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Original poster

Sports club keeps using my address

389 replies

TeddySunflowers · 28/06/2023 09:23

Help! There's a sport club near my house, they have a building in an field nearby and I guess my house is the closest to it.

They keep using my address for all their deliveries and pick ups to the point now where I'm getting delivery people knocking on my door every morning sometimes twice a day and it's becoming really invasive and stressful because it's constantly disturbing my day, quite often they come early and wake me up, or hammer on the door while I'm in a meeting, and when I explain that I'm not the sports club and they've used my address without my permission, they argue with me as if I'm wrong! Then insist on showing me the order with my address on it as if that'll somehow convince me I'm not standing in my own home. It never used to be this bad and I used to try and be helpful when I first moved in but after accepting a parcel for them they turned up and we're immensely rude and I decided screw that I've just done them a favour for no reason. So I don't accept parcels, I don't even redirect the drivers any more in hope that it would deter the club from using my address but they still do it.

I know it's not the fault of the delivery person but I am slowly losing my patience with it. We've told the club to stop I've also contacted the delivery company to tell them to stop but it makes no difference. I don't know what else to do 😫 hellpp!

OP posts:
Thread gallery
7
Roselilly36 · 29/06/2023 09:11

@JauntyJinty the club will just ignore the invoices, far better and less hassle to stop the problem at source.

Fraaahnces · 29/06/2023 09:15

Fuck that noise - direct postie to the park near the club and say “Chuck it in there. This is a home, not a sports club.”
Accept any wine and drink it.

1984Winston · 29/06/2023 09:16

PuddlesPityParty · 29/06/2023 08:56

Sorry but it’s a bit weird to assume a typo for an email address and change it tbh?? Emails all have to be unique so of course people will leave out letters / add letters or numbers. A sensible person would have double checked the email rather than changing it tbh!

Show quote history

I have this with my email, it's my name and people assume it should have another letter on the end, people spell my name wrong on emails where I've signed my name, it's like people think I'm spelling my name wrong it's really annoying!

User27680416 · 29/06/2023 09:17

Exactly tell the postman to leave the parcel in the park as that's where the sports club is.

VisionsOfSplendour · 29/06/2023 09:21

Malificent1 · 29/06/2023 08:06

I think you’re using the wrong tact. Start accepting everything. Deny it all. If they turn up at your house don’t answer the door. If they catch you in the street simply look confused and say “but this isn’t the club?” and walk away. They’re still eventually getting their crap at the moment, so it’s only difficult for you and the delivery drivers. You can make that stop. Share the annoyance.

How will she explain away the delivery confirmation photographs?

Viviennemary · 29/06/2023 09:28

Put a note on your door saying you do not accept deliveries for x sports club as this is not there address. . Report them to Trading Standards. They might not be interested but its worth a try. Also tell the sports club in writing. Cfs.

Twobyfour · 29/06/2023 09:31

DogInATent · 29/06/2023 09:04

MN never fails to disappoint for the number of bad/illegal suggestions and advice given in a thread like this. Maybe some people forget to add the smilie, or are so many people really that legally naïve? You can't withhold the package after accepting it, you can't casually discard it or throw it over the fence after accepting it. Or even after it's been left. Once you have the parcel you either pass it to the Club or Return To Sender.

Keep it simple.

  • refuse deliveries that aren't yours. Return To Sender any that aren't for you (if it's Amazon, for example, report the parcel as misdirected and request they collect it - once you've made that request to Amazon then you can refuse to hand it over to anyone else)).
  • put up the sign stating that you will refuse all deliveries for Sports Club.
  • contact the relevant delivery companies (Amazon, Evri, DPD, etc - make a note of which ones attempt deliveries) advising you that Your Address is incorrect for Sports Club and that you are refusing to accept any deliveries on their behalf. Use their Customer Service contact details. I would expect the majority of parcels will be just 4-6 companies so you don't need to contact them all, just the ones that are trying to deliver most often.
  • report the misuse of your address to Action Fraud.
  • state that you have done all of the above actions in a simple letter to the Chair and Club Secretary (separate copies) of the Sports Club sent Recorded Delivery. CC this letter to your local councillors (Parish/Borough, and County), and to any national body representing the Sport that the Sports Club is a member of. Also copy in the website developer if their details are given on the bottom of the Club website.
Keep the letter simple, it only needs four paragraphs:
  • Description of what's happening, the deliveries and the mis-use of your address on the company website. That you are refusing deliveries. State that you are not accepting deliveries and that you're not accepting any responsibility for deliveries left at your property without your knowledge. State that you've contacted the delivery companies, and that you've reported the misuse of your address to Action Fraud.
  • State that it's making you angry and frustrated. That the regular deliveries are interrupting your day. You feel like an unpaid receptionist for an uncaring Sports Club that is acting as a bad neighbour.
  • State that you require the Sports Club to remove Your Address from their website within 7 days and cease all deliveries to Your Address within 14 days.
  • State that if they do not comply with this request you will be instructing legal counsel to take up the matter on your behalf.

follow the above and all bases will be covered!

FatherJackHackettsUnderpantsHamper · 29/06/2023 09:32

I'd definitely be putting up a large sign saying "This is not 'Dickheads Sports Club' and they are using our address incorrectly, no parcels for them will be accepted here"

I'd put 'fraudulently', not just 'incorrectly'. They know what they're doing and have been asked not to numerous times.

Original poster
TeddySunflowers · 29/06/2023 09:51

Thanks for all of the advice some of which has been very interesting and helpful if not very entertaining! Hopefully the fraud report will sort it out. I'll be putting up a sign this weekend too.

For those asking, I wont be sharing the details of the club on here because that would be pretty much giving out my home address to the whole of mumsnet.

OP posts:
PrueRamsay · 29/06/2023 09:55

The best thing to do, that will cause maximum disruption to Arseholes United, is to refuse the parcels without saying they are not for you

This way, the delivery person will simply return parcels to sender. They won’t go round looking for the clubhouse etc.

Tippingadvice · 29/06/2023 10:03

prh47bridge · 29/06/2023 09:02

Just to pick up on some posts regarding GDPR...

An address on its own is not personal data. To be personal data, it must be linked to an identified or identifiable living person. The fact you can identify who the address relates to by knocking on the door is irrelevant. If all that is held is an address, that is not personal data. Publishing an address on a website is not a breach of GDPR, otherwise sites like Zoopla, for example, would not be possible.

Similarly, you can't do a subject access request for an address as someone seems to have suggested. You can only do an SAR for data related to an individual.

The sports club may be guilty of fraud and possibly harassment, but they do not appear to be in breach of GDPR.

@prh47bridge I thought it would come under consent and accuracy - the op has not consented to their address being published in the website nor to be given to 3rd parties e.g. Amazon?

DogInATent · 29/06/2023 10:08

Tippingadvice · 29/06/2023 10:03

@prh47bridge I thought it would come under consent and accuracy - the op has not consented to their address being published in the website nor to be given to 3rd parties e.g. Amazon?

Show quote history

@Tippingadvice
It's not personal data. Do not pass go do not collect £200.
It fails the GDPR relevance test far too early for consent and accuracy to be relevant.

Tippingadvice · 29/06/2023 10:23

@DogInATent useful to
know as we always treat employees addresses as confidential.

JusthereforXmas · 29/06/2023 10:42

Whose the delivery company?

I had a delivery a few months ago, where I opened a door to a huge pallet and the delivery driver looked confused. He looked at his sheet then back at me and said 'you don't look like a hardware store'. I said 'I'm not' and he showed me the address, confirmed it was my address, asked if I ordered from a hardware store and then just said 'its clearly a mistake so I'll just take it back, if you find out it is someone who lives here package you can phone up and organize a redlivery'.

When he showed me the address I saw the hardware shops name (just 'town name hardware') and googled it. They are from another town completely but had a really similar postal address (like 7 front street, nowhere, YH6 1AB vs 7 front row, somewhere, YH9 1AB). Im guessing the got the 1 number wrong on the postcode and then just selected the house number and it autofilled looking so similar no one noticed.

The postie clearly didn't want to leave it somewhere that was obviously the wrong address though.

Stuckinthenorth · 29/06/2023 10:50

pressed sent too early…

Get a restraining order and then if they break that they will be in contempt of court and the responsibility goes away from you.

martinisforeveryone · 29/06/2023 10:55

Action Fraud collates reports and can refer on to police, but doesn’t investigate. I’m not sure they’d do that as you’re not suffering material loss
https://www.supportingvictims.org/content/uploads/2021/08/Action-Fraud-guidance-for-victims.pdf

I’d follow the very good advice above about a sign at your gate, another at your door and refusing all deliveries. I’d also write to the chair and all committee members demanding they cease publishing and using your address, confirming you will not accept deliveries or take any responsibility for parcels left without your knowledge.

Keep it short and directly to the point. Good luck.

https://www.supportingvictims.org/content/uploads/2021/08/Action-Fraud-guidance-for-victims.pdf

DontMakeMeShushYou · 29/06/2023 10:55

I'd be tempted to accept a few deliveries and then, when they contact you to arrange to collect them, tell them your so sorry but you've just headed off on a year-long round the world trip and they can collect them next July when you're back.

Obviously in reality this wouldn't work but it would amuse me.

flurbubbly · 29/06/2023 10:56

Stuckinthenorth · 29/06/2023 10:50

pressed sent too early…

Get a restraining order and then if they break that they will be in contempt of court and the responsibility goes away from you.

You've been watching too much American TV.

You can't "get a restraining order" in the UK, restraining orders can only be issued by a court at the end of criminal prosecution.

The sports club would need to be charged with an actual crime first.

DogInATent · 29/06/2023 10:56

Tippingadvice · 29/06/2023 10:23

@DogInATent useful to
know as we always treat employees addresses as confidential.

Because you attach that address to their name, at which point it becomes confidential.

/bangsheadagainstwall

Emotionalsupportviper · 29/06/2023 11:03

IncompleteSenten · 28/06/2023 09:32

That's bloody awful.
Best bet is carry on what you're doing and refuse parcels. Eventually they'll surely get sick of it!
Does the sports club have public meetings? Maybe you could attend one. Or do they have FB and could you write something there?

I'd find out who was the primary contact for the club and write to them, recorded delivery, and tell them they are not to use your address and any more parcels sent to your address you will consider gifts from them and will keep them.

But I'm a cow and don't give a shit. I do recognise that most people are more reasonable than me so probably wouldn't want to annoy them. 😁

I think @IncompleteSenten is right.

As long as you inform them that you will consider these unwanted parcels as "unsolicited gifts" then you can dispose of them however you like.

The law certainly used to allow this, but of course may have changed.

It was to stop those nasty firms who used to send people stuff they hadn't ordered/ asked for, and then followed it up with a bill.

The other alternative is to inform then that you will charge for bailment ie for taking possession of the item and passing it on to them. I don't think there is any limit on what you can charge, but of course that may mean that you have a responsibility to keep it safe - and personally, i wouldn't like to accept that responsibility.

IANAL - but I did do an "A: level in Law 50 years ago, so the likelihood is that a lot of what I "know" is more than slightly out-of-date)

Catspyjamas17 · 29/06/2023 11:03

I also found this, quite useful for anyone suffering from identity fraud/theft. May or may not be of interest to the OP. A lot of finance companies and some online stores seem to use the CIFAS database and you can register your details with CIFAS for £25 and anyone purporting to use your ID has to undergo further checks - which you would hope, they would fail.

https://www.cifas.org.uk/pr

Protective Registration | Identity Protection Service | Cifas

If your personal details are stolen, or you've seen unusual account activity, you may be at risk of identity fraud. Find out about Protective Registration.

https://www.cifas.org.uk/pr

prh47bridge · 29/06/2023 11:21

Tippingadvice · 29/06/2023 10:23

@DogInATent useful to
know as we always treat employees addresses as confidential.

On its own, an address is not confidential. However, if you relate it to a living individual, directly or indirectly, (e.g. "this is Fred Bloggs' address" or "this is the address of employee 58") it is confidential.

By revealing an address without a name, all you are revealing is that the address exists. Once you attach a name to it, you are revealing that this address is related to that individual and it becomes that individual's personal data.

TheSeaDoesntKnowMyName · 29/06/2023 11:27

TeddySunflowers · 28/06/2023 10:17

Oh my god I've actually gone on the clubs website and my address is displayed on their 'contact us' and a map and pin is on my house! WTF!!!

right, so then anything they order, is yours

TheSeaDoesntKnowMyName · 29/06/2023 11:28

TeddySunflowers · 28/06/2023 13:40

@Nanasueathome I have previously accepted parcels for them but they were extremely rude soji stopped doing it. E.g. I was chatting to a neighbour in my front garden and someone from the club drove up to my house and started honking their horn, wound down their window and started yelling at me to go get their parcel. Didn't bother getting out of the car and didn't say thank you when I have it to them.

Now I've turned them away I don't know if they're getting their parcels or not. Pure speculation but perhaps the delivery company is phoning them and asking for clarification on their actual location. But I have no idea.

"fuck off" is a complete sentance

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