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This global Microsoft Outage

496 replies

SSpratt · 19/07/2024 09:10

https://www.bbc.co.uk/news/live/cnk4jdwp49et

Any worries? It is chaos out there by the look of the news.

My experience is that I’m not able to work today and had trouble using my debit card this morning. The transaction eventually went through but it’s not showing on my account.

Planes grounded as mass worldwide IT outage hits airlines, media and banks

The cause of the outage is unclear - but Microsoft says it's taking "mitigation issues".

https://www.bbc.co.uk/news/live/cnk4jdwp49et

OP posts:
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cherrygarden · 19/07/2024 18:03

Allfur · 19/07/2024 18:01

To be fair there have been a few anti cashless society doom sayers

There is always one or two, I’m just saying why be arrogant instead of contributing with something useful yourself apart from loo roll jokes.

mathanxiety · 19/07/2024 18:07

BingoMarieHeeler · 19/07/2024 15:25

Same, we’ve not had any issues today. It’s how it goes online though, and has done forever. Everyone gets whipped up into a frenzy about everything.

People blaming Microsoft (the customer) for a problem with their supplier, is like my kids blaming me that Ocado didn’t have their Quavers in stock this week.

When your supplier has the potential to disrupt the service of thousands of users of your licensed product, it behoves you to make sure your supplier is bomb proof.

BingoMarieHeeler · 19/07/2024 18:09

mathanxiety · 19/07/2024 18:07

When your supplier has the potential to disrupt the service of thousands of users of your licensed product, it behoves you to make sure your supplier is bomb proof.

Right. But Microsoft are not their only customer.

SerendipityJane · 19/07/2024 18:09

mathanxiety · 19/07/2024 18:07

When your supplier has the potential to disrupt the service of thousands of users of your licensed product, it behoves you to make sure your supplier is bomb proof.

That sounds dangerously like due diligence.

To quote the Eagles:

"We haven't had that spirit here since 1969 ..."

Mix56 · 19/07/2024 18:10

SerendipityJane · 19/07/2024 18:09

That sounds dangerously like due diligence.

To quote the Eagles:

"We haven't had that spirit here since 1969 ..."

Good one !

ForestForever · 19/07/2024 18:18

cherrygarden · 19/07/2024 10:33

You don’t have to buy it all at once. I am just saying that our government have told us to do this, it’s expected of us to be able to contribute to society, whereas you seem to laugh about it or find excuses.

Many people’s wages don’t stretch to your version of “common sense” unfortunately. Whether that means not being able to stock up on food and essentials in advance or not having the facilities or affordability to store it. No one’s laughing and that definitely isn’t an excuse. What a disgusting thing to say. It really does shock me that people like yourself can’t look beyond your own noses and try and imagine being in someone else’s position that just happens to be more unfortunate than yours. That’s not funny either by the way.

Castlerock44 · 19/07/2024 18:26

My sister just phoned me panicking saying it reminded her of that film with Julia Roberts (can't remember the name sorry) about the same scenario when everything went down. She said this is just the start ffs.

HowardTJMoon · 19/07/2024 18:30

SerendipityJane · 19/07/2024 17:24

I'm hoping to break into it. Is there still a call for bit slice design ?

I have my own digital watch.

If you've got a digital watch with a bit slice processor I may have to marry you

NeverDropYourMooncup · 19/07/2024 18:38

Reminds me of meetings in secluded sections of hospital sites in 2004.

'We're going to have everybody using the same system, all running exactly the same programs, all run from four sites across the country, one per region, it'll be great and perfect and everything will be awesome'

Ummm, what happens if something goes wrong with any of those four sites or programs? Why aren't they set up so if one goes down, the other three take up the slack?

'Why are you being so negative, Mooncup?'

I hadn't even asked what made them think that it would be possible to implement a countrywide standard to work with all areas' and locations' IT. Or who would be the recipient of the money to implement this scale of IT, infrastructure and telecoms financing. Or what would happen to the thousands of IT staff in the health service if 'everything's done remotely by one team'. Or why I was in a presentation being given by a very important manager who I had already shown how to log in because they didn't understand what CAPS LOCK did when typing in a case sensitive password and not by anybody with enough IT experience to understand the principle of redundancy.

But this is why I don't enable automatic updates of anything. Automatic updates mean automatic clusterfucks being pushed out to everybody at once.

CaptainSasha · 19/07/2024 18:38

HowardTJMoon · 19/07/2024 14:54

CrowdStrike may or may not have an agreement with Microsoft. There's nothing stopping you developing and shipping a Windows application without any kind of agreement with MS.

But even if such an agreement exists it won't include Microsoft quality-checking CrowdStrike's code unless CrowdStrike is delivered through the MS Store. Which it isn't.

Why are you so hell-bent on pinning this on Microsoft? And why are you doing it so badly? I mean, you could possibly make the case that Windows stuffs too many different things into the kernel rather than in user space encourages this kind of issue. But you're not. Instead you seem to be suggesting MS has some kind of moral obligation to verify its competitor's code. You really are barking up the wrong tree here.

What weird thing to be so passionate about. I mean really. Someone said ohhh nooooo it's not MS fault AT ALL, it's all the 3rd party. I have worked in the sector for over a decade and sat in on too many boring 3rd party vendor negotiations, as tedious as they were, the big, well-know name company would want to be very sure about the affiliation. That's all. I couldn't care less about MS, one way or another 😂.

ByWarmShark · 19/07/2024 18:42

This thread is a mix of people who know how the world of tech works and people who learned all they know from watching Jack Bauer in 24 (or the modern tiktok equivalent). It's entertaining seeing the debate, despite the seriousness of the issue. (If I divulged my job title the devs would say "ah so you're one of the latter then" but I hope they'd be at least partially joking.)

FineFettler · 19/07/2024 18:47

My phone's been unable to connect to the internet outside the house today, which was a pain as I was aiming to use the map function as a satnav. Could that be connected to this outage, or is it just coincidental?

CaptainSasha · 19/07/2024 19:09

roses321 · 19/07/2024 16:04

I really have no idea what the point of that comment actually is.

'If you're not paying for the product, you are the product' means that when you don't pay for a product the data you generate by using it free of charge becomes the commodity. Your usage data is sold to companies who want to know your preferences and what interest you so that they can show you relevant ads.
Or they use your data for political influencing or informing new kinds of products. The company that sells your data makes a profit from it, so you are the product.

missshilling · 19/07/2024 19:10

Castlerock44 · 19/07/2024 18:26

My sister just phoned me panicking saying it reminded her of that film with Julia Roberts (can't remember the name sorry) about the same scenario when everything went down. She said this is just the start ffs.

Everthing hasn't gone down. It has had zero impact on my day.

Sethera · 19/07/2024 19:19

From BBC news:

"Microsoft is advising clients to try a classic method to get things working - turning it off and on again - in some cases up to 15 times."

😂

XDownwiththissortofthingX · 19/07/2024 19:26

roses321 · 19/07/2024 16:39

Yes that's all fine except for when the resaurants can't order their food in because it uses IT, and the tills won't open because oh... they use IT as well...and the supermarkets can't restock because ooops... IT again.

Narrow view.

Cash-obsessed luddites appear to believe banks, ATM's, POS, tills etc run on steam and clockwork.

Sethera · 19/07/2024 19:27

XDownwiththissortofthingX · 19/07/2024 19:26

Cash-obsessed luddites appear to believe banks, ATM's, POS, tills etc run on steam and clockwork.

No ... I might trust them if they did!

InfoSecInTheCity · 19/07/2024 19:29

Sethera · 19/07/2024 19:19

From BBC news:

"Microsoft is advising clients to try a classic method to get things working - turning it off and on again - in some cases up to 15 times."

😂

Because during the start up process the piece of Crowdstrike software installed on the device has the opportunity to connect to the Crowdstrike server and update with the new non-faulty version.

It's a valid if simplistic potential fix and has worked for many devices. The reason it's multiple restarts is that the connection is not being consistently formed, and then the re-boot loop initiates, so by restarting multiple times you up the chances of forming that connection.

notimagain · 19/07/2024 19:30

missshilling · 19/07/2024 19:10

Everthing hasn't gone down. It has had zero impact on my day.

You’re right…it’s pretty miserable for those who have been hit by long travel delays but to put some of the coverage into context this quote from the Guardian:

“Some 143 flights scheduled to depart UK airports on Friday have been cancelled amid the global IT outage, aviation analytics company Cirium said.
This equates to 4.6% of scheduled departures, the firm said, while 142 flights due to land in the UK were cancelled.”

You see much worse stats than that when the UK gets hit by a major winter storm or widespread fog.

“Globally 4,295 flights - or 3.9% of those scheduled - have been cancelled.”

AhBiscuits · 19/07/2024 19:35

My company employs about 600 people. Our systems were down until 3:30pm. That's a whole lot of wasted time.

PerkingFaintly · 19/07/2024 19:44

XDownwiththissortofthingX · 19/07/2024 19:26

Cash-obsessed luddites appear to believe banks, ATM's, POS, tills etc run on steam and clockwork.

Yeah, this is the sort of nutty comment I was talking about.

Why are you so upset that some people use cash for some things, some of the time?

It's clearly disturbing you quite a bit, or you wouldn't be inventing such ridiculous strawmen.

I actually can't get my head round this sort of reaction.

Noseyoldcow · 19/07/2024 19:46

Haven't read the whole thread but this is barmy. Look at all the "computer says no" bollocks we've had to deal with. The post office nonsense for a start. Anyone there who was able to keep the old fashioned manual system alongside the Horizon bollocks was likely able to prove they were not on the take. The blood company being hacked so some poor bastards couldn't have their operations. Today apparently GPs can't even see medical records. Once upon a time stuff ran really quite well before we even had computers, so why is there no sodding fall back when things go tits up? After all, we know it's going to......

cherrygarden · 19/07/2024 19:51

Noseyoldcow · 19/07/2024 19:46

Haven't read the whole thread but this is barmy. Look at all the "computer says no" bollocks we've had to deal with. The post office nonsense for a start. Anyone there who was able to keep the old fashioned manual system alongside the Horizon bollocks was likely able to prove they were not on the take. The blood company being hacked so some poor bastards couldn't have their operations. Today apparently GPs can't even see medical records. Once upon a time stuff ran really quite well before we even had computers, so why is there no sodding fall back when things go tits up? After all, we know it's going to......

It’s too time consuming to have two systems though. But I know what you mean.

Auburngal · 19/07/2024 19:54

People don’t plan. People buy daily which is more expensive overall. Two single apples cost 70p where a bag of 6 costs £1.50. Apples last for weeks

Auburngal · 19/07/2024 20:04

CheshireCat1 · 19/07/2024 16:39

I’m sure that it was announced a couple of weeks ago to keep a few days of food in, I don’t think it’s related to this, but this type of thing could happen anytime with relying so much on tech. I’m not in work today, we have two operating systems, one is working and one isn’t so we can carry on with the service, which is vital. All companies should have business continuity plans.

Twenty years ago I worked in a back office role at a mobile network. One day all the contracts which customers signed up at a particular mobile phone shop chain were migrated to the system where every customer is on. This caused phones not working for those customers who were migrated to new system and we couldn’t access most of the system post migration. The front line customer service staff were able to work without issue.

The team were paid two days leave.