Housing association saying I’m unreasonable I don’t think I am !!!

[HAunreasonable]

The HA need to do planned repair/upgrade work. The appt slots are 830-1230 or 130-530.
I asked them to book mine around school runs but twice they’ve turned up when I’m out ? Now saying that if they are ‘refused entry’ a third time it will lead to further action???

Surely they have to be fair about this and come at a time that works for everyone

Er no. People who privately rent don't have to pay for repairs! The landlord pays.

Free? So the OP doesn't pay rent for her house? I live in a HA house and pay rent. Can you tell me where this magical HA that gives out houses for free is please? I quite like to save £600 per month!

I i had a contractor a. lie and say they couldnt make phone contact with me about planned works My phone log says otherwise I phoned them twice in early November and told them m my dad had died. They agreed works could wait till the New Year and then the HA wrote me a letter this week saying the contractors hadnt had any phone contact with me. I phoned the contractors and they asked why i hadnt phoned themsince early November. I had to remind them that my dad had died and his body was with the coroner because of the way he died. Also been trying to sort adult social care for elderly mother. Apparently though keeping in touch withh these contractors should have joined the very long list of people tocontact that Dad had died plus DMs social care anddealing with the accident that she had on Boxing Day.

Grief is the latest "luxury" not allowed for SH tenants

People actually believe this shit don't they?

Media has done a good job of vilifying SH tenants.

Tenants pay rent, the cost of repairs are built into that rent. Repairs are the landlords responsibility, they are providing a service and they charge accordingly for that service.

That is private and SH tenants.

@HaudYerWheeshtYaWeeBellend Did you actually say that these checks should take priority over a funeral So if my HA had wanted to do a check or visit on 28th Nov. i should just not have gone to my dads funeral and stayed in for it.

"housing association insists tenant should miss family funeral for safety check"
You honestly wouldnt mind that as a newspaper headline!

And additionally, as a mortgage payer, I get to talk to the contractors I hire, I explain about school runs and get to choose the contractor I use as someone who will work around my schedule!

Could be worse. You could be trying to navigate a full day of work around it!
YABU.

This. ^ I can't believe the shite some people come out with. Social Housing is not 'free,' and the repairs are not 'free.' The repairs are funded via the rent payments, and many tenants pay rent.

As @JenniferBooth said earlier, some posters seem so jealous of people in social housing, and sooooo bitter that people are in it. But they also seemingly would never live in it, as it's beneath them. 🙄

More fool them. I'm in a beautiful new build HA property on a tiny estate in a sought after rural area, huge garden, double drive, lifetime tenancy that passes to my children and their children and so on. I wouldn't be able to afford such a lovely house with a mortgage. If anyone thinks I'm "beneath" them, I wouldn't want to be friends with someone like that anyway, so they can think on.

And yet according to what ive just found on Twitter many HAs shut their offices on the day of the Queens funeral.

The phrase "two tier" springs to mind!

How is she being obstructive?

That's rubbish. If I had a contractor coming in and had to do a school run or work, I would just arrange for them to come outside of these times. There also wouldn't be a requirement that I had to be there all the time, so I could leave a key, or get them to come pre school run, then pop out etc etc. there is way more flexibility when you are booking it yourself.

You still don't get total flexibility as a homeowner, though, especially with things like internet repairs or appointments with big utility companies.

I've lost count of the number of times I've missed work because BT have given a time slot of "8-1" or "1-6" with no other flexibility.

I live in social housing and i have the same kind of shit with utilities like BT too PLUS!!!!!!! the other stuff we have been talking about here

You have seen the mentality in the sector from the poster who thinks a check should come before a chemo appointment or a funeral.

Best one ever!
https://www.mumsnet.com/talk/am_i_being_unreasonable/4922126-to-think-a-three-day-call-is-not-an-appointment

My HA do a 10-2pm time slot to avoid school runs - do yours not do this?

It does sound like you aren't being flexible either in fairness. These things require flexibility on both parts.

Book it for the school holidays it's only 3 weeks away, unless it's an urgent repair of course.

It is a total pain but it is what everyone has to sort out, even when it seems impossible.

It's must be very frustrating for you, being caught between the landlord and the school each wanting you to fit inflexible rules. Would you be able to ring the contractor direct and leave your mobile number so they can tell you they're en route and wait for ten minutes if necessary? Or can they come at half term?

OP I am house by association and when I ask for a slot around the school run they are brilliant. Speak to the office and tell them

Can you not choose a morning slot and book breakfast club?

This is kind of the same for anyone who needs work at their house

Book breakfast/after school club
Ask a classmates parent to pick up as a favour
Ask a neighbour to let them in

Chardonnaybadbeastlycat
Its bad customer service if they don’t do the repairs.
When you think of the conditions some people are having to live in when the HA don’t do repairs.
If these repairs are required under Fire regulations then the HA will take action on grounds of your Anti social behaviour because it invalidates building insurance

FFS. OP had already said why no-one of those options are available to her.

OP I am house by association and when I ask for a slot around the school run they are brilliant. Speak to the office and tell them

She has. They've refused. Not all housing associations work like yours @Xmasxrackers

And I could go on, because SO many posters haven't bothered reading OP's posts.

If they are threatening you with further action this will be a tenancy warning(im a housing officer). This is not bad if its the forst one but it will always stay against your account. I used to be a sh tenant and always phoned and asked for them to call before 8.20 or after 8 50 because of school runs. Dont speak to the housing call centre, speak to the contractors office. They hate missed calls it messes up their bookings if you explain that there is absolutely no one who can do the school run or wait in they normally agree.