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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Pizza Hut Buffet

856 replies

IAKnowyou · 14/10/2024 17:46

Posting here to hopefully get some quick answers.

So I will be going to Pizza Hut for the buffet, at the weekend with my child for one of her friend's parties.
There's a few of us going, and I've had a look online and at weekends it is 15.99 per adult and 10.99 for children !
I am absolutely not going to eat 15.99 worth of pizza! And I doubt my child will eat £11 worth.
Would I be unreasonable to just pay for my child and maybe have a slice of pizza or 2?
I know they charge different per head to stop this. But how do they police this ??
It's not a huge deal, but I would definitely like to know before I go, and like to know if other people do this or not ?
Thanks !

OP posts:
Thread gallery
6
Comtesse · 16/10/2024 14:57

dreamer24 · 16/10/2024 14:02

Of course it's completely different. If you steal from supermarket they are a product down - there is a net loss to them as a company.

Say Bob and Jane went to Pizza Hut, and Jane wasn't hungry at that time, so didn't order any food, yet Bob ordered the buffet, and filled his plate high with 17 pieces of pizza (all within the rules so far). Yet Bob's eyes are bigger than his belly, so he only ate 15, leaving 2 on his plate. By this time Jane was hungry and ate the remaining 2 off Bob's plate, which would otherwise have been destined for the bin.

Now whether PH put those 2 pieces in the bin (cos they sure as hell aren't putting them back on the buffet, right?), or whether Jane or Bob eats them - the result is the same for Pizza Hut. They are 17 pieces of pizza down in all scenarios. My point is, It makes no real tangible difference to PH whether 17 pieces are in Bob's stomach; or 15 in Bob's stomach and 2 in the bin, or 15 in Bob's stomach and 2 in Jane's. In all scenarios, they're the same number of pizza slices down, right?

So - in real terms - what's the difference to them?

Or does this logic only make sense in my head? 🤣

You are not wrong. The impact to Pizza Hut is the same. It really isn’t stealing, sharp practice sure but that’s not the same thing.

BernardBlacksBreakfastWine · 16/10/2024 15:46

montelbano · 16/10/2024 14:39

It really is quite simple. If you visit a cafe/ restaurant with friends ,family, children, you order something for everyone ( except a baby/toddler). If someone doesn't want anything, then fine, they don't get to eat or drink from someone else's order. If what has been ordered is too much to finish, then ask for a doggy bag/ container for the leftovers.
Order for your child. Take home the leftovers. Perhaps get yourself a coffee to keep you going.

Well, that’s not quite true. If you are in a cafe you can share with someone- ie one person orders a cake and you both share it. Most cafes are fine with this.

CrowleyKitten · 16/10/2024 15:48

downwindofyou · 14/10/2024 18:32

@dreamer24

I genuinely doubt they will give leftover boxes to people doing the buffet!

They do. We have before.
No way would an all you can eat buffet give you boxes to take food home.

That would put them out of business. 1 person goes in and eats and then takes home enough 'leftovers' to feed their whole family.

That's not how all you can eat works

EXACTLY! if they did, people would eat as much as they could, then load up their plate again with enough to feed themselves for the next few days.
some all you can eat places will even charge you if you leave too much food, and I completely agree with it to reduce food waste. taking home enough leftovers for another meal is not in the spirit of an all you can eat buffet. if they let you take it home, people will exploit that for whole extra meals. the prices will go up, and those same people will probably complain.

BernardBlacksBreakfastWine · 16/10/2024 15:48

Hyperbowl · 16/10/2024 14:50

Genuine questions here - so what’s the difference between berating the OP online and calling her a thief for doing it to her face? Why do you think it makes you an ignorant asshole in real life but not online? I think it’s cowardice to challenge people online if you’re not prepared to do the same in real life. It doesn’t have to be done disrespectfully but you’ve actively said if it were in real life you’d just avoid them. It’s virtue signalling and that makes it pitiful because you’re not objecting really on a moral level, just because you’re able to be spiteful online and get away with it. It totally takes away from the point you’re trying to make. If you’re going to put your point across so strongly if you believe in something then that’s fine but at least have the guts to do it in person as well. It shows a real lack of moral character otherwise and that is embarrassing when you’re clearly so keen to pipe up on here. Not just you by the way, I expect the majority of the people who have done the same would behave in the same manner as yourself. What’s the point in holding morals if your willingness to voice them is conditional on having to deal with the consequences of doing so if it may be negative? Do you honestly think that’s okay? I don’t.

Distancing yourself from someone if you feel that strongly about it is absolutely fine but if you would behave differently in real life to how you would online then respectfully I’d consider how you’re behaving when you’re posting online. It may be anonymous but the people behind the usernames are real people with emotions just like in real life. You should always put your best self forward when dealing with people whether it be in person or online because you have no idea of how things you say can affect people. It’s just not nice at all.

No, it’s not okay but as multiple people have explained it’s not remotely the same. I’m not prepared to argue the toss about it so we will have to agree to disagree.

Edited

Very good point.

dreamer24 · 16/10/2024 16:00

I love how people are still insisting I wasn't allowed to take the buffet pizza home that was on my plate that I couldn't eat. 🤦🏼‍♀️😂

I assure you, the Pizza Hut I visited did in fact allow me to do this. I'm not saying they'd make a habit of it, or that they should, but they did permit me to do just that on the occasion I was referring to. Repeating "they wouldn't do that" 27 thousand times doesn't make it less true 🤣

ThornVampire · 16/10/2024 16:09

BernardBlacksBreakfastWine · 16/10/2024 15:46

Well, that’s not quite true. If you are in a cafe you can share with someone- ie one person orders a cake and you both share it. Most cafes are fine with this.

Thats because you bought the whole cake

BernardBlacksBreakfastWine · 16/10/2024 16:17

ThornVampire · 16/10/2024 16:09

Thats because you bought the whole cake

Not relevant; I was replying to this:

It really is quite simple. If you visit a cafe/ restaurant with friends ,family, children, you order something for everyone ( except a baby/toddler). If someone doesn't want anything, then fine, they don't get to eat or drink from someone else's order.

from @montelbano . This was about cafes/restaurants in general.

Flugelb1nder · 16/10/2024 16:28

It is not about eating £10.99 'worth' of pizza. In reality most children won't.

It is like people who go into a cafe and complain that the full English breakfast is £8 and they could feed their family for £8

It is a business- and they have huge overheads before making profit, there are wages, insurances, building costs/ rent / mortgage / maintenance, tax, national insurance, cleaning products, staff uniform, stock, gas, electric, business rates etc

I would eat before going out if you feel it isn't worth while as this could prove very embarrassing if getting publically humiliated for it.

Just eat before you go.

BernardBlacksBreakfastWine · 16/10/2024 16:35

Flugelb1nder · 16/10/2024 16:28

It is not about eating £10.99 'worth' of pizza. In reality most children won't.

It is like people who go into a cafe and complain that the full English breakfast is £8 and they could feed their family for £8

It is a business- and they have huge overheads before making profit, there are wages, insurances, building costs/ rent / mortgage / maintenance, tax, national insurance, cleaning products, staff uniform, stock, gas, electric, business rates etc

I would eat before going out if you feel it isn't worth while as this could prove very embarrassing if getting publically humiliated for it.

Just eat before you go.

It is like people who go into a cafe and complain that the full English breakfast is £8 and they could feed their family for £8

It’s not quite like that. Everyone gets the same £8 breakfast. Not the case with a buffet.

SpiggingBelgium · 16/10/2024 16:45

dreamer24 · 16/10/2024 14:22

@BernardBlacksBreakfastWine
I tried 😂 maybe I didn't explain very well. I was trying to illustrate how the net loss is very different - if you lift something off the shelf at Sainsburys they lose the value of that item. If Jane ate part of Bob's buffet allocation because he isn't eating it, the restaurant were losing that food anyway to either Bob's stomach or the bin. But maybe I am making no sense? It's possible, my head is fried from meetings 😂

Are you genuinely asking where people think your argument falls down, rather than just being snarky? Giving you the benefit of the doubt, this is where I think the flaw is:

You’re correct in saying the same amount of food is consumed whether Bob eats all 17 slices or Bob eats 15 and Jane eats two. But Pizza Hut is not charging on the basis of the amount of food consumed - otherwise it wouldn’t be “all you can eat”. Their loss as a business comes not from any “extra” food being consumed, because as you point out, there IS no extra food. The loss is from the fact that someone hasn’t paid their cover. Jane has essentially taken the place of a potential paying customer. It’s all very well saying “Oh, she only had two slices because Bob had taken too much, and by that time she was feeling a bit peckish”, but where do you draw the line? What if Bob had taken ten slices and couldn’t quite manage them, so Jane had eaten four? Is that still okay because there’s no net loss of food? What if Bob and Jane are part of a group of six, for example, and two of that group do the “Oh no, I’m not hungry - but if that last slice or two is only going to end up in the bin…” routine? The restaurant is two covers down; there could be another party of six who would have happily paid, but give up waiting for a table being taken up by the stealth sharers.

So no, it’s not a loss in terms of goods in the way that Sainsbury’s loses out on the value of a shoplifted item, but it’s still a loss.

LuckySantangelo35 · 16/10/2024 16:47

The whole concept of all you can eat buffets is pretty gross, it’s just encouraging gluttony

SpiggingBelgium · 16/10/2024 16:54

The buffet is a bit of a con because the only customers who really benefit from it are greedy men. A woman of average appetite and small child are never going to get a good deal! None of these posters calling ‘thief’ would say the same to a man who wolfed down 15 slices of pizza on the spot. Because technically, technically, he’s done nothing wrong. What a win for the OP-bashers of AIBU! OP would be stealing and the greedy man wouldn’t be.

There’s no “technically, technically” about it. This mythical man HASN’T done anything wrong, full stop. You can use all judgemental language you like about someone being “greedy” and “wolfing down” food, but the clue is in the name with All You Can Eat. If you want a system where people are charged according to the amount of food they eat, congratulations - it already exists. It’s called the a la carte menu. Or maybe you think paying a set price for a set portion is wrong too? Maybe you think women should be charged less for a dish because they might leave some of it, whereas greeeeeeedy men might dare to actually finish it and enjoy it all?

SpiggingBelgium · 16/10/2024 16:56

LuckySantangelo35 · 16/10/2024 16:47

The whole concept of all you can eat buffets is pretty gross, it’s just encouraging gluttony

It doesn’t have to be about stuffing yourself though. If we stick with the example of Pizza Hut, the buffet means I can try two or more different pizzas, some pasta and some salad for a lot less than paying for three separate dishes. It doesn’t necessarily mean I’ll eat a lot more; I might eat less pizza because I want to leave room for pasta.

dreamer24 · 16/10/2024 16:56

@SpiggingBelgium

Nope, not being remotely "snarky", thanks. I was genuinely pointing out where I feel the difference is between the two scenarios and why it's not the same as shoplifting, where there is a very clear and quantifiable loss to the company. And having read your reply to my mine, I remain unconvinced that the two scenarios are remotely the same I'm afraid.

Sethera · 16/10/2024 17:00

ThornVampire · 16/10/2024 14:51

My elderly mum read that about a local restaurant and refused to go - she is tiny with an even tinier appetite and never clears her plate. I pointed out it was unlikely to be enforced for someone who took a small portion in the first place, but I think she hated the idea of feeling pressured to eat more than she comfortably could.

BettyBardMacDonald · 16/10/2024 17:01

People seem to be confusion the price of admission with the basic cost of the food.

Say you wanted entry to DisneyLand Paris for a birthday party, and tried to argue that you should only pay for one ticket to cover both you and your child, because you probably wouldn't ride any rides, or maybe one or two... They'd laugh in your face.

Same with the buffet. You are being "admitted" to the use of it, as much or as little as you care to partake. You can't sneak and eat if you haven't paid, and still be an honest person of character.

People who think DisneyLand and Pizza Hut aren't worth the cost are free to go elsewhere. Not to cheat and steal.

I've no patience with those who think it's cute or funny to put one over on "the man" or "massive corporations." Those corporations provide employment and other social benefits, not the least of which is decent value and future prosperity for those of us in the middle and working classes who hold their shares in pension accounts. Shoplifting and stealing from them are not victimless crimes. If you don't like their terms, go elsewhere.

SpiggingBelgium · 16/10/2024 17:07

dreamer24 · 16/10/2024 16:56

@SpiggingBelgium

Nope, not being remotely "snarky", thanks. I was genuinely pointing out where I feel the difference is between the two scenarios and why it's not the same as shoplifting, where there is a very clear and quantifiable loss to the company. And having read your reply to my mine, I remain unconvinced that the two scenarios are remotely the same I'm afraid.

Well, I can’t force you to see the logic. Let
me know how it goes next time you go to a restaurant and tell them you won’t be eating but are just keeping your partner company.

SpiggingBelgium · 16/10/2024 17:09

I've no patience with those who think it's cute or funny to put one over on "the man" or "massive corporations."

Out of interest, would those of you saying it’s fine still say that if OP was trying to play the system at Uncle Mario’s Family Pizzeria instead of a chain restaurant?

dreamer24 · 16/10/2024 17:11

@SpiggingBelgium
I have indeed done that many a time? For one when I had awful morning sickness and couldn't eat but wanted to go out with my partner as I was sick of being housebound, I've sat and had a drink while he's eaten. Most places have been absolutely fine.. I've also shared meals with others where I and them have a small appetite- also fine. In the real world, I tend to find that these things are - thankfully - completely fine.

Also, you don't need to "force" anyone to see your logic. I have my own views and logic, you have yours. Differences of opinion are allowed. No forcing necessary. 😀

IAKnowyou · 16/10/2024 17:28

Aside from the All you can eat debate - I think it's absolutely insane, the amount of people that think it's unacceptable to go to a cafe / restaurant etc and either not eat whilst someone else does, or share a meal between people?
This is perfectly acceptable, in most places.. dare I say in any restaurant!

OP posts:
ladyamy · 16/10/2024 17:53

Sethera · 14/10/2024 18:16

The individual pizzas aren't much cheaper than the buffet, but you would then be able to take leftovers home. Or, you could have a salad/pasta/flatbread. Personally I'd do that - the buffet is all the pizzas they haven't sold and are nearing use-by date, so likely to be a bit stale.

No they aren’t. Pizza Hut is made to order.

AllHisCaterpillarFriends · 16/10/2024 17:56

IAKnowyou · 16/10/2024 17:28

Aside from the All you can eat debate - I think it's absolutely insane, the amount of people that think it's unacceptable to go to a cafe / restaurant etc and either not eat whilst someone else does, or share a meal between people?
This is perfectly acceptable, in most places.. dare I say in any restaurant!

I don't think it is acceptable.

They are businesses not a charity.

Bills need to be paid.

Someone that doesn't buy anything still uses their toilets, probably drinks 'free' water.

Differentstarts · 16/10/2024 18:12

IAKnowyou · 16/10/2024 17:28

Aside from the All you can eat debate - I think it's absolutely insane, the amount of people that think it's unacceptable to go to a cafe / restaurant etc and either not eat whilst someone else does, or share a meal between people?
This is perfectly acceptable, in most places.. dare I say in any restaurant!

It's not about whether it's acceptable to the establishment it's unsociable and weird. If for e.g. I invited a friend out for lunch and they agreed and then turned up and didn't eat or drink anything and just sat their watching me stuff my face I'd feel so awkward and think they where weird

easylikeasundaymorn · 16/10/2024 18:24

Sethera · 16/10/2024 17:00

My elderly mum read that about a local restaurant and refused to go - she is tiny with an even tinier appetite and never clears her plate. I pointed out it was unlikely to be enforced for someone who took a small portion in the first place, but I think she hated the idea of feeling pressured to eat more than she comfortably could.

to be fair the article clearly quotes the owner specifically saying
a) that it does NOT apply to people like your mum who leave one or two potatoes but that the examples charged were excessive and left whole plates of food, and
b) it is very rarely applied.
So she's being a bit pedantic to refuse to go for that reason.

it's all a bit of a non-story really, if it had been me and I'd have disputed the additional charge (although I agree they were perfectly within their rights to add it) I'd have just paid the normal amount and walked out. Realistically they are not going to wrestle you to the floor and call the police for less than a fiver, and if they did the police would laugh in their face rather than attend. If it's got to the point you're arguing about that it's not as though you are going to come back next weekend so you wouldn't care if they banned you.

IAKnowyou · 16/10/2024 18:25

@Differentstarts and that would be very judgemental of you don't you think?
So suddenly consider a dear friend "weird" because they weren't hungry for lunch, but still wanted to spend time with you ?
I have often been to a cafe with family members and we've either shared something small, or one of us has eaten but not the other.
It's very normal actually.
Sometimes it's more about the atmosphere and company than the food. As long as you're buying at least something, it's perfectly okay.
I wouldn't suggest going to sit in a restaurant and not buy a thing, but use their tables and chairs.

OP posts: