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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Air bnb owner ott or do we deserve to be chucked out?

711 replies

Pilloh · 12/11/2023 19:25

We were forced out of our house due to a water leak in the house. The insurance company said we had to move out due to the severity of the work.

A bit of a nightmare for us as we have a large dog. He’s been called a wonderfully mannered dog by a qualified behaviourist outside the house who really doesn’t care about people/other dogs. But he is a breed used for guarding and therefore very barky at home (we have a command that gets him to be quiet but it doesn’t stop the impulse to bark initially). Not to make excuses, we were working on this with the behaviourist pre-pandemic but our progress stalled so we just manage the situation. Ie we have gates all around our house/garden, don’t allow strangers and the dog to meet inside the house (he’s totally fine with people when they are not on “his” property). Our house is basically Fort Knox and only DH and I are here so it’s all pretty easy to manage.

We told the air bnb owner that please tell the cleaner not to enter house or garden without telling us as dog will run up and bark at strangers. He agreed. We explained the situation and he said he understood.

Yesterday pm, cleaner comes into the garden when I was playing footy - she was fetching something from shed. Dog ran towards her and barked. I gave the recall command which worked initially but then my dog ran back to cleaner and barked. It’s no doubt intimidating. After 20 ish secs dog was in the house and I apologised. Recall is not full proof hence why we never rely on it. We would never have found an Airbnb where we were not assured we would be informed of any person entering the property.

Owner has messaged now saying the cleaner won’t return whilst we are here and that means we have to leave as the owner is not ok with the house not being maintenanced.

Cleaner has visited 4 times without incident as the right procedures were followed.

Who is being unreasonable?

OP posts:
Thread gallery
7
Carpediemmakeitcount · 12/11/2023 22:30

Leave a bad review and tell the people about privacy issues. She probably exaggerated a lot.

Angelsrose · 12/11/2023 22:30

It sounds like the op has made an effort in the past to improve her dog. Whilst that is commendable, now the Air BnB owner is concerned about the welfare of the cleaner. It may seem unfair to the op but it is important that a worker feels safe in their workplace. It's probably best to find alternative accommodation.

Hippobot · 12/11/2023 22:31

@Dinglewoop

My post that you are quoting was in reply to you writing this:

"To all the people saying it's fine that the Airbnb owner has changed their mind - I'd love to see how you would react if you got kicked out of your Airbnb mid holiday"

You started the human comparison and I replied to illustrate how ridiculous it is to compare human behaviour to that of dogs.
You are determined to be facetious and I'm bored of you quoting me and writing ridiculous and irrelevant things that have nothing to do with the OP's situation.

Dacadactyl · 12/11/2023 22:31

Carpediemmakeitcount · 12/11/2023 22:28

And what does that mean you must be right???

On a thread where someone is asking "is the airbnb owner being unreasonable" and the majority of posters say "no", it means that the majority of posters agree with the airbnb owner.

Therefore, his actions are not unreasonable.

RedToothBrush · 12/11/2023 22:31

Carpediemmakeitcount · 12/11/2023 22:24

She could have been doing naked gardening and then the cleaner turns up announced. The bloke is a prick end of.

Normally with a holiday let it's never an issue.

The renter stays for a week, checks out and then the cleaner comes in before the next guest.

With someone staying for weeks on end this isn't happening and is out of the ordinary. And the arrangement therefore isn't working for the cleaner who doesn't want the hassle of having to check. Owner thought it would be fine but it's clearly not.

That's the point. The entire point. The arrangement isn't working and has broken down and the dog is part of the problem and that's made it all worse.

Caerulea · 12/11/2023 22:32

Read all your comments & enough of others replies before I got bored of the ridiculous anti-dog BS on here.

You did everything you should, cleaner turned up unannounced, the Airbnb host is being a dick. There's a literally nothing else you could have done. Also correct to not mention the breed.

KissyMissy · 12/11/2023 22:34

GetBackIntoBed · 12/11/2023 20:13

YANBU. You asked to be told when the cleaner was going to be there. She turned up unscheduled. Her fault.

It is the same as if a cleaner was to walk in on someone naked in a hotel room, after being told always to knock first. If they dont knock then it is hardly the guest's fault!

Dont follow rules - you get what you get.

(Though blaming the pandemic is really annoying - that excuse has got old very quickly)

👏

JANEY205 · 12/11/2023 22:35

Honestly my well trained Daschund wouldn’t necessarily be ok with a stranger appearing where we are staying. Is this not the norm for the vast majority of dogs? My dog is lively outside of the home but they are an animal and by instinct guard their home. Even without the dog I wouldn’t want a cleaner turning up whenever they feel like it without prior notice!

Sensibleandboring · 12/11/2023 22:35

That feels like quite a tricky one, but if you are a long-term Airbnb Guest, aren’t you entitled to quiet enjoyment like a renter would be? Why are they disturbing you with cleaning you haven’t asked for?

Bloopadoop · 12/11/2023 22:35

It seems clear to me that, dog or no dog, the cleaner shouldn’t have been there unannounced. If you’re still in occupation, you clearly need warning that someone is coming over. But it having happened, the problem now is that the owner has a cleaner who has been freaked out by a big scary dog - who he’s been told by the dog’s owner is a biting risk. The owner would be nuts to let you stay, from his point of you it’s a disaster waiting to happen, that he’ll worry he’ll end up liable for because he knew the dog was a risk. And you don’t have any security of tenure, so he can just ditch you. Shit though it may be for you, you can hardly blame him…

sandyhappypeople · 12/11/2023 22:37

I think the cleaner had a bloody nerve, no one should be letting themselves onto 'your' property without your knowledge, I'd be really annoyed.

We've had this on holiday before where strange people have just randomly come round the back of the house we're staying in, gardeners, cleaners, people doing maintenance, it really pisses me off, our dogs are really friendly, so nothing to worry about there, but it's not the point, all it would take would be a knock at the door or a quick text from the owner and I wouldn't have a problem with it at all.

Pilloh · 12/11/2023 22:40

I mentioned the pandemic as we were doing really well with having unknown people into our home before. We have since lost steam for various reasons. A bit weak but still relevant imo.

OP posts:
StarlightLime · 12/11/2023 22:43

Pilloh · 12/11/2023 22:40

I mentioned the pandemic as we were doing really well with having unknown people into our home before. We have since lost steam for various reasons. A bit weak but still relevant imo.

Not that relevant three years later, no.

Hippobot · 12/11/2023 22:43

melj1213 · 12/11/2023 22:25

That doesn't answer the question of what people expect a dog to do when an unexpected stranger appears in their home.

The OP knows the the dog is reactive in their home and has made every precaution to safeguard the dog and anyone else by ensuring they get some prior warning of visitors. I doubt the OP has notes at their actual home but when you're in a temporary space where you have no idea who will try and enter (landlord, cleaner, gardener etc) it is courteous to prewarn them that there is a dog on the property and to let the owner know of your presence so they can secure the dog.

The cleaner decided to ignore the set protocol - let the OP know ahead of time that they are coming - and common courtesy - knocking and not just letting yourself in to someone else's space and was surprised to be confronted by a barking dog. This is 100% a situation caused by the cleaner

The answer to that is that I expect the dog to be trained appropriately not to bark at strangers. It's not a hard thing to train and is perfectly reasonable. The owner should be in charge of the dog and the dog take their lead from the owner. A dog that thinks it's the gatekeeper of the owner's house is a dog that doesn't know it's not the alpha in the pecking order. That's dangerous. Outwith working dogs that are used to guard, a dog should not display that level of autonomy. These are pack animals and should not be the leader of the pack when living with humans. The dog should look to the human to decide who comes into the property. Watch an episode of It's Me or the Dog with Victoria Stilwell and you will see exactly how to train a dog to not bark or be aggressive when people come to the door. People shouldn't be threatened by intimidating barking or lunging from large dogs when they pose no threat to the dog owners or the household.

Dinglewoop · 12/11/2023 22:44

Hippobot · 12/11/2023 22:31

@Dinglewoop

My post that you are quoting was in reply to you writing this:

"To all the people saying it's fine that the Airbnb owner has changed their mind - I'd love to see how you would react if you got kicked out of your Airbnb mid holiday"

You started the human comparison and I replied to illustrate how ridiculous it is to compare human behaviour to that of dogs.
You are determined to be facetious and I'm bored of you quoting me and writing ridiculous and irrelevant things that have nothing to do with the OP's situation.

Edited

I have no idea how you think my original post was comparing dogs to people.

My point was to all the people saying it's fine for the Airbnb owner to just change his mind about them staying for whatever reason and ask them to leave with no grounds (i.e no rules broken) and that it's just tough luck - how would they feel if this happened to them.

Caerulea · 12/11/2023 22:48

Pilloh · 12/11/2023 22:40

I mentioned the pandemic as we were doing really well with having unknown people into our home before. We have since lost steam for various reasons. A bit weak but still relevant imo.

You're literally not going to get anything other than sneering on here now. Some of the comments are just so bloody ignorant from ppl who don't like dogs or only like the kind of dogs who behave like they are on Crufts (🤢) but claim they love all dogs (they don't).

Fwiw the pandemic was a huge issue for anyone with a reactive dog & I can totally see how the combination of things meant the training dropped off & you got comfy with how to manage him in your home & that's actually ok.

I'd legit not come back to this thread if I were you, for your own wellbeing

mydogisthebest · 12/11/2023 22:49

Viviennemary · 12/11/2023 22:00

Your dog is a total menace and needs to learn how to behave. Honestly, some folk. The poor cleaner.

The cleaner is an idiot and needs to get a brain and follow instructions. You don't just waltz into a house where someone is living unannounced. They are entitled to privacy even in an Airbnb.

The dog is protecting its owners and its property. That is what a lot of dogs do. My neighbour has a dog and I know if I walked into their garden it would bite me. It's only a small breed but it is protecting its owners and property

Caerulea · 12/11/2023 22:50

Hippobot · 12/11/2023 22:43

The answer to that is that I expect the dog to be trained appropriately not to bark at strangers. It's not a hard thing to train and is perfectly reasonable. The owner should be in charge of the dog and the dog take their lead from the owner. A dog that thinks it's the gatekeeper of the owner's house is a dog that doesn't know it's not the alpha in the pecking order. That's dangerous. Outwith working dogs that are used to guard, a dog should not display that level of autonomy. These are pack animals and should not be the leader of the pack when living with humans. The dog should look to the human to decide who comes into the property. Watch an episode of It's Me or the Dog with Victoria Stilwell and you will see exactly how to train a dog to not bark or be aggressive when people come to the door. People shouldn't be threatened by intimidating barking or lunging from large dogs when they pose no threat to the dog owners or the household.

'alpha'? That right there shows you've no clue about modern dog training & advancements in understanding their behaviour. Alpha indeed.

And sure... Everything you see on TV with dog trainers is exactly what happens behind the scenes...

MuddlingMackem · 12/11/2023 22:51

I don't like dogs, avoid houses with dogs and am pretty scathing about owners who can't control their dogs in public places, but even I think that YADNBU.

I don't understand why the owner is notifying you of the cleaner's arrival, surely she should have your mobile number to drop you a quick text when she's on her way on cleaning days, and should have been able to drop a quick text to ask if it would be convenient to call round to collect something from the shed on a non-cleaning day.

In my opinion, the owner and cleaner are definitely in the wrong here, but like PPs have said I can understand that for the longer-term it's the cleaner the owner will need to keep on-side, so you will need to cut your losses and move out.

mydogisthebest · 12/11/2023 22:53

Dacadactyl · 12/11/2023 22:31

On a thread where someone is asking "is the airbnb owner being unreasonable" and the majority of posters say "no", it means that the majority of posters agree with the airbnb owner.

Therefore, his actions are not unreasonable.

No, it means the majority of posters are either dog haters and/or idiots just like the Airbnb owner and the cleaner

DragonFly98 · 12/11/2023 22:53

You need to get your dog PTS by your own admission he is intimidating and will bite. You didn't train him and this is the consequence. This was the wake up call you needed.

Pinkpinkpink15 · 12/11/2023 22:54

Judydoes2 · 12/11/2023 20:29

Warburton's.

I thought more hovis 50:50

StarlightLime · 12/11/2023 22:54

mydogisthebest · 12/11/2023 22:53

No, it means the majority of posters are either dog haters and/or idiots just like the Airbnb owner and the cleaner

Oh Jesus... It really doesn't.

Hippobot · 12/11/2023 22:55

Caerulea · 12/11/2023 22:50

'alpha'? That right there shows you've no clue about modern dog training & advancements in understanding their behaviour. Alpha indeed.

And sure... Everything you see on TV with dog trainers is exactly what happens behind the scenes...

Alpha is the top dog in a pack, that's not a disputed term. How do you suggest one refers to the alpha pair in a wolf pack for example?

Caerulea · 12/11/2023 22:55

mydogisthebest · 12/11/2023 22:53

No, it means the majority of posters are either dog haters and/or idiots just like the Airbnb owner and the cleaner

I nearly typed out this exact message, word for word 😂