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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Would we get away with this at the hotel?

263 replies

HOTD7383 · 12/04/2024 14:02

We are going to Lapland UK in November, it’s 1-2 hours away and we’ve got a really early entry time so we are staying near there the night before - the Legoland hotel as it’s got more child friendly facilities (soft play, a pool, crazy golf, a sensory area) and my DD (8) struggles with a normal hotel with nothing to do.

DD has autism and needs a lot of help and support therefore there is 3 of us adults going as her carers. The family rooms have 4 beds in them, therefore enough sleeping space for everyone, however the rule limits it to 2 adults only per room (despite allowing 3 children per room so it’s not for lack of space). This would mean booking 2 rooms at nearly £150 each, and £300 just for one night is extortionate (all nearby hotels are similar priced due to taking advantage of people staying there for the same purpose as us).

Would we get away with just 2 adults checking in and then us letting the 3rd adult into the room a little while later? Surely people are walking in and out of the hotel and their rooms all of the time and they don’t check where every single one of them are going if they’ve already got their hotel card etc?

OP posts:
fieldsofbutterflies · 13/04/2024 13:27

crumblingschools · 13/04/2024 13:12

For people who think it is okay, would you be happy if you ran a hotel and people did this, so you lost out financially

How are they losing out financially?

It doesn't cost the hotel any more money to have an adult in a certain bed rather than a child Confused

raspberryberet7 · 13/04/2024 13:28

Tacocatgoatcheesepizza · 12/04/2024 14:07

Book it as 2 adults 2 children then the hotel will know how many people there should be and ensure enough beds are made up?

I'd do this

mitogoshi · 13/04/2024 13:31

Also I know others wouldn't approve but I've booked my adult dd in as a child to premier inns several times when I've booked a family room, I've paid for the room the fact she was 20 or whatever isn't costing them more and breakfast you pay for separately (I don't claim she's under 16 and pay in advance) I end up paying higher rates anyway because due to being armed forces nothing can be booked far ahead, travelodge gave us free breakfast last time though with military id, that was nice

SwingTheMonkey · 13/04/2024 13:50

GoodAfternoonGoodEveningAndGoodnight · 13/04/2024 13:04

This.
They need to know how many people are staying in the hotel, and also things like insurance purposes.

No. Not ‘this’.

Are people really that stupid that they believe the fire brigade would only be looking for the actual number of people checked in? Like a pp said, are you one of the those idiots that believe the fire service wouldn’t look for an injured infant in a car crash unless you displayed a twee sign?

SwingTheMonkey · 13/04/2024 13:55

crumblingschools · 13/04/2024 13:12

For people who think it is okay, would you be happy if you ran a hotel and people did this, so you lost out financially

How would one lose out financially if an adult occupied a child’s space in a hotel room? It’s still a room being occupied by a certain number of humans.

Seriously, how do people cope, being this pious?

Citrusandginger · 13/04/2024 13:58

IAmAnIdiot123 · 13/04/2024 11:53

It is a huge risk because if there is a fire and you are all trapped, the firefighters will check the booking and if it says 2 adults and 2 children, they won't help the extra adult and will leave them there as they haven't paid the full rate.

It's important to correct this. Firefighters check all rooms affected by fire and smoke systematically and methodically. They don't ask to see the guest list ever.

See also the often stated "fact" that baby on board signs matter.

WimbyAce · 13/04/2024 13:59

When you have people stealing from a supermarket in full sight and not being challenged I honestly could not give a hoot about this. OP is paying for a 4 bed room and 4 people are staying. They are not eating breakfast so actually the hotel is making a saving.

BingoMarieHeeler · 13/04/2024 14:14

Citrusandginger · 13/04/2024 13:58

It's important to correct this. Firefighters check all rooms affected by fire and smoke systematically and methodically. They don't ask to see the guest list ever.

See also the often stated "fact" that baby on board signs matter.

I think @IAmAnIdiot123 was poking fun at such a ludicrous idea 😄

IAmAnIdiot123 · 13/04/2024 14:15

SwingTheMonkey · 13/04/2024 12:00

😂

Edited

I'm glad at least 2 people realised this was a joke 🤣

IAmAnIdiot123 · 13/04/2024 14:15

BingoMarieHeeler · 13/04/2024 14:14

I think @IAmAnIdiot123 was poking fun at such a ludicrous idea 😄

Yes thank you! 🤣

Longma · 13/04/2024 14:16

crumblingschools · 13/04/2024 13:12

For people who think it is okay, would you be happy if you ran a hotel and people did this, so you lost out financially

Having been a parent with older children/teen/young adult then no I wouldn't be bothered.

Infact I'd likely just set a room price and state how many beds there were - so if there was 1 double and 2 singles - room for 4. If the single was a toddler size bed then I'd restrict that to young child only. Normal sized single - adult or child.

The only concern I'd have re lots of adults would be a big group making a lot of noise/mess so I'd have something to do with that in my T & Cs and follow up on any breaking those terms.

SwingTheMonkey · 13/04/2024 14:18

IAmAnIdiot123 · 13/04/2024 14:15

I'm glad at least 2 people realised this was a joke 🤣

I must admit, it took me a second read! There’s been way more pearl clutching and faux outrage than I was expecting!

IAmAnIdiot123 · 13/04/2024 14:41

SwingTheMonkey · 13/04/2024 14:18

I must admit, it took me a second read! There’s been way more pearl clutching and faux outrage than I was expecting!

🤣🤣🤣 honestly I can't believe it!

Noyesnoyes · 13/04/2024 16:23

IAmAnIdiot123 · 13/04/2024 11:53

It is a huge risk because if there is a fire and you are all trapped, the firefighters will check the booking and if it says 2 adults and 2 children, they won't help the extra adult and will leave them there as they haven't paid the full rate.

And who could blame them.... I mean they're not trained to save lives, they're there to judge what loves they should save!

IAmAnIdiot123 · 13/04/2024 16:31

Noyesnoyes · 13/04/2024 16:23

And who could blame them.... I mean they're not trained to save lives, they're there to judge what loves they should save!

Exactly! It's honestly shocking, the whole sorry setup needs immediate review.

GoodAfternoonGoodEveningAndGoodnight · 13/04/2024 16:56

SwingTheMonkey · 13/04/2024 13:50

No. Not ‘this’.

Are people really that stupid that they believe the fire brigade would only be looking for the actual number of people checked in? Like a pp said, are you one of the those idiots that believe the fire service wouldn’t look for an injured infant in a car crash unless you displayed a twee sign?

Well, aren't you delightful.

Citrusandginger · 13/04/2024 17:24

crumblingschools
For people who think it is okay, would you be happy if you ran a hotel and people did this, so you lost out financially

So I could sell an extra room and make more money?

crumblingschools · 13/04/2024 17:31

@Citrusandginger but if you were in the off season, which OP is booking for, so will likely have empty rooms?

fieldsofbutterflies · 13/04/2024 17:33

crumblingschools · 13/04/2024 17:31

@Citrusandginger but if you were in the off season, which OP is booking for, so will likely have empty rooms?

It doesn't matter.

It's a room for four people. OP is filling it with four people. The fact that one of those people is an adult makes not one bit of difference.

Kijuity · 13/04/2024 18:11

PrattleTime · 13/04/2024 08:39

A quick peep back at your previous posts reveals otherwise. Lots of attacking and sniping at posters and rude to people. Lots of HTH posts when you can't possibly think it helps.

All of which is fine. Be who you are.

But to parade yourself as 'decent' is in fact dishonest in itself.

🤣 mic drop. Love this.

ruffler45 · 13/04/2024 20:00

fieldsofbutterflies · 12/04/2024 19:12

People do it all the time - do you really think staff kick you out if you bring a one night stand to your room, for example?

I said dont expect to get away with it, they may.

If the staff are lax then they are party to the deception and not exactly acting in the company's best interests.

Maverickess · 13/04/2024 21:00

I work in a hotel, not Legoland unfortunately 🤷🏼‍♀️ Just ring and ask, or book 3 kids and an adult, then ring and say you noticed it's wrong on the confirmation, booking systems can only do what they've been programmed to do online but usually a human can override it. Though you do run the risk of a no if they're strict about it. But just arriving with an un/incorrectly booked person runs the risk of being told no and you have to have an extra room on the day too.

I could put 10 people in a max occupancy of 2 room if I wanted to, it would give me a warning but let me do it, but you couldn't online.

It's likely that it's because the beds aren't really suitable for adults and they'd be at fault if they let you book say 4 adults in that room but 2 beds are smaller and not really suitable for an adult, they'd be miselling the room.

And it is actually a requirement (maybe legal or an insurance thing, I'm not sure on that bit) that hotels have accurate numbers and contact details for each room (the lead booker, not everyone) and no, the fire service won't just take staff's word for it when a building is on fire and there's potentially people in there that there's no one in that area etc, people wander around in hotels, people bring people back, people don't come back because they're in another hotel with someone, people room hop. Unfortunately I've been in this situation and they do a systematic search of all areas, they did ask if everyone that was booked was accounted for (they were) but they didn't just take my word for it, they looked anyway, but if someone wasn't accounted for they'd have known they were potentially actually looking for someone and where to start.

People do it all the time - do you really think staff kick you out if you bring a one night stand to your room, for example?

Well I have, and I've also turned a blind eye, depends on the situation.
One person booked and they try and sneak another 3 in late at night and pissed and I clock it? No, because chances are they're going to be noisy, piss off other guests and then I'm going to have a fight on my hands getting them out.

This situation? I'd just explain the beds aren't really suitable for adults, but change the booking to an adult but if it attracted an extra charge then I might waive it, depending on the attitude of the guest tbh. I'd only then be bothered if they complained about the bed not being suitable or wanted extra stuff or left a shitty review after being told about the beds. But that does happen and as they say, no good deed goes unpunished!

It's not about being the staff being a 'party to deception' it's about giving good customer service and understanding different situations and reacting accordingly.

Noyesnoyes · 14/04/2024 06:43

crumblingschools · 13/04/2024 11:10

@PrattleTime if you would have to pay for an extra adult and you didn’t then surely it is against the law. Bit like going to an attraction/theme park and smuggling an extra person in without having to pay for them

Against the law! Indeed it's a heinous crime and OP definitely risks getting a criminal record, very likely a custodial sentence.

Then she'll be sharing a cell and not a hotel room.

Well deserved though!

crumblingschools · 14/04/2024 09:34

@Noyesnoyes do you shop lift, or not think that is a crime either? If there is a different pricing structure for adults/children and you pay for 2 adults when in fact there will be three, that is wrong. If the price is the same or you just pay for the room, then it might simply be a case as another poster has said that the computer says no as the beds aren’t designed for that number of adults. Then you can phone them and describe the situation.

I think it is interesting that many people don’t think anything of cheating a hotel out of money, but wouldn’t steal from a shop.

LlynTegid · 14/04/2024 09:37

To me the words 'reasonable adjustment' for your DDs special needs seem to apply. Hope one of the suggestions others have made works.

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