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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

DPs Work keep reporting wages early

103 replies

Workquestion11 · 30/07/2023 17:29

OK I know I'm not U on this one but what the heck can I do
We receive a small amount of uc. Dps work have now twice reported his wages early
Last month he was paid on the 30th but was reported on the 28th meaning it affected our assessment period on uc

This month he is due to get paid on the 31st, so tomorrow but it was already reported as paid on Friday so affected us again!

Dp says the lady that deals with the pay is only there once or twice a week so difficult to get a hold of and he doesn't seem enthusiastic to keep bothering them about this but we've now lost hundreds of pounds and the stress is really starting to get to me.

I know its his work and I can't get involved but what the heck can I do or do I just accept they'll continue to do this and mess up our uc

OP posts:
KnickerlessParsons · 30/07/2023 17:53

Is it because they can't do a payroll run on a weekend?
Our pay day is the third Friday of the month, so often a different date.

Workquestion11 · 30/07/2023 18:01

Even so it should still say the 31st as the pay date but it doesn't, it says the 28th
He will be paid on the last working day of the month

OP posts:
Readyplayerthr33 · 30/07/2023 18:03

He needs to go to HR as well as payroll and be really clear that they can’t do this. Maybe get a letter from your UC person to explain how much has been lost due to their false reporting, because it is false reporting.

Ponoka7 · 30/07/2023 18:05

My DD had similar issues. It really affected her rent. Her payroll had an email address. He needs to be more proactive and be prepared to make time to see her. He can request this. If you are entitled to UC then you are really low earning and can't afford this.

Ohmylovejune · 30/07/2023 18:07

I report my wages to HMRC when I get the chance (sometimes up to a week early) but the payment date shown is always the future date when the bank transfer is arranged to go out.

Workquestion11 · 30/07/2023 18:09

Ohmylovejune · 30/07/2023 18:07

I report my wages to HMRC when I get the chance (sometimes up to a week early) but the payment date shown is always the future date when the bank transfer is arranged to go out.

Yeah regardless of when they report it
It should have the actual pay date on it.
His wage slip even says the 28th
And it's not an accident, they done this last month too

OP posts:
Testina · 30/07/2023 18:10

My sister is paid 4 weekly meaning the occasional (genuine) 2 wage payments in one UC “month”. She reports that via her journal and UC accounts for it. Is that an option here?

Workquestion11 · 30/07/2023 18:12

Ponoka7 · 30/07/2023 18:05

My DD had similar issues. It really affected her rent. Her payroll had an email address. He needs to be more proactive and be prepared to make time to see her. He can request this. If you are entitled to UC then you are really low earning and can't afford this.

Together we have an income of 2k
But I was last paid on the 30th of June (changed jobs since)
So that wage was added in, but I didn't expect his to be reported early again after he already mentioned it to them about this happening but I think he is embarrassed to admit to people we are on uc so isn't keen to keep chasing it.
My daughters birthday in a few weeks and I only have £5 to my name 🥲 (plus his wage I know but that's going to be waxed through quickly)

OP posts:
Workquestion11 · 30/07/2023 18:14

Testina · 30/07/2023 18:10

My sister is paid 4 weekly meaning the occasional (genuine) 2 wage payments in one UC “month”. She reports that via her journal and UC accounts for it. Is that an option here?

Unfortunately not
As that's normal with 4 weekly pay
This is down to the employment reporting it early and I need his work to change it first before I can tell uc
We lost over 500 last month as his work just never changed it and you only have a month to notify uc about mistakes
I genuinely thought that the 31st pay would be included in next month's entitlement

OP posts:
PinkArt · 30/07/2023 18:32

His embarrassment (and obviously his work's, fuck up) has cost you £500. I get that is awkward but it's £500 that is sounds like you very much need - he needs to suck it up and have that conversation with them asap.

Testina · 31/07/2023 01:24

You can’t say in one post that you get a small amount of UC and then say you kost £500 in a month! 😳😳😳

That’s a fuckton of money, I’d lose respect for him bloody quickly not sorting that out!

FeigningConcern · 31/07/2023 02:39

If you are paid monthly, you should be able to ask to have that pay moved into the next assessment period (in fact it should be happening automatically but I suspect it doesn't!).

revenuebenefits.org.uk/blog/universal-credit-new-rules-for-people-who-are-paid-monthly

Workquestion11 · 31/07/2023 06:27

FeigningConcern · 31/07/2023 02:39

If you are paid monthly, you should be able to ask to have that pay moved into the next assessment period (in fact it should be happening automatically but I suspect it doesn't!).

revenuebenefits.org.uk/blog/universal-credit-new-rules-for-people-who-are-paid-monthly

Thank you but that only applies with two pays in one assessment period
That hasn't happened, but his wages are falling in to the wrong assessment period is what is getting to me
Our assessment period is the 29th to the 28th. So him being paid on the 31st should not have counted until next month's assessment period
But they've reported the wage for the 28th
Uc will not do a thing until this has been rectified by his work

OP posts:
Workquestion11 · 31/07/2023 06:29

Testina · 31/07/2023 01:24

You can’t say in one post that you get a small amount of UC and then say you kost £500 in a month! 😳😳😳

That’s a fuckton of money, I’d lose respect for him bloody quickly not sorting that out!

I meant small amount now because of the fuck up, without his wage being reported that's how much we should've got
And without it being reported early last month we would've been about 370 better off but I only had the month to tell UC about it so I'm never going to get that money back

OP posts:
Fallenangelofthenorth · 31/07/2023 06:49

I'm not following. If last months was also reported early, won't you still just have one pay in this month's assessment period? Don't you have 12 assessment periods with UC and your husband has 12 payments over the year, so won't it correct itself anyway? Sorry if I'm being thick...

Workquestion11 · 31/07/2023 06:53

Fallenangelofthenorth · 31/07/2023 06:49

I'm not following. If last months was also reported early, won't you still just have one pay in this month's assessment period? Don't you have 12 assessment periods with UC and your husband has 12 payments over the year, so won't it correct itself anyway? Sorry if I'm being thick...

Yeah it always has just been reported once
But it's the fact if it was reported as the 31st, it would've been in with end of August's assessment period
Meaning we would've got more money this month
I genuinely was expecting it to be reported on tbe actual day this time otherwise I would've tried to budget for this happening
But I've not had any pay since the 30th June (changed jobs) so we literally have his money and some child benefit to manage on

OP posts:
MRex · 31/07/2023 06:55

Workquestion11 · 30/07/2023 18:14

Unfortunately not
As that's normal with 4 weekly pay
This is down to the employment reporting it early and I need his work to change it first before I can tell uc
We lost over 500 last month as his work just never changed it and you only have a month to notify uc about mistakes
I genuinely thought that the 31st pay would be included in next month's entitlement

This poster is correct OP, you need to inform DWP and they can change the date. It is up to you to tell DWP if this happens. Read the link posted for you above.

Your DH should be clear to payroll that they need to file with the correct date, which would save you correcting errors in future, but that doesn't stop you from correcting errors now.

Workquestion11 · 31/07/2023 06:58

MRex · 31/07/2023 06:55

This poster is correct OP, you need to inform DWP and they can change the date. It is up to you to tell DWP if this happens. Read the link posted for you above.

Your DH should be clear to payroll that they need to file with the correct date, which would save you correcting errors in future, but that doesn't stop you from correcting errors now.

Uc have already said because it was reported as the 28th they can't do anything, it needs to be DPs work to change it first

OP posts:
Workquestion11 · 31/07/2023 07:01

MRex · 31/07/2023 06:55

This poster is correct OP, you need to inform DWP and they can change the date. It is up to you to tell DWP if this happens. Read the link posted for you above.

Your DH should be clear to payroll that they need to file with the correct date, which would save you correcting errors in future, but that doesn't stop you from correcting errors now.

Because anybody can claim that they didn't get paid that date was their reasoning
It has to be changed from his work first

OP posts:
pinkpixie83 · 31/07/2023 07:04

Irrelevant of the date she submitted the information to HMRC it should show the pay date... so I submitted our company info on Thursday due to being on holiday but it clearly shows payment date as today, u would chat to the payroll lady.

Workquestion11 · 31/07/2023 07:05

Yep, they've put pay date as the date it was submitted
I know she shouldn't be doing this but it's what they've done

OP posts:
Duckduckie · 31/07/2023 07:08

What does his contract say?

Mine says payment on the 20th of every month unless it falls on a weekend then it will be the Friday before. They can’t run payroll on a weekend. I doubt the company will change this.

Molehillminnie · 31/07/2023 07:13

The bigger issue here is that you’re both working and still need to claim UC. Why don’t your employers pay decent salaries?

It’s very common for employers to pay on the penultimate day of the month, allowing the final day to correct any errors. You need to fit in with the UC system if you claim, not the other way round.

Workquestion11 · 31/07/2023 07:15

Duckduckie · 31/07/2023 07:08

What does his contract say?

Mine says payment on the 20th of every month unless it falls on a weekend then it will be the Friday before. They can’t run payroll on a weekend. I doubt the company will change this.

Last working day of the month
I know they can't do it over a weekend but it should be the date he was actually paid
I've never worked in a place where they've told hmrc one date but you don't actually get paid it for another 3 or 4 days
It's always said the date I'm paid, always

OP posts:
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