Should she replace it? Part 3

[Langarg]

I can’t believe we have a part 3 🤣 this has provided some lighthearted entertainment at a time where I’m feeling really let down by someone I considered a good friend. So thank you! I have posted an update on thread 2, will post it here also.

I have sent the following text message ‘Having reflected on what you have said, how the airwrap was lost/broken or otherwise is irrelevant. I considered asking you for pictures of the broken airwrap or asking to speak to your sister to ask her what happened but it will get us nowhere. All that matters is I am down a Dyson airwrap and I want a new replacement. You’ll need to either transfer me the £399 tonight to pay for this or purchase it yourself from boots and send me the email receipt this evening. You can then sort out with your sister whether she is going to contribute to the cost of it. We can then put this behind us’

I have no interest in maintaining the friendship after this for obvious reasons. I am worried that she’s seen the thread (how can she not have 🤣) and knows this fine well so will have no intention of replacing it sadly.

I don’t think I’ll ever get the truth (was there even a wedding at this rate?! 🤣) all that matters to me now is getting a replacement airwrap!!!!

Sorry for the lack of replies, it’s been a non stop day at work! I’m sure you won’t be surprised to hear that I haven’t heard from my friend.

I asked a mutual friend for her sisters number (did not tell mutual friend about the airwrap saga) and tried calling her on my way home from work. She didn’t answer, I wonder if it’s because it was a number she didn’t recognise. I left a voicemail and followed it up with a text message asking her to call me. Whether or not this was the right thing to do who knows!

I must sit down tonight and properly look in to the small claims process, it seems this may be my only shot at getting something back now

Have you got contact for her new husband?

I think you need to stop contacting her or anybody to do with her and do it through the official channels now. It may be once she gets the pre action letter she will know you mean business and will do the decent thing.

I can’t see anything wrong with contacting her sister, especially as you’re getting no where with your friend and apparently it was the sister who broke it. Sadly, I think you’re right about the small claims court. It’s such a shame it’s come to this, especially after you were kind enough to lend out an expensive item.

I cannot believe the cheek of your friend, do you think it’s believable about the sister or another story? I think you will have to issue proceedings, don’t back down!

It does sound like they've all blanked you OP, then perhaps police and small claims is the only way forward I'm just flabbergasted that she hasn't returned the airwrap even if it's broken what use would a broken airwrap be to her and her sister but as we all suspect it's not broken and perhaps she has sold it to pay off someone else or kept it for herself.

I might be inclined now to call the police myself and report it as theft you've tried everything to get it back been more than patient about it all, shameful behaviour from her.

I bet the sister knows nothing of this.

I really hope she calls you back, rather than ringing her sister.

If she has actually borrowed and broken the dryer, she should call and apologise anyway.

This is just the kind of case that Judge Judy excels at! She would be without mercy dealing with the CF “friend”.

@Langarg please keep us updated with what happens.

hopefully at very least you get your money back.

Oh, I do hope this person finally tells you the truth. Surely it can't be that hard?

I would definitely file a claim now and put a line under this whole mess.

I would turn up at her house. She can't ignore you then.

You need to leave it now, she’s either going to give you the money or she’s not. You won’t get anywhere from the sister either, or she would have already offered the money to you.

I did think the most likely answer was she’d lent it to someone else at the wedding.

I’m sorry this has happened to you and that your so called friend has taken advantage of your generosity and patience in this way. It seems she is not capable of doing the right thing.

I've used the small claims process at work for a client that took over 2 months to pay an outstanding invoice. Filed the claim in the morning which was very easy to do online, then had a snotty email from them a few hours later and payment straight into the bank. They claimed to have "lost" their debit card and the bank hadn't replaced it, yet oddly enough they were able to put a BACS payment through .

Do you have proof of loaning it and proof of purchase?

@Langarg www.moneysavingexpert.com/reclaim/small-claims-court/

or, get the sister who allegedly broke it to pay upfront, then pay her back her half

Bored panda has even picked this up on Facebook. Still can't believe it's 3 threads now

That's what I said, op needs to speak to husband, he won't know a thing about the whole charade

Does anyone have a link to the alleged Boots offer at £400? I ordered an Air Wrap last night for my wife, direct from Dyson, for £480. Google couldn't find it for less anywhere.

OP: My thoughts are that you should now leave it.

I’m not a lawyer, but I believe the 'contract' will be with the person you lent it to. Chasing the sister would only complicate things, and possibly indicate that you no longer require recompense from the original lendee and have accepted transfer of the contractual obligation to a third party. Very dangerous.

And under no circumstances meet anyone, or go to anyone's house. You may be accused of intimidation.

It's very simple: Person A (you) lent an item to Person B (the alleged CF), and you can prove you did so. It was clear that you expected it back; it was not a gift, wedding or otherwise.

Person B, despite multiple reasonable requests, has not returned the item.

If it were me, I would buy myself a new one now, then commence a small claim for the financial loss.

Waiting for a small claims order for her to go out and buy you one would be absurd. It will take months, and then you have to chase for her to actually buy the right thing.

Keep it simple, and remove any possibility of your receiving second hand junk. A straight financial claim, evidenced by a dated receipt, plus costs. It’s really easy. If she defaults on a financial award, send in bailiffs.

Good luck!

Mark

See the thing is, as soon as she receives the paperwork from small claims she will then realise you are serious about this and it will scare her enough into paying up to stop it going any further. Hold your nerve. She has been a really shitty friend to you. Don't let her get away with this.

Sorry you still haven’t got it back! I’m rooting for you!

It might be worth ringing 111 and just asking if the Police a look into it. I think the most they would do is pay her a visit for ‘a chat’ given that it’s a fairly high value item. That could be enough to get her attention in a way that gets her to resolve things with you. You have nothing to lose by asking the question.

Er no... these are the 2 people her friend has implicated in the loss of/damage to the hairdryer

To go to the small claims court will take months/years to get any result, plus a £50 issue fee and £59 hearing fee. Plus time off work to attend a trial if it gets to a hearing (witness expenses are max £95). If it can be resolved any other way - such as by asking those who the friend has implicated wtf is going on - then that would be preferable

OP has a number of years to bring any claim so there is no need to dive down that route after 1 week.

@Langarg I’d ignore all the silly suggestions except for Mark @IridiumSky

Draw a line under it. Do not reach out to anyone else. Don’t call the police, her husband or sister. It’s done. Whatever the reason, you will not be getting back your AirWrap.

Just start a claim for financial loss using your receipts from last year’s purchase (her loss that she could have replaced it for less than you paid) and look into buying another. Next.co.uk have one for £450 at the moment. You can pay in instalments and then pay the balance+interest off in full when your claim is awarded.

And once the matter is settled legally, feel free to share the tale with your friends. 🤣

bet you if you contacted the husband, he'd say it was either a wedding present from you, or a Christmas present from his sister, with no idea how much they actually cost