Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To wish I’d said something to this charity shop worker?

112 replies

lostalil · 28/07/2025 16:32

I was in a charity shop today with stepson aged 5. We spent about 10 minutes looking in the children’s section at books then wandered round to the clothing. He wasn’t being a nuisance at all, I’m genuinely the first to pull him up on any misbehaviour or cheekiness.

He’d sat on a dinner style chair, not one for sale, and I looked down for about ten seconds at a clothes rail but he was still in my line of sight. The till was behind me and I glanced back to see the shop assistant giving him daggers, a real dirty look. Glanced back and DSS is just sat on the chair. I walked over to the lady working and the conversation went like this:

Me: Is everything alright?
Her: What’s the matter?
Me: I’m asking if you are alright?

She’s just glaring at me, giving me daggers.

I ended up just walking out, I’ve encountered her before whilst shopping alone and she’d been very abrupt with me at the till to the point I come home and complained to DP. I was expecting her to tell me what he’d done.

I hadn’t let him run riot, he was about a metre in front of me but I’d taken my eyes off him to glance down for no more than 10 seconds.

I heard another assistant turning away a donation, saying they’ve just got no one buying at the moment and they’re overrun with stock. I don’t really feel like returning either to be honest.

Was I unreasonable or was she?

OP posts:
Jackfruit82 · 28/07/2025 16:34

Ah…. So there’s history between the two of you!

Jackfruit82 · 28/07/2025 16:34

I don’t really feel like returning either to be honest

for the best

MissSophiaGrace · 28/07/2025 16:35

You should've simply said more at the time.

It's all easily resolved - just don't go back there again.

RepoTheGeriatricOpera · 28/07/2025 16:35

Tbh I always look like I'm scowling at people, even when I'm simply indifferent.

Just don't go back there, you clearly don't like her, or the shop given the additional, pointless, information you gave about refusing a donation.

WhatMe123 · 28/07/2025 16:35

Maybe you should have just been more direct and asked her why she was looking at you like that

lostalil · 28/07/2025 16:37

I love the shop🤣I’m in there all the time because it’s a 5 minute walk away. I’ve only seen her in there twice, the other staff are lovely.

OP posts:
Scabber · 28/07/2025 16:38

I often get asked why I'm frowning at someone. I'm usually not, if I don't have my glasses on I can't see very far and apparently look angry when I'm just staring into space

MarxistMags · 28/07/2025 16:38

She was.
Daring to sit on a chair ? How awful. I thought that was what they were for.
Just don't go back. There are plenty charity shops to give your money to. Or maybe it's just our town.

mondaytosunday · 28/07/2025 16:38

Maybe she just doesn’t like kids or has had a bad time with them in the shop so was anticipating?
My DD loves charity shops but would agree with you that many of the people that work in them seem particularly miserable and not at all helpful. And I know many are volunteers but that doesn’t excuse it. And the reason they aren’t shifting stuff is they price things too high.

ComtesseDeSpair · 28/07/2025 16:38

What would you have said? She hasn’t done anything, she didn’t complain about your DS’s behaviour, she asked you what the matter was in response to your vague question. You just perceived that she had a particular expression on her face. Doing anything but what did, leaving and getting on with good day, would have made you look daft and as though you were spoiling for an argument.

TheCurious0range · 28/07/2025 16:38

So she didn't say or do anything, you perceived that she looked towards your step child with a look you didn't like and you felt it was necessary to confront her? I don't think she's the problem.

lostalil · 28/07/2025 16:39

Scabber · 28/07/2025 16:38

I often get asked why I'm frowning at someone. I'm usually not, if I don't have my glasses on I can't see very far and apparently look angry when I'm just staring into space

I get it, I can have a bit of a resting bitch face. But she was staring at him angrily.

OP posts:
lostalil · 28/07/2025 16:39

TheCurious0range · 28/07/2025 16:38

So she didn't say or do anything, you perceived that she looked towards your step child with a look you didn't like and you felt it was necessary to confront her? I don't think she's the problem.

Would you not ask someone who was scowling at you if something was wrong?

OP posts:
lostalil · 28/07/2025 16:40

lostalil · 28/07/2025 16:39

Would you not ask someone who was scowling at you if something was wrong?

I asked her if everything was alright and she responded with “what’s the matter” abruptly🤣

OP posts:
RimTimTagiDim · 28/07/2025 16:41

It's amazing how many people on MN are always experiencing dirty looks from strangers when doing nothing to warrant it. Never happens to me.

GertrudePerkinsPaperyThing · 28/07/2025 16:42

I can’t think it’s anything other than a “resting bitch-face” as you say. She might just have an angry looking face.

Lots of people who work in charity shops have additional needs too, so could be that?

lostalil · 28/07/2025 16:44

mondaytosunday · 28/07/2025 16:38

Maybe she just doesn’t like kids or has had a bad time with them in the shop so was anticipating?
My DD loves charity shops but would agree with you that many of the people that work in them seem particularly miserable and not at all helpful. And I know many are volunteers but that doesn’t excuse it. And the reason they aren’t shifting stuff is they price things too high.

I agree with you completely. The shop is quite kid friendly though to be honest. There’s always plenty of children in there and even a sign encouraging the children to play with the toys. We’d already been round the other section to look at the books and not made a mess or even touched the toys.

She probably is a volunteer, but agreed, it doesn’t excuse it.

OP posts:
Jackfruit82 · 28/07/2025 16:47

lostalil · 28/07/2025 16:37

I love the shop🤣I’m in there all the time because it’s a 5 minute walk away. I’ve only seen her in there twice, the other staff are lovely.

So why say you’re thinking of not returning? 🤷‍♀️

DriveMeCrazy1974 · 28/07/2025 16:52

Are you sure she's a 'volunteer' and not carrying out some kind of unpaid work for probation?! I've known people who have had to work in charity shops because they've broken some law or other! It'd explain why she's not there that often and why she looks grumpy!

lostalil · 28/07/2025 16:54

Jackfruit82 · 28/07/2025 16:47

So why say you’re thinking of not returning? 🤷‍♀️

Because I shouldn’t be made to feel on edge & as though I’ve done something wrong for having a browse, surely? 🤷🏼‍♀️

I’ve donated there before and I often go in a buy bits. I don’t fancy getting scowled at, or having 5 year old child scowled at. You wouldn’t expect to have someone give you daggers in Tesco, would you?

She could have very easily have brought it, whatever it was, to my attention.

OP posts:
CherryYellowCouch · 28/07/2025 16:55

lostalil · 28/07/2025 16:39

Would you not ask someone who was scowling at you if something was wrong?

Nope, I tend to smile cheerily at them. Often them smile back.

Not everyone frowning is frowning at you. Even if they appear to looking in your direction. You seem a bit confrontational.

SilkCottonTree · 28/07/2025 16:56

You sound really affronted by this, is there more going on in your life that is making you extra sensitive? Most people would have just shrugged and forgotten about it by a few minutes later..

ChloeCannotCanCan · 28/07/2025 16:57

Why are you giving this woman, who did nothing except look at you in a way you have interpreted as ‘daggers’, so much headspace - just move on!

As for the assistant turning away a donation - I don’t know why you also have a problem with that. Charity shops often have limited space for stock, if they are full they can’t safely accept more. It’s not a tardis…

Toomanywaterbottles · 28/07/2025 16:58

You sound completely batty to me, and rude.

Dontlletmedownbruce · 28/07/2025 16:59

So you approached someone asking if everything was alright because you didn't like the expression on their face. That is quite and forward and aggressive thing to do. And now you are leaving threatening never to return because they didn't tell you what was wrong? Sorry but you are way out of line, this woman didn't say anything to you or the child but you are still offended. Ridiculous behaviour

Swipe left for the next trending thread