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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To give honest feedback to estate agent?

101 replies

Apricotily · 17/08/2025 14:25

Do you give truthful negative feedback when viewing a house with an estate agent? I'm autistic but can mask what I feel and say, when I know that saying the truth might offend someone. To me, looking at a house with an estate agent isn't this sort of situation. Hope that makes sense.

We've viewed a few houses this week with estate agents. One seemed incredibly offended when I share my thoughts, e.g. she was saying how wonderful the kitchen was, I said that it was clearly 20 years old and even then wasn't a great kitchen. She asked what I meant, so I explained that it was a cheap, plastic kitchen, which it was! It was wood effect laminate and blue plastic worktop. She made me repeat what I had said, presumably to embarass me. What's the point of this?

There were other features that I liked and said so, e.g. the garden was small and mostly pebbles, I said how nice it looked and that we wanted a low maintenance garden. Other people might well have been put off and said they would prefer a larger garden, or a lawn. Surely they need to give genuine feedback to their clients? I've had other estate agents say that it is "refreshing" to hear genuine feedback, which I think is probably indicative that they aren't used to it.

When we sold our house, any feedback was useful. Some of it we could do something about, some not, e.g. people who thought our garden was too small, it's a fair point but nothing we could do. People who thought the kitchen was dated, we could do something about, e.g. new cupboard doors in a more fashionable colour.

OP posts:
Nearly50omg · 02/10/2025 16:16

Beammeupscotty2025 · 18/08/2025 06:57

I would be honest and not think twice about what the estate agent reaction was.

Some of OP’s ranting about this estate agent is a personal attack and imo a bit unhinged.

I am also getting the impression OP is being coy and vague but OP is actually really trying hard to convey how wealthy they are talking about second homes and the price range of the houses they are viewing without directly saying it. It comes across to me as OP thinks of herself as superior because of the price bracket she is looking in.

All sounds very unpleasant.

Edited

The only unpleasant sounding person is YOuU! Who can’t even read the actual post OP wrote!!! She isn’t buying a 2nd home for a start!

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