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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have emailed the attendance officer!

131 replies

SummerDays2020 · 26/01/2024 22:39

Today my DD had an ASD assessment and she was diagnosed with Autism. She was in school before the appointment and again after even though she was tired and upset because I thought I better send her back in because of her attendance. She has been at this school since a few weeks before Christmas and has had 5 days off. 3 for a heavy cold with a fever in her second week and 2 as she had D&V last week. She has severe anxiety and struggles every morning with the transition to school but apart from when she was ill she's gone in every day. She was in every day this week.

I got home from picking her up from school and checked my emails. I had an email from the attendance officer. Telling me that she may not authorise absences without medical evidence. All sorts of nonsense about 'support' and a 'plan' which amounted to - DD must have 97% attendance over the next 6 weeks and the threat about not authorising absences. Oh and she also reminded me that term time holidays can only be authorised in exceptional circumstances! I've not asked for a term time holiday!!

It honestly made me so angry. Every morning is a battle. It is so hard, I sometimes have to literally prize her fingers off me. She tries so hard and does so well, but instead of a well done we get this! It was just the kick in the teeth I didn't need today.

I replied that sending me this on the day of her assessment was nicely timed. I told her how hard it is for DD and me but I've got her in every morning except when she was unwell. I told her it was her choice not to authorise absence but as a nurse I knew how irresponsible it would be of me to send her in with a fever or D&V and equally how irresponsible to take her to the GP in these circumstances for 'medical evidence'. I also said I could see nothing about support or a plan only a threat and although I have worked very happily with school staff to support my DD I would not be threatened.

I wouldn't have minded if she'd emailed to see if she could support us. But it was just judgement and certainty not an email that encourages me to want to work with her on Dd's attendance!

OP posts:
redsky21 · 28/01/2024 08:20

shockingteaching · 27/01/2024 23:24

i am saying it makes the parent’s life easier, not the kids. I work in a school and I hear every day the number of parents sending their sick kid to school because they have an important work meeting, they cannot miss work etc! So yes, they do send them to school sick because they cannot rearrange child care. Why else do you think they send them in ill?

Because of the ridiculous pressure put on them to keep attendance up, as shown on this thread.

HalloumiGeller · 28/01/2024 08:59

With respect, that person is doing their job.

I am shocked at how low the attendance rates for kids at school has dropped since covid, it's concerning and I don't understand why tbh.

Her email caught you on a bad day, so I'd honestly just let it go. As for the holiday thing, so? She was just reminding you (as she will with other parents of low attendance kids) so again, I wouldn't take this personally.

Notmetoo · 28/01/2024 09:04

I think you were absolutely right to send that email. I don't understand why anyone thinks threatens will help in those circumstances. And the nonsense about 97% attendance rates makes me so angry. It is like there should be one size fits all when it doesn't.
There is no wonder why home education is rising and there are so many anxious children .
Good luck to you and your daughter and don't let anyone tell you that you are not doing your best.

Poudretteite · 28/01/2024 09:11

Well done. That sounds like a perfect email.
We recently got a letter from our head warning of flu and Covid circulating - and in the same letter telling parents not to keep their kids off for a cough and fever and just to give Calpol in the morning!!
I DGAF about school attendance quotas, I won't be sending my kids to school ill to impede their recovery and put other children at risk just so the school can tick a box.
A fellow school mum had hers off with flu for five days and called in every day, but school still reported them to SS and she ha a social worker come to her door!! It's outrageous.

CucumberBagel · 28/01/2024 09:12

You did the right thing.

Sunflower8848 · 28/01/2024 09:16

Why are schools obsessed with attendance? Surely illness and mental health should have equal priority. 100% attendance but the kid is suicidal, or 70% attendance and the kids is managing…? All I can think is that schools get some sort of financial compensation for attendance figures!

BlackeyedSusan · 28/01/2024 09:19

It'll be the standard letter... But it still really hurts when you are doing your best to get your kid in school and support them with their disability.

We're expecting one soon. Surprised we have not had one yet already this term. I have significant evidence that I have been working really hard to get them in school so that should help.

FuckinghellthatsUnbelievable · 28/01/2024 09:27

Attendance does drive me bonkers. DS was often sent home for being sick. Then the school would like him off for 48 hours but because he is sick so often, they’d like him in every day but then call to have him collected and moan that he should have been off for 48 hours. There is no joined up/ individual child thinking.

The Gp thinks he has excess stomach acid so he takes medication which has helped but not eliminated the problem.

Fallenangelofthenorth · 28/01/2024 09:30

SummerDays2020 · 26/01/2024 23:31

I blame the government, yes. But the school can choose how to implement this. If they really want parents to work with them to improve attendance then don't alienate the parents!

Exactly! I would expect grown adults who describe themselves as professionals to have enough about themselves to use their fucking words rather than parrot government policy mindlessly.

I've had similar with my daughter who has a heart condition so I understand your frustration @SummerDays2020. I've even had the school nurse tell my daughter that heart palpitations and dizziness were "normal for her" and to go back to lessons. I had to send a copy of the letter from my daughter's cardiologist disagreeing with this. I shouldn't have had to though. How on earth can someone responsible for the welfare of children possibly think a heart rate of 235 bpm is absolutely fine? So frustrating the complete lack of any critical thinking. As highlighted by the above post "duh it's the government's fault, blame them, I'm only following orders"!

Mohur · 28/01/2024 13:13

meemawww · 27/01/2024 22:05

Attendance officers think they're the fucking police sometimes. I actually threatened to ring the police when it was suggested they wouldn't allow my teenage DD to be collected when she had been sick. She rang me from the toilets so obviously I called school and her argument was 'nobody heard her being sick' I said I should fucking hope nobody followed her from class to the toilet! My sister (who also has a child at the same school) was on her way to collect her (I don't drive and was at work 30 miles away) and they let her leave when she got there 😡

I've had an autistic child call from the toilets in a state of sensory overload and having had a panic attack following a day in isolation, a sanction the school had received express written advice against using by their Paedatrician, because of the potential for harm. I called to see if I could collect DC and had the exact same response. Should have reported it to the LA as safeguarding concern. Will do if it ever happens again.

Mohur · 28/01/2024 13:14

Fallenangelofthenorth · 28/01/2024 09:30

Exactly! I would expect grown adults who describe themselves as professionals to have enough about themselves to use their fucking words rather than parrot government policy mindlessly.

I've had similar with my daughter who has a heart condition so I understand your frustration @SummerDays2020. I've even had the school nurse tell my daughter that heart palpitations and dizziness were "normal for her" and to go back to lessons. I had to send a copy of the letter from my daughter's cardiologist disagreeing with this. I shouldn't have had to though. How on earth can someone responsible for the welfare of children possibly think a heart rate of 235 bpm is absolutely fine? So frustrating the complete lack of any critical thinking. As highlighted by the above post "duh it's the government's fault, blame them, I'm only following orders"!

Ah yes. The Nuremburg defence.

SummerDays2020 · 29/01/2024 17:45

meemawww · 27/01/2024 22:05

Attendance officers think they're the fucking police sometimes. I actually threatened to ring the police when it was suggested they wouldn't allow my teenage DD to be collected when she had been sick. She rang me from the toilets so obviously I called school and her argument was 'nobody heard her being sick' I said I should fucking hope nobody followed her from class to the toilet! My sister (who also has a child at the same school) was on her way to collect her (I don't drive and was at work 30 miles away) and they let her leave when she got there 😡

Nobody heard her being sick! As you say unless they are suggesting they have someone on duty listening to DC using the toilet which would obviously be very disturbing, what on earth does that mean!

OP posts:
SummerDays2020 · 29/01/2024 17:47

shockingteaching · 27/01/2024 23:24

i am saying it makes the parent’s life easier, not the kids. I work in a school and I hear every day the number of parents sending their sick kid to school because they have an important work meeting, they cannot miss work etc! So yes, they do send them to school sick because they cannot rearrange child care. Why else do you think they send them in ill?

Well, of course it could be because the attendance officer has threatened not to authorise an absence due to the DC being unwell.

OP posts:
SummerDays2020 · 29/01/2024 17:48

Sunshineandrainbows23 · 27/01/2024 23:34

This. Well done! :)

So kind, thank you!

OP posts:
SummerDays2020 · 29/01/2024 17:52

Thisisnottheend · 27/01/2024 15:38

@SummerDays2020 please don’t worry ,even if it wasn’t a generic email it was probably a good chunk cut and pasted of the things attendance officers “have” to say, I’ve had 2 letters recently very much along the same lines (even though my kids have about 93 and 92% attendance last term) suggesting the need to make a “management plan” . I also have a ND girl who is now doing exceedingly well at school but occasionally has a mega meltdown and I’d rather she has 1 day off school ( where she actually gets on and does the work she has to do !) rather than push her to go on and risk her getting back to the poor mental state she was in a couple of years ago. I did feel quite insulted though ,i have a chronic illness myself so I would always prefer my kids in school than out! That’s said I do know kids who literally do choose to have regular time off as their parents aren’t too bothered!

Believe me, I need the break, while mine are at school/college! Having to be stuck in with an ill DC is no fun. And I completely agree about the 1 day off rather than it escalating.

OP posts:
SummerDays2020 · 29/01/2024 17:59

CurlyhairedAssassin · 27/01/2024 15:42

I agree with you. It's galling that there is minimal help for kids with ASD, particularly if they mask well in school, yet schools still clamp down hard on their attendance. A child with ASD may be able to attend every day, all day, IF certain things were in place eg quiet place for them to go at break and lunchtime away from the rowdiness of the yard etc, but in a lot of schools particularly secondary it's unlikely that they'll be able to provide this, and every child is just expected to get on with it.

I used to hate the noise and hustle and bustle of non-classroom time in school, but in those days you were allowed to go home for dinner, which I did each day. It helped me manage the whole day better. You can't do that these days, I feel for the quiet teenage kids who have nowhere peaceful to go at lunchtime and have the horrible loud bully types to deal with, with minimal supervision.

I went through the appeal process to get my DD into her secondary for all the reasons you mention. She needs support and somewhere quiet she can go. They have a Learning Support centre she can go to before school at breaks and after school. They take her there in class time too if necessary. She often goes there before school to do a bit of colouring or drawing before school starts and to run through her day with one of the staff. They help with any worries or issues and help with homework too.

OP posts:
SummerDays2020 · 29/01/2024 18:00

cansu · 27/01/2024 15:52

The attendance officer is doing what they have been told to do. It sounds like you made it personal by saying it was nicely timed etc.

Yes, I did take it personally. It was terribly timed.

OP posts:
cansu · 29/01/2024 19:00

How would she know that though? The attendance person is hardly likely to know that you had been to this appointment and been told this.

cansu · 29/01/2024 19:02

It is also interesting that you say you appealed fir this school because your dd gets good support. You then chose to send a snippy email to someone doing her job.

LordSnot · 29/01/2024 19:11

cansu · 29/01/2024 19:00

How would she know that though? The attendance person is hardly likely to know that you had been to this appointment and been told this.

Maybe she should ask some questions before sending a threatening email then.

Scarletttulips · 29/01/2024 19:20

Behind your email is someone doing a minimum paid job, who send a standard email to all absent students parents.

They work in an office - they are not their to offer support - there are other staff members who’s job it is to offer support. Why have a dog at the wrong person? Why not seek the support you need?

Why be upset over a standard letter? You’ve been in the school system at least 7 years and you khow it works.

Well down one the email? You haven’t made any difference to anyone long term - maybe focuse on positive change and join a SEN group to further the cause?

Mohur · 29/01/2024 19:31

Scarletttulips · 29/01/2024 19:20

Behind your email is someone doing a minimum paid job, who send a standard email to all absent students parents.

They work in an office - they are not their to offer support - there are other staff members who’s job it is to offer support. Why have a dog at the wrong person? Why not seek the support you need?

Why be upset over a standard letter? You’ve been in the school system at least 7 years and you khow it works.

Well down one the email? You haven’t made any difference to anyone long term - maybe focuse on positive change and join a SEN group to further the cause?

These sort of letters may well constitute discrimination arising from disability under the Equality Act. Disabled people and their families do not have to put up with demeaning, upsetting and potentially unlawful behaviour just because other people don't understand their obligations. Schools are publically funded institutions and need to get this stuff right, including by training their staff who have an interface with the public.

Mohur · 29/01/2024 19:31

*publicly

Abbimae · 29/01/2024 19:40

They are just doing their job. There is prob an attendance officer reading this thinking ffsake

Mohur · 29/01/2024 19:52

Abbimae · 29/01/2024 19:40

They are just doing their job. There is prob an attendance officer reading this thinking ffsake

Good. People deaing with the public need to understand equality legislation.

And attendance officers should be familiar with DfE's school attendance guidance which explicitly states that schools SHOULD NOT routinely seek medical evidence in order to authorise absences.

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