Viewer stole from my house?

[Calcaata]

I have a Diptique candle, 3 wick and cost £180. I’ve had two house viewings today, not done by myself but by the estate agent. I’ve come home and it’s missing.

Aibu to expect the estate agent to reimburse me?? I won’t be able to contact them now until Monday.

Definitely report at least to the EA, and I would be tempted to report to police. Could be viewers or the EA. Our neighbours were burgled while they were in the process of selling, by somebody who used a key. Turned out to be somebody working for the EA who had access to the keys of properties they were selling. The numpty hadn't worked out that using the key would narrow the field of suspects dramatically.

Like Breaking Bad

Oh wow!

I hope they were fired!

It is a waste and I don’t know how people can live with themselves unless I am being totally unreasonable and they are also giving significant amounts to charity

With the money that she earned from the job that she works.

Have a word with yourself. You should be embarrassed for talking down to people who make an honest living and want to spend their hard earned money as they choose.

Its disgusting.

I genuinely hope you reflect on how sad and nasty it is of you to take this moment and use your time to stick the boot in with your "witty" condescending take-down at a monent when OP feels shit that someone has nicked something from her house to make yourself feel superior.

Think about how you'd feel.

I'd phone agent and ask if they want to approach clients quietly for return, with no questions asked, in the next 24 hours. If it doesn't, you'll be reporting to police and getting a reference and putting up stuff on socials to see if others have had similar experiences.

The value of the candle shouldn’t be up for discussion. For all we know, it may have been gifted to, rather than purchased by, the OP? Or it might be the one indulgence the OP allows herself to splurge on each year for her Christmas / birthday treat? Who knows, but I agree @BaconCheeses that the amount of judgement from some posters on this thread is really quite sad.

The fact remains that no one should have to worry about having their belongings stolen by people visiting their home for a viewing.

I agree with @SalmonOnFinnCrisp’s advice - report to the police, complain (in person at the branch if at all possible, over the phone and followed up in writing if not) at the earliest opportunity to the EA, making it clear your expectation. They can either remedy your loss immediately and explain to you what specific procedures they intend to put in place going forward to prevent such a situation from happening again. Otherwise, you’ll be re-listing with another agency and posting reviews describing these events on multiple review sites and social media platforms.

Might be the estate agent rather than the viewer. I found one in my pant drawer once. Made me very wary now. Report to the estate agent but sadly unless you video proof it be hard to prove

🙄 Fuck me, I live in a normal house and other people live in mansions, I buy from Next and they buy from John Lewis, I’ve got a moggy and they’ve got a Persian…. blah blah blah.

I had a similar thing where a viewer stole a ring...

The moral of that story is don't trust estate agents! They don't care about these people, and will let them wander about doing whatever while they are in another room scrolling through their phone.

I would file a complaint with the estate agents, but unfortunately without 'proof' nothing can be proven. Plus a lot of these estate agents are run by unscrupulous, profit driven people who just won't care.

£180 for a candle? Surely not?

Do you have a ring doorbell or any cameras. Can you check on there?

The candle discourse is boring. If OP had her car stolen would they complain she had a Volvo instead of a Dacia. It's theft, it doesn't make it not theft just because it's more than you would spend on a candle (it's more than I'd spend too, but it's not the point!)

I'm just totally astonished that a candle would cost 180 quid!

Not really the point.

😳 oh my god … how fucking brazen.

Some people would spend that on a night out. People are allowed to spend their hard earned on whatever they like.

Yes and I loved it, I’ve seen some Diptyque candles that are £300.

Apparently not …

You are being extremely unreasonable to say that you 'don't know how people can live with themselves', simply because they have more disposable income than you, yes.

Nobody is obligated to donate to charity, purely to morally offset their earnings. You seem to think that people who earn well should develop a sense of guilt over it.

And RE: Your charity comment, people in the highest income brackets are responsible for around three times the monetary amount donated to charity in the UK than everyone else. They're also taxed more, paying for things like the NHS and benefit systems they're unlikely to use. As it should be.

The number of people on this thread rich-shaming OP is awful. She's had something expensive stolen from her, that's all that matters.

The fragrance and throw are amazing, and they burn - perfectly evenly - for 60 hours. I’ve just spent nearly £150 taking DS and 2 friends to eat pre-prepared food at a very average chain restaurant, and we were out in 90 minutes!

OP if it’s the candle I am thinking of, it wouldn’t fit in a handbag or pocket. So I would ask some probing questions of the EA regarding the viewers’ baggage/appearance, and also check whether any neighbours have a Ring doorbell or CCTV.

Oh piss off! Who are you to say how a person can spend their own money? Unless you would like to provide us with an itemised expenditure so we can decide if you spend your own money in the right way?

Ffs. The fact that OP chose to spend her own money on a £180 candle is not the point here. People are allowed to spend their own money on whatever they want. Apart from heroin and flick knives.

The issue is someone stole it.

Is that all you took from the thread?

I forsee an uptick in sales of concealed security cameras.