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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to make complaint to police?

134 replies

Sunshineandpool · 21/04/2025 00:28

I really feel the police acted inappropriately and am thinking of making a complaint.

A friend of my DD's (they are both 16 and both autistic) has been going through a difficult time with his mental health. Both families are close and he is always welcome at ours. However, myself and his mum are mindfull of my daughter feeling 'responsible' for him or having too much put on her so I've been making sure to check in with her and be available myself if he is struggling.

Recently he sadly took an overdose but when his mum phoned an ambulance he left the house so she had to call the police to keep him safe until an ambulance could come. The poor lad was highly distressed and told the police he wanted to go to his best friend's (my dd). The police phoned my DD and told her they were bringing her friend over to her. I was out and came home to her in a huge panic! The police were aware the boy had taken an overdose and that my DD was only 16 and autistic. How can they think it is appropriate to put the responsibility of this on to my daughter?

OP posts:
Sunshineandpool · 21/04/2025 13:03

The police called her. They said they were going to bring him to her. They called her as her friend did not want to go in the ambulance but wanted to go to her. I don't know if they asked her age or if she was autistic. But as the boy was 16 and autistic it would have been a sensible thing to be thinking about.

They shouldn't have arrested him, no. But they could perhaps have taken him to the 136 suite at the psychiatric hospital.

OP posts:
Sunshineandpool · 21/04/2025 13:08

Fluffyholeysocks · 21/04/2025 08:31

It all sounds very confusing tbh. An ambulance came, he didn't want to get in but wanted to go to your DD. Maybe the people attending made a decision to get him seen by professionals as soon as possible. Maybe he was scared and wanted DD around. As long as he was safe and treated, I think I would drop it. Hopefully he's recovered? Must have been very distressing for him , was there a reason he didn't want his Mum?

Edited

He wouldn't have been seen by professionals if brought to my DD. Well not until I got home, I suppose. I have told DD if anything like this happens in future to phone me immediately.

He has recovered, thank you. Yes, it was awful for him. I think in his confusion he didn't ask them to phone his mum as she would make him go in the ambulance which he didn't want.

OP posts:
Sunshineandpool · 21/04/2025 13:11

Kitkatcatflap · 21/04/2025 08:40

I am still confused and I have read the full thread.

But could the Police have planned to take the boy to your DD in order to for her to convince the boy to go with the ambulance.

Maybe? But that's really unfair on my DD. Imagine if he'd died and she felt it was on her not being able to convince him to go to hospital!

OP posts:
ScaryM0nster · 21/04/2025 13:12

It sounds like you might have grounds for providing feedback that it would have been beneficial for them to follow up and say they weren’t coming, after they’d phoned to say they were.

The rest, is a difficult set of circumstances with no ideal solution, and no psychic powers on the part of the police. 16-18 is the weird middle ground. You can live alone, consent for some things and not others.

While your ideal is that they took him back to his mums, from their perspective that’s where he had run from. And your daughter didn’t say no.

The best use of time is probably a cold light of day conversation with your daughter about appropriate responses and boundaries. And a plan for any repeats. Even with a complaint being made, it doesn’t prevent the potential for a repeat.

Sunshineandpool · 21/04/2025 13:14

TaggieO · 21/04/2025 08:42

this is absolutely awful, and you must complain! Surely the ambulance crew weren’t on board with this? It’s a safeguarding violation on so many levels - he is a vulnerable young person and so is she. It’s not remotely appropriate to make her responsible with him whilst he is in crisis and requires medical attention.

It’s also a violation of police policy. They should have been following section 136 of the mental health act in this scenario, which means the police have to take the young person to a DESIGNATED place of safety in an emergency mental health situation. This can’t be a place designated by the young person eg “take me to my best friend’s house”, it is a legally defined place with safeguarding structures in place, such as A&E or a police station.

I don't know what the ambulance crew thought, to be honest. But yes, they could have taken him to the 136 suite at the psychiatric hospital.

OP posts:
Sunshineandpool · 21/04/2025 13:18

CaptainFuture · 21/04/2025 09:03

So you seem to have knowledge of this type of thing.
Do you absolutely, totally believe that the police,rather than follow procedures called up the boys mate and said 'here you go! On you!' While his mother, police and an ambulance crew were there, and they all went... 'yay! Stellar plan!!' Or as pp has suggested, they've called her in case he turns up there?

His mother was not there when they phoned DD. And no, they phoned her to say they were bringing him to her. Not that he might turn up.

I'm glad you seem to find it funny, though 🤨

OP posts:
Raptorteacher · 21/04/2025 13:27

The relationship between the two of them doesn’t sound healthy and Id be putting distance between them wherever I could. Taking a bunch of pills and saying he can only go to her house to the police and ambulance service, would be setting off way way more alarm bells than anything else. Do we know why he took the OD yet?

At best he is too much for her, she isn’t helping him, the friendship isn’t helping him, so off he goes to get some other friends and appropriate support. Otherwise it’s just going to get worse. Thank god his mother put a stop to it this time. But you need to sort out what’s going on in your home. It’s like you aren’t seeing or don’t want to deal with the real issue right in front of you, so making a complaint to police makes you feel better. But what will actually change other than causing more drama and avoiding the real problem.

Sunshineandpool · 21/04/2025 13:29

minisoksmakehardwork · 21/04/2025 09:11

It sounds like a lot needs clarifying.

From my, non autistic view, it sounds like the mum rang an ambulance/ police for the overdose. The lad left as he refused to go and mum knew he was likely to go to your dd. Police would have rung her to let her know her friend was likely on his way to her and to keep him there while they made their way to her.

Your autistic daughter, on hearing police and that her friend has overdosed has panicked and had a meltdown. She's understandably not been able to think rationally that the police/ambulance will be coming once friend has got to her.

So, I would raise the handling of this as a concern with police. But also, friend's mum. Who would have known dd is autistic and could maybe have helped communicate what had happened and what they expectations of her were more successfully.

It also might help your daughter if you see if your police force issues the 'I'm autistic' cards as well as setting a plan with dd to manage emergency situations, but also make a plan with the other mum for if this happens again. It sometimes the illusion of control can help.

Sorry for not being clear. I'll try again.

Mum rang the ambulance as her DS had taken an overdose. However, DS on hearing this left the house as did not want to go to hospital.

Mum then rang the police as she was afraid for her DS's safety considering he was sedated/possibly going to become more sedated. Police said they would find him then could get the ambulance to where he was.

Mum got someone to look after younger child then set out to find her DS.

Police found the boy and called an ambulance. However the boy did not want to go in the ambulance. He told Police he wanted to go to his best friend's. Police phoned DD and said they were bringing him to her.

Mum turned up and got her DS into the ambulance and to hospital. I got home to find DD in a terrible state waiting for the boy to arrive.

But yes, thank you for your advice. We will definitely talk with the teens about dealing with these situations in future.

OP posts:
Sunshineandpool · 21/04/2025 13:33

DontBuyANewMumCashmere · 21/04/2025 09:12

Hi @Sunshineandpool
I am a police officer and if I were you I would write to complain, not to get anyone in trouble as I'm sure they genuinely thought they were doing the right thing, but for training so no other juvenile with vulnerabilities feels put upon by adults who have responsibilities for this boy...!

It's insane that they ever thought it would be appropriate to leave a suicidal 16 yo boy with a lone 16yo girl with autism, this is so deeply wrong.

The other preferred outcome would have been that when the officers found the boy they rang your DD again to confirm that he wasn't coming, so she wasn't left worrying about it.

I don't think they appreciated what effect the phone call would have had on your DD, but it's just a wildly inappropriate suggestion and I don't blame you for being upset.

Thank you, that is exactly why I want to complain so they know how to deal with it better next time.

I don't understand why they didn't either ring his mum first or asked DD if they could speak to an adult.

OP posts:
MargaretThursday · 21/04/2025 13:53

Lurkingandlearning · 21/04/2025 09:04

OP confirmed he was unable to walk and slurring, so not in a position to make decisions.

But even if you were right and the police are obliged to leave vulnerable people who have overdosed and possibly dying, it doesn’t explain why they gave him a lift to his friend’s house, which just delayed the medical attention he needed.

Hang on. he was unable to walk and slurring, but in the op, she says when his mum phoned an ambulance he left the house both can't be true.

I think we're only getting a confused story, which is understandable if the Op has only heard it through her dd who was clearly upset.

As far as we can tell, the lad wasn't brought round there by the police, so I'd guess it was one of the following:

As others have said, he'd left the house, they were trying to find him and phoned her to see if he'd turned up there.
They told him they'd take him round to her, as a way of trying to calm him down. They may have had absolutely no intension of taking him there, but hoped that would calm him down enough for him to listen to them.
I wonder whether it was the police who called or him - obviously the police would have had to ask him for the number.
Or was it the mum who phoned, asking her if she brought him round could she talk him into going. Obviously this was inappropriate, but I think we can all appreciate that she probably wasn't thinking straight at that point.

So really a difficult situation in all; I don't think there was an easy and obvious way of handling it. They will not have known the situation with op's dd. It may be that she was painted a much better picture than the reality by either the chap's mum or himself.

But the ambulance do not have any authority to take into hospital or treat someone who has capacity who is refusing. I've been in that situation with elderly people a couple of times, where they're swearing that they're absolutely fine, when clearly not, and the ambulance service can do nothing.
In one case they'd broken a couple of ribs (I informally phoned daughter, who I knew, as they left and suggested she "dropped in" very shortly) and the other time they had concussion and a broken nose. Had to rush her in half an hour later when she lost consciousness.
In both cases the ambulance service was advising that they came in and they totally refused, and they said there was nothing they could do. They were clearly upset because they could see the risks, but their hands were tied.

Sunshineandpool · 21/04/2025 13:54

Shmee1988 · 21/04/2025 09:33

The circumstances of whether he was left with OPs dd or not are highly irrelevant. Taking a child who has overdosed to another child to even witness is a dreadfully poor choice, even if both kids were NT. She's far too young to have to deal with that any the OP is obviously worried about what effect it may have on her. Autistic people are great at masking so her dd may say she's fine but could well not be. Honestly OP, in your situation I'd be at a cross roads. My sons best friend is autistic and my son has adhd. I'm very close with his mum. If I was in your situation I'd let the kid come over but internally I'd be very upset to even be put in that position myself, let alone a 16 year old. I'd probably not make a formal complaint but I'd have a word for sure. I'm sorry for you DD and I hope the boy is okay.

Thank you. I didn't think it was relevant either hence not putting it in the OP.

OP posts:
Sunshineandpool · 21/04/2025 14:00

FairlyTired · 21/04/2025 10:12

That doesn't make sense? What had he overdosed on? Police have a duty of care and a level of first aid training, I can't see how they would risk leaving?
Edit - do you mean the ambulance was already there, or that they were waiting for it to arrive still?

Edited

I know it doesn't does it? He had taken sedatives.

The ambulance was already there.

OP posts:
DandiDelta · 21/04/2025 14:02

Bingbopboomboomboombopbam · 21/04/2025 00:59

@Sunshineandpool could they have thought the teenager was just being a bit OTT? What did he overdose on?

Any overdose should be taken seriously, because most people who die by suicide or self-harmed previously. The police have a duty of care to safeguard children.

Sunshineandpool · 21/04/2025 14:02

MistressoftheDarkSide · 21/04/2025 10:36

For my sins I've been involved with several friends who have threatened / attempted suicide or self harmed in other ways, and can confirm that there seems little consistency or clarity in the way various agencies will deal with crisis situations.

I always thought that the definition of "risk to oneself and / or other people" would be quite clear but apparently not.

On more than one occasion I've experienced being expected to look after someone in absolute crisis, which is above my layman's paygrade, while various agencies play "pass the hot potato" for various bureaucratic reasons, despite on one particular occasion having another vulnerable person in my care.

The phrase "capacity" and the rights of the person in question seem to be used expansively with little appreciation of other practicalities in the mix.

So I empathise with the OP and her daughter, and a complaint to "inform best practise" is definitely in order I think.

It is traumatic and scary to be dealing with situations where someone is not acting rationally, and moreover for someone who is essentially an autistic child.

I wish the OP, her daughter and the friend all the best moving forward and hope it can be acknowledged that things should have been handled differently.

Thank you, that's very kind. As you say it is an awful lot for an adult to deal with let alone an autistic teen.

OP posts:
Bingbopboomboomboombopbam · 21/04/2025 14:07

DandiDelta · 21/04/2025 14:02

Any overdose should be taken seriously, because most people who die by suicide or self-harmed previously. The police have a duty of care to safeguard children.

I agree, but not every police officer is a good police officer.

We’ve recently had some serious issues with antisocial behaviour spilling towards inside our building (and for whatever reason keep pestering my flat specifically) and the police officer (a woman, no less!) just turned to us and said “Well, what do you want us to do?”. Completely dismissive.

Sunshineandpool · 21/04/2025 14:09

SingWithMeJustForToday · 21/04/2025 11:03

The police phoned my DD and told her they were bringing her friend over to her.

Did they tell her, or ask her?

The police cannot force him into an ambulance.

I am sorry this happened and that it distressed your daughter, genuinely. I'm also surprised things are still as they were when my sister used to do this, decades ago. But their hands are tied, they can't force him to get into the ambulance and receive medical attention.

I'd take this as the cue that it is too much for your daughter, there's too much of a reliance from him, and there needs to be a better barricade between them.

They told her. I know they can't 'force' him. In another situation it might not have come to it. It seems all involved were out of their depth. The boy's mum said they (police and ambulance) were all rather young and lacked any authority so struggled.

They can't force him into an ambulance. However, they could have phoned his mum to deal with the situation or me. Just not another child.

Things are usually fine with them as his mum and I manage it. It was just in this situation we were bypassed.

OP posts:
Sunshineandpool · 21/04/2025 14:21

CaptainFuture · 21/04/2025 12:52

I don't think the sedatives are important to this thread.

I'd think they were highly important and a factor as to how urgently he needed medical attention like having his stomach pumped? So also something as to why it's apparently been mum and ambulance and police saying 'yeah a 16 yo can manage this medical emergency' or he's not actually taken anything that horrendously dangerous?

His stomach wouldn't be pumped. He was in need of urgent medical care which should have been clear from the ambulance attending. His mum at no point said 'a 16yo can manage this medical emergency.' They did not speak to her about it. It would not be a 'medical emergency' if he had not taken anything horrendously dangerous! He could have died.
.

OP posts:
Sunshineandpool · 21/04/2025 14:24

CaptainFuture · 21/04/2025 12:52

I don't think the sedatives are important to this thread.

I'd think they were highly important and a factor as to how urgently he needed medical attention like having his stomach pumped? So also something as to why it's apparently been mum and ambulance and police saying 'yeah a 16 yo can manage this medical emergency' or he's not actually taken anything that horrendously dangerous?

And the question about the sedatives were exactly what they were and if they were prescribed. It is not appropriate on here to describe in detail methods of suicide.

OP posts:
Sunshineandpool · 21/04/2025 14:26

ScaryM0nster · 21/04/2025 13:12

It sounds like you might have grounds for providing feedback that it would have been beneficial for them to follow up and say they weren’t coming, after they’d phoned to say they were.

The rest, is a difficult set of circumstances with no ideal solution, and no psychic powers on the part of the police. 16-18 is the weird middle ground. You can live alone, consent for some things and not others.

While your ideal is that they took him back to his mums, from their perspective that’s where he had run from. And your daughter didn’t say no.

The best use of time is probably a cold light of day conversation with your daughter about appropriate responses and boundaries. And a plan for any repeats. Even with a complaint being made, it doesn’t prevent the potential for a repeat.

My ideal was that they rang his mum, not taken him back there.

OP posts:
CaptainFuture · 21/04/2025 14:30

Sunshineandpool · 21/04/2025 14:24

And the question about the sedatives were exactly what they were and if they were prescribed. It is not appropriate on here to describe in detail methods of suicide.

Now you're being disingenuous..

FairlyTired · 21/04/2025 14:34

Sunshineandpool · 21/04/2025 14:00

I know it doesn't does it? He had taken sedatives.

The ambulance was already there.

That makes complete sense then, if he's in the ambulances care and not being violent then the police don't need to stay

Sunshineandpool · 21/04/2025 14:36

Raptorteacher · 21/04/2025 13:27

The relationship between the two of them doesn’t sound healthy and Id be putting distance between them wherever I could. Taking a bunch of pills and saying he can only go to her house to the police and ambulance service, would be setting off way way more alarm bells than anything else. Do we know why he took the OD yet?

At best he is too much for her, she isn’t helping him, the friendship isn’t helping him, so off he goes to get some other friends and appropriate support. Otherwise it’s just going to get worse. Thank god his mother put a stop to it this time. But you need to sort out what’s going on in your home. It’s like you aren’t seeing or don’t want to deal with the real issue right in front of you, so making a complaint to police makes you feel better. But what will actually change other than causing more drama and avoiding the real problem.

They have a really good relationship. He didn't take the pills and then say he could only go to hers. Yes, I am aware of why he took it.

No, I am aware and DD knows if anything like this happens again to phone me. DD supports her friend and he supports her. And the adults make sure the teens don't take on too much.

Not sure how complaining the police would cause drama? It would mean officers are spoken to about a more appropriate response as was confirmed by a police officer up thread.

OP posts:
Sunshineandpool · 21/04/2025 15:07

MargaretThursday · 21/04/2025 13:53

Hang on. he was unable to walk and slurring, but in the op, she says when his mum phoned an ambulance he left the house both can't be true.

I think we're only getting a confused story, which is understandable if the Op has only heard it through her dd who was clearly upset.

As far as we can tell, the lad wasn't brought round there by the police, so I'd guess it was one of the following:

As others have said, he'd left the house, they were trying to find him and phoned her to see if he'd turned up there.
They told him they'd take him round to her, as a way of trying to calm him down. They may have had absolutely no intension of taking him there, but hoped that would calm him down enough for him to listen to them.
I wonder whether it was the police who called or him - obviously the police would have had to ask him for the number.
Or was it the mum who phoned, asking her if she brought him round could she talk him into going. Obviously this was inappropriate, but I think we can all appreciate that she probably wasn't thinking straight at that point.

So really a difficult situation in all; I don't think there was an easy and obvious way of handling it. They will not have known the situation with op's dd. It may be that she was painted a much better picture than the reality by either the chap's mum or himself.

But the ambulance do not have any authority to take into hospital or treat someone who has capacity who is refusing. I've been in that situation with elderly people a couple of times, where they're swearing that they're absolutely fine, when clearly not, and the ambulance service can do nothing.
In one case they'd broken a couple of ribs (I informally phoned daughter, who I knew, as they left and suggested she "dropped in" very shortly) and the other time they had concussion and a broken nose. Had to rush her in half an hour later when she lost consciousness.
In both cases the ambulance service was advising that they came in and they totally refused, and they said there was nothing they could do. They were clearly upset because they could see the risks, but their hands were tied.

Edited

He was unable to walk properly as in was falling over/not able to walk straight. And yes, he was slurring.

I've heard it from my daughter, her friend and his mum.

He was so sedated, though, I do think the ambulance could have questioned capacity and the police could have taken him to 136 suite.

OP posts:
Sunshineandpool · 21/04/2025 15:12

CaptainFuture · 21/04/2025 14:30

Now you're being disingenuous..

I absolutely am not. You asked what sedatives he'd taken and if they were prescribed etc. It is against MN rules to discuss methods of suicide so I will not do so.

I think you were just being nosey. Because you have no need to know all the details. The fact that an ambulance arrived for him tells you it was a medical emergency.

OP posts:
Sunshineandpool · 21/04/2025 15:14

FairlyTired · 21/04/2025 14:34

That makes complete sense then, if he's in the ambulances care and not being violent then the police don't need to stay

I don't know what you mean?

The ambulance were at the park where the boy was. They were unable to persuade him to go with them.

The police were going to take him to my house for my DD to look after him. Therefore he would not have been in the ambulance's care.

OP posts: