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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

daughter was asked to leave homebase because she's under 18?

656 replies

whatisgoingonitw · 15/02/2024 17:37

My daughter and her friend (both 15) went shopping yesterday and nipped into Homebase as my daughter wanted a plant and her friend wanted a heated blanket. They were approached by a member of staff who said “what age are you both you don’t look old enough to be in here” they replied 15. The member of staff asked them to leave as you need to be 18 to shop. My daughter is very straight forward and says how it is, she told the member of staff no as that is not true. The girls continued to walk around the store and they were followed by this lady who works there. They got to the till and paid with no issues the employee at the till didn’t mention age. My daughter told me this when she got home and explained the employee was rude and followed them around the store as well as giving them “dirty looks” I rung the store today to speak to a manager as that customer service is not okay. He told me you do infact need to be with an adult 18+ to shop. Is this serious? I can’t find anything on the website.

OP posts:
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13
HateItWhenABitchLetsHimselfSlide · 15/02/2024 19:18

DistinguishedSocialCommenator · 15/02/2024 19:11

Please mind your language as I'm sure you would not say that to the face of the poster you are responding to.

Chats can become heated but no point is using foul language as it makes your argument look weak,

If you're offended by swearing I don't think MN is for you. Nethuns would be more your cup of tea.

Avocadosandwic · 15/02/2024 19:19

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Februaryfeels · 15/02/2024 19:19

Tilleuil · 15/02/2024 17:54

Well op you’ve brought the jobsworths out on this thread.
It's sad that we have such low expectations of teens.

Jobsworths? Why would you say that

Neriah · 15/02/2024 19:20

HateItWhenABitchLetsHimselfSlide · 15/02/2024 19:14

So a shop can decide to ban black people? Jews? Women? White people? Old people? Come off it! We have laws against discrimination in this country!

None of which apply here because they can deny entry to any person! There are grounds where "discrimination" is permitted. They can't say no black people. They can say YOU can't come in. And actually " no under 18's" is really common, and entirely lawful.

BobbyBiscuits · 15/02/2024 19:21

I guess they have had trouble with teens shoplifting, buying knives etc. It seems unfair on normal kids but they can choose an age limit I guess it's their prerogative. I doubt you or her will ever want to go back there now, so it's their loss.

Vgbeat · 15/02/2024 19:23

I had my first flat at 17 when I left home and nobody ever stopped me 🤣 technically though lots of shops do not like unaccompanied minors.

pinkyredrose · 15/02/2024 19:26

DistinguishedSocialCommenator · 15/02/2024 19:11

Please mind your language as I'm sure you would not say that to the face of the poster you are responding to.

Chats can become heated but no point is using foul language as it makes your argument look weak,

What the fuck are you on about? Mind your language indeed! 😂

FacingTheWall · 15/02/2024 19:26

Snowdropsarecoming · 15/02/2024 17:46

They would struggle to have their own flat at 16 as they can’t enter into a contract at that age.

My then 17yo ds signed a tenancy for a house share without any issues.

DistinguishedSocialCommenator · 15/02/2024 19:27

ZebraPensAreLife · 15/02/2024 19:14

What the fuck? We are allowed to swear on Mumsnet - it’s not a fucking primary school or church social!

Trust me you would not swear to my or the other poster's face. I'll let you have the last word.

DistinguishedSocialCommenator · 15/02/2024 19:28

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

WhatsTheUseOfWorrying · 15/02/2024 19:29

After the Miley Cyrus Wrecking Ball video I was so inspired that l went into my local B&Q, took my clothes off and started licking hammers. I was thrown out and got convicted of an indecency offence. Bastards.

Recently I wanted to get some Dulux emulsion and a couple of plastic buckets but they still won’t let me in. Discrimination!

owlsinthedaylight · 15/02/2024 19:29

Thanks for highlighting OP. I have emailed them to confirm if it is actually a policy rather than one rogue manager, and f it is policy then I won’t be using them any more.

Good in your daughter for standing up for herself. You should be proud 🙂

Just because the UK chose not to uphold the UN Convention on the Rights of the Child, that doesn’t mean it was the right decision, or the moral decision.

DistinguishedSocialCommenator · 15/02/2024 19:30

HateItWhenABitchLetsHimselfSlide · 15/02/2024 19:18

If you're offended by swearing I don't think MN is for you. Nethuns would be more your cup of tea.

TBH, it was a tongue in cheek comment.
However, I do not swear at home or where I worked
People swearing is a big put off for me especially when I see ladies, ie aged 21 or over as they should know better, it makes them look crass IMO

Please feel free to carry on swearing, your choice.

returnofthecat23 · 15/02/2024 19:31

My 15 yo daughter regular stops at home base for bike bits or a drink from the vending machine they have in there whilst out with her friends as its the only shop they pass on the cycle paths, and her, or her friends, have ever been asked to leave. Its either store specific, or theres more to the story you havent been told.

ZebraPensAreLife · 15/02/2024 19:32

DistinguishedSocialCommenator · 15/02/2024 19:30

TBH, it was a tongue in cheek comment.
However, I do not swear at home or where I worked
People swearing is a big put off for me especially when I see ladies, ie aged 21 or over as they should know better, it makes them look crass IMO

Please feel free to carry on swearing, your choice.

So it’s fine for men to swear?

We all swear freely at work. My Head of Department has a marvellous vocabulary - I envy her fluency!

gamerchick · 15/02/2024 19:32

ADoggyDogWorld · 15/02/2024 17:46

Age restricted products absolutely do exist. I suspect you have half a story here, OP.

Yes and told by a rude and gobby kid.

LovelyTheresa · 15/02/2024 19:33

JMSA · 15/02/2024 17:50

My daughter is very straight forward and says how it is, she told the member of staff no as that is not true.

God, she sounds annoying.

No, she doesn't. She sounds sensible. I have never heard such nonsense in my life. 'No under 18s'!? Poppycock.

TarantinoIsAMisogynist · 15/02/2024 19:35

DistinguishedSocialCommenator · 15/02/2024 19:30

TBH, it was a tongue in cheek comment.
However, I do not swear at home or where I worked
People swearing is a big put off for me especially when I see ladies, ie aged 21 or over as they should know better, it makes them look crass IMO

Please feel free to carry on swearing, your choice.

ODFOD

SurferRona · 15/02/2024 19:37

whatisgoingonitw · 15/02/2024 17:58

I absolutely understand that there are age restricted products, but from what they had purchased they were not age restricted. If they were age restricted that would be a different story and I would of understood. I definitely believe what my daughter is telling me is true, she is very honest and if she was messing about in store etc she would just say. She came home mind blown at the employee approaching her and her friend and asking them to leave because they were under the age of 18. I definitely do not believe my daughter was trying to shop lift as I give her money and she came home with the plant she's been talking about for a while now that she wanted for her room. She is sensible. To the person who said "your daughter sounds rude" I wouldn't say rude. She says it how it is, isn't afraid to voice anything which I like about her because I'm a people pleaser she certainly isn't. I'm glad they continued to go to the till. As the employee at the till had no issue in serving them and didn't ask for ID. If the policy is in fact you need to be 18+ to enter the shop it should be online and maybe the outside shop window. I've just never heard of it before.

How wonderful your daughter is OP! Well done on bringing her up confident and articulate to challenge nonsense when she sees it!!

TarantinoIsAMisogynist · 15/02/2024 19:37

DistinguishedSocialCommenator · 15/02/2024 19:27

Trust me you would not swear to my or the other poster's face. I'll let you have the last word.

What a small life you must live if you genuinely don't believe that grown women would say "What the fuck?" in real life. 😂

FreebieWallopFridge · 15/02/2024 19:37

Are they going to start IDing people on the door?

What utter bullshit they’re spouting.

oakleaffy · 15/02/2024 19:37

JMSA · 15/02/2024 17:50

My daughter is very straight forward and says how it is, she told the member of staff no as that is not true.

God, she sounds annoying.

'' Straight forward , says it how it is ''= Rude.

jubblysquish · 15/02/2024 19:38

@DistinguishedSocialCommenator

'Trust me you would not swear to my or the other poster's face. I'll let you have the last word.'

HAHAHAHA
You're well hard!! 😂😂😂

Denimdenimdenim · 15/02/2024 19:38

@DistinguishedSocialCommenator

You need a cup of tea and a lie down 😂

LiquoriceAllsorts2 · 15/02/2024 19:38

I know several people who worked in home base when in 6th form and under 18.
I understand not wanting kids in there messing around but a blanket ban seems unfair and 18 is quite old. People can leave home and work before then.

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