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Share your dilemmas and get honest opinions from other Mumsnetters.

Shoplifting - have public scuffles with other customers become a thing??

202 replies

FurCoatNoKnickz · 07/06/2025 23:43

Twice in the last week, I’ve witnessed members of the public stepping in to stop shoplifting, with pushes and scuffles breaking out. I had to call the police. It felt like shoppers are starting to get fed up, butt in, shout things, physically prevent people, push shoplifters and even scuffle.

Are other people noticing this elsewhere?

OP posts:
MatildaMovesMountains · 08/06/2025 16:29

OonaStubbs · 08/06/2025 16:23

Shoplifting is morally wrong and the people that do it are reprehensible. People who try to stop it should be applauded.

Not if they use violence to do so.

MrsSkylerWhite · 08/06/2025 16:32

feelingbleh · 08/06/2025 16:20

Why sometimes it's ok to speak up and do the right thing. Have you seen them social experiment videos online where kids are being kidnapped or men are spiking women's drinks and some people just look at their feet and do nothing. Then their are the amazing people who actually speak out. If you was being robbed in the street would you want help or would you want everyone to just walk past twiddling their thumbs.

Personally, if they were parents or responsible for caring for older people, no. Money and cards can be replaced.

Pistachioitaliano · 08/06/2025 16:33

Surge in shoplifting in part is due to bad parenting and no discipline. We need consequences for those who commit crime and also punishment for bad parenting if the individual is under 18.

Ninkynonkpinkyponks · 08/06/2025 16:37

KierEagan · 08/06/2025 00:33

Do the police not decide when to arrest someone for shoplifting or let them go?

If they won’t get prosecuted (by crown prosecution service not police) then police have no reason to arrest them…

The police and courts are different entities. Also the police don’t make the law (again different entities)

OonaStubbs · 08/06/2025 16:59

MatildaMovesMountains · 08/06/2025 16:29

Not if they use violence to do so.

Using violence to prevent a crime is OK IMO.

Fizbosshoes · 08/06/2025 17:00

Shops will close and then people will moan there are no shops nearby but at some point Tesco or Morrison will decide it’s too expensive to trade and only ‘nice’ areas will have access to shops.

"Nice" areas are not immune. Probably about 8 years ago I was in a supermarket in the fairly "nice" town we live in. I noticed some customers behaving in a way I thought looked a bit dodgy. As I left the supermarket 2 of them left with armfuls of shopping and ran to a waiting car, they were pretty blatant about it. That was before self checkout but I imagine it's way worse now. The charity shops are regularly targeted and expensive/designer stuff is stolen.

DH was buying something in Tesco in central London recently, a couple came in, helped themselves to a couple of bottles of wine and left. The cashier said it happened frequently....so it happens everywhere

MatildaMovesMountains · 08/06/2025 17:03

OonaStubbs · 08/06/2025 16:59

Using violence to prevent a crime is OK IMO.

Lucky you don't make the rules then 🙄

Toastedpickle · 08/06/2025 17:10

Pistachioitaliano · 08/06/2025 16:33

Surge in shoplifting in part is due to bad parenting and no discipline. We need consequences for those who commit crime and also punishment for bad parenting if the individual is under 18.

I work in a supermarket where shoplifting is out of control. 90% of the shoplifters we have are well into adulthood and most of them are clearly addicted to something.
Not everything can be blamed on young people. Who, can I add and off topic, are - on the whole - the most polite, well mannered and patient out of all of the age groups I serve.

Dappy777 · 08/06/2025 17:12

I work in a shop, and yes this has become a thing. Both staff and customers are fed up with the brazen shoplifting. Many of the shoplifters only speak broken English, and seem to think it’s ok/legal to come in and take stuff. Because their English is poor it’s hard to explain to them that it isn’t. The police said they won’t respond to shoplifting incidents unless the goods stolen are over a certain amount. But people think that means it’s now legal to take goods up to that amount.

feelingbleh · 08/06/2025 17:16

Dappy777 · 08/06/2025 17:12

I work in a shop, and yes this has become a thing. Both staff and customers are fed up with the brazen shoplifting. Many of the shoplifters only speak broken English, and seem to think it’s ok/legal to come in and take stuff. Because their English is poor it’s hard to explain to them that it isn’t. The police said they won’t respond to shoplifting incidents unless the goods stolen are over a certain amount. But people think that means it’s now legal to take goods up to that amount.

Edited

Do we work in the same shop 🤣

MrsSkylerWhite · 08/06/2025 17:17

Toastedpickle · 08/06/2025 17:10

I work in a supermarket where shoplifting is out of control. 90% of the shoplifters we have are well into adulthood and most of them are clearly addicted to something.
Not everything can be blamed on young people. Who, can I add and off topic, are - on the whole - the most polite, well mannered and patient out of all of the age groups I serve.

Hear, hear. Most rudeness I witness in shops comes from older people (about my age).

I must walk about with my eyes closed, though, because I’ve only seen one incidence of shoplifting in my life, about 10 years ago at a large supermarket in Brighton.

feelingbleh · 08/06/2025 17:18

Toastedpickle · 08/06/2025 17:10

I work in a supermarket where shoplifting is out of control. 90% of the shoplifters we have are well into adulthood and most of them are clearly addicted to something.
Not everything can be blamed on young people. Who, can I add and off topic, are - on the whole - the most polite, well mannered and patient out of all of the age groups I serve.

I agree teenagers aren't the problem. Plus under 16s can't be let go a parent has to fetch them and if their not available the police are called and they take them home or to the station

sweeneytoddsrazor · 08/06/2025 17:19

Pistachioitaliano · 08/06/2025 16:33

Surge in shoplifting in part is due to bad parenting and no discipline. We need consequences for those who commit crime and also punishment for bad parenting if the individual is under 18.

At least 90% of shoplifting is either addicts or organised Eastern European gangs. It is not kids or people trying to feed family.

Dappy777 · 08/06/2025 17:33

sweeneytoddsrazor · 08/06/2025 17:19

At least 90% of shoplifting is either addicts or organised Eastern European gangs. It is not kids or people trying to feed family.

This is another thing - the idiotic left-wing view that shoplifters are heroes ‘fighting da system’. In reality many of them are vicious, arrogant and entitled. It isn’t the loving, hard-working single mum who is stealing. On the contrary, she’s probably stuck behind the till and being threatened and abused.

TorroFerney · 08/06/2025 17:34

BIossomtoes · 08/06/2025 14:04

I’d love to know where you live. Our car was hit causing £££££ of damage. The driver fucked off and the police gave us a crime number for the insurance. Maybe the police look after their own better.

Eh? I’m not in the police and as far as I know a light doesn’tgo off saying police officers other half has reported a crime! how would they know, even when the police arrived at the house my husband didn’t mention he was in the police he never ever does.

Pistachioitaliano · 08/06/2025 17:35

Toastedpickle · 08/06/2025 17:10

I work in a supermarket where shoplifting is out of control. 90% of the shoplifters we have are well into adulthood and most of them are clearly addicted to something.
Not everything can be blamed on young people. Who, can I add and off topic, are - on the whole - the most polite, well mannered and patient out of all of the age groups I serve.

Drug addiction is a massive problem and i think this needs major punishment. Rehab doesn't work as they see they can get away with it.
Why do people become addicts? No punishment/ no consequences/ poor parenting.

BIossomtoes · 08/06/2025 17:35

TorroFerney · 08/06/2025 17:34

Eh? I’m not in the police and as far as I know a light doesn’tgo off saying police officers other half has reported a crime! how would they know, even when the police arrived at the house my husband didn’t mention he was in the police he never ever does.

He didn’t provide his name?

Dappy777 · 08/06/2025 17:36

MrsSkylerWhite · 08/06/2025 17:17

Hear, hear. Most rudeness I witness in shops comes from older people (about my age).

I must walk about with my eyes closed, though, because I’ve only seen one incidence of shoplifting in my life, about 10 years ago at a large supermarket in Brighton.

True. The rudest people I have ever met have been wealthy old men. Time and again the rough looking guy with a shaved head and tattoos will have beautiful manners and speak to me like a gentleman. Whereas the man who looks like a gentleman has the manners of a pig.

Pistachioitaliano · 08/06/2025 17:36

Dappy777 · 08/06/2025 17:33

This is another thing - the idiotic left-wing view that shoplifters are heroes ‘fighting da system’. In reality many of them are vicious, arrogant and entitled. It isn’t the loving, hard-working single mum who is stealing. On the contrary, she’s probably stuck behind the till and being threatened and abused.

Well said!

Pistachioitaliano · 08/06/2025 17:40

Dappy777 · 08/06/2025 17:36

True. The rudest people I have ever met have been wealthy old men. Time and again the rough looking guy with a shaved head and tattoos will have beautiful manners and speak to me like a gentleman. Whereas the man who looks like a gentleman has the manners of a pig.

The old guy needs to learn manners (it is never too late). BUT is he the balaclava machete wielding person terrorising Costco staff and customers as he empties the shelves??

Dappy777 · 08/06/2025 17:43

Pistachioitaliano · 08/06/2025 17:35

Drug addiction is a massive problem and i think this needs major punishment. Rehab doesn't work as they see they can get away with it.
Why do people become addicts? No punishment/ no consequences/ poor parenting.

In the vast majority of cases, addicts become that way because of shit/dysfunctional or abusive parenting. Obviously some people do have the strength and intelligence to break the cycle, and others, who grew up in loving families, go off the rails. In general, though, people raised in chaos, with no moral compass and no love, end up in these awful cycles of addiction and crime. The only real solution is to discourage violent, abusive people from having children in the first place. But since that will never happen we just have to live with it. Nothing really works.

worrisomeasset · 08/06/2025 17:45

I set off the security alarm as I left Sainsbury’s recently because (unknown to me at the time) the shop worker hadn’t removed the security tag from a bottle of whisky I’d bought as the bottle was in a box and it hadn’t occurred to her or me that there was a tag there to remove. Anyway, I just carried on walking and nothing happened. No-one from the shop approached me to investigate this apparent theft. So if I had nicked the whisky, I would have got away with it.

WearyAuldWumman · 08/06/2025 17:55

MaturingCheeseball · 08/06/2025 15:54

@MatildaMovesMountains - do you not think there is a problem? Are all the shoplifters just desperately trying to feed a hungry family and forced to steal a loaf of bread? Are all the shops - large or small - just greedy and can well afford to lose stock?

Should we all nod approvingly when someone jumps the turnstiles on the tube, as they’re sticking it to the system? Throwing rubbish out of their car window? So what - everyone does it.

Pick-pocketing - tourists deserve it - they should be more careful? Mugging - well, your own fault for being out after dark. Sexual assault? Shouldn’t tempt men. Murder? You shouldn’t have upset the perpetrator - they have rights you know.

😡

The couple that I pointed out to the staff at our local co-op were a mother and daughter team stealing meat to sell on.

Ninkynonkpinkyponks · 08/06/2025 18:02

Dappy777 · 08/06/2025 17:43

In the vast majority of cases, addicts become that way because of shit/dysfunctional or abusive parenting. Obviously some people do have the strength and intelligence to break the cycle, and others, who grew up in loving families, go off the rails. In general, though, people raised in chaos, with no moral compass and no love, end up in these awful cycles of addiction and crime. The only real solution is to discourage violent, abusive people from having children in the first place. But since that will never happen we just have to live with it. Nothing really works.

Absolutely this. Anyone who thinks being a drug addict is fun/ a life choice/ something to sneer at needs to read the book Chasing The Scream.

Drug addiction is simply a symptom/ the result of a larger issue (mental health issues usually from childhood abuse or neglect, or as a result of unfortunate life events eg death of a spouse/child, losing job, house, redundancy, divorce). The solution would be supporting society and a stable life to ensure people don’t turn to drugs to numb their pain

MaturingCheeseball · 08/06/2025 18:04

@MatildaMovesMountains - would you say violence is acceptable if it is to foil a terrorist, eg hitting someone hijacking a plane… or should the public never intervene?