For context before I start the thread, I have a non-visible condition whereby my knee rubs in its joint socket causing swelling and often unbearable pain (awaiting surgery). Although not necessarily visible, it is extremely painful and often hard to walk logically distances and inclines.
Anyway.
Today, I was in the shopping centre waiting for the lift with around 15 others.. most with children and buggies. After around ten minutes of waiting (and the lift visibly going up and down and skipping the floor we were waiting on) it stopped. The family at the front of the queue went in, and there was a small gap to the front of the lift that no other people in the queue could fit into (all with children and buggies)
I was waiting in what would have been 3rd in line with two families ahead of me. One lady with 2 children, a double pram and a man, and one lady and man with three small children and lots of bags..
Nobody else moved for a while to go into the space in the lift, and so I politely walked around the front of the queue and slid into the (very small) space. I apologised as I moved past the people in the queue ahead of me, whereby the family with the three small children smiled, but the ones with the two children and double pram glazed awfully.
As we waited for the lift doors to close, the woman started shouting at me. She called me a selfish 'fucking cunt' for skipping the line and that I'm clearly not disabled and don't have children so why the fuck can't I use the stairs like everyone else. Her husband held her back as she was practically spitting her words at me.
As the doors finally closed, I just burst into tears. I was so so embarrassed. I know my condition may not be noticeable from the outside, but daily I live with excruciating pain and really need the lift today. I always try my best to use the stairs when I can, but today it was just not possible.
Am I being unreasonable?!