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To have expected that the owners of this holiday let would not be living in the building.

256 replies

WatchingCometsLand · 29/07/2025 10:42

^https://www.vrbo.com/en-gb/p1975005a^

We spent 3k on this holiday (our first in years). Turns out that we get the top floor and the owners live below. They enter and exit with their vans via two garage doors immediately below our bedroom windows, through the garden.

Were we unreasonable to have expected this to be stated in the advertisement?

The noise is particularly problematic - we have been woken late at night and then first thing in the morning.

OP posts:
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slowbam · 30/11/2025 15:49

I think you have had the entire home as described and if you pad what is coming up as the nightly fee have actually had a bargain.

WatchingCometsLand · 30/11/2025 15:53

slowbam · 30/11/2025 15:49

I think you have had the entire home as described and if you pad what is coming up as the nightly fee have actually had a bargain.

I think you're wrong and 93% of people who voted when I originally posted this agreed with me. There weren't even any laundry facilities on our floor of the house. An 'entire home' where you can't do any laundry?

OP posts:
Cornishwafer · 30/11/2025 16:20

slowbam · 30/11/2025 15:49

I think you have had the entire home as described and if you pad what is coming up as the nightly fee have actually had a bargain.

For this time of year in France and that style of property (even disregarding the noisy owners) thats definitely not a bargain.

Lots of people prefer not to rent somewhere with the owner on-site and many don't mind ...but its usually made clear in the ad'.

There are lots of owners who, if they are on-site would consider noisy renters banging about late at night and early morning every day to be quite inconsiderate and be none to pleased.

Puzzledandpissedoff · 30/11/2025 16:29

I can't speak for Vrbo, but AirB&B at least will remove reviews the host doesn't like

It happened to me, when a key feature (parking on premises) was advertised but not there, so perhaps any other comments about the owners' presence have been zapped

WatchingCometsLand · 30/11/2025 17:20

Puzzledandpissedoff · 30/11/2025 16:29

I can't speak for Vrbo, but AirB&B at least will remove reviews the host doesn't like

It happened to me, when a key feature (parking on premises) was advertised but not there, so perhaps any other comments about the owners' presence have been zapped

In this case the owners wrote out a complete and accurate description of the situation in french for the French letting site Abritel. Vrbo (same company, different front ends specific to country) translated their description, but left out important details (like the fact the owners lived on site). We wouldn't have chosen that property had the full information been available to us.

OP posts:
Puzzledandpissedoff · 30/11/2025 17:28

WatchingCometsLand · 30/11/2025 17:20

In this case the owners wrote out a complete and accurate description of the situation in french for the French letting site Abritel. Vrbo (same company, different front ends specific to country) translated their description, but left out important details (like the fact the owners lived on site). We wouldn't have chosen that property had the full information been available to us.

Frankly the fact they left out selected bits when translating sounds even more dubious, OP

I wouldn't mind so much, but in my case I double checked the parking and in writing, and STILL they lied and then had the honest review deleted

I get that these sites want to create the impression of having the "best" properties, but to me this doesn't seem the way to go about it

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