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Choose a side: Vinted v disabled users

358 replies

Supersimkin2 · 05/06/2024 17:50

Please say what you think. Vinted asked NDN to verify her ID, which she’s happy to do, or they won’t let her withdraw the £300 she’s made selling her stuff.

Life on disability benefits not so easy right now. Her £300 a big deal.

But she can’t do the checks - cos the only ID Vinted accepts is a passport or driver’s licence, neither of which she has as she can’t travel. All the other ID proofs - she has loads - Vinted won’t accept.

We’ve appealed to Vinted three times and they won’t budge. Mangopay, their money platform, refer us to
Vinted.

So Vinted are keeping NDN’s money. They say ‘We hope you will understand’.

YABU = I’m with Vinted.
YANBU = Shame on Vinted.

OP posts:
Thread gallery
12
pam290358 · 05/06/2024 22:44

FuckTheClubUp · 05/06/2024 22:41

Surely she can apply for a provisional in order to get the money back?

Not if she is unable to drive due to disability.

ExasperatedDancer · 05/06/2024 22:45

Also remember when it comes to verifying ID not everyone can obtain either a driving licence or a passport.

Obviously blind people cannot apply for a licence, but did you also realise that people on bail with restrictions not to leave the country are (again, for obvious reasons!) not able to apply for a passport.

So yes, our societal set-up which requires photo ID to access services is ridiculous when we have no national system of ID and people do not have an enduring, automatic right to obtain either of the only two acceptable forms of photo ID the country offers.

MyRosePoster · 05/06/2024 22:45

Rosscameasdoody · 05/06/2024 22:42

If that payment provider operates in the UK they have to comply with UK law, and make sure that disabled people have access to their services. So if a disabled person has to pay more than a non disabled person to provide a means of ID that in itself is discrimination.

As I replied to PP - I posted earlier about the acceptable forms of ID for online payment providers and the more stringent KYC checks needed.
You can't have it both ways. Either you want a streamlined automated process, skipping the checks that high street banks and other, erm more 'bureaucratic' institutions do. That makes the platform cheap and easy to use.
This needs various forms of ID that can easily and securely be authenticated + less vulnerable to fraud.

Or you have an entire process and the appropriate slowness + costs. Or, the government allows online only payment providers access to many more sources of data than just the passport/driver license databases. Which they refuse to do.

@ExasperatedDancer this is going to become more of a problem now that more things are digital and I don't see any way other than national/some other form of ID. Alternatively, a fee waiver for passports.

I'm an immigrant myself, but I don't understand why the UK government offers visa fee waivers for people who aren't even citizens. But won't give its OWN citizens fee waivers for passports if they can't obtain a driving license.

Even my supposedly shite 'developing' country has free national ID with the appropriate security.

Understandably, the thinki8ing used to be , if you can afford to travel, you can afford a passport but its use has gone beyond that in 2024.

FuckTheClubUp · 05/06/2024 22:46

pam290358 · 05/06/2024 22:44

Not if she is unable to drive due to disability.

That’s a good point, I didn’t think of that. OP is your friend able to drive? She doesn’t actually need to drive ofc, I just mean will her disability impact her from getting a provisional?

Rosscameasdoody · 05/06/2024 22:50

MolkosTeenageAngst · 05/06/2024 22:01

A provisional driving license is only £34, even if she isn’t able to drive I think she could apply for a provisional license anyway, she wouldn’t legally be able to drive but it would be good ID to have and obviously £34 is a lot more affordable than a passport.

You have to declare any disability or health condition which may prevent you from driving, and a medical examination is often required before a licence will be issued. If you’re not legally permitted to drive, you can’t obtain a provisional licence.

MolkosTeenageAngst · 05/06/2024 22:53

Rosscameasdoody · 05/06/2024 22:50

You have to declare any disability or health condition which may prevent you from driving, and a medical examination is often required before a licence will be issued. If you’re not legally permitted to drive, you can’t obtain a provisional licence.

Oh, sorry I didn’t realise ; my friend has epilepsy and is unable to drive but she has maintained and renews her provisional license as it’s a useful form of ID despite being unable to learn to drive. I assumed it was as easy as just applying but maybe she has had to provide her medical information and has been approved regardless.

ExasperatedDancer · 05/06/2024 22:57

Has anyone who is saying the NDN should obtain a provisional licence bothered to check the application process?

We already know NDN is a) disabled and thus unable to drive and b) does not hold a valid passport.

😂

Apply for your first provisional driving licence
Before you start
You’ll need:

Before you startWe will now ask you a few questions about your eligibility for a first provisional driving licence and then confirm your identity.
You'll need to provide:

  • your email and password if you have a Driver and vehicles account
  • your identity document number. You can use a:
  • UK passport (a passport that expired within the last 12 months can be used for this service)
  • non UK passport
  • biometric residence permit
  • biometric residence card
  • national identity card
  • your National Insurance number if you know it
  • you may also have to provide addresses where you've lived over the last 3 years

So quite apart from the fact that the NDN cannot legally drive due to her disability, in order to make a falsified application for a provisional licence to circumvent the need for purchasing a more expensive passport, she first needs… a passport!!

😂

Identity documents needed for a driving licence application

If you do not have a UK passport there are other identity documents you can use for your driving licence application

https://www.gov.uk/id-for-driving-licence

Mansionscoldandgrey · 05/06/2024 23:00

People are meant to declare if they wear glasses or use contacts when driving and have this recorded on their licences ffs! £1000 fine if you don’t bother to let DVLA know!

No they aren't 🙄

Wotcher · 05/06/2024 23:01

TwattyMcFuckFace · 05/06/2024 18:51

But surely you don't think everyone with a passport travels?

Quite.

My parents both have passports, they haven’t left the uk for 30+ years.

They don’t use them as a travelling document but as an official document.

TheBossOfMe · 05/06/2024 23:02

ExasperatedDancer · 05/06/2024 22:57

Has anyone who is saying the NDN should obtain a provisional licence bothered to check the application process?

We already know NDN is a) disabled and thus unable to drive and b) does not hold a valid passport.

😂

Apply for your first provisional driving licence
Before you start
You’ll need:

Before you startWe will now ask you a few questions about your eligibility for a first provisional driving licence and then confirm your identity.
You'll need to provide:

  • your email and password if you have a Driver and vehicles account
  • your identity document number. You can use a:
  • UK passport (a passport that expired within the last 12 months can be used for this service)
  • non UK passport
  • biometric residence permit
  • biometric residence card
  • national identity card
  • your National Insurance number if you know it
  • you may also have to provide addresses where you've lived over the last 3 years

So quite apart from the fact that the NDN cannot legally drive due to her disability, in order to make a falsified application for a provisional licence to circumvent the need for purchasing a more expensive passport, she first needs… a passport!!

😂

Nope. https://www.gov.uk/id-for-driving-licence

Identity documents needed for a driving licence application

If you do not have a UK passport there are other identity documents you can use for your driving licence application

https://www.gov.uk/id-for-driving-licence

ExasperatedDancer · 05/06/2024 23:06

Mansionscoldandgrey · 05/06/2024 23:00

People are meant to declare if they wear glasses or use contacts when driving and have this recorded on their licences ffs! £1000 fine if you don’t bother to let DVLA know!

No they aren't 🙄

Yes, you are required to declare if you need glasses or contacts to meet the minimum standards for driving when you apply for a driving licence. You then get the code 01 for eyesight correction. 🙄

JemimaTiggywinkles · 05/06/2024 23:08

OP, I'd contact your MP. If companies such as vinted want to trade in the UK they have to abide by UK rules. And UK money laundering requirements do not need passport / driving licence. But UK Equality law does mean that those with disabilities (preventing travel and therefore passport / driving licence) aren't indirectly discriminated against. Which is one reason why UK banks don't require those forms of ID.

Some posters on this thread are incredibly foolish and trusting. A company can write whatever they like in their own t&c. That doesn't mean the t&c meets legal requirements or is enforceable. Never, ever assume that the large multinational corporation can be relied upon to abide by the UK law.

SoupDragon · 05/06/2024 23:09

ExasperatedDancer · 05/06/2024 22:57

Has anyone who is saying the NDN should obtain a provisional licence bothered to check the application process?

We already know NDN is a) disabled and thus unable to drive and b) does not hold a valid passport.

😂

Apply for your first provisional driving licence
Before you start
You’ll need:

Before you startWe will now ask you a few questions about your eligibility for a first provisional driving licence and then confirm your identity.
You'll need to provide:

  • your email and password if you have a Driver and vehicles account
  • your identity document number. You can use a:
  • UK passport (a passport that expired within the last 12 months can be used for this service)
  • non UK passport
  • biometric residence permit
  • biometric residence card
  • national identity card
  • your National Insurance number if you know it
  • you may also have to provide addresses where you've lived over the last 3 years

So quite apart from the fact that the NDN cannot legally drive due to her disability, in order to make a falsified application for a provisional licence to circumvent the need for purchasing a more expensive passport, she first needs… a passport!!

😂

Have you actually read what you posted? You don't need a passport to get a driving licence.

ExasperatedDancer · 05/06/2024 23:11

Yes, you can use other documents if you don’t have a passport, but, as your link states, you have to get your application and a photo signed by someone in the following occupations:

The person signing the form and photo must:

  • hold a valid GB photocard driving licence
  • be resident in the UK
  • know you personally
  • not be a relative
  • not be living at the same address as you
Suitable people include a current or retired:
  • local business person or shopkeeper
  • librarian
  • professionally qualified person, for example a lawyer, teacher or engineer
  • police officer
  • bank or building society staff member
  • civil servant
  • minister of religion
  • magistrate
  • local councillor
  • Member of Parliament, Assembly Member, or Member of the Scottish Parliament

How many civil servants, MPs, magistrates and councillors do you know personally?

What makes you think the OP’s NDN has friends in those occupations?

😂

Wotcher · 05/06/2024 23:11

Supersimkin2 · 05/06/2024 20:51

That’s money laundering. We’re trying to
avoid that and do the thing legally. Vinted won’t let us.

How? It’s not dirty money so it can’t be laundered 🤔
If you’re allowed to spend the wallet with no ID (as opposed to drawing it out) then there’s no issue.

Rosscameasdoody · 05/06/2024 23:12

ExasperatedDancer · 05/06/2024 23:06

Yes, you are required to declare if you need glasses or contacts to meet the minimum standards for driving when you apply for a driving licence. You then get the code 01 for eyesight correction. 🙄

But not all eyesight conditions will result in failure to meet the minimum standards - and even so you are not required to report every subsequent change in your eyesight unless it adversely affects your driving ability.

FuckTheClubUp · 05/06/2024 23:13

Can someone explain how it’d be money laundering if the OP purchased an expensive item from the friends vinted account? Surely it’d just go through as a normal transaction? Well maybe not because of all of the back and forth but this may have been a good idea initially

WayOutOfLine · 05/06/2024 23:16

The list of occupations that can sign the form is the same for everyone, it's a giant pain and surely outdated, but it doesn't discriminate against disabled people as such. I get asked quite a bit to sign things. Doctors no longer do this for free.

ExasperatedDancer · 05/06/2024 23:17

SoupDragon · 05/06/2024 23:09

Have you actually read what you posted? You don't need a passport to get a driving licence.

I did read it, but I’m not convinced you did.

I have stated quite clearly that in order to obtain a provisional licence online you need a passport to verify ID. Other acceptable documents in that list are biometric ID cards which we don’t have in this country.

Alternatively applicants can get their form and photo signed by someone in one of the listed occupations on the proviso that the signatory knows them personally.

This can be a barrier if an applicant doesn’t move in the same social circles. 🙄

SoupDragon · 05/06/2024 23:17

ExasperatedDancer · 05/06/2024 23:11

Yes, you can use other documents if you don’t have a passport, but, as your link states, you have to get your application and a photo signed by someone in the following occupations:

The person signing the form and photo must:

  • hold a valid GB photocard driving licence
  • be resident in the UK
  • know you personally
  • not be a relative
  • not be living at the same address as you
Suitable people include a current or retired:
  • local business person or shopkeeper
  • librarian
  • professionally qualified person, for example a lawyer, teacher or engineer
  • police officer
  • bank or building society staff member
  • civil servant
  • minister of religion
  • magistrate
  • local councillor
  • Member of Parliament, Assembly Member, or Member of the Scottish Parliament

How many civil servants, MPs, magistrates and councillors do you know personally?

What makes you think the OP’s NDN has friends in those occupations?

😂

That is not a list of the only people who can sign. It says suitable people include blah blah blah.

BusyMummy001 · 05/06/2024 23:17

FourOfDiamonds · 05/06/2024 18:09

Could you get a close friend or family with ID to set up an account, you buy something for £300 from them, they take out the money and give it back to you? Bit of a work around but would save you getting a passport?

Was going to suggest this. Vinted will take a cute from the ‘sale’ but she’d get more money than by getting a passport.

theeyeofdoe · 05/06/2024 23:18

The vinted T&Cs say:
KYC Checks and depending on their internal procedures and applicable laws you may need to provide a copy of your passport, ID card, driver’s licence, bank statement and/or proof of residency.

So you just need an ID card, can she get a voters one?

Mansionscoldandgrey · 05/06/2024 23:18

From gov.co.uk

Choose a side: Vinted v disabled users
SoupDragon · 05/06/2024 23:18

ExasperatedDancer · 05/06/2024 23:17

I did read it, but I’m not convinced you did.

I have stated quite clearly that in order to obtain a provisional licence online you need a passport to verify ID. Other acceptable documents in that list are biometric ID cards which we don’t have in this country.

Alternatively applicants can get their form and photo signed by someone in one of the listed occupations on the proviso that the signatory knows them personally.

This can be a barrier if an applicant doesn’t move in the same social circles. 🙄

If you read it, why did you state that the NDN had to have a passport then? You absolutely do not need a passport to get a driving license, it simply makes it easier (because you have already jumped through the necessary hoops)

billybear · 05/06/2024 23:19

do they let you use paypal.have they got a blue badge, is there a complaint department they could use, put it all over twitter and facebook on their page, threaten to go to the papers,

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