Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think it’s impossible for me to work?

230 replies

VanillaBerthaCake · 29/09/2025 07:25

I currently work in a call centre, the pay is decent for that sector but still not high earning by any means. Full time I bring home about £1900 after tax. I WFH 2 days a week, the rest is office 10am-6:30pm. It’s a full on job, constant calls, 2 x 15 min breaks and one 30 min lunch break. I often stay up to 40 minutes late if I get a complex call last minute with a customer who is complaining or has a complex query. The hours are usually Monday to Friday and 1 in 3 Saturdays.

I’m 5 months pregnant and had originally planned to go back after maternity leave but I’m now beginning to dread it and don’t even think it’s possible. We’ve had quotes from childcare centres near us and I’d only have a few hundred left each month even with the funded childcare hours. Plus it wouldn’t even work with my hours, if the nursery shuts at 6pm, I work until 6:30pm, wouldn’t get there until at least 7pm, potentially later if I get stuck on a call. I’d need nursery and wraparound childcare, and that would fully kill my income. Baby would still need to be in nursery even on the WFH days as the job has no down-time at all. My call-centre is big in every worker being treated the same therefore there are no part timers as apparently it would make resource planning too complicated.

DH works on a rotating shift pattern and barely ever has weekends off. He usually works 4 x 12 hour days and the days he works are different each week. He also has the opportunity to do at least one overtime shift a week for double pay where he can make £380 in one day, and he tends to do this when he can. He probably gets 2 full weekends off every 12 weeks. Including the overtime he makes about £40,000 a year. He works 7am-7pm usually. We won’t have any family support, my parents live an hour away and had me in their 40s so they are elderly. DP isn’t British and his family all live abroad. There is quite literally nobody.

He doesn’t want to change jobs as the overtime opportunities at his current job help us have a decent lifestyle, 2 holidays a year, nice car etc. If he had a Monday-Friday 9-5 it would be different as I could get a weekend or evening job but it’s just not doable for us. He also has dyslexia and couldn’t do an office job, he needs to be out grafting. Also what is brilliant about DP’s job is sometimes there is no work on site and he’ll work 2 hours and then get sent home the rest of the day, on full pay. But you never know if he’s going to be kept the full day or not so you can’t plan childcare around this.

Even if I could find a 9am-3pm job for example (the holy grail for parents), I would still feel like we were wasting money. On DP’s 3 days off in the week, ideally I’d like him to be with our child whilst I work (he wants this too) but to retain the nursery place I’d still have to pay for the hours each week even if the child didn’t go during DP’s days off! It would be a complete and utter waste of money and I would feel resentful as child would be at home with DH 3 days in the week but I’d still end up paying the 5 full nursery days to retain the place, as the following week the it’d be different days I’d need baby to go in to nursery.

Also I have a health condition and DH has lactose intolerance so we need to watch our diet and eat freshly cooked home-made meals. Any “throw in the oven” processed food makes us both so ill. I have to meal-plan and cook extensively. Being at home with baby I could manage this so much better.

Working currently seems insane to me. Our mortgage is only £600 per month. Even if I stopped working and factoring in baby costs, DP would still have about £500 left at the end of each month. I’ve explained these concerns to DP and he understands.

I feel like it’s going to just be impossible to work unless DP changes jobs but he doesn’t want to which I completely understand as he’d never find another job where he can do a £380 overtime every week and where he sometimes gets sent home but is still paid for the full day (this happens at least once a week).

AIBU?

OP posts:
PegDope · 29/09/2025 07:47

I think you’re bonkers to stop working.

Get a new job. I think that’s the best solution.

MissScarletInTheBallroom · 29/09/2025 07:48

Youcancallmeirrelevant · 29/09/2025 07:33

Why would you be paying the whole cost of the nursery? Your DP should be paying half

Nursery is to enable both parents to work

This.

Surely you can find another call centre job?

converseandjeans · 29/09/2025 07:49

Your job doesn’t sound especially easy or fulfilling. I think you should work as £40k isn’t a lot for a family & nowadays you get free nursery hours. So surely you could get something with better hours - M&S checkout, Costa cafe, local shop, leisure centre - that type of thing where you have set shifts & they are used to part time staff. Even if you only earned while baby was using the free hours it would be more money for holidays & fun stuff. I don’t think the call centre job would be compatible with family life long term. Do you have any qualifications?

Noshadowsinthedark · 29/09/2025 07:50

VanillaBerthaCake · 29/09/2025 07:47

I’d have to go back for a year or pay back the enhanced mat leave

Edited

If you weren’t well enough to go back you could be signed off for this period.

MissScarletInTheBallroom · 29/09/2025 07:50

VanillaBerthaCake · 29/09/2025 07:41

I have to sort of decide now if I’m going back to this job because if not then I need to opt out of the enhanced maternity package.

Can't you just go back for long enough to get the enhanced maternity package and then quit as soon as possible?

Ddakji · 29/09/2025 07:50

Agree with other points made.

First - get married.

Second - you don’t pay for childcare, you both do, proportionate to your wages.

What is the difference between the normal maternity package and this enhanced one?

Nursery isn’t the only option - have you looked into childminder or nanny share?

Ihatelittlefriendsusan · 29/09/2025 07:51

You are far too financially vulnerable to give up work.

Find better childcare options, childminders will be cheaper for example.

Ultimately you may need to change jobs or drop to part time but do not give up work.

ladybirdsanchez · 29/09/2025 07:52

I think you're right that this call centre job probably won't work, it certainly won't under your current working conditions but if you don't ask for reduced or flexible hours, you won't know and the worst they can do is say no. Do they really have no parents working for them or anyone who needs PT or flexi-time hours?

What might be the better option would be to work until you go on maternity leave, take the maternity pay, and then hand your notice in and don't go back. Instead, look for a job with more child-friendly hours. After all, you're going to need child-friendly hours for the next 12 years or so and longer if you have a 2nd and 3rd DC.

Given your financial situation though, I wouldn't give up work.

defrazzled · 29/09/2025 07:52

I was in your position so moved to a situation where I could work 6pm-2am each day instead. I then slept whilst DH got up with baby and I could nap in the day when baby slept.

NorthSouthEast · 29/09/2025 07:52

Get married as a priority. If it’s going to be a small do, what’s stopping you?

Make sure all money is family money, in a joint account with full access and open discussion and agreement of budgets and how you both intend to spend and save.

if the above applies then -

In your shoes I’d stop work too and enjoy being at home with my baby. The childcare / domestic set up you describe sounds exhausting and unrewarding.

It is perfectly possible to get back into work after a break of a year or two. It’s when people don’t work for the whole time their kids are in primary or even secondary school they find it difficult.

MissScarletInTheBallroom · 29/09/2025 07:52

VanillaBerthaCake · 29/09/2025 07:47

I’d have to go back for a year or pay back the enhanced mat leave

Edited

A year??? For a junior call centre worker?

How good is this enhanced maternity leave package, exactly?

For context, a friend of mine who was on £300k only had to go back for 6 months to get her enhanced maternity leave package.

Your employer is taking the piss and almost certainly discriminating against their female staff.

Tigerthatcametobrunch · 29/09/2025 07:53

Noshadowsinthedark · 29/09/2025 07:50

If you weren’t well enough to go back you could be signed off for this period.

Or mat leave again

RavenPie · 29/09/2025 07:53

I would suck it up through whatever you need to keep your maternity payment then try to get a new job in something like civil service customer services or nhs admin for which you have transferable skills. They have long established policies on flexible working and lots of part time roles. Some sites even have their own nurseries. What I wouldn’t do is render myself unemployed, unmarried, and holding a baby. You and your Dp need to look at your pension provision too. The choice isn’t between working in this one call centre and not working at all.

CountryQueen · 29/09/2025 07:55

Why are you setting yourself up to be the one responsible for childcare and all related costs?

You are creating a divide between you/kid and your partner before the child is even here. Change your thinking and your language and you’ll have an easier ride.

Get a new job but don’t stop working.

TheCurious0range · 29/09/2025 07:55

Put the flex request in now 9-5 that's not a big ask. If they say no you have other decisions to make you could reduce your hours, part time is better than not at all.

Stowickthevast · 29/09/2025 07:56

Look into using a child minder instead of a nursery. They usually can have the kids longer so you can pick them up at 7. Personally I prefer a childminder setting from 1-3 as it's smaller and more tailored to the individual child. It can work out cheaper too.

I know too many mothers who have struggled to get back into the work place to feel like it's a good plan to stop with completely.

TheEllisGreyMethod · 29/09/2025 07:57

Ideally one of you should change jobs, and you should have considered childcare before now.
There are some 7-7 child minders by us that will adapt days to your shift work, you have to send your work schedule in ahead of time.
I work 8-6 four days a week and have my baby the other 3 alone as DH works. It's just the way it is.

Minnie798 · 29/09/2025 07:57

It sounds like your current job won't work if you are unable to reduce your hours.
That doesn't mean accepting that you can't work at all.
Why not take the basic maternity package, knowing that you won't return to this job and look for a job with more suitable hours.

MrsMoastyToasty · 29/09/2025 07:57

Knock the idea of 2 holidays a year on the head for a start. Holidaying with a newborn is "same shit, different location ".

LivingDeadGirlUK · 29/09/2025 07:58

I think you are setting yourself up for a difficult life here, you are having a baby with someone who isn't willing to make changes or help plan how to accommodate the baby you are having together. Its already all falling on you. I would be looking at a child minder that can cover the hours you need and be doing everything you can not to loose your financial independence, especially as you aren't married. Remember half the childcare costs are your partners, its not just you that pays for your shared childs childcare.

DontCallMeLenYouLittleBollix · 29/09/2025 07:59

VanillaBerthaCake · 29/09/2025 07:41

I have to sort of decide now if I’m going back to this job because if not then I need to opt out of the enhanced maternity package.

You don't. There is also the option to take the enhanced and save it. If you decide not to go back, just repay it then, minus of course all the interest if you put it in a savings account.

That said, I agree with others that a part time admin job with regular hours would suit. It's also tax efficient to ensure you're working enough to use your full personal allowance. The extra money DP earns will all be taxed. Whereas if you work say 2.5 days a week in a bog standard admin job, most of yours will be NI free and pretty much all of it will be tax free. You will take more of it home.

Letstradegums · 29/09/2025 08:00

Nursery fees are extortionate. And the stress of making sure you can pick the child up on time when you both work is awful. We also had no family help.

I wouldn't go back. Take some time off with the baby then look for something else. As a PP said, Civil Service or NHS offers more flexibility.

I also don't see why people are jumping on the nursery costs thing. I didn't read it that you meant you would pay it all. You were just comparing it to your wage to see if its worth it. Obviously you and your fiance would both pay.

bobby81 · 29/09/2025 08:00

In your position I wouldn’t go back to that job. I would leave when baby arrives & have some time off (see how you go financially) then look for another job in a couple of years. I know it goes against what a lot of Mumsnetters think but personally I would have hated for my DC to be in nursery for long hours.
I would definitely be getting married though!

Upsetbetty · 29/09/2025 08:00

Why is this only something you have realised now 5 months in? Surely this should have been discussed beforehand!…

warmapplepies · 29/09/2025 08:01

As you’re not married it would incredibly, incredibly foolish of you to give up work.