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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to be annoyed at Doctors Receptionist?

106 replies

Hoppinggreen · 26/04/2023 18:53

DD18 has anxiety and struggles in a lot of situations, her main trigger is being embarrassed in public. She is on The Pill for very painful periods, she may also be sexual active, none of my business.
She had a nurse appointment today for a repeat prescription and I don’t in go with her but she did ask me to take her and stay in the waiting room.
She came out of her appointment with the nurse and went to Reception to ask about getting her Flu jab (she has asthma). I am encouraging her to do more things like this on her own so I stayed seated across the other side of the room.
I then heard “why, are you pregnant?” From The Receptionist, as did everyone else in the room. DD went very red and said “no, I have asthma”. (She told me this I didn’t hear her reply)
Afterwards as we left she said did I think it was ok for her to be asked that so loudly in a crowded room? I said not but I ask you MNetters- should I/she be annoyed or upset?
I won’t make a complaint unless DD wants to, in which case I will advise her on what to do but I do think it’s not on to ask a young woman if she is pregnant in a loud voice in a crowded waiting room, Aibu?

OP posts:
Liamgallaghersparka · 27/04/2023 20:10

YANBU. At all.

Redbone · 27/04/2023 21:26

@nomoredriving Wasn't actually there that many times but could wait as long as an hour for my or DC appointments. Unfortunately yes, it was a small rural village practice and no other practice would take patients from our village. Receptionists all had loud voices too.

ailsamaryc · 06/06/2023 14:10

The receptionist was being perfectly reasonable. It's possible that she would then put a note on her files to ensure she had access to specific meds that she can have if she developed the flu whilst waiting for the jab. Also she may have been asking to ensure she got a priority appointment when the vaccine comes out.
As for volume a lot of people when they go to the GP are unwell or upset and this can affect their hearing.

UnRavellingFast · 09/08/2023 00:23

Sceptre86 · 26/04/2023 19:22

You need to work on your dd's anxiety and building up her tolerance which you are working on by the sounds of it. The receptionist was just doing her job, they are busy and whilst she could have referred your dd to a list of conditions and asked if she had any of them (less likely to embarrassed your dd) perhaps she just didn't think? From her point of view she would need to know if your dd was in a priority group to get a vaccination on the nhs or suggest where you could go to get one privately. They also don't tend to do them at this time of year.

But… isn’t the nature of her job to think sensitively about confidentiality? And welfare of patients? We live in small village and believe me, most of the idiots who live here, who heard that question asked of a local 18yo would blast it round the village at max volume and with max delight.

WandaWonder · 09/08/2023 00:43

You want to complain because they were doing their job?

Hoppinggreen · 09/08/2023 08:31

WandaWonder · 09/08/2023 00:43

You want to complain because they were doing their job?

Old thread but please point out the part where I said I wanted to complain

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