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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

New job wanting proof she can speak her first language

351 replies

Scoras · 12/11/2024 06:56

DD is 22, she graduated uni this summer and has been offered a job with conditions. Until DD was 15 we lived in France, her dad is French-English and I’m Italian. DD went to an international school and was taught in French, English and had “additional language classes” in Italian. She is fully fluent in all 3. Did her French and Italian GCSEs here without studying them in school, same again for A-level.
DD then studied business management and Spanish. She’d never done Spanish before but the course allowed them to pick a language from beginning or continue with a Language already spoken. As she was fluent in all 3 languages she spoke she picked a new one.

Her new job is at an international company in a client facing role, one of the big requirements is being bilingual. The job advert was for French or Spanish speakers, she obviously mentioned she has both.

Now DD still speaks with a French accent, it’s not as strong as it once was but it’s definitely not missable, her phone is set to French, she thinks in French etc. She speaks to her dad and grandparents in French and to me and my family in Italian. By all means it’s her first language - but the workplace is requiring evidence of her fluency, such as an exam or something? They’ve also said it would be beneficial to prove her fluency in Italian but English and Spanish are fine because she studied at uni in those languages.

AIBU to think this is crazy? Obviously she’s probably going to have to let this job go as she doesn’t have any certificate to prove she can speak her first language past A-level, who does??

OP posts:
IcedPurple · 12/11/2024 10:52

JadziaD · 12/11/2024 10:36

No. This would not work. Not if it's in a highly regulated industry with specific standards. Financial services organisations have to prove all sorts of things in highly standardized ways. This produces data that can be validated and checked. OP's DD can speak French which means of course, there is no risk that she will not be able to communicate effectively with a client. HOWEVER, if the organisation is a bank, it needs to be able to objectively prove this. If, for example, there is a dispute between the organisation and the client in relation to a service for which DD was providing advice, even though to all intents and purposes language is clearly NOT the problem, the organisation would nonetheless need to be able to prove that with appropriate documentation.

I am quite surprised at all the people on this thread who can't get their head around this. It's tedious but normal. Just like lots of slightly irritating legal requirements we all have to fulfil all the time.

I don't think any teacher would put their name to such a letter anyway. It sounds a bit childish. And as I said above, 'fluent' is a vague word with no objective meaning.

Though my work, I am familiar with English language exams run for the Home Office. Even South Africans whose first language is English, or Indians who have completed all their education through English, have to do a B1 proficiency exam for citizenship or Indefinite Leave to Remain. This is true even if they've lived in Britain for many years and work in a job where a high level of English is clearly required. It's not at all unreasonable for an organisation to demand official evidence of the language abilities of potential employees.

LameBorzoi · 12/11/2024 10:55

ImNunTheWiser · 12/11/2024 07:09

I’m assuming the job is in the UK and that the bi-lingual aspect is English plus other language? Do they have English employees? If so, ask them what evidence they require of their native speaking English employees that they are fluent in English….
And surely, if they’re international and bi-lingual just the fact she can converse with them in French is evidence enough.

I've had to look at getting my English formally assessed in that type of situation. And if the job requires a high degree of fluency, you can't just have a conversation. Your language skills need to be tested in a standardised way.

mimbleandlittlemy · 12/11/2024 10:58

For those saying A level is fluent it really, really isn't. On the CEFR ratings which are taken as the standard in Europe this is where our exams stand in fluency terms:

A1 - Beginner
A2 - Elementary (GCSE 7-9)
B1- Lower Intermediate (AS Level A*-C)
B2 - Upper Intermediate (A level A*-C)
C1 - Advanced
C2 - Near native fluency

Edited for typo

mm81736 · 12/11/2024 11:01

BlastedPimples · 12/11/2024 07:00

And A levels are definitely of proof of fluency!

They definitely are not!

cestlavielife · 12/11/2024 11:03

If they want proof /test then that is what she needs to do. Is not a big deal? Confirm which test they want herto take and will they pay for it?
Bilingual at home might mean being able to converse day to day but they want to check she is up to business conversations. Just go along with it. Should be easy for her to pass! English native speakers need to pass English exams .

JadziaD · 12/11/2024 11:07

IcedPurple · 12/11/2024 10:52

I don't think any teacher would put their name to such a letter anyway. It sounds a bit childish. And as I said above, 'fluent' is a vague word with no objective meaning.

Though my work, I am familiar with English language exams run for the Home Office. Even South Africans whose first language is English, or Indians who have completed all their education through English, have to do a B1 proficiency exam for citizenship or Indefinite Leave to Remain. This is true even if they've lived in Britain for many years and work in a job where a high level of English is clearly required. It's not at all unreasonable for an organisation to demand official evidence of the language abilities of potential employees.

Edited

Yes, I know quite a few South Africans who have had to do this as part of the visa process. One was outraged because he only got 95%! I pointed out he's an accountant, not an English Professor Grin

Sooverwork · 12/11/2024 11:08

I lived in a non English speaking country and my company sponsored lessons in that language for two years ( sometimes more ). The language school sent me a test to complete to determine what level class I would begin with.

MissScarletInTheBallroom · 12/11/2024 11:12

Scoras · 12/11/2024 07:09

They want something like the C1 or C2 CILS/CELI/DALF
As far as I know you can’t just do those quickly?

She needs to contact providers of those qualifications and find out how quickly she can get herself assessed, then go back to her employer and tell them what the timescales are, reiterating that she's very keen on the job but it just never occurred to her that she would need to have a qualification in her first language.

Has she shown them that she has French citizenship?

If you contact the last school she went to before you left France they could probably also issue a certificat de scolarité.

MissScarletInTheBallroom · 12/11/2024 11:16

Scoras · 12/11/2024 08:16

Do you frequently get asked to prove your ability to speak your first language?

This. Nobody has ever asked me to prove that I speak English, despite the fact that it is an essential requirement of my job, because the fact that I AM English is considered sufficient.

MiscellaneousSupportHuman · 12/11/2024 11:18

HarrietBond · 12/11/2024 09:12

I know. In my company you’d get nowhere at all without the bits of paper. Them’s the rules.

Also they really do need to know that someone’s written language is up to scratch if that is a criteria. That’s not going to be apparent through a chat.

The chat would establish that the person is indeed fully fluent in the spoken language, and is engaged in finding a solution (perhaps offering all sorts of other proofs of schooling in the language etc). That will create a presumption of suitability and, one hopes, a response that a formal tick-box test must be completed by a specified date. Or perhaps the offer on an in-house assessment with another native speaker

MiscellaneousSupportHuman · 12/11/2024 11:19

mimbleandlittlemy · 12/11/2024 10:58

For those saying A level is fluent it really, really isn't. On the CEFR ratings which are taken as the standard in Europe this is where our exams stand in fluency terms:

A1 - Beginner
A2 - Elementary (GCSE 7-9)
B1- Lower Intermediate (AS Level A*-C)
B2 - Upper Intermediate (A level A*-C)
C1 - Advanced
C2 - Near native fluency

Edited for typo

Edited

So she should romp to a C2+++ grade, as she is native fluent!!

Westofeasttoday · 12/11/2024 11:20

Ellerby83 · 12/11/2024 06:59

I would have thought the A levels would be proof of fluency

Yeah no. There are a lot of people who have taken language a levels and don’t have the fluency needed for business. I’ve seen it a number of times. Also, a levels are taught to pass exams and accents are also important. And international companies wouldn’t know about UK schooling levels etc. I think another measurement would be better.

LameBorzoi · 12/11/2024 11:21

MissScarletInTheBallroom · 12/11/2024 11:16

This. Nobody has ever asked me to prove that I speak English, despite the fact that it is an essential requirement of my job, because the fact that I AM English is considered sufficient.

But growing up in NewZealand, Canada, US, Australia, or South Africa is not considered sufficient.

MissScarletInTheBallroom · 12/11/2024 11:22

LameBorzoi · 12/11/2024 11:21

But growing up in NewZealand, Canada, US, Australia, or South Africa is not considered sufficient.

Isn't it?

My colleague is Australian and she was not asked to prove she speaks English either.

JadziaD · 12/11/2024 11:24

MissScarletInTheBallroom · 12/11/2024 11:16

This. Nobody has ever asked me to prove that I speak English, despite the fact that it is an essential requirement of my job, because the fact that I AM English is considered sufficient.

In England, with an education in English, that would be proof, yes. Similarly, my education was in English and I have an English passport, and that is proof in my case. However, if I wanted to work for a French bank in France, I would need to prove that I can speak English as a requirement. Again, in my case, most likely, the fact that I have a university degree which was completed in English would count as the proof. OP's DD, ironically, in a very regulated industry, as she has no formal French education, may well have to prove she speaks French even to work for a French organisation, in France. But I imagine that would depend on the firm's policies - a French passport and an interview in French may be considered sufficient in France.

I have also met the odd person who does not have a university degree but works in banking who has had to subsequently prove slightly odd things. I can't remember the details but I had a PA once who had this - I don't think it was to do with language but something similar and it required her to take a test so that she could check our compliance box, even though she was English, working in London etc.

HarrietBond · 12/11/2024 11:24

MiscellaneousSupportHuman · 12/11/2024 11:18

The chat would establish that the person is indeed fully fluent in the spoken language, and is engaged in finding a solution (perhaps offering all sorts of other proofs of schooling in the language etc). That will create a presumption of suitability and, one hopes, a response that a formal tick-box test must be completed by a specified date. Or perhaps the offer on an in-house assessment with another native speaker

It’s very common for someone’s spoken language to be far better than their writing. IF the role requires a high level of written French it does need the appropriate testing.

As others have said, in some roles, it’s a formal assurance or nothing. Negotiating the qualification as a probationary requirement is probably possible but doing that in French won’t add anything to the formalities.

Westofeasttoday · 12/11/2024 11:25

user1484745101 · 12/11/2024 09:29

I think it's reasonable considering she had done her A levels, gcse here. She says she grew up in France but company does not know that for sure. She needs to provide a school certificate where she studied in France or she does a fluency test.

Right. My niece and nephew went to international school and mom is English speaking natively. Dad isn’t and they live there now. Guess what, the kids aren’t able to have complex business like conversations in English but can have English conversations easily and would be considered ‘fluent’ by first glance because teenagers don’t no matter how ‘fluent’ they are aren’t having those complex conversations. Not sure if this is ignorance or arrogance.

Katiesaidthat · 12/11/2024 11:25

user1484745101 · 12/11/2024 09:32

But for English candidates, they went through entire interview process in English so they don't need to prove anything. Op's dd can request for an interview in French if that is possible.

Well, I am bilingual Spanish/English, went through the whole interviewing process in English, including two forty minute interviews. My uni degree is English Language and Literature and they still asked me whether I could sit an English level test. Wtf? Can´t you tell? And no, it wasn´t for a job that required business English, just cabin crew for BA.

JadziaD · 12/11/2024 11:27

@MissScarletInTheBallroom it depends a) on the sector (banking for example is highly regulated so will have stricter processes and b) it can depend son the policy. eg South Africans and Australians with universiry degrees at an English speaking university, probably fine. But those with a degree in a different language - not so much. My first post on this thread was about that - a South African man who grew up speaking English but got his degree at an Afrikaans university. He therefore had to take an English test to prove he could work at a bank in the UK.

And as a PP said, lots of South Africans have to take English tests to get visas or when they apply for British citizenship.

MissScarletInTheBallroom · 12/11/2024 11:28

JadziaD · 12/11/2024 11:24

In England, with an education in English, that would be proof, yes. Similarly, my education was in English and I have an English passport, and that is proof in my case. However, if I wanted to work for a French bank in France, I would need to prove that I can speak English as a requirement. Again, in my case, most likely, the fact that I have a university degree which was completed in English would count as the proof. OP's DD, ironically, in a very regulated industry, as she has no formal French education, may well have to prove she speaks French even to work for a French organisation, in France. But I imagine that would depend on the firm's policies - a French passport and an interview in French may be considered sufficient in France.

I have also met the odd person who does not have a university degree but works in banking who has had to subsequently prove slightly odd things. I can't remember the details but I had a PA once who had this - I don't think it was to do with language but something similar and it required her to take a test so that she could check our compliance box, even though she was English, working in London etc.

I do actually work in France though. So I'm kind of like the OP's daughter in reverse.

I wasn't asked for any proof of my language abilities at all. I did the interview in French to demonstrate my ability to speak French, and they took the fact that I am from and grew up in England as evidence that I can speak English.

It's very odd to ask someone who is French and speaks English with a French accent to prove that they speak French.

Westofeasttoday · 12/11/2024 11:29

Tootjaskoot · 12/11/2024 07:28

The company is showing a poor understanding of multilingualism which is a real shame. If French is one of her first languages then she shouldn’t be having to ‘prove’ her competence any more than she should in English. I would suggest she finds a diplomatic way to push back gently and explain this to them, try to get them on board with the fact that she’s bilingual. She should try to give the impression she is being cooperative, while pointing out that if it is not routine for the company to require proof of first language competency, then they should not require proof of competency in French. I guess what they’re looking for is some evidence that she has a level of French that is fully nuanced and would be able to cope beyond social / conversational situations - in which case, could she offer to do a work sample or ‘mock’ telephone call for them? They must have French speakers at the company. Hope she gets it sorted, what a shame that multilingualism is so poorly understood and can lead to issues like this.

This just isn’t true and I would suggest that unless you work in a country that speaks more than one language and is multinational you won’t have experienced this. Also, many times it’s the written language as well which is so important as it is in writing. have seen many times people who claim to be fluent (have a parent or grew up partly in another country) and don’t have the language skills for complex business conversations let alone the proper grammar and ability to stand by legal written documents.

Fluufer · 12/11/2024 11:30

MissScarletInTheBallroom · 12/11/2024 11:28

I do actually work in France though. So I'm kind of like the OP's daughter in reverse.

I wasn't asked for any proof of my language abilities at all. I did the interview in French to demonstrate my ability to speak French, and they took the fact that I am from and grew up in England as evidence that I can speak English.

It's very odd to ask someone who is French and speaks English with a French accent to prove that they speak French.

Is the proof your citizenship, or your English exam certificates/degree?

JadziaD · 12/11/2024 11:31

@MissScarletInTheBallroom what industry do you work in? I imagine that most industries it would be fine i fyou can interview effectively. Some, like financial services, are more regulated and therefore there are more formal, objective processes that have to be followed. This is particularly true in the UK where the FCA has very stringent requirements. Even more so if the organisation is multi-national and covered by multiple regulatory regimes.

MiscellaneousSupportHuman · 12/11/2024 11:31

HarrietBond · 12/11/2024 11:24

It’s very common for someone’s spoken language to be far better than their writing. IF the role requires a high level of written French it does need the appropriate testing.

As others have said, in some roles, it’s a formal assurance or nothing. Negotiating the qualification as a probationary requirement is probably possible but doing that in French won’t add anything to the formalities.

I get that. And it's is true of someone who has learned the language. But she is a native speaker from infancy, educated for some years in the country. She is fully bilingual.

As I said, she may need to get a certificate of some sort. But as test dates may be an issue, then ensuring that the employer realises that in her specific case, this is a box-ticking formality might help her either by allowing her to start before a test (with deadline by which it must be completed) or by coming up with a different form of evidence that they would find acceptable.

MissScarletInTheBallroom · 12/11/2024 11:33

JadziaD · 12/11/2024 11:31

@MissScarletInTheBallroom what industry do you work in? I imagine that most industries it would be fine i fyou can interview effectively. Some, like financial services, are more regulated and therefore there are more formal, objective processes that have to be followed. This is particularly true in the UK where the FCA has very stringent requirements. Even more so if the organisation is multi-national and covered by multiple regulatory regimes.

Don't want to be too specific but not unlike the financial sector.