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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

M&S changing rooms

492 replies

SweetChilliGirl · 20/04/2025 10:43

Was I unreasonable to send this to M&S?

Good morning,

Having not shopped for lingerie with you for several years, due to your policy of allowing trans-identifying men into the women's changing rooms, can I now be assured that, in line with the judgement of the supreme court males will no longer be allowed to identify their way into your single sex changing rooms, thus preserving biological women's dignity and safety? I would very much like to be able to shop with you again.

I look forward to hearing from to to clarify this important matter.

Regards,

Sweetchilligirl

OP posts:
Thread gallery
6
AmIHumanOrAmIAYeti · 21/04/2025 10:22

CantStopMoving · 21/04/2025 09:58

I have zero problem with lockable individual cubicles . I think they are the only way to go tbh as long as there is a member of staff always on hand outside.

curtained areas are not cubicles. The curtain is flimsy and can be pulled back. I absolutely advocate for a shop to have either individual lockable cubicles with a help button inside if any issues or alternatively biological sex spaces which are either open plan or with curtained cubicles inside.

this caters for everyone

Edited

It doesn’t.

Doors that are floor to ceiling means nobody can help if someone is attacked. (And no retail worker on minimum wage is going to want that responsibility.)

Doors that aren’t floor to ceiling creates a voyerist playground. As do cubicles which are open to men and women simultaneously.

CantStopMoving · 21/04/2025 10:37

AmIHumanOrAmIAYeti · 21/04/2025 10:22

It doesn’t.

Doors that are floor to ceiling means nobody can help if someone is attacked. (And no retail worker on minimum wage is going to want that responsibility.)

Doors that aren’t floor to ceiling creates a voyerist playground. As do cubicles which are open to men and women simultaneously.

But it is the same for unisex toilets though. I don’t like them but we do have to reach a compromise.

lifeturnsonadime · 21/04/2025 10:39

CantStopMoving · 21/04/2025 10:37

But it is the same for unisex toilets though. I don’t like them but we do have to reach a compromise.

No we don't have to reach a compromise.

Male people already have the right to be in the space designated for male people.

By compromising male people have 2 options and women who need single sex spaces have none.

That's not equality.

I realise I keep repeating myself on this thread but it bears repeating.

Some people don't seem to understand what equality is.

blubberyboo · 21/04/2025 11:16

Didimum · 21/04/2025 08:39

I have just been listening to a barrister speak on the toilets and changing rooms issue and it’s made me fairly unconvinced that consumer premises will abide by single sex spaces. They said that they can only do this if the means are ‘proportionate and justifiable’ – that’s a really difficult thing to argue in court (and no one would want to go to court anyway). It is not proportionate or justifiable to argue that women in curtained cubicles or stalls are at risk – even if you think it could happen. Unless it’s running rife in stores around the country with evidence to back it up then it’s likely the protections in discrimination to transpeople will be upheld against disproportionate practical responses.

If a woman is trying on bras behind a curtain and a man comes along and can either see her breasts through the gap, or worse, rips open the curtain as says " oops I didn't realise someone was in there" (whether deliberate or accidental)

Then that is certainly a proportionate and justifiable reason.

Shops are using these changing rooms to support their business of selling bras. They are making profit from the changing rooms. If they are providing changing spaces at all they therefore form part of their process in provision of their goods to the public and therefore both sexes must be able to access dignity equally.

It might not be laid out in plain terms that they have to provide separate rooms for m/f but it will likely only take a few high profile complaints to lead to it now that the law is clear. Or for them to withdraw changing rooms altogether.

AmIHumanOrAmIAYeti · 21/04/2025 11:17

CantStopMoving · 21/04/2025 10:37

But it is the same for unisex toilets though. I don’t like them but we do have to reach a compromise.

Why?

How many attacks against women and girls are acceptable in order to “compromise”?

why should women of certain faiths be prevented from using changing rooms while men swan around doing whatever they like?

CJsGoldfish · 21/04/2025 11:20

AmIHumanOrAmIAYeti · 21/04/2025 08:55

This is the case I was referencing. When I went looking for it I found the above absolute pick and mix of cases that shows it’s not a one off.

www.dailymail.co.uk/news/article-12605169/amp/teenage-girl-raped-bathroom-male-student-skirt-suing.html

Have you seen the “things that never happen have happened” thread on here? You may need a strong cup of tea to get through it.

What is it you think that link is saying? Because it really isn't 🤣
Daily Mail? Do better
You said "look at the school in the states where girls were held captive in locked cubicles and raped by a boy who claimed he was trans" but it seems this is something you made up. Why?

This is from the 'evidence' you posted to back up your claim
Still, the assaults appear to have little to do with the attacker´s gender identity, according to documents filed with the family´s lawsuit.
Teachers say he preferred and requested male pronouns, according to the report.
Dan Adams, a spokesperson for the school system in the wealthy Washington suburbs, said it does not comment on pending legal matters.
A law firm's investigation, requested by the school board, found 'no evidence that the perpetrator identified as a female or that he wore a skirt or kilt in an effort to gain access to the girls' bathrooms'.
A policy that expanded access for transgender students to school facilities was not in place at the time of the assault
The attacker and his victim had agreed to meet in a Stone Bridge High School bathroom before the May assault occurred, according to an investigation conducted by a Loudoun County grand jury

This is from a NYT article about the incident
“Bro I’m so bored,” she wrote.
They had slipped out of class before to meet in girls’ bathrooms around the school. They had met in a stall to have sex at least once before, and this morning, the boy suggested something similar.
“We could call a pass,” he wrote. “Have some ‘fun’”
“Maybe,” the girl wrote back.
“Maybe”
“Where doe”
“What about the bathrooms by the Tech Ed classroom?” he proposed.
The girl hesitated for a moment before replying, “I’ll meet u but I’m not promises anything”

I think your "things that never happened" is enough for me 🤷‍♀️

blubberyboo · 21/04/2025 11:20

Didimum · 20/04/2025 23:25

See above. I don’t even think most are outrightly labelled.

See above yourself...

Do you understand what INDIRECT discrimination means?

An unlabelled space can still fall foul of indirect discrimination

blubberyboo · 21/04/2025 11:28

NetZeroZealot · 21/04/2025 08:43

YABU. All the changing rooms I've ever been to at Marks have been separate cubicles and no specifications of gender anywhere.

That's because the world went mad and changed their policies to appease the trans ideology.

20 years ago large firms selling bras had female changing.

Men do not wear bras so this primarily affects the decency of women. For most other goods women do not need to expose their breasts when trying something on.

CorvusPurpureus · 21/04/2025 11:36

So M&S & other stores absolutely could probably just say: We don't feel our staff can challenge any well behaved customer who is politely requesting access to a fitting room, even if we put up signage saying 'women' & 'men'. Accordingly, we aren't going to claim our changing rooms are single sex. They are not. They are unisex. As our clothing is laid out in 'women''s & 'men''s sections, we expect most people will go to the fitting room at end of the store that has clothes being primarily marketed to their sex...but we are not planning to stop a man who is peaceably bra shopping from trying things on in the facility nearest to the lingerie section.

I mean, they could. & women like me who don't fancy sharing the space will say: ok, I'll shop elsewhere, at a store that meets my needs.

OR they could say: We are following the SC judgment, our changing rooms are going single sex & staff will refuse entry to customers trying to access the wrong one. We fully support any of our customers who prefer not to use correct sex facilities to try items on at home & return them if they are not happy.

They just can't fudge it anymore, & call a fitting room a space for women if that isn't what it actually is. Nor can they claim they genuinely think Bra Buying Barry is a woman. The SC says he isn't.

I imagine how it'll pan out in the long run is that most businesses will adapt to the needs of their most profitable demographic, or they'll go under. Like pubs having to adapt due to cheap supermarket booze & the smoking ban.

As I said, M&S's stores in the ME have single sex changing, end of. They'll do what is most profitable AND keeps them out of court, wherever in the world they are. After the SC judgment, I would put a fiver on them wanting to keep their UK female customers happy.

blubberyboo · 21/04/2025 11:37

Didimum · 21/04/2025 09:21

@lifeturnsonadime For example – if escalated to court, it very likely will not be ‘proportionate and justifiable’ to bar an individual transwoman from a space of curtained or doored cubicles because of the risk of them putting a camera between the partitions.

It will be.
For the proportionate and justifiable reason to have been applied in the first place the business first needs to justify why males need to be excluded from the female space.

If they've met that test then it follows naturally that TW must also be excluded as they are male. If TW were allowed then it does away with the proportionate and justifiable reason to exclude males in the first place and the business fall foul against sex discrimination against other males as they haven't undergone GR

blubberyboo · 21/04/2025 11:47

Didimum · 21/04/2025 09:29

But this is you coming at the issue from your own stance, or a certain group’s stance. That’s not real-world practice from other individuals coming at it from their stance. And the interpretation of the law, when held up in court, will indeed be grey and hazy, whether you agree with it or not. That may make plenty of people incensed, but it doesn’t mean it won’t happen.

Trying on bras is absolutely a real world scenario so I don't know why you are pretending otherwise.

The shop may not have it written down word for word that they MUST provide single sex spaces but they will be cautioned to consider how certain groups could suffer detriment from not doing so. (That's the indirect discrimination I keep mentioning and which you keep ignoring)

Most real world people would not consider it reasonable for a woman to be trying on a bra with a man on the other side of a curtain. Therefore for a multinational company to only provide unisex curtained spaces or cubicles without a staff memeber nearby is likely to fail that test for indirect discrimination if it went to court. A small business with only one space will be able to manage the use of the unisex fitting room to one person at a time and it would not be proportionate to make them build an extension to their property.

Maybe no woman will ever take it to court but businesses certainly have to consider that they might. And that's where we will see the outcome of their considerations.
A shop selling bras likely will end up providing single sex space and a shop selling only jumpers probably not.

Didimum · 21/04/2025 11:56

Kiwi83 · 21/04/2025 10:08

They haven't declared their changing rooms as mixed sex though, they just allow males into female changing areas and they are not allowed to do this under the equality act

They are not labelled though. They are simply situated where the women’s clothing is. Another issue that may come up is whether ‘implied’ is as good as formally labelled.

Didimum · 21/04/2025 12:00

blubberyboo · 21/04/2025 11:20

See above yourself...

Do you understand what INDIRECT discrimination means?

An unlabelled space can still fall foul of indirect discrimination

And yourself to see above yet again – where I said that implied use would have to be clarified.

AmIHumanOrAmIAYeti · 21/04/2025 12:03

Didimum · 21/04/2025 11:56

They are not labelled though. They are simply situated where the women’s clothing is. Another issue that may come up is whether ‘implied’ is as good as formally labelled.

They used to be labelled.

lifeturnsonadime · 21/04/2025 12:04

Shocking how many people are tying themselves in knots to excuse the fact that equality for women has been removed.

Didimum · 21/04/2025 12:04

blubberyboo · 21/04/2025 11:47

Trying on bras is absolutely a real world scenario so I don't know why you are pretending otherwise.

The shop may not have it written down word for word that they MUST provide single sex spaces but they will be cautioned to consider how certain groups could suffer detriment from not doing so. (That's the indirect discrimination I keep mentioning and which you keep ignoring)

Most real world people would not consider it reasonable for a woman to be trying on a bra with a man on the other side of a curtain. Therefore for a multinational company to only provide unisex curtained spaces or cubicles without a staff memeber nearby is likely to fail that test for indirect discrimination if it went to court. A small business with only one space will be able to manage the use of the unisex fitting room to one person at a time and it would not be proportionate to make them build an extension to their property.

Maybe no woman will ever take it to court but businesses certainly have to consider that they might. And that's where we will see the outcome of their considerations.
A shop selling bras likely will end up providing single sex space and a shop selling only jumpers probably not.

Edited

The real world application is muddy. You may not like it, but it simply is. And no one is ‘wrong’ for pointing out that is confusing and it will be until all policies are updated clearly.

Didimum · 21/04/2025 12:05

blubberyboo · 21/04/2025 11:37

It will be.
For the proportionate and justifiable reason to have been applied in the first place the business first needs to justify why males need to be excluded from the female space.

If they've met that test then it follows naturally that TW must also be excluded as they are male. If TW were allowed then it does away with the proportionate and justifiable reason to exclude males in the first place and the business fall foul against sex discrimination against other males as they haven't undergone GR

Again, depends how the space has been labelled and whether implied use is as strong as direct labelling.

Gasp0deTheW0nderD0g · 21/04/2025 12:09

MrsMappFlint · 20/04/2025 11:34

Regardless of what they can and can't do in law, I'll tell you what they can't do in real terms.

They can't alienate the majority of their customer base if they want to thrive as a business.

If they think that men pretending to be women and their allies spend more than women and their allies, then let them take the test and find out.

Same for Ocado, Barclays and the rest of them. We don't have to do anything except keep our purses firmly shut.

Well said.

Gasp0deTheW0nderD0g · 21/04/2025 12:12

Bikergran · 20/04/2025 11:43

And how are they going to police this? Demand to see birth certificates, or ask for a fanny flash? I have several very androgynous female friends who look quite masculine, conversely I know some trans women you wouldn't give a second glance to or suspect were not born women. Whatever your thoughts on this ruling, HOW is it going to be enforced?

How about a bit of self-policing? Nobody would ever have thought twice about who was using the women's changing rooms, toilets etc if all men, including the trans-identifying ones, had had the common decency to keep out.

CantStopMoving · 21/04/2025 12:42

AmIHumanOrAmIAYeti · 21/04/2025 11:17

Why?

How many attacks against women and girls are acceptable in order to “compromise”?

why should women of certain faiths be prevented from using changing rooms while men swan around doing whatever they like?

Edited

Well a unisex cubicle is a self contained area with a lock. I don’t like them myself but they do resolutely fit the brief of being a single sex space at the point of use.

AmIHumanOrAmIAYeti · 21/04/2025 12:45

CantStopMoving · 21/04/2025 12:42

Well a unisex cubicle is a self contained area with a lock. I don’t like them myself but they do resolutely fit the brief of being a single sex space at the point of use.

You’re rather missing the point.

Didimum · 21/04/2025 12:49

Gasp0deTheW0nderD0g · 21/04/2025 12:12

How about a bit of self-policing? Nobody would ever have thought twice about who was using the women's changing rooms, toilets etc if all men, including the trans-identifying ones, had had the common decency to keep out.

If you think people ‘self police’ to standard then you’re living in a fantasy land!

CantStopMoving · 21/04/2025 12:49

AmIHumanOrAmIAYeti · 21/04/2025 12:45

You’re rather missing the point.

How? I’m staunchly single sex spaces but I accept that sometimes a unsex locked cubicle is the only way they can accommodate everyone

lifeturnsonadime · 21/04/2025 13:05

Didimum · 21/04/2025 12:49

If you think people ‘self police’ to standard then you’re living in a fantasy land!

Just goes to show how entitled these men have become.

But no before this madness started men knew to stay out. You are rewriting history by suggesting otherwise.

blubberyboo · 21/04/2025 13:20

Didimum · 21/04/2025 12:00

And yourself to see above yet again – where I said that implied use would have to be clarified.

You really are determined to look at this with blinkers on.

If a big store sells vests for men and bras for women and provides a unisex changing room that has ill fitting curtains and everyone can see through the gaps as they walk to the next cubicle. It's very very easy to see how that space which has been labelled "unisex" prevents women from using it but not men.

That is indirect discrimination. All cases of indirect discrimination nearly need to be thought through in practice and written guidelines cannot cover every possible scenario.

This means that if a store labels a place unisex it needs to be very, very certain a woman cannot claim indirect discrimination from being unable to use due to decency. If no disadvantage then it's probably fine.

If it feels a woman needs a private space (followign a proportionate test to exclude males) then it will have to label it as women/ladies/females and this means TW will have to be excluded. It cannot let in some TW and and call the female customers bigots for complaining.