Short staffing and indifference were the main issues I had at my first birth.
I had "pregnancy aches and pains" or more accurately undiagnosed disabling SPD that wasn't identified. I'd had to give up on supermarket shopping at 34 weeks and by 39 weeks couldn't get off the sofa unassisted, or stand at the sink longer than it took to fill a cup of water (sideways on because of the huge bump in the way- I weighed 50% more than normal!). In labour and post-natally the pre-exisiting immobility was totally disregarded. No one cared. After being ejected from HDU in the small hours of the morning to free up a midwife, I was expected to get on with it. Sod the fact that the walk to the dayroom to fetch a tray of sad beige carbs was the longest walk I'd done in two months even before the long labour, stitches in my undercarriage, EMCS and other complications, go and fetch it or go without 🤷♀️
Yeah great, you've got a baby with low blood sugars, the milk's not coming in and you're happy to let mums go without food 15 hours after the tea time sandwich was the last food on offer.
DS's blood pricks were being rushed and done badly affecting results. DH spotted one didn't seem to be done the same way as others he'd witnessed and made the MW re-do it and the result then came out consistent with the trend and DS avoided unnecessary interventions.
I gave up even retrieving the buzzer from behind the bed, there was no point in pressing it and joining the chorus of other buzzers being ignored.
I found out on the morning of day 4 when things had calmed down to a ratio of 1:8 and the MWs had chance to actually do some caring, that they had been running at 1:14. I'd been kept in because my blood pressure was still high and the MW coming on shift recognised me and made it her mission to get me discharged that day, recognising that my blood pressure wasn't going anywhere in an overcrowded hospital.
This was prior to austerity. The systemic, cultural problems are very deeply ingrained
I sobbed on DS's first two birthdays as the whole lot flooded back including the parts of labour where my needs were ignored. Second time I was pregnant again and rang the MW team in floods of tears at the prospect of having to go through it all over again, especially as a high risk labour which dredged up the worst parts of labour. Fortunately I was arranged an appointment on labour ward where I could go in a calm state and went through how to make labour more comfortable while practical.
My second birth was mentally healing despite shit hitting the fan again. The fundamental difference was an excellent, caring (recently qualified!) MW who listened to me. It was the details like saying quietly in my ear "I'm worried about the heart rate so I'm going to press the button and it's going to get busy" that made the positive difference between a difficult birth and a difficult, traumatic birth.
Communication culture is a relatively cheap and easy fix.
It's awful how endemic the problems are that keep causing so many tragedies, trauma and injuries and the lessons aren't really learned from one inquiry to the next.