Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Viewer stole from my house?

607 replies

Calcaata · 18/10/2025 20:29

I have a Diptique candle, 3 wick and cost £180. I’ve had two house viewings today, not done by myself but by the estate agent. I’ve come home and it’s missing.

Aibu to expect the estate agent to reimburse me?? I won’t be able to contact them now until Monday.

OP posts:
Thread gallery
8
PumpkinSeasonOctober · 18/10/2025 23:32

Maybe it was a gift. My ex would spend silly amounts on presents like this for me.

Check what else has gone!

Alltheparmesanplease · 18/10/2025 23:34

Charlize43 · 18/10/2025 22:27

Buy a £3.99 candle from TKMAXX and then you won't have to worry about anyone stealing it.

Super helpful.

Calcaata · 18/10/2025 23:35

Emonade · 18/10/2025 22:41

It is a waste and I don’t know how people can live with themselves unless I am being totally unreasonable and they are also giving significant amounts to charity

Why would I have to justify anything I buy for myself by giving to charity? How about I’m not in debt, pay my bills, have savings and can do whatever I want with my money?

And for what it’s worth, I volunteer 3 hours a week online teaching adults to read, I have three direct debits set up to charities. Every morning I’m in the office I buy the same homeless man a coffee, I know his name and we talk as I want him to know he’s seen. I used to take the elderly woman that lived across the road from me food shopping every week and would have a tea with her on my lunch break until she died in March.

None of this makes me an angel or even a good person. But apparently I have to justify how I use my disposable income.

OP posts:
CloudedBlue · 18/10/2025 23:36

Not theft, but my cousin said no viewings when he wasn’t there, then caught the estate agent, on camera, bringing a couple into his house, he was furious.

CoffeeLipstickKeys · 18/10/2025 23:39

Mumsnet competitive thrift and stinginess.
Why buy a nice candle when you can burn parchment paper sprayed with deodorant.

StaySpicy · 18/10/2025 23:42

Footloosefiona · 18/10/2025 21:45

The one I saw was priced at £169 but still expensive for something you're just going to set fire to !.

They are also 4.7" x 4.3" so reasonably big and heavy (in a pottery holder).

Who ever took it would have a bit of a problem getting it out of the property. It's not as if someone could just 'trouser' it

Edited

4" isn't that big a candle, though. Fairly standard size.

Do you mean they're 4' (foot)? Not sure I've ever seen a candle over a metre wide before - must be huge and heavy! I can see why it'd cost so much!

BaconCheeses · 18/10/2025 23:43

Emonade · 18/10/2025 22:41

It is a waste and I don’t know how people can live with themselves unless I am being totally unreasonable and they are also giving significant amounts to charity

How fucking dare you criticise anyone spending their own money.

Next time you spend one penny you could have given to charity and instead choose to spend on yourself or your kids for anything, anything non-essential, you will be a massive hypocrite.

Tharlt applies whether you choose to "waste" £180 in one go or in 1p transactions.

I see your sanctimony and look forward to seeing your name and what you choose to weigh in on in the future and whether you're as perfect then as you want to come across now for positioning yourself above OP.

JMSA · 18/10/2025 23:45

Emonade · 18/10/2025 22:41

It is a waste and I don’t know how people can live with themselves unless I am being totally unreasonable and they are also giving significant amounts to charity

You are being totally unreasonable.

Bellyblueboy · 18/10/2025 23:47

I came back to my house once after a family with two little girls had viewed my house to find my cat tucked into my bed, with my pjs around her as an extra blanket and the blinds and curtains closed😂.

not sure where the estate agent was when this little bed time routine was taking place!

PollyBell · 18/10/2025 23:48

Well good luck proving it, i could say someone stole a diamond braclet and someone needs to pay me back for it, doesn't mean it will happen

ChocolateBoxCottage · 18/10/2025 23:51

This is mean.

Would it be OK to steal OPs Porsche but not her Fiat?
Her Tiffany jewelery but not her H Samual gold?
Her John Lewis tea bags but not the happy shopper tea?
The kids XBox but not their puzzles?

It's OK to steal if it's nice stuff? OK........

LastMinuteTravelInsurance · 18/10/2025 23:52

Bellyblueboy · 18/10/2025 23:47

I came back to my house once after a family with two little girls had viewed my house to find my cat tucked into my bed, with my pjs around her as an extra blanket and the blinds and curtains closed😂.

not sure where the estate agent was when this little bed time routine was taking place!

That is so adorable!

AliceMaforethought · 18/10/2025 23:56

Emonade · 18/10/2025 22:41

It is a waste and I don’t know how people can live with themselves unless I am being totally unreasonable and they are also giving significant amounts to charity

Not the point, now is it?

ReadingSoManyThreads · 19/10/2025 00:03

Calcaata · 18/10/2025 23:35

Why would I have to justify anything I buy for myself by giving to charity? How about I’m not in debt, pay my bills, have savings and can do whatever I want with my money?

And for what it’s worth, I volunteer 3 hours a week online teaching adults to read, I have three direct debits set up to charities. Every morning I’m in the office I buy the same homeless man a coffee, I know his name and we talk as I want him to know he’s seen. I used to take the elderly woman that lived across the road from me food shopping every week and would have a tea with her on my lunch break until she died in March.

None of this makes me an angel or even a good person. But apparently I have to justify how I use my disposable income.

Please do not justify yourself to these envious idiots.

CharlotteLightandDark · 19/10/2025 00:05

ReadingSoManyThreads · 19/10/2025 00:03

Please do not justify yourself to these envious idiots.

This.

some people like/can afford nice things shocker

Cherryicecreamx · 19/10/2025 00:05

I knew when you mentioned the price of the candle there would be a debate on it 🙄 But back to the point, I would make the estate agents aware it's gone missing after a viewing. Although without evidence not much they can do. You never know though, they might have had complaints from others too!
Could you put a home security camera in for future?

ReadingSoManyThreads · 19/10/2025 00:07

CharlotteLightandDark · 19/10/2025 00:05

This.

some people like/can afford nice things shocker

It's the usual "race to the bottom" on MN. People being jealous of others having more money and nicer things than them. Pathetic.

AnAlpacaForChristmasPleaseSanta · 19/10/2025 00:09

ChocolateBoxCottage · 18/10/2025 23:51

This is mean.

Would it be OK to steal OPs Porsche but not her Fiat?
Her Tiffany jewelery but not her H Samual gold?
Her John Lewis tea bags but not the happy shopper tea?
The kids XBox but not their puzzles?

It's OK to steal if it's nice stuff? OK........

I think the thought process is this is some sort of karma and the OP deserved to have her property stolen if she's going to throw a lot of money on one item (when you can get a similar one from TK Maxx for £3.99) 🙄.

Would I spend that much myself? No
Do I care that the OP chose to? No
Did she deserve to have it nicked? Abso-fucking-lutely not.

Some of these posters sound like they model themselves on Miriam Margolyes character in Blackadder.

TeenLifeMum · 19/10/2025 00:10

Totally missing point of the post; do £180 candles burn differently to a Yankee candle or Asda own (which I find the same)? I just curious and will never own one to compare.

TiredCatLady · 19/10/2025 00:14

Another one who allowed viewings of a rental I was moving away from. Had a one of a kind piece of jewellery stolen with no way of proving it (before the era of ring doorbells). I was gutted.
Definitely raise it with your scumbag estate agent. The more defensive they are, the more I’d distrust them. If you have a ring doorbell or your neighbours do, ask to see the footage. How many people would actually have the brass balls to steal from a house they might actually want to buy? That’s what I find difficult. Are these people actually not just thieves who have found a way to access high value goods? Particularly if said goods were visible in any of the listing photos?

TeenLifeMum · 19/10/2025 00:14

ReadingSoManyThreads · 19/10/2025 00:07

It's the usual "race to the bottom" on MN. People being jealous of others having more money and nicer things than them. Pathetic.

I don’t think this thread is an example of that. I could afford it, I just wouldn’t… I guess I’m struggling to appreciate what you’re getting for your money that makes it better. And I think that’s where other posters are coming from too. Mind you, I can’t see why an Audi is better than a VW… maybe I’m just not posh enough to understand. I met a guy showing off his £75k bmw recently and that was lost on me, ugly looking saloon car I’d assume was about £30k 🤷🏻‍♀️

ThreePointOneFourOneFiveNine · 19/10/2025 00:15

I doubt you’ll get anywhere with it. We had to move out of our house before it had sold so it was left vacant with the estate agent showing people round. We went to check on it and found a broken window. Not right through, it was double glazing and only the pane of glass on the inside was broken. It was only us and the estate agents who had a key. They denied all knowledge and we had no choice but to shell out for a replacement.

Calcaata · 19/10/2025 00:16

Cherryicecreamx · 19/10/2025 00:05

I knew when you mentioned the price of the candle there would be a debate on it 🙄 But back to the point, I would make the estate agents aware it's gone missing after a viewing. Although without evidence not much they can do. You never know though, they might have had complaints from others too!
Could you put a home security camera in for future?

Yes. I probably should have just said stole something worth x amount, but then I’d also be asked what was the item then?!

I just put the price as if it was say a £5 one from Sainsbury’s (which I currently have burning) I would be bothered but I’d shrug it off as a lesson.

OP posts:
Calcaata · 19/10/2025 00:21

TeenLifeMum · 19/10/2025 00:14

I don’t think this thread is an example of that. I could afford it, I just wouldn’t… I guess I’m struggling to appreciate what you’re getting for your money that makes it better. And I think that’s where other posters are coming from too. Mind you, I can’t see why an Audi is better than a VW… maybe I’m just not posh enough to understand. I met a guy showing off his £75k bmw recently and that was lost on me, ugly looking saloon car I’d assume was about £30k 🤷🏻‍♀️

Welcome to a world of people having different tastes then. Strange it took you this long to get here. My friend pays £120 for tracksuits from this particular brand, I wouldn’t pay £1.20 for them. But hey guess what, we spend our money differently because we’re not the same person - crazy concept.

No one is asking you to understand the benefit of anything.

OP posts:
Bigcat25 · 19/10/2025 00:21

Bellyblueboy · 18/10/2025 23:47

I came back to my house once after a family with two little girls had viewed my house to find my cat tucked into my bed, with my pjs around her as an extra blanket and the blinds and curtains closed😂.

not sure where the estate agent was when this little bed time routine was taking place!

Love this!

Swipe left for the next trending thread