AIBU to go to the press after finding bird poo inside baby hat from George at Asda?

[Rendeak]

WARNING - George, Asda, baby clothes unsafe and dangerous!

I’m honestly still in shock and disgusted. I ordered a two pack of baby sun hats from George at Asda, and when I opened them, I found two separate bird poos inside one hat!!! Not just on the outside – inside the fabric where my baby’s head would go. And there was poo on the outside of both hats too.

It’s not just a hygiene issue, it’s a genuine health risk. Bird droppings can carry serious bacteria and diseases like salmonella, E. coli, and even psittacosis. The idea that this was meant to go on a baby’s head is horrifying.

Even worse – other items in the same parcel are now contaminated. This wasn’t a one-off mark. This was clear evidence that birds have been inside their stock or warehouse, and if it happened to my order, it could be happening to others. If they have birds, do they also have mice and rats?!

I contacted customer service expecting a serious response, but all I received was:

• A refund for the hats
• A £10 voucher

Not even a refund for the pack of bras that were in the same package. VILE. I was told to return them, but thinking about touching any of the items is making me sick!

That’s it. No escalation. No real investigation update. Just a generic apology.

This isn’t about money – it’s about safety. It’s absolutely unacceptable for a baby clothing supplier to be shipping out items in this condition. It makes me worry about how many other babies could be exposed if people don’t inspect and wash everything before using it.

PLEASE – if you’re buying baby clothes from George (or anywhere) – inspect and wash thoroughly before letting your baby wear them.

I’ve attached photos so you can see for yourself.
@GeorgeAtAsda @foodgov @WhichUK @UKGovcomms – this needs to be looked into properly.

Should I contact local media to raise awareness more widely? I feel this is being swept under the rug, and I’m truly shook, disgusted, and very concerned for other parents.

You may not be aware, OP, but George is actually a seagull.

It's the risk you take when you shop there.

No. Move on. Shit happens.

You're going to do a mint compo face and end up in angry people in newspapers to get the piss ripped out of OP.

Birds and rodents get in warehouses. If it makes you feel better, the bird that shit in your hats was executed by a dude with a rifle.

This isn’t about money.

Yes it is.

OP, the AIBU hit squad are out in force tonight. You aren’t being unreasonable to be concerned.
you aren’t going about getting resolution the right way though. Press isn’t the answer.
escalte within ASDA as I mention in my previous emails.
this isn’t some tin pot company that doesn’t have decent logistics, or is something form a developing country . They deal with food distribution, baby equipment, health products. It is a safety issues. Indicative that they’ve lost control of their supply chains.

Pursue that. Escalte within ASDA. But don’t drive for compensation. Ask for explanation.

but ignore the posters that say you’ve a washing machine, or being a princess. It is an EHS issues. Asda need to take it seriously

I mean I would have just washed it.

Take it the hats are burned now you've received a refund.

In future always wash before wearing, as stuff gets worn then returned and sold without being checked.
The hats definitely hadn't been to Brighton. Their seagulls are the size of turkeys, with poo to match.

What a massive overreaction. Take them all back and get a refund, what more do you expect them to do?!

Bloody hells bells

Do you ever go outside? Cause birds can crap on you there also.

The £10 voucher could have been more but can't believe it's even entered your head to go to the press 😵‍💫

😂 The press? Get a grip.

It’s all those birds flying free above us that you need to worry about OP, indiscriminatingly pooing on fields growing our food, playground climbing frames and swings, reservoirs, gardens, allotments, parks, benches, it’s a wonder we aren’t all dead.

What do you think the press will want to do with your story?

Please don't boil wash your children, under any circumstances - but sending them back for compensation sounds like an excellent idea 😂

Oh for goodness sake.

Over dramatic much

I couldn’t get worked up over this, I’d have just washed the hats and used them.

Just be thankful you’re not in Gaza then. You ‘couldn’t touch’ a hat with bird poo on it? Be thankful that’s your biggest problem.

I know nobody likes that misogynistic word / name on here, but if I was to explain to someone what it meant, it would be this.

Someone in the warehouse made a mistake by not checking something that’s likely been returned, the company had apologised and given you a gesture of goodwill as well as a refund. What is your expectation exactly?

😂😂😂😂

Thank you OP I needed that laugh today.

This is maybe one of the most hilarious over reactions ever.

Go one further OP and PHONE THE POLICE

Christ alive, you'd have had a fit at the peacock that came in my shop shitting everywhere! 😂

It could have been worse, OP. Imagine if there had been a mole living in your Asda - it could have made a massive mountain on top of your baby’s hat.

If you were out and about with your baby, and a bird poo landed on the hat, what on earth would you do? Bin it?

I mean, obviously literal shit on clothes is gross, but isn't the potential for pests in warehouses why everyone washes new clothes before wearing them? I do it as an adult with sensitive skin, so presumably parents of babies do it too.
OP, it was gross, you've complained, they've refunded, apologised and given a goodwill gesture. I'm not sure what more you are expecting from them.