Currently away for the weekend, is this acceptable?

[DBD1975]

Would appreciate views on whether or not I am being unreasonable in thinking en-suite facilities are not acceptable.

We have paid £440 for a weekend break in the UK. I am not happy and asked to move rooms but was told not possible as fully booked.

Don't know if I am being unreasonable and others would find this shower room acceptable or I am not being unreasonable and it is not what others would expect.

The accessible wet rooms in Premier Inn are all like this- the others have a lowered bath. Trust me with a disabled DH I've stayed in many. Yes they look like hospital bathrooms to a large degree.

No I don't care as long as the toilet and shower work. I make sure there is a shower when I book. If I got there and there was only a bath I would not be happy but that has never happened because I make sure it doesn't. If OP thinks a bath is so so important surely her DH knows that and should have made sure there would be one.

Is this a premier inn/travelodge in the centre of London?? As some of the prices are this for a weekend in the city?

Unfortunately for those of us that need accessible bathrooms, even in nice hotels they often look like hospital bathrooms 😢
just be grateful you don’t need them on a regular basis.

I’ve only ever stayed in one hotel where it was a deluxe looking accessible bathroom, felt like I’d won the lottery.

It can be done because at home I’ve got a lovely one.

Fair enough. I’ve never seen one (though I’ve seen more hospital bathrooms that I care to).

As someone who isn’t disabled I would not expect a hotel bathroom like this and would be pretty unhappy with it. Whether the OP should be unhappy with the hotel or her DH is the question, but it should have been made very clear to them (like, capital letters, subject of the email clear) not hidden away in the small print.

I very much suspect they did tell your husband. It might be a minor disappointment but I wouldn’t let it ruin the weekend. There are plenty of baths in the world!

What was it meant to look like OP? Genuinely interested as I didn’t know Travellodges had a luxury end?

I think this thread has shown that there’s a general opinion that people who require an accessible bathroom should put up with basic, and just be happy that they’re able to have an accessible bathroom at all.

We had this at the Grand in Brighton and we didn't have a bath at home at the time so I'd been looking forward to a nice soak. However, I got over myself within seconds and the shower was immense 🙂

I threw a massive hissy fit when I didn't get a lake view room at Bled though

My bathroom at home is the same it's for disabled people to be able to use it it means you can put in a shower chair of needed

This is why I prefer to make hotel arrangements. My husband would never admit that he had been told/forgotten/didn’t think it was important enough to mention.

I would be fine with that bathroom but it would depend on type of weekend. If sight-seeing and out and about fine, if luxury hotel stay then probably not. But these days less than £500 for two nights is not the luxury end.

It doesn’t look luxurious but £440 isn’t expensive for a weekend these days. I wouldn’t like it but I’d probably just try and enjoy the weekend away if everything else is okay.

I expect the hotel did tell your DH, he didn’t understand the problem and is not going to own up now…..

I agree- even at home I managed this (photo below) but excuse its not very tidy atm 🙈

Yeah, I would be disappointed with that bathroom if I had been expecting a nice bath. It's hard to say who made the error - the hotel for not telling your DH, if DH for not taking it in if they did. Try not to let it spoil the weekend though.

It looks very clean, there's a nice large shower head. The secret here is to chill, enjoy your weekend and then book another weekend away but , next time, book it yourself!

I'd feel like I was in hospital or a care home with that setup. And no one likes wet rooms unless they've got extremely good underfloor heating so they dry quickly (which few have). I would want a discount off that stay OP and would be very persistent about it.

220 a night isn't high end though is it? In London this would be a cheap hotel room

You may have a husband problem rather than a hotel problem.

I suspect the issue was with the floor and drainage. Our wet room has a sloping floor so drains as the shower runs and a quick swipe with a squeegee scraper removes the last bits of water in a couple of seconds. But a flat floor with bad drainage as described means sorting out standing water every time you shower which is a pain.

As someone who isn’t disabled I would not expect a hotel bathroom like this and would be pretty unhappy with it.

In both cases it was because they were the last available rooms in the hotel. Hotels tend to keep the accessible rooms free for as long as they can because someone might require one, but if there are no takers they then sell the room.

Having stayed in a fair few Premier Inns this year I'm smiling to myself that posters think this is the kind of bathroom you get in them. In my experience they are not as nice as that.

Why are people so obsessed with London prices? Most hotels are not in London.

I work in hotel management, I can probably offer a pretty impartial opinion to this.

• If hotel is full and no one has asked for the accessible bathroom rooms, someone is going to be allocated them. Luck of the draw. HOWEVER - I would have expected to have been told, and if I’d turned up to that having expected a full bathroom suite, I’d be complaining too. Unless you can ascertain whether they did tell hubby over the phone or not and he’s fecked up.
• accessible bathrooms tend to be ‘specced’ - I.e certain brands / makeup. There’s not really a huge market for luxury accessible bathrooms and it really is function over form. There has to be a consideration on ROI when installing, and to commission an accessible bathroom would probably be out of scope in budget for more refurbishment. Not to say it won’t be done somewhere!
• travelodge / premier inn pricing - same as anything, depends where it is and when you book it! Tuesday night in Bathgate - probably mid double digits. Friday night of Taylor Swift in Edinburgh, close to / upwards of £1k. So £220 for a premier inn isn’t unheard of at weekends.

I'd expect accessible bathrooms to demonstrate the same degree of luxury as the"standard" bathrooms in the same hotel in the same priceband. Obvs can't have freestanding baths but surely it could have been made to look a little more luxe and not as if people with accessibility needs are second class citizens.

The OP isn’t in a Premier Inn or Travelodge. That’s a total rabbit hole another poster has taken this thread down.

£220 a night will buy you a really nice room in an awful lot of good hotels around the country.

I stayed at Premier Inn recently, I was disappointed it was a shower cubicle and not a bath/ overhead shower. We have an accessible bathroom at home, I was looking forward to wallowing! 😂 No complaint though. If I was paying loads, and hadn't requested accessible then I would expect bathroom or both.