BLOODY Tesco wouldn’t deliver my food shop

[Thaer]

So apparently they now do “think 25” for all deliveries. EVEN for ones with no age restricted products. The young lad who delivered said he couldn’t give me my shopping. I left my bag in DH’s car last night so had no id. Apparently a facetime call with my husband showing my driver’s license wasn’t good enough (I’ve misplaced my passport which is bloody brilliant). I’ll take the compliment as a 32 yo. But how stupid! There was only food in my shop. When he asked I assumed my husband had added on a few beers but no just food. I’m not blaming the delivery boy as he’s just following rules but there is no common sense. I get it if you order cigarettes, alcohol etc. But not veggies and dog food ffs. If I went to the shop and bought the same stuff I would be asked to produce I’d!

RIDICULOUS

They probably have to ask for Id for every order to protect the driver from having to make an on the spot decision as to whether you appear over 25 or not. That decision could result in huge fines and other issues, and it's not fair for it to land on one person's head when using their own discretion to determine if you're old enough, or if there's restricted items, if you're likely to kick off if thry ask you o prove your age for a restricted product. If it's a blanket policy of "no id, no delivery", then no one is at risk of getting it wrong, and hopefully no one will try and order things they aren't old enough to purchase, if this becomes the norm, as would be pointless even attempting it. As annoying as it is for the customer, and like you said, a heads up when you ordered to say proof of id will be required could have prevented this whole thing.

But you need your photo identity confirmed for any other photo ID documents. You can’t just have people claiming an identity with no checks or verification and it being accepted as an official document.

Massively annoying and ridiculous.

What do you do when you go to vote?

Same at ASDA. Challenge 25, if you look under 25 you are asked for ID and if you can't provide any you don't get your shopping! Even if it's just cornflakes!

Along with restricted items, I was told it was due to the transfer of money online. It does say on the receipt that someone 18 or over has to be in to accept the shopping.

The oldest person i've asked for ID turned out to be 40 🤣 and a couple of customers over the years have got really peed off with me when I didn't ask them for ID...they looked a lot older than 25!

There's a Voter ID card. I have one. They are free.

It's because Tesco put the fear of God into their staff regarding Think 25.
To be fair there does seem to be a lot of outside agencies testing staff relentlessly with the intent on catching them out. There are huge fines to be paid if they do.

But the point is, they wouldn't be breaking the law, as the OP said she hadn't got any age restricted products in her shop.

That is what she is talking about, and she is quite right, it is ridiculous.
She specifically said she doesn't blame the driver, it is the shop that is being ridiculous.

Hang on, so my son and his wife would be unable to get a Tesco delivery because they are both under 25? Or can they prove they are over 18 in which case they can have it??

I have a voter id from the council. But it’s an a4 bit of paper with my name and photo on it don’t think my dob is on it. Plus it looks like a cheap photocopy but of paper.

This happened to me with a c&c at Tesco. When I questioned it, she said it was just a spot check and then it didn't happen again.

I agree OP.
Slightly off topic - just a personal wonder out loud... what does fake ID look like? I going to assume the answer to my own question ... real! Poor delivery drivers and poor customers!

Its a widely used policy to refuse anything age restricted to those who appear over 25 unless they can provide ID.

Yes I know. I am agreeing with her.

If you read my later post, I suggested she complain to Tesco on social media.

Why? Not everyone drives or goes abroad! I find it strange you can't comprehend a situation where an adult doesn't have photo ID.

Normally they just won't give you the restricted item if you can't provide ID, they have to fill out a book with refusal reason.... etc.

The rest of the order is delivered. Either they've changed policy or the driver made a mistake

They may be asked for ID to show they are 18+ before the driver can leave the delivery.

It's 'think 25' not 'be 25'.

I’d be screwed. I don’t have any photo id!

I just find it a very odd decision from an adult, there are many, many scenarios beyond driving or travel that require photo ID. Bank accounts, voting, changing jobs, nursery funding, selling a home, renting a home. I mean the list goes on.

I'm 31 and I have been asked for ID just to purchase a redbull 😂 so you never know

It's not odd though if you can't drive or afford a passport! Who is paying £88 just so they have photo ID?

Well as I said, it’s needed for a great many things. It is odd as an adult to opt out of society, not need to change job, access things services on behalf of your kids, accessing certain benefits, rent a home, buy a home, vote etc.
The vast majority of over 18s have at least one form of photo ID. In many age categories it’s as high as 98 & 99%.

I've never
Been asked for i.d for alchohol in shopping deliveries. He must have thought you looked particularly young 😄

A birth certificate isn't ID. Any fourteen year old could take their mum's birth certificate to the shop to buy alcohol otherwise. ID has to have a photo on and a birth date, so we can check a) it's you, and b) you're old enough.

I don't know about online deliveries, but I wonder if you have to be over 18 to take delivery in case there are any problems with it. I can see kids accepting a delivery only to have mum arrive home and say 'where's all the dog food? Where's the bread? And this isn't even our order, it's for number 27.'

But all those things can be done without photo ID. Not every adult can afford a passport and not every adult qualifies for a driving licence. It doesn't mean they are "opting out of society".