If I cancel an order on Vinted without buyer's agreement what will happen?

[vintedquestion]

I've sold a lot of stuff on Vinted recently as we are moving house, never had any issues whatsoever and 100% 5 star feedback so far from over 60 or so parcels sent in the past month. All good.

However this evening I uploaded an item that I have instantly regretted listing for the price it's at. It's a baby carrier that retails at £160 and I've listed it for £45. It's in pristine barely used condition. Other similar items are selling for in the region of £60-90, so I think I've made a mistake. It's been instantly snapped up, of course. I'm now full of regret and want to cancel it and relist at a more appropriate price.

However, if I do this, will I get negative feedback? I know they'll be refunded, but does Vinted automatically give me negative feedback, or does it give the buyer the option to do so? I don't want to spoil my 100% perfect reviews on there but I also don't want to let this item go for £45 anymore!

Can anyone advise? Thank you

It’s fucking irritating but nothing will happen. You need an excuse though- like damage found when packing.

Vinted will automatically give you negative feedback but the buyer can change this.
You can message them and explain the situation and hope for the best.

I think Vinted will give you negative auto feedback for cancelling the sale but that's it. If you've got plenty of other good ratings I wouldn't worry too much. Your buyer will be pissed off but rather that than undersell something I guess.

Thanks @AlltheFs
Will the buyer not get an option to leave bad feedback though? I don't want to spoil my perfect reviews, I've worked hard for those 😭

Ah thanks. This is what I was afraid of 😭

You can cancel one sale I think without automatic negative feedback

Oh really? This might save me! I've not cancelled before

I didn’t when it’s happened to me. Seller messaged with bullshit excuse and refunded. They did communicate their lies well though.

I have had to cancel twice before. Once when I washed the boots and a whole layer came off and once when I forgot to take something down and I had given it to my godson.
nothing happened. I didn’t realist though.

I ended up with negative stars, someone purchased something while I was on holiday, I cancelled the order and tried to contact vinted but the stars remained

My buyer cancelled the other day as they didn’t think I’d posted quickly enough when it was only 3 days and ironically was in car on way to be posted when I got the message. . Anyway, Vinted left her automatic negative feedback which she then she was able to add comments too

You can cancel once without getting negative feedback.

Urgh maybe I should just take this one as a learning experience and sell it at the price listed. I really don't want to risk negative comments on my profile. I'm such a wimp that will really upset me 🤣

I cancelled because I realised I'd already donated the item and forgotten to unlist it. I got an automatic bad rating for it but I had enough positive ones it didn't really matter.

Why did you list it at £45 in the first place if you weren't sure? Do you need the extra money? I'd just let the buyer have it at the price listed. You might be doing them a favour!

Is it going to upset you to the tune of £20-40 extra? Go on be brave

The buyer didn't get a chance to review in my case. It was just an automatic thing from Vinted. Nobody would know what it was for. You could withdraw it and then relist it in a month or so after you've sold some other things.

Same! No bad feedback either. I apologised profusely to the buyer too.

I've cancelled at least two sales on mine and I've never had automatic bad stars. I think it depends what reason you choose.

Because I had no idea what they go for second hand and I stupidly didn't check. Then I saw others listed on there for closer to £60-90. I was about to change the price when it was sold, within 5 mins of being listed. Yes, I do need the money.

I don't have 5* despite there never being an issue just because some people only rate 4 out of 5 regardless

So I wouldn't really worry. I've brought from sellers with a few negative reviews. Things happen sometimes. I take a couple of negative reviews as merely being human

Will you be more or less upset if the buyer buys it and then relists it themselves and makes a profit? I'd consider that.

Good point! Hadn't thought of that

This.

I'm really torn about what to do.

If you were the buyer in this situation and I messaged to say I think I've massively underpriced this item so I'm going to relist it, sorry - would you leave negative feedback? 🤔

Just cancel the order and block them. It’s not personal, they’ll be pissed off but if you need the money, you need the money.