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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be very impressed by this coach drivers zero tolerance stance?

112 replies

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

OP posts:
Ponoka7 · 27/10/2025 12:22

@angelos02 this started after the harmful over use of a mobile, on the brain was discovered.

angelos02 · 27/10/2025 12:23

Ah - I didn't realise. I'm not glued to mine like some people are so hopefully my brain isn't fried.

Talltreesbythelake · 27/10/2025 12:24

TheBroonOneAndTheWhiteOne · 27/10/2025 11:59

I was wondering the same thing.
It's an odd thing for the driver to say.
It's not like they have to clean the loos themselves.

Yes they do. On my last trip the driver announced that he would be buying a toilet brush as someone had made a big mess in the loo. It stunk out the coach, too. Most people can wait to use the services. This was a kid in a hurry.

Mapletree1985 · 27/10/2025 12:27

MinnieBaldock · 27/10/2025 12:04

I used to get a coach every day and someone had done a poo in the toilet and it really was very unpleasant. The windows on coaches dont open. Dont people go before they go out.

You can't force it, it's bad for you.

Crinkle77 · 27/10/2025 12:29

RichardMarxisinnocent · 27/10/2025 11:58

Umm, so what if you need to poo during the journey? Do they expect you to soil yourself?

Mumsnet expects people to be able to control when they do and don't poo. I have bowel issues and certainly can't control when I need to go to the toilet and it can be quite urgent.

ldnmusic87 · 27/10/2025 12:30

Love that!

SmellsLikeTeenArmpit · 27/10/2025 12:31

Just to confirm this driver said nothing at all about the toilet other than to point at back of the coach and say where it is!

Pooing in a toilet is far less antisocial and more necessary than playing shitty mobile games at full volume or having loud video calls with your sister etc.

OP posts:
whynotwhatknot · 27/10/2025 12:31

good on her wish normal bus drivers would do the same dont need to hear othe rpeoples cconversations/music

Dollymylove · 27/10/2025 12:31

Soontobe60 · 27/10/2025 11:55

We had a similar message when we got a coach down to Southampton for a cruise - with the addition of “no solids down the onboard toilet please - no one wants to smell your poo” 😂

What if you desperately need a dump? 😅

Crinkle77 · 27/10/2025 12:32

MinnieBaldock · 27/10/2025 12:04

I used to get a coach every day and someone had done a poo in the toilet and it really was very unpleasant. The windows on coaches dont open. Dont people go before they go out.

Perfect example of my post above. How are you supposed to go on demand? If I don't need to go I cant force it out.

UnctuousUnicorns · 27/10/2025 12:32

Soontobe60 · 27/10/2025 11:55

We had a similar message when we got a coach down to Southampton for a cruise - with the addition of “no solids down the onboard toilet please - no one wants to smell your poo” 😂

What the fuck are you meant to do on a ten hour journey if you need to take a shit at some point? Considering the average age of a lot of cruise passengers, I'd say the likelihood of being able to hold on for hours would be slim. Fucking idiot (the driver).

HardworkSendHelp · 27/10/2025 12:33

Awesome legend driver! All bus drivers, train drivers and pilots should do this

GreenGodiva · 27/10/2025 12:33

badstrict · 27/10/2025 11:55

Please don’t send an email. If this isn’t standard procedure, and I’m quite sure threatening unscheduled stops to remove people isn't, she may get into trouble.

You are wrong, my DH is a coach driver and he had the right to set out the rules of transit and stop to remove anybody that doesn’t comply. Much like a bar tender had the right to refuse service. If 5 Pele were having a loudspeaker conversation at the same time and somebody else had music on and dignity rises kids were playing games, how do you expect the driver to concentrate? A low babble of background conversation is very very different. My DH tells the school teachers he’s got zero problem with school kids singing to the same song if they want to do that, he will even have the music subtraction playing for them. But he won’t tolerate noisy games/tablets/music unless he’s on his own and it’s his music.

Crinkle77 · 27/10/2025 12:34

Perfect example of my post above. How are you supposed to go on demand? If I don't need to go I cant force it out.

heartsinvisiblefury · 27/10/2025 12:36

That’s made me want to travel via national Express now !

MO0N · 27/10/2025 12:38

Excellent, well done that man 👏🏻😊

BaalSatanas · 27/10/2025 12:42

Good on the driver. Last coach trip I went on, the driver did the safety briefing bit and asked for any questions. I asked her to turn the annoying radio off - yes the drivers radio 😂

Superhansrantowindsor · 27/10/2025 12:42

Coaches never used to have toilets and people managed fine. Just like people don’t tend to soil themself in the car. I get that in very rare circumstances a medical condition may prohibit someone having control of their bowels but most people should be fine. Those toilets really do stink to high heaven if someone passes a solid.

badstrict · 27/10/2025 12:43

SmellsLikeTeenArmpit · 27/10/2025 12:13

I'm sorry what? Did you look at the section I mentioned? It says, to save you the trouble, "Prohibited behaviour: You must ensure that you do not [...] play any music players, musical instruments or electronic devices that are audible and distracting or annoying to any person on any Coach"

And then goes on to say that you can be refused further carriage (ie, chucked off the coach) if you do not comply.

No I didn’t understand the link it was too much information for me to read which is why I asked if it was listed. Thank you for clarifying. In that case I definitely would email some praise!

NorthSouthEast · 27/10/2025 12:44

Brilliant driver, this is how to manage things, set your expectations high and at the beginning then there’s no argument.

i was on a standard city bus in Germany a couple of weeks ago and realised the driver was saying something pretty sharpish, clearly an instruction (I don’t know German) and as a phone playing music without headphones was then turned off abruptly I imagine this was a very clear command to passengers to stop with the loud music. Very refreshing and I wish all public transport operators would do this. Is there any reason they can’t?!

BingBongBish · 27/10/2025 12:45

Superhansrantowindsor · 27/10/2025 12:42

Coaches never used to have toilets and people managed fine. Just like people don’t tend to soil themself in the car. I get that in very rare circumstances a medical condition may prohibit someone having control of their bowels but most people should be fine. Those toilets really do stink to high heaven if someone passes a solid.

And most people are fine.

It's those who aren't who are important here.

It'll be one of the reasons they chose a coach with a toilet in the first place.

badstrict · 27/10/2025 12:45

CryMyEyesViolet · 27/10/2025 12:11

Yes - the OP explicitly references where the terms say that. Why would you post this without checking, what did you think she meant my 12.1(b)(vi)?!

I wasn’t able to check so I asked. I didn’t know what OP meant with the numbers/letters. It’s ok to ask further if you don’t know something, surely that’s how we learn? It was a lot of information on the link, far too much for me to process.

Sasha07 · 27/10/2025 12:45

Definitely send them an appreciation email. We need more people like her calling the shots for decent behaviour 💪

SmellsLikeTeenArmpit · 27/10/2025 12:47

NorthSouthEast · 27/10/2025 12:44

Brilliant driver, this is how to manage things, set your expectations high and at the beginning then there’s no argument.

i was on a standard city bus in Germany a couple of weeks ago and realised the driver was saying something pretty sharpish, clearly an instruction (I don’t know German) and as a phone playing music without headphones was then turned off abruptly I imagine this was a very clear command to passengers to stop with the loud music. Very refreshing and I wish all public transport operators would do this. Is there any reason they can’t?!

I guess train drivers don't actually know what's going on in the rest of the train so can't enforce it. And bus drivers are already subject to far too much abuse, plus passengers get on and off every few minutes so they'd never stop saying it. On a coach, stops are limited and so it's more of a captive audience. Plus the threat of being chucked off at a service station in the middle of nowhere is quite powerful!

OP posts:
MrsSlocombesCat · 27/10/2025 12:49

TheBroonOneAndTheWhiteOne · 27/10/2025 11:59

I was wondering the same thing.
It's an odd thing for the driver to say.
It's not like they have to clean the loos themselves.

Are you sure about that? I don't know about NE but my ex was a coach driver for a couple of different companies and they very much did have to clean them.