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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Whats your least favourite shop?

234 replies

girlfriend44 · 09/10/2025 13:33

Your least favourite shop/shop you've had problems with. Shops you don't go in anymore.

Anything we can learn?

Sports Direct.
No customer service.

Mainly young staff who have no clue about customer service. Like Robots in there. Soulless place.

Clothes that aren't the size they are labelled, so its misleading.
Googled this and apparantely its quite common.
Don't want to give refunds easily when other shops do.

OP posts:
Florencesndzebedee · 09/10/2025 17:43

TK Maxx - like a jumble sale.

DrowningInSyrup · 09/10/2025 17:54

Blackcountryexile · 09/10/2025 13:42

IKEA. I always feel I should leave my affairs in order before I enter in case I never find my way out again!

🤣🤣 64,678 steps and counting.

TheTecknician · 09/10/2025 18:01

Littlewoods was such a soulless place. Bland, stuffy, pale grey and blue everywhere. Hardly surprising it failed although I expect there were other reasons besides. It never seemed to change with the times and try to improve its image. The Index catalogue shops were OK though. Thrifty was dowdy polyester central. My Mum would insist on going there every time we went into town - beats me why.

Those of you oop north and in Scotland may remember Tip-Top, a kind of second grade Superdrug. The branches I used to go in - not by choice - both had the same lurid green-yellow carpet and strong chemical stench. Horrible shop.

Timeforabitofpeace · 09/10/2025 18:04

Places which focus on make up and “beauty”. Dull as ditchwater.

Fionasapples · 09/10/2025 18:15

My local Morrison's. It starts with the car park, dirty and littered with overgrown bushes. Inside is really grubby, it looks like the floor hasn't been cleaned properly. The self service tills are filthy. Surly staff, the people on the deli look like they're doing you a favour. I've stopped going there as I'd rather travel to the other side of town to a different supermarket.

Sometimessmiling · 09/10/2025 18:16

Love both Lewis and Waitrose, so civilised

ButterPiesAreGreat · 09/10/2025 18:21

OvernightBloats · 09/10/2025 16:49

Lidl.

Their company policy must be to make it as difficult as possible for the customer to pay in cash.

All their self-service tills seem to be cashless now and there is usually only 1-2 tills open where you can pay cash to the cashier. The queue is usually far too slow moving now. Hate it.

But you have self service tills! We all have to queue behind people with 14506 items and refuse to let you ahead when you have a pack of mushrooms and some cheese coleslaw.

ButterPiesAreGreat · 09/10/2025 18:25

BauhausOfEliott · 09/10/2025 17:07

Morrison’s. I can’t even fully articulate why I hate it, but for some reason I find it really depressing. It’s not some kind of snobby thing, either - I get endless joy from Aldi, Home Bargains and umpteen other cheap discount stores. I just really hate Morrison’s.

Low ceilings for me. All our local Morrisons feel uber oppressive and I also hate going in them.

SpottyAardvark · 09/10/2025 18:25

Iceland. Horrible, crap quality products. Poor range of everything but frozen foods. Not even particularly cheap. Ghastly shops. I have no idea how they stay in business.

Co-op. Inferior to Tesco Express & Sainsbury’s Local in every way, and far more expensive. The one thing in their favour is that they are ubiquitous in my part of the country (East Midlands) so I do sometimes shop there for convenience, but only if there isn’t a choice.

AntiBullshit · 09/10/2025 18:41

TK Max - massive jumble sale
Lidl - fruit is nasty with flies
Mobile phones and vapes shops - scream crime
Nail bars - saw it in Corrie and now assume everyone who works in one has been trafficked

Simplestars · 09/10/2025 18:46

IKEA
TKMAX

luckylavender · 09/10/2025 18:48

Lloyds the chemist. Very bad experiences verging on the dangerous.

CoffeeCantata · 09/10/2025 19:01

Itsallabouttea · 09/10/2025 15:21

I love this so much, we had a lifetime family vendetta against a local cafe that had been super rude to me once, to be fair it only involved never going in there 😆

B&M is depressing, full of tat and stinks of overpowering washing powder and assorted unnecessary associated scent beads and whatnot

Love your vicious vendetta! I do that kind of thing. I scowl and look in at the door with a snooty expression if shop staff have been rude. Somehow I don’t think they care…

Take that!🤣

babyproblems · 09/10/2025 19:05

This thread has made me chuckle even though I am miserable with a bad back. Thanks @girlfriend44

Wanted to add for those that have said Hollister - I took my dad into one once when I was a student and it’s so dark he said he couldn’t see anything and as a joke dirt of stumbled his way round the shop & asked the staff, who resembled a teenage moth, if he was in the men’s or women’s as he couldn’t see 😂 the accommodating staff member literally then helped him round the shop thinking he was somewhat blind. Which he isn’t at all

Homephonea · 09/10/2025 19:08

M&S Food. Just so up itself for a place that sells wall to wall ready meals, the likes of which you can get in any standard supermarket for 1/3rd of the price. Proper ingredients are a sideline. Grim.

Give me Waitrose any day. The ready meals there are only about 10% of the shop, the rest of the place being real food for people who know how to cook.

LoveSandbanks · 09/10/2025 19:09

Asda, shite products
sports direct for all the reasons quoted above
fabricland cheap nastiest fabric and the scariest shop manager I’ve ever encountered

Homephonea · 09/10/2025 19:10

SpottyAardvark · 09/10/2025 18:25

Iceland. Horrible, crap quality products. Poor range of everything but frozen foods. Not even particularly cheap. Ghastly shops. I have no idea how they stay in business.

Co-op. Inferior to Tesco Express & Sainsbury’s Local in every way, and far more expensive. The one thing in their favour is that they are ubiquitous in my part of the country (East Midlands) so I do sometimes shop there for convenience, but only if there isn’t a choice.

coop is outrageously overpriced and in many rural communities it’s the only shop, but the pizzas are really good.

Fishplates · 09/10/2025 19:12

Next - generic boring stuff, wtf is with the prices, absolutely laughable for the quality. Furniture is even funnier to me….800 quid for a mdf wardrobe 😂 sorry what!

Gowlett · 09/10/2025 19:16

Today in Boots the cashier was having an in-depth conversation with the make-up counter woman. She tore herself away, rolled her eyes that I wanted to actually purchase. Made no effort, only to scan my item, and shove it back at me. Then, before I’d even bagged my goods, turned back to her colleague and said “anyway, you were saying?” as if I were the rude one who interrupted her / them.

I’ve worked in retail over the years, and customers always came first. Not anymore! Another recent one was Office, where the staff managed to deal with me not saying a single word.

Favouritefruits · 09/10/2025 19:23

Aldi, it’s a mess and stinks of wee (my local one) how can a shop even smell of wee? I keep trying it every so often because people rave about it bits it’s just crap. Crap customer service, the cashier racing to get everything scanned and the fact half the time they can’t scan half of the shopping because of ‘computers’ I’d rather spend a bit more and have a nice shopping experience.

sanityisamyth · 09/10/2025 19:27

Any sports footwear shops. All the trainers look the bloody same. I can’t work out what is men’s/women’s, or for general purpose, running or fucking pole dancing.

All of the foetuses who walk around gormlessly are worse than useless.

Genuinely feel like I’m going to have a panic attack if I have to go to one. I avoid them at all costs and buy from Amazon.

Catterbat · 09/10/2025 19:34

Lush. Not the smell, I don’t mind the smell, it’s the staff. I have no idea where they find these lobotomised fairy folk, are they all kidnapped as infants from wooded glens then imprisoned in the store basements, hooked up to a drip of heroin and bathbomb glitter? Strange, smiling, glassy-eyed creatures.

Oh and Office. Unsure why, it just gives me The Fear.

mamabluestar · 09/10/2025 19:37

Swiftie1878 · 09/10/2025 13:56

Primark. A mess, too hot and claustrophobic.

Crap returns policy too. After my last visit I swore I'd never return again

Arran2024 · 09/10/2025 19:39

Superdrug. The queue is always insane.

Q2C4 · 09/10/2025 19:42

Lush…. The smell knocks me sideways