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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU Proof of disability is fine ?

260 replies

Itsamission25 · 11/04/2023 17:26

My previous post was about an incident regarding daughter ( 9 in wheelchair ) being refused the wheelchair space on a bus in favour of a toddler in a stroller and a sleeping baby in a stroller.
anyway, I have tried to gain some online support regarding the company and also put in a complaint with the bus company but this has caused a debate about invisible illnesses.
apparently companies should not be allowed to ask for evidence of disability ? I find this a bit odd. There is certain things that annoy me now about this for example how anyone can buy a disabled toilet radar key, how sunflower lanyards ( I think ) are readily available for anyone so lose there authenticity I find.
now my daughter has a wheelchair - yes and has a physical medical device that is visible, however we still need to show evidence for things like blue badge / parking. Carers tickets / ride access at theme parks etc.
surely this is correct, I have never had an issue with needing to. If you took away the rights of companies or organisations being able to do this surely everything would just be abused ?

OP posts:
Itsamission25 · 11/04/2023 21:35

As the current rules stands you need to show evidence for access passes so what do you do at the moment ?

OP posts:
davegrohll · 11/04/2023 21:35

@Inkblue I think you're just being purposely argumentative. I don't take delight in any of it, i lolled because it seems to be a common thing to make younger people feel uncomfortable for using something they are entitled too!

Itsamission25 · 11/04/2023 21:37

You said it was for a pushchair so actually you are not entitled to it.

OP posts:
Inkblue · 11/04/2023 21:37

davegrohll · 11/04/2023 21:35

@Inkblue I think you're just being purposely argumentative. I don't take delight in any of it, i lolled because it seems to be a common thing to make younger people feel uncomfortable for using something they are entitled too!

I’m not arguing with you. Read my posts again.

davegrohll · 11/04/2023 21:38

This reply has been deleted

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davegrohll · 11/04/2023 21:38

Itsamission25 · 11/04/2023 21:37

You said it was for a pushchair so actually you are not entitled to it.

Huh?

davegrohll · 11/04/2023 21:39

@Itsamission25 well I think my 6 month old would find it hard to get on the bus by themselves and use the designated buggy area

Itsamission25 · 11/04/2023 21:40

But your original comment was literally a full on rant about old peoples on trolley and your baby in a pushchair and the only thing you were annoyed about was that no mention of your annoyance over the fact you are as vunerable as them ?

OP posts:
Inkblue · 11/04/2023 21:40

This reply has been deleted

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I have no intention of pissing off.

Itsamission25 · 11/04/2023 21:40

If it’s a designated buggy area and not a designated wheelchair area then that’s fine.

OP posts:
davegrohll · 11/04/2023 21:41

Itsamission25 · 11/04/2023 21:40

But your original comment was literally a full on rant about old peoples on trolley and your baby in a pushchair and the only thing you were annoyed about was that no mention of your annoyance over the fact you are as vunerable as them ?

I didn't feel the need to mention it at that point. I was making an observation while I noticed people talking about designated wheelchair spaces and buggy areas

GeneHuntsCowboyBoots · 11/04/2023 21:41

splilt · 11/04/2023 21:24

Also because my points are mixed, so are my disabilities. Physically I can walk small distances but I need to rest after it. Resting means the transition is broken and often very difficult. They don't care. They don't listen. I have given up.

I’m so sorry, that is terrible. I’m similar. Sometimes I’m ‘ok’, sometimes I’m not. But having that blue badge is often the difference between going out and actually having the ability to participate in life, as I’m sure you will know.

I really wish it was different for you. What a disgusting way treat people.

davegrohll · 11/04/2023 21:42

Itsamission25 · 11/04/2023 21:40

If it’s a designated buggy area and not a designated wheelchair area then that’s fine.

I never use the wheelchair area I only ever go for the buggy area.
Btw our local buses state something like "please give up this space if a wheelchair user needs it" so I think that means it can be used by anyone but it must be given up if someone in a wheelchair gets on

Inkblue · 11/04/2023 21:43

davegrohll · 11/04/2023 21:42

I never use the wheelchair area I only ever go for the buggy area.
Btw our local buses state something like "please give up this space if a wheelchair user needs it" so I think that means it can be used by anyone but it must be given up if someone in a wheelchair gets on

Anyone, so that would include old women with their shopping trolleys then?

Itsamission25 · 11/04/2023 21:44

@davegrohll you are very lucky to have designated buggy areas as they are not legally required and not all locations have them ( we don’t on our tfl buses ) but our or curiosity what would you if there was not a buggy area ?

OP posts:
davegrohll · 11/04/2023 21:45

@Inkblue oh you're still replying to me. The wheelchair space states that, the buggy space specifically states the area is for buggy's. The old ladies like to use both areas.

NewNovember · 11/04/2023 21:47

BooksAndHooks · 11/04/2023 18:36

Many places are now switching to access card. This is assessed separately and your needs highlighted on the card. You then don’t need to show personal information to strangers and they can see at a glance from the symbols what your access requirements are. As it also has a photo it stops people using PIP or DLA letters fraudulently.

Please don't promote this money grabbing company . A photo of dla/pip is proof enough and other photo ID can be provided if necessary. They are notorious for not adding the plus one symbol on for children justifying it as children need a carer anyway. Yes they do but a parent with one disabled child who needs one to one care then can't take the other children.

davegrohll · 11/04/2023 21:47

Itsamission25 · 11/04/2023 21:44

@davegrohll you are very lucky to have designated buggy areas as they are not legally required and not all locations have them ( we don’t on our tfl buses ) but our or curiosity what would you if there was not a buggy area ?

If the buggy area wasn't free I would put the pushchair in the wheelchair area and stand up by the pushchair. If then a disabled person got on I would get off and walk the rest of the way. Some people are considerate believe it or not. I'm not some evil person because I said lol at getting death stares of old ladies. It's called making light of the situation

davegrohll · 11/04/2023 21:48

@Itsamission25 they are Arriva buses btw, some slightly differently planned out but all have both areas

Itsamission25 · 11/04/2023 21:51

@NewNovember unfortuntly DLA won’t be enough for some places
merlin is slowly switching over to only dealing with access cards / nimbus
now it’s access cards but they will do it for proof of carers and a lot of theatres are doing the same. You can get the plus 1 on a child’s on with proof that they need 2 carers not 1.

OP posts:
Itsamission25 · 11/04/2023 21:52

they also do the plus one if the needs meet standard of 1-1 so would need their own parent and couldn’t take other kids in the family.
my daughter has plus 1 on hers my partners son doesn’t we queried why

OP posts:
bloodywhitecat · 11/04/2023 21:55

cigarettesNalcohol · 11/04/2023 17:41

Agreed. And this is the crucial difference here. It's a wheelchair space.

Like a poster up thread, I am a foster carer to a child (2 years old) with complex needs, blind, unable to sit unsupported, can't walk, talk or have any foods orally as their swallow is unsafe, can't even roll over in bed, in a wheelchair. But because of their age the wheelchair is a buggy type (albeit with a specialist seating system). My little one has a blue badge and qualifies for DLA at the higher rate for their age group and in a few months time we will be getting a wheelchair accessible vehicle via their DLA mobility component. Plenty of people mistake the chair they are in for a buggy despite the fact it is provided by wheelchair services.

I know that the majority of people who refuse to fold their buggies are not in our situation but a few of us are, I can't fold our buggy because the person sitting in it cannot sit safely on a lap and definitely can't sit on a bus seat.

grandmaintraining · 11/04/2023 21:57

davegrohll · 11/04/2023 21:31

@grandmaintraining I'm not a regular bus user anymore, because half the time I can't get on so I choose to walk instead, which also has health benefits ! The time I do use the bus is when I have my autistic ds with me who can't walk far into town.

If you have to use the bus, get a buggy that folds easier. They're often available on free cycle or Facebook marketplace in the free section.

Itsamission25 · 11/04/2023 22:02

@bloodywhitecat in that circumstance you are fully entitled to use the wheelchair space and no one would say otherwise ❤️ We had a swifty chair before her wheelchair like many younger wheelchair users have before being older enough for a wheelchair. They don’t fold like regular strollers.

OP posts:
TheOriginalEmu · 11/04/2023 22:03

difficultdifficultlemondifficult · 11/04/2023 20:46

Whenever I had booked a carer ticket for something a letter from DWP with mine/my sons name on has been fine. I haven't been asked often, most places just take your word for it in my experience.

I have PIP letters now, but for a long time I didn’t because I didn’t need the money so I didn’t apply. I wasn’t less disabled before, and I don’t think you should have to show total non medically trained strangers a medical diagnosis to access things.
I have a radar key that I bought because I have Crohn’s disease. I had no idea how else to get one and when I first started having symptoms I didn’t know what was wrong with me just that I needed the toilet quickly and many embarrassing incidents later I bought one.

i suppose my point is lots of people have issues that need things like radar keys or that sunflower lanyards are useful for way before they have any sort of diagnosis or a Pip/DLA award especially these days when diagnosis can take years.

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