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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Landlord being an arse

216 replies

landlordstress · 10/02/2024 16:48

Very long story as short as possible:

We have lived in our current home (privately rented) since April 2020. House is relatively old (1920s build, Victorian style), so lots of things have started to go wrong over the past few years. Landlord is really disinterested in any repairs that have arisen. We've had issues with the boiler (which eventually required full replacement), leaks from the bathroom into the kitchen, tiles randomly falling off in the bathroom and shattering, heavy doors randomly falling off their hinges (almost landing on my toddler and instead landed on my arm to prevent this). All repairs we've needed have generally required repeated requests to the landlord before any action has been taken. The boiler issue for example went on for around 4-5 months, breaking pretty much fortnightly in that time, before landlord eventually agreed to replace it and that was over the winter months too with a baby, so totally nightmare.

The worst problem however, has been a leak in the back porch area (which is an extension on the house), which we first brought to the landlord's attention in October 2020. I know this because I was pregnant with my now almost 3 year old at the time and was concerned about slipping on large pools of water that came through the roof into the house near the back door every time it rained. Landlord did nothing. He replied to requests to fix it with comments such as "it's only a problem when the rain is coming from a particular direction" and so on... promised to get certain treatments to try and address it, never did, etc.. just fobbing us off essentially for years.

It came to a head last year when I decided enough was enough and I was sick of almost slipping in large puddles of rain water every time it rained heavily. At this point it had gone for so long the plaster work was falling off in chunks as the rain came through into the back porch area. We were constantly sending photos and videos of this to the landlord, again, nothing done to repair. So I contacted the council in desperation. They were horrified on inspection and got in touch with him, giving him deadlines and timeframes to fix it etc.

We now have a timeframe for something being done, he's apparently told the council workmen are coming round on a date in a few weeks time to put up a scaffold. However today on the phone to my partner he stated that he didn't like that we "updated" the council every time there was an issue and it felt like "tit for tat". My partner is quite a passive person and didn't challenge this but I am FUMING at this comment.

How dare he suggest we are in a "tit for tat" game playing situation here? He has forced our hand by doing nothing about the problem for 3.5 years, and now we have someone advocating for us and giving him deadlines and consequences for not fixing the issue, he has the audacity to accuse us of playing a "tit for tat" game?!

For context this is not a cheap property, we pay £900 a month to live here. And the place isn't even watertight and hasn't been for 3.5 years. The roof where the leak is at the point of literally crumbling away. I worry the whole thing is going to collapse on my toddler's head. Since our tenancy began in April 2020 we have paid this man around 41k in rent. What the hell has he done with our money and why can't he use some of that to fix the bloody state of the place? Instead of calling my partner to imply we are doing something wrong by involving the council? I am SO angry.

AIBU to have involved the council for help?
AIBU to be fuming and to expect a watertight property for £900 a month?!!

OP posts:
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Startyabastard · 10/02/2024 18:01

This is why I fucking hate landlords!!!!! 🔥 🔥
It's dangerous and they don't give a shit. Awful. I feel your pain xxx

landlordstress · 10/02/2024 18:02

@TheSnowyOwl

Here you go, I'll try a few of these after a quick google.

Our previous landlord before this muppet was FANTASTIC. He'll vouch for us.

Landlord being an arse
OP posts:
landlordstress · 10/02/2024 18:03

I'll approach our previous landlord who was fantastic, AND I'll collate proof or rent payment (never missed a single one despite all this), AND I'll give the context of the arsehole refusing to give us a reference to the new agent / LL.

Any reasonable person would be fine with that.

OP posts:
landlordstress · 10/02/2024 18:06

Startyabastard · 10/02/2024 18:01

This is why I fucking hate landlords!!!!! 🔥 🔥
It's dangerous and they don't give a shit. Awful. I feel your pain xxx

Thank you x

OP posts:
Travis1 · 10/02/2024 18:07

@TheSnowyOwl yeah demanding to know her ‘back up’ for the landlord declining a reference and telling how you wouldn’t rent to her is really me misreading. You realise that they’ll have evidence of the situation with the landlord and any decent landlord would understand that and take it on board. Obviously not you

landlordstress · 10/02/2024 18:07

AND @TheSnowyOwl, as well as the above. I will also ask our council guy who's got reports of all this saga ongoing, including how the current LL is in breach of the law, to vouch for us too in a written statement or something.

Those 4 things should get us through if the arsehole refuses to vouch for us.

OP posts:
shellyleppard · 10/02/2024 18:10

Op I had a similar issue with rising damp, everytime it rained you could see the black mould creeping up the walls. We contacted the local council as landlord was refusing to do anything. The council gave them a deadline to do the work......and they evicted us!!!! They eventually sold the property without fixing the damp problem. Boils my blood

landlordstress · 10/02/2024 18:13

Travis1 · 10/02/2024 18:07

@TheSnowyOwl yeah demanding to know her ‘back up’ for the landlord declining a reference and telling how you wouldn’t rent to her is really me misreading. You realise that they’ll have evidence of the situation with the landlord and any decent landlord would understand that and take it on board. Obviously not you

Thank you! All of those questions were the exact opposite of helpful, glad it's not just me who could see it!

OP posts:
landlordstress · 10/02/2024 18:14

shellyleppard · 10/02/2024 18:10

Op I had a similar issue with rising damp, everytime it rained you could see the black mould creeping up the walls. We contacted the local council as landlord was refusing to do anything. The council gave them a deadline to do the work......and they evicted us!!!! They eventually sold the property without fixing the damp problem. Boils my blood

Sorry this happened to you.
Our LL as it stands cannot legally evict us as he's not in possession of the required licence to do so, the council informs us

OP posts:
Fallenangelofthenorth · 10/02/2024 18:22

Is it a selective licence he needs? Does he have other properties? Because it's £825 per property where I live. Which is on top of all the repairs and safety checks which he doesn't sound to have been keeping on top of. Has he done gas and electrical checks? And installed smoke and co detectors?

sussexlady · 10/02/2024 18:22

If the Landlord gives notice - revenge notice - he will still have to do the repairs that the Council want want done if he wants to let the property again.

Just because he has new tenants doesn't mean he doesn't have to do those repairs.

This is HIS property he has been told to repair, he is not being asked to pay for the repair of his next door neighbour's roof.

It isn't a fine It is a business expense which he has incurred as part of running his own business.

There is a huge demand for rental properties everywhere why would he not want to continue having tenants he seems to make good money out of it. Why would someone not want to maintain his own property like most people do

caringcarer · 10/02/2024 18:24

landlordstress · 10/02/2024 17:01

@Fallenangelofthenorth

For a property that meets our requirements in the area we need we are looking at £900-£1300 pcm. Many of what we've seen are at the top end of that budget, we've been waiting for something slightly lower to come up.

This is clearly a bad LL. There are some bad ones around but also lots of good ones. You have done nothing wrong. However it seems this bad LL has been charging you a low rent compared to other similar properties being £1300 pcm. I think you need to move out with young DC in that place. I would not be surprised if this LL gave you notice Section 21 once he's done the mandatory repairs. At the very least I think he will increase the rent to £1300 once the property is up to scratch. The Renters Reform Bill cancelling section 21 has not had third hearing and no date for this forthcoming, now it looks likely nothing will get done before the likely autumn election. LL's are giving section 21 to tenants who they think may cause them problems in the future.

dazeydazey · 10/02/2024 18:25

you certainly were not in the wrong,he is just annoyed at now being made to spend money and put some effort in!stick to your guns

landlordstress · 10/02/2024 18:25

Fallenangelofthenorth · 10/02/2024 18:22

Is it a selective licence he needs? Does he have other properties? Because it's £825 per property where I live. Which is on top of all the repairs and safety checks which he doesn't sound to have been keeping on top of. Has he done gas and electrical checks? And installed smoke and co detectors?

Yes this is the licence he didn't have that he needs

Gas checks are as far as I know up to date. Electric not sure. Smoke detectors yes. Carbon monoxide detector, no, not when the council first got involved. They forced his hand with that too.

OP posts:
landlordstress · 10/02/2024 18:27

@caringcarer

He can't charge us £1300, that's well above market value for this area of the city. The area we are looking to move to, which is around 8 miles away on the other side of the city, is where properties like ours go for 1,300-1,500 as that's a more sought after postcode area.

OP posts:
MikeRafone · 10/02/2024 18:30

landlordstress · 10/02/2024 16:54

Were we wrong to get the council involved though? He's implying that we are but surely he can see he's forced our hand here?? How could any reasonable person NOT see this?

No you did exactly the correct thing in getting council involved. This is the type of business person that needs a third party to deal with him.

your are taking the tit for tat comment personally, he’s an arse and behaving like a tantruming child caught out.

id deal with everything in writing by email, that way you have a record of dates times and what was agreed or said

landlordstress · 10/02/2024 18:34

@MikeRafone he doesn't really reply to any texts or emails from us, and if he does he just fobs us off. He also blocked me from contacting him last February after he called me "barking mad" down the phone when I was making the 15th or so call in around 4 months to request the boiler repair, and understandably very at the end of my tether by then. I told him it was completely unacceptable and he needed to do something as this couldn't go on etc. That was his response and then he blocked me. So partner only deals with him, and his text replies to partner are vague and non committal. Hence council involvement. Council are keeping a paper trail of everything though on our behalf.

OP posts:
caringcarer · 10/02/2024 18:39

landlordstress · 10/02/2024 17:50

And I'd like to add, we have never, not once, withheld rent despite this issue. At its worst in our desperation for a safe and habitable home, we considered saying to him we will find a builder to make the repairs and take it back out of the rent, but instead we got the council involved to help.

You couldn't have withheld rent because that is illegal. He would have issued a section 21 to evict if you did that.

MikeRafone · 10/02/2024 18:39

Glad council is keeping record and also glad he can’t evict you. Even if he serves a section 21 it’ll be thrown out in court without licence- so you can sit back on that one as bailiffs won’t work without court paper work

MikeRafone · 10/02/2024 18:41

caringcarer landlord can’t get eviction sorted in court as he doesn’t have a license, court will throw it out regardless of non payment of rent - though obviously in op case they are no withholding rent

landlordstress · 10/02/2024 18:41

This is a screenshot from the council website - this are the possible consequences of him not meeting the requirements to be granted a licence to let the property (ie if he doesn't make the repairs). One possible outcome is he could be ordered to pay us back 12 months rent. I doubt he's going to refuse to do the repairs as he'd potentially have to pay us £10,800 back. As well as end up with a fine on top of up to 30k 😬

Landlord being an arse
OP posts:
Snuggleyou · 10/02/2024 18:43

NotQuiteNorma · 10/02/2024 17:51

Well it's not exactly going to bode for a happy relationship with your landlord going forward. You should always be very careful about council intervention. He may see you as trouble and decide not to renew your contract.

She’s paying for a service that he’s not fulfilling on his end. Are her family supposed to live in dangerous and unhealthy situations, best not rock the boat just leave all the power in the slumlords hands. I think not.

ConsuelaHammock · 10/02/2024 18:43

I would have moved years ago. The landlord is terrible but you should accept responsibility for your family and rent somewhere watertight?

landlordstress · 10/02/2024 18:44

@caringcarer

Refusing as a landlord to maintain a property to a habitable and safe standard and not possessing the required licence to rent out a property are also illegal. 🤷‍♀️

OP posts:
mondaytosunday · 10/02/2024 18:44

No you were not wrong. Tit for tat? What does he mean? You're not doing anything wrong, and he's not doing anything right!
I'm a landlord and I only rent out property in a condition that I'd be happy for my kids to live in - when the boiler broke down in one flat on a Sunday (always on a Sunday), I went out and bought those oil filled radiators for each room and luckily they had an electric shower so could still use that. Plumber was out within 48 hours.