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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to never buy anything from this store again?

378 replies

Cupcakemum79 · 06/11/2023 12:47

Last weekend my husband, daughter and I went shopping for winter coats. I was really looking for a nice trenchcoat or ideally a woollen winter coat.
We walked past a luxury brand store that is known for really nice coats. Husband knows I love their coats and suggested we went inside. Normally I wouldn't even consider buying such an expensive clothing item, but husband insisted that I try on the coat I liked. He wanted to treat me if I ended up loving it, as he said it was a timeless item and he wanted to buy a nice Christmas/birthday gift that he knew I'd enjoy for years.

We asked the shop assistant for a size up in the coat I liked. It just didn't fit very nicely. Shop assistant then suggested I try on a couple of other (much more expensive[ coats. Those were really straight fitting coats though and I told her I preferred the other coat because it had a waist belt and didn't look so baggy.
She then told me "that coat maybe it was for you 20 years ago, now it's not for you".

My husband and I found this incredibly rude, but were too shocked to say anything. It ruined the shopping for me though, so we left immediately and husband told her that we didn't want a coat anymore. He was really angry. I am now 44 years old and tried the size 14, which fitted but pulled across the chest. Surely that's not incredibly old or fat to deserve a remark like that? Also what's with the '20 years ago' I really don't even look that old!

AIBU that I found this incredibly offensive and also I think that had I looked really rich she would never have said anything like that? Also I really don't want a coat from that store anymore...

OP posts:
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2pence · 15/11/2023 14:27

@Irridescantshimmmer @Differencesclear I believe the law that was broken was the Equality Act 2010 which protects us from Harassment and Discrimination due to our protected characteristics. Age is one of the 9 protected characteristics and the comment made by this employee and representative of an organisation was Ageist.

Cupcakemum79 · 16/11/2023 10:20

39and · 15/11/2023 13:50

@Cupcakemum79 did you hear back after the email?

No no response at all.. as I expected though.

OP posts:
39and · 16/11/2023 13:53

@Cupcakemum79 if it was me I'd be tempted to shame them on twitter. That would get a reaction. But I'm petty!

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