Hotel rooms should have internal lock?

[TheNavygravy]

My newly turned 18 year old has just went to Rome with her best friend for a holiday. When they arrived they were greeted by a male Asian receptionist who had very little English or Italian. They checked in and discovered their bathroom was dirty (used soap, towels etc). On highlighting this 5 male cleaners arrived to clean the room. Then they discovered the internal lock to the hotel door doesn’t work (just turns around without engaging the bolt). The receptionist/manager is insisting there is no problem as you can only enter with an electronic key. They don’t feel safe but finding somewhere else will be expensive. They are exhausted and planning to stay at least tonight but my spidey senses aren’t happy. They have seen no female staff and no other guests. Am I unreasonable for thinking all hotel rooms should have working internal locks/deadbolts/chain?

Should I interfere in their first solo trip and bite the bullet with paying over the odds for new last minute accommodation?

Yes, I should have explained it better without mentioning ethnicity. I was kinda preoccupied with the issue at hand and was not thinking properly of the best way to word it without offending anyone.

And nothing about the language?
I wonder how these people who rated it 7 something communicated with them

This

Perhaps it has recently changed hands or maybe the receptionist who usually works there does have good Italian/English. This was literally one interaction.

Thank you. This is what I (and my daughter) thought, you should really be able to secure from the inside. While they took precautions with a rolled towel and chair the first night they weren’t comfortable so cut this part of the trip short and moved on. Hopefully they’ll have a better trip to Rome in the future.

I honestly don’t know why I’ve had to defend myself so vigorously in a group of women over a post where I was so worried about the safety of my daughter on her first trip without us. Mentioning ethnicity was a mistake, I was rushing and it seemed, at the time, the obvious way to explain the language barrier and I’m unaware if there’s a way to change the post.

I’ve been told I’m racist, insinuating I’ve made it up (why would I?), of my daughter being too immature to travel, of lying because no hotel doors lock from the inside, of being too overprotective and not protective enough because she should move immediately. So much for women being concerned about each other’s safety. The biggest thing I’ve learned is never to come to Mumsnet for advice.

I mean, I think you didn’t need to say he was Asian you could have said he didn’t speak English nor Italian so added language barrier 🤷🏻‍♀️.

As for the door lock being a keycard only, I have only stayed at hotels with a keycard also when I went to Rome it was keycard only. Like someone else has said if you are that concerned and the girls don’t feel safe book them somewhere else to stay. Failing that, chair against the door for added peace of mind etc. this is something I do when I’ve stayed in any hotel on my own.

I mean, I think you didn’t need to say he was Asian you could have said he didn’t speak English nor Italian so added language bar……

This language policing is ridiculous- you can see what happened in Rotherham being an extension of this - if you are in Italy and the person doesn’t speak English or Italian I would assume maybe Eastern European so prob knows a little English or maybe Spanish and the girls know a few words.
But Asian -well the girls are unlikely to speak Indonesian, Hindi, Malaysian etc - so quite rightly OP mentions it as an issue.

Maybe not as a first language, but they can speak it.

That was exactly my point thank you for agreeing. How on earth do they do business? The laundry service? The booking service? The clients? How do they communicate?

Try reading the OP again. ‘Asian’

Oh sweetheart…you know Asian isn’t a colour right?

Take the Koreans, dark hair and extremely white skin…they literally are seen as more beautiful the less tan they have.
Compare that to Indians with their beautiful brown hair and skin.
Oh but wait, there’s the Russians…they’re super white too, but this time they have light hair.

THERE IS A WHOLE RAINBOW OF SKIN TONES IN ASIA - how on earth have you taken ‘Asian’ as indicative of colour? CRAZY!

“Sweetheart”? You have to be seriously thick. There are obviously different types of Asian skin, just like there are different types of white skin, espèce d’idiot.

You are still missing the point. Some Asians are white…some are black, and some are brown.

You claimed that the original post mentioned skin colour, quoting ‘Asian’. If you read back I said ‘she didn’t mention skin colour’ and your response was:

Try reading the OP again. ‘Asian’

So I repeat and stand what I said, that Asian is not a skin colour. So I think you need to reevaluate who you are calling thick…just saying