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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be very impressed by this coach drivers zero tolerance stance?

112 replies

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

OP posts:
Greenwitchart · 27/10/2025 12:51

Brilliant!

That should be standard policy on any form of public transport...

somewhereintheworld · 27/10/2025 12:51

When I went to the ABBA Voyage trip on a coach we were told there was to be no alcoholic consumed. The couple next to us on the back seat had about four bottles of wine and ended up drunk and shouting. The driver did absolutely nothing about this.Wish we'd had this fantasticly strict driver on that trip. What a woman, she would have chucked them straight off!

SinnerBoy · 27/10/2025 12:52

Ponoka7 · 27/10/2025 12:22

@angelos02 this started after the harmful over use of a mobile, on the brain was discovered.

No such thing has been discovered.

MrsSlocombesCat · 27/10/2025 12:55

RichardMarxisinnocent · 27/10/2025 11:58

Umm, so what if you need to poo during the journey? Do they expect you to soil yourself?

I'm 61 and have never pooed in a public toilet. I have IBS. It's amazing what the brain can do.

Staringintothevoid616 · 27/10/2025 12:58

Oh this is great, and yes please to this on trains. A few months ago I was wondering round Tintagel castle and there was a large group of people and I asked one of them to turn off her music she had playing out of her phone as she was walking round. I’m not sure if they were English (they weren’t speaking in English) so might have been a cultural thing (is this acceptable in other countries?). So she might not have realised it’s not acceptable here. We do need to start calling this out.

SinnerBoy · 27/10/2025 12:58

In the 80s, when Walkmans became popular, the Tyneside Metro had signs instructing passengers to turn the volume down, if requested. Tinny pop coming through the headphones was really irritating. I remember a section on the local telly, saying that people should be considerate.

How times have changed.

BingBongBish · 27/10/2025 12:58

MrsSlocombesCat · 27/10/2025 12:55

I'm 61 and have never pooed in a public toilet. I have IBS. It's amazing what the brain can do.

Are you suggesting that will be the case for all IBS sufferers everywhere, because it is for you?

Sorry, it's not clear.

Staringintothevoid616 · 27/10/2025 13:00

BingBongBish · 27/10/2025 12:58

Are you suggesting that will be the case for all IBS sufferers everywhere, because it is for you?

Sorry, it's not clear.

Actually hypnotherapy for IBS has, I think a nearly 90% 5 year success rate, which would seem to back up the posters claim about amazing what the mind can do

TheBroonOneAndTheWhiteOne · 27/10/2025 13:01

MrsSlocombesCat · 27/10/2025 12:55

I'm 61 and have never pooed in a public toilet. I have IBS. It's amazing what the brain can do.

Bully for you.
Are you suggesting that the entire human race can control their BMs, just because you can?
Hmm

Flyingintotheunknown · 27/10/2025 13:04

Haha yes I’ve done many a journey on national express and they are strict on people having conversations on loud speaker/ video calls and playing videos/ music loudly. They ask that you respect other passengers.
Some of their services run very early morning and very late night, even right through the night in some cases and other passengers like to try and get some sleep or enjoy their journey in peace.
However, every single journey I take on the coach there’s always at least one who despite the driver announcing that headphones must be used or not have conversations on loud speaker, always arrogantly seem to think they are above the rules.
I had one woman sat behind me once who just would not stop having conversations on loud speaker despite the driver shouting “turn it off” multiple times, in the end the driver loudly said to his assistant to “get her off and I’m going to stop the bus”. The woman finally realised that national express don’t fuck about and did not dare use loud speaker for the remainder of the journey

BingBongBish · 27/10/2025 13:05

Staringintothevoid616 · 27/10/2025 13:00

Actually hypnotherapy for IBS has, I think a nearly 90% 5 year success rate, which would seem to back up the posters claim about amazing what the mind can do

Edited

If that's true then it's great if you can afford it or get it immediately on the NHS.

But where does that leave sufferers in the meantime?

CrazyGoatLady · 27/10/2025 13:06

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

That is awesome. Good for her.

WearyAuldWumman · 27/10/2025 13:07

TheBroonOneAndTheWhiteOne · 27/10/2025 11:59

I was wondering the same thing.
It's an odd thing for the driver to say.
It's not like they have to clean the loos themselves.

I went on a coach trip to France some years back and the drivers did have to clean out the loo.

They got rather annoyed - someone kept blocking it with nappies, but they didn't confront the culprit.

eyeses · 27/10/2025 13:09

BingBongBish · 27/10/2025 12:45

And most people are fine.

It's those who aren't who are important here.

It'll be one of the reasons they chose a coach with a toilet in the first place.

^ This.
Not everyone has the benefit of being perfect in body and mind, and its not a whole life experience for anyone.
Hopefully it is just a lack of thought causing some to suggest those who can't hold it for hours shouldn't be allowed to travel in public.

CrazyGoatLady · 27/10/2025 13:09

badstrict · 27/10/2025 12:08

Right. But is using headphones listed in your link?

Section 12.1b - prohibited behaviour

"Play any music players, musical instruments or electronic devices that are audible and distracting or annoying to any person on any Coach, or which interfere with, or render less audible, any public address system or other equipment;"

12.3

If you fail to comply with this Condition 12, we shall be entitled to restrain you, remove you from any Coach or Station owned or managed by us, refuse you further carriage, cancel your Ticket without refund and take any other measures as we consider necessary, including to involve law enforcement authorities if we consider that there are any security or safety issues.

Furthermore, we reserve the right to refuse travel, either on a one-off or permanent basis, to anyone who has failed to comply with this Condition 12 or who we consider to be a nuisance or danger to our passengers, customers, drivers or National Express Representatives.

ParmaVioletTea · 27/10/2025 13:12

Brilliant driver! Yes please do contact National Express and commend her.

What a wonderful driver (and also quite brave).

rainbowsparkle28 · 27/10/2025 13:16

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

Sounds amazing! 🤩

UnctuousUnicorns · 27/10/2025 13:18

MrsSlocombesCat · 27/10/2025 12:55

I'm 61 and have never pooed in a public toilet. I have IBS. It's amazing what the brain can do.

Crikey, it seems Nanny No Dumps from Viz has travelled from the past to grace us with her faeces free presence. That takes me back. Your medal's waiting for you.

40andlovelife · 27/10/2025 13:20

Don’t email! Although I agree with everything this driver is doing , if she’s acted out of policy some young gen z manager might take offence and fire her.

usedtobeaylis · 27/10/2025 13:21

I would definitely email but not go into too much detail, just mentioning how the driving ensured the comfort of passengers for the duration.

Re using the toilet, if you're a regular coach goer for football aways you know it's an absolute cardinal rule not to shit on the bus. Nobody is talking about people who have issues out with the norm, but the vast, vast majority people who are perfectly capable of waiting until a stop.

Fizbosshoes · 27/10/2025 13:24

I commute by train and almost daily get annoyed by people watching videos/listening to music with either no headphones or shit "leaky" headphones where you can still hear the albeit slightly muffled noise from 5 rows away. Or having loud phone conversations. Despite the fact that a large proportion of the journey is over ground, the wifi/phone connection is patchy....so often you get someone repeating - multiple times - parts of the convo the other person couldn't hear.
But no way of monitoring passengers on a train

2cubesoficeandasliceoflime · 27/10/2025 13:25

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

Definitely, definately contact them. First off the driver will appreciate it but secondly it will enforce that most people hate the selfish twats who are too stupid to figure out how headphones work and maybe it will encourage NX to make it an enforceable policy.

sallymonella · 27/10/2025 13:31

I've had this before on a national express coach and it is one of the many reasons I've decided to travel by coach instead of train nowadays.

PucaBandearg · 27/10/2025 13:37

👏 👏 👏 to the driver

sidebirds · 27/10/2025 13:41

BingBongBish · 27/10/2025 12:04

Well done that man! 🥇

And yes, definitely send an email.

Most people are quick enough to send one when they're complaining, so a bit of praise would be great.

which 'man'? 🤔

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