To keep it brief. I’ve had multiple children attend this nursery over the past 5 years. My daughter is now there and has been for the past two years.
When my other children attended the nursery they would do daily posts which included a mixture of individual posts with photos of just my child and group posts where you could see what all the class were doing. Either way they were updating the app (tapestry) daily or at the very least 3 out of 5 days a week.
My older child left there last year and since the posts have really deteriorated. I’ve just had a look and since coming back from Christmas (my daughter attends full time) there have only been 2 group posts, one of those posts she wasn’t in it, and one you could see the back of her head.
I know it may sound trivial but I find it very frustrating that they charge £75 a day and I don’t even get to see what my daughters doing at nursery, I also have mum guilt for working full time & some mornings she struggles to go in so would put me at ease to just see what she’s doing. I raised it with management after my older child left and said I wasn’t getting many photos or updates on the app and they simply said they don’t have time to do individual posts now so they are trying to take photos of all children to post on one group post. This itself I find an issue because there are usually between 50 and 80 photos per group post and then I have to go through every photo like a detective searching for the side of my child’s head! It’s frustrating. when I raised it previously they said they were trying to do a couple of group posts a week but as I said above they’ve only done 2 posts over the last 3 weeks.
AIBU? I really want to raise it again but I don’t want to be one of those parents!! I understand they’re busy but if every other nursery do it why can’t they? It just seems lazy?!
How do I bring it up AGAIN?!