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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

I know this isn’t the first thread, but the NHS is close to collapse

221 replies

Adropintheocean1 · 30/01/2025 21:54

I don’t want to be to outting, but basically I have some symptoms. GP suspected a condition due to these symptoms, and referred me to the hospital.

My hospital (large city) said we don’t test for this condition, please refer to x London hospital. London hospital said we are the only hospital dealing with this diagnosis, we are overwhelmed, we can’t see her. Suspected illness is not life threatening or limiting however does cause horrible chronic symptoms that need to be managed. So that’s it… GP seemed genuinely embarrassed. Basically if I want a diagnosis I need to go privately (can’t afford it.) GP said for a relatively poor area, his making as many private referrals as NHS ones.

Is it not time we got angry about this?

OP posts:
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6
advarksnoutstronaut · 31/01/2025 09:00

Adropintheocean1 · 30/01/2025 22:32

@advarksnoutstronaut I would travel to any hospital in England if I was offered an appointment with a specialist. Maybe I will
soeak to my GP about that. Can they do that? Are hospital referrals not based on people within a certain radius generally? No idea.

Yes you can ask to be referred to any hospital - it’s about patient choice now (can’t remember the actual technical term).

uou can also find the wiring time for each hospital trust by department online

I highly rate the neuro team at Chelsea and Westminster who work with wider teams in imperial nhs

they have a specialist neuro auto immune consultant there who is absolutely amazing!

Zov · 31/01/2025 09:02

We've been through worse times. And the NHS has been through worse times. YABU to be scaremongering like this! Hmm

LeafofLorien · 31/01/2025 09:07

Adropintheocean1 · 30/01/2025 23:58

@BMW6 I think it will be less obvious, a bit like the nhs dentistry. If you want your teeth sorted now it’s just accepted you’ll pay privately because hardly anyone can find an nhs dentist. If you have a heart attack or cancer etc the nhs will treat you promptly but anything that can be seen as non urgent will have such ludicrous waiting times (years) or in my case refusal to be seen at all (here’s an advice pamphlet) - people will just end up saying, I won’t go to the nhs for this there’s
no point I will go privately.

I think you're right about this, the privatisation of the NHS has slowly happened by stealth. I say this as someone who has worked in it for 20 years and witnessed the deliberate underfunding and stripping of services first hand. I work in A+E and spend most of my day patching up non emergency problems that people have got to the end of their tether trying to deal with in the community. As other posters have pointed out bed waits are often over a day now, we end up juggling the sickest people, shuffling beds about as people in the waiting room deteriorate, we don't really have space but have to kick someone else out who is less poorly back to a hard plastic seat. I'd like to think we are good at the real life threatening stuff but everything else just gets a band aid shoved on it and go back to your GP because there isn't much else we can do. I'm sorry for anyone who has had to experience this, it makes the staff sad and frustrated to be delivering this sort of care.

LongDarkTeatime · 31/01/2025 09:11

Adropintheocean1 · 30/01/2025 23:35

@LongDarkTeatime Do you think I am lying? Or other posters on here are lying? I sincerely hope you don’t find out like I did when you require the NHS’s help and get told point blank no, sorry.

Why would you feel hearing evidence of other experiences as you lying. All of this exists at the same time. I work in the NHS and know just how badlyly it was crushed by Tory cuts. I’m sorry you have had this rubbish experience and how it has effected you.
However the private system will be even worse for most.
You had a bad experience this time. I agree it shoypuld not be like this. 20 yrs ago it was not like this. But do not believe private is this answer, it really really isn’t for oh so many reasons.

LeafofLorien · 31/01/2025 09:12

@advarksnoutstronaut It is just called 'Right to Choose' I think and essentially means you can choose any GP surgery / Hospital / even particularl consultant to be referred to for non emergency care. It might help you to look at other hospitals and their estimated waiting times for routine appointments for your particular issue and go elsewhere.

www.nhs.uk/using-the-nhs/about-the-nhs/your-choices-in-the-nhs/

MinnieMowse · 31/01/2025 09:33

Aging population.

Complex and multiple conditions.

More expensive and longer treatments or hospital stays

Lack of fitness and health in the population, contributing to generally lower physicals and mental health

Inefficiency management of nhs and investment badly managed eg in IT.

Ageing stock of hospitals

Vastly increased sense of entitlement to a long and healthy life - this is a good thing in many ways! - but means people don’t just put up, shut up, and suffer like they might have in past decades. For example menopause, mental health, cancer symptoms.

there are thousands of problems and the only solution is money

We all saw it coming and the nhs cannot pay for it all.

Beelzebud · 31/01/2025 09:37

SErunner · 30/01/2025 22:23

It would be highly unlikely there is only one place in the UK who can see you in relation to it. Who did you see at your local hospital? If it wasn't a Neurologist I would insist on re-referral to them as a starting point. Sounds like your GP is guessing re possible diagnosis anyway, a Neurologist would be much better informed re differentials. I'd be very surprised if they wouldn't see you. If it was a Neurologist you saw I'd ask for another review by them to advise you on management now you've had the feedback from the London hosp. As others have said, it would be far easier to advise if you shared the condition and the degree of unreasonableness does depend on what it is really, but of course up to you whether or not to.

Think she can get access to a neurologist?

my dh had a seizure last year. The proper NHS pathway is to be seen by a neurologist within 2 weeks; there is a special referral process, to be Triggered by GP who should offer some basic advice such as ‘Don’t drive, don’t exercise alone, don’t have a bath on your own’.

we got a GP telephone appointment 4 weeks after the event (none of the above advice was given) and were refused a referral after the GP tried to make one. Some tests were offered at the GP surgery, but when he got there they hadn’t been specified on the system - just the appointment - so nurse couldn’t do them.

this seems to be to be incompetence from the GP; incompetence from the GP’s administrative office; and also from the ‘referral team’ , whatever and wherever they might be.

we have gone private

advarksnoutstronaut · 31/01/2025 09:43

Beelzebud · 31/01/2025 09:37

Think she can get access to a neurologist?

my dh had a seizure last year. The proper NHS pathway is to be seen by a neurologist within 2 weeks; there is a special referral process, to be Triggered by GP who should offer some basic advice such as ‘Don’t drive, don’t exercise alone, don’t have a bath on your own’.

we got a GP telephone appointment 4 weeks after the event (none of the above advice was given) and were refused a referral after the GP tried to make one. Some tests were offered at the GP surgery, but when he got there they hadn’t been specified on the system - just the appointment - so nurse couldn’t do them.

this seems to be to be incompetence from the GP; incompetence from the GP’s administrative office; and also from the ‘referral team’ , whatever and wherever they might be.

we have gone private

A single seizure actually doesn’t lead to a 2WW referral unless he had something on his imaging.

the vast majority of the population will have one seizure in their lifetime.

just to reassure you :)

Beelzebud · 31/01/2025 09:54

Thanks advark, but in the meantime we are in a complete limbo. Dare he exercise? He has voluntarily stopped driving but does he have to stop for life in the absence of a doctor willing to take this forward? What if driving was his profession? We won’t be able to get travel insurance, will we?

he has to get some imaging before he can get the referral but in the absence of the referral he can’t get the imaging

Beelzebud · 31/01/2025 09:57

(I should add, this happened abroad, and we have imaging from there, and it does show something - but no-one here will look at it )

Pussycat22 · 31/01/2025 10:06

Adropintheocean1 · 30/01/2025 22:16

@Motharunner Well I said in my OP it’s not life threatening. It does affect my life, mildly some days and drastically on others. A wait is reasonable, this is not a wait this is a - we will see you never. Basically this won’t kill you so we’re not liable. It’s not a condition I’ve inflicted upon myself through lifestyle either.

Fair enough, but the lifestyle induced ailments are a huge reason NHS is overwhelmed. People need to start talking responsibility for their choices and not expect the NHS to sort it out!

grace2025 · 31/01/2025 10:08

We have a guest seizure referral pathway done on admission/ discharge to the neurologist

taxguru · 31/01/2025 10:08

LongDarkTeatime · 30/01/2025 23:28

And I make 3.
However we all know those who report events are disproportionately (and understandably) those who have had bad experiences. This goes for feedback in any field, healthcare, industry, retail etc

But that kind of thinking leads to denial that there are real problems and people not taking the problems seriously. It's just one step up from victim blaming. It's clear the NHS has major problems, and it's not just a recent thing. My experiences is that it was just as crap back in the noughties when my FIL and mother were effectively killed by NHS blunders, than it is today, after seeing my MIL killed by NHS blunders over Christmas/New Year just gone. The longer we hail the NHS as something wonderful (which it isn't), the more likely it will collapse completely and we'll end up sleep walking into the US system. Far better to accept it's no longer viable and start transitioning to a European style of healthcare before it's too late.

taxguru · 31/01/2025 10:10

Pussycat22 · 31/01/2025 10:06

Fair enough, but the lifestyle induced ailments are a huge reason NHS is overwhelmed. People need to start talking responsibility for their choices and not expect the NHS to sort it out!

And the NHS needs to grow a pair and start saying "no", i.e. to people presenting at A&E with a cut finger, or with a headache, etc. Also needs to start telling patients if their lifestyle is contributing to their health problems, and yes, refusing treatment for patients who won't change their poor lifestyle choices.

Beelzebud · 31/01/2025 10:11

And in his NHS health record it says ‘Seizure. Significance: significant’

LeafofLorien · 31/01/2025 10:13

@beelzebud If we see a patient with a first ever seizure in ED they normally get referred to 'first fit' clinic to see an outpatient neurologist which used to be 2 weeks but now is unfortunately months and months. The advice we normally give is to avoid driving and baths / swimming and general known triggers such as alcohol / stress. We wouldn't normally advise avoiding exercise, that is fine, I probably wouldn't do riskier things like climbing/horse riding for the obvious reasons that if you were to have another seizure you'd be in a more dangerous situation but otherwise you can go about your life as normal. We don't normally do CT/MRI in a healthy fully recovered patient so you've done well to get some imaging already. I'd hope if there was anything worrying or urgent on the scan they would have told you when it was done. Every single radiology report has tiny incidental findings and comments that often don't need further investigation. I'm saying this in the hope it is reassuring and hope the wait is not too much longer for you.

madamweb · 31/01/2025 10:16

I am having excellent specialist treatment for my condition on the NHS and it sounds a lot like your condition @Adropintheocean1

I would seek to connect with other people with your condition,.they may be able to advise you

Jk987 · 31/01/2025 10:17

Zov · 31/01/2025 09:02

We've been through worse times. And the NHS has been through worse times. YABU to be scaremongering like this! Hmm

Agree 👍!

Beelzebud · 31/01/2025 10:40

Thanks for your kind words, Leaf.

As a matter of interest , do you think it is poor that (a) none of this advice about driving, etc was offered by the GP and (b) that we were refused an NHS referral? (It isn’t just a matter of being on a longer waiting list than two weeks - we aren’t on one at all. Yet the advice we got from ‘forrin’ was that an operation is necessary. This was all available to the NHS two days after the event and we copied and hand-delivered it to the GP the day after we returned)

it seems unconscionable to me.

Carriemac · 31/01/2025 10:40

It's underfunding . Our hands are tied in the NHS as we have no resources to treat people the way we want to and there is a shortage of doctors training posts which the government are unwilling to tackle

ImagineRainbows · 31/01/2025 10:55

It’s not just underfunding, although that is an issue, but it’s huge amounts of money being wasted. And private companies making a lot of money from the NHS.

For example, we have to order supplies from particular companies that have an NHS contract. Want a stapler? That’s £25 for the same thing you could buy for less than £5 in any stationary shop. Need a new examination bed? £2000 for the most basic one. It’s sickening when you see first hand what these companies charge but we are forced to use these companies as they have the contracts.

LongDarkTeatime · 31/01/2025 11:05

taxguru · 31/01/2025 10:08

But that kind of thinking leads to denial that there are real problems and people not taking the problems seriously. It's just one step up from victim blaming. It's clear the NHS has major problems, and it's not just a recent thing. My experiences is that it was just as crap back in the noughties when my FIL and mother were effectively killed by NHS blunders, than it is today, after seeing my MIL killed by NHS blunders over Christmas/New Year just gone. The longer we hail the NHS as something wonderful (which it isn't), the more likely it will collapse completely and we'll end up sleep walking into the US system. Far better to accept it's no longer viable and start transitioning to a European style of healthcare before it's too late.

You believe evidence-based thinking leads to denial and that your case-study emotion-based rationale is superior? That’s curious.
My clinical experience is that I see the best and worst, and lots in between, of NHS healthcare everyday. I advocate for those having challenges and celebrate when it goes well.
Having a binary approach like yours does not help. European models - which one do you prefer. The French system definitely has its pros and cons but would’t touch the German system. Which of the very different models are you advocating? Which of these models would be safe from a current or future government de-funding them to argue for privatisation and selling us to US companies for huge profit? None of them is the answer. The central problem is not the model but what those with unhelpful intentions have done to it.

LongDarkTeatime · 31/01/2025 11:06

ImagineRainbows · 31/01/2025 10:55

It’s not just underfunding, although that is an issue, but it’s huge amounts of money being wasted. And private companies making a lot of money from the NHS.

For example, we have to order supplies from particular companies that have an NHS contract. Want a stapler? That’s £25 for the same thing you could buy for less than £5 in any stationary shop. Need a new examination bed? £2000 for the most basic one. It’s sickening when you see first hand what these companies charge but we are forced to use these companies as they have the contracts.

Well that’s not what happens in my Trust. I’d suggest that’s an issue with your specific senior leadership team NOT the NHS as a whole.

ImagineRainbows · 31/01/2025 11:11

LongDarkTeatime · 31/01/2025 11:06

Well that’s not what happens in my Trust. I’d suggest that’s an issue with your specific senior leadership team NOT the NHS as a whole.

I find that hard to believe. I’ve worked in several trusts and all have had the same issue of being tied into a particular supplier and not able to shop around. Maybe not all suppliers are charging silly amounts but if they suddenly decided to you will still be locked into a contact with them.