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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU Proof of disability is fine ?

260 replies

Itsamission25 · 11/04/2023 17:26

My previous post was about an incident regarding daughter ( 9 in wheelchair ) being refused the wheelchair space on a bus in favour of a toddler in a stroller and a sleeping baby in a stroller.
anyway, I have tried to gain some online support regarding the company and also put in a complaint with the bus company but this has caused a debate about invisible illnesses.
apparently companies should not be allowed to ask for evidence of disability ? I find this a bit odd. There is certain things that annoy me now about this for example how anyone can buy a disabled toilet radar key, how sunflower lanyards ( I think ) are readily available for anyone so lose there authenticity I find.
now my daughter has a wheelchair - yes and has a physical medical device that is visible, however we still need to show evidence for things like blue badge / parking. Carers tickets / ride access at theme parks etc.
surely this is correct, I have never had an issue with needing to. If you took away the rights of companies or organisations being able to do this surely everything would just be abused ?

OP posts:
Jux · 13/04/2023 01:57

I have a Blue Badge and a PIP letter and heaven knows what else. If I had to show proof, I could, and have no problem with it.

As for people awaiting dx, well, I don't know. It took years to get my own dx and I had to struggle until then. I think most people would see a gp within a month or so, and could ask for a letter for "indications of disability" or something while they wait for a referral?

StinkyWizzleteets · 13/04/2023 02:26

Hmm now if only there was a symbol we could attach to ourselves, say a black triangle, so the public knew we were disabled if it wasn’t immediately obvious to Joe bloggs on a bus. Maybe we’d get this badge to sew onto our clothes once we’d proven ourselves worthy of it by undergoing dehumanising assessments just like the ones we have to do to get a pittance of support from the government to allow
is to survive.

Would that be ok for you OP?

Morph22010 · 13/04/2023 06:07

endingintiers · 13/04/2023 00:30

And having applied for an access card for my disabled child, it's not that straightforward. Despite them needing 1:1 care when out as they might turn violent or escape where we are, meaning at least one adult has to be around to watch them, I was refused the companion symbol. This was with evidence.

How old is your child? I got the companion symbol for my 12 year old without having to request specifically just from evidence I sent in but the younger the child I understand they are less likely to give as all children of that age need an adult to accompany, so you’d need to be able to show evidence over and above that they just need an adult with them

Morph22010 · 13/04/2023 06:10

ValleyClouds · 13/04/2023 00:45

@splilt

As far as I recall I only sent them a copy of PIP Entitlement and mine has a wheelchair and plus 1 on it?

I've just been into my phone to look and very strangely can't find the email I sent them which is odd, but it was a completely straightforward experience

It’s an online form you complete and add the attachments to rather than an email

splilt · 13/04/2023 07:23

ValleyClouds · 13/04/2023 00:45

@splilt

As far as I recall I only sent them a copy of PIP Entitlement and mine has a wheelchair and plus 1 on it?

I've just been into my phone to look and very strangely can't find the email I sent them which is odd, but it was a completely straightforward experience

I think your experience demonstrates the difference between clear physical disability and maybe less obvious (as in, not a wheelchair user) or hidden metal and ND conditions.

Not really what you would expect from a company marketing themselves as 'one of the county's leading providers on disability-related advice and support to professional organisations and is recognised as a lead authority on accessible ticketing in the UK.'

SweetSakura · 13/04/2023 07:59

x2boys · 11/04/2023 18:06

Well.I guess acceptable proof would be DLA/PIP award ,and proof of carers,allowance ?

Plenty of people have disabilities but don't get any benefits.

I don't claim any. I don't really need to as I am well paid. And I have a rare and hugely misunderstood condition so can't face the stress of even trying to jump through the hoops.

doesn't mean I am not disabled though. I am pretty much bedbound. Can't wash my hair myself. (Thankfully I can work from bed. )

SweetSakura · 13/04/2023 08:01

Jux · 13/04/2023 01:57

I have a Blue Badge and a PIP letter and heaven knows what else. If I had to show proof, I could, and have no problem with it.

As for people awaiting dx, well, I don't know. It took years to get my own dx and I had to struggle until then. I think most people would see a gp within a month or so, and could ask for a letter for "indications of disability" or something while they wait for a referral?

Really? I spent 5 years being gaslit by doctors and told I "wasn't ill" because my "blood tests were normal".

I had a rare and disabling condition all that time.

SouthCountryGirl · 13/04/2023 08:13

SweetSakura · 13/04/2023 08:01

Really? I spent 5 years being gaslit by doctors and told I "wasn't ill" because my "blood tests were normal".

I had a rare and disabling condition all that time.

Exactly. I too have been told there's nothing wrong because I have a normal MRI scan. Yes normal for me. (I have 2 rare brain conditions which don't change over time)

I only got a referral for something after complaining. Despite consultant saying otherwise I was still told there was nothing wrong. I was sick for months.

endingintiers · 13/04/2023 09:35

Morph22010 · 13/04/2023 06:07

How old is your child? I got the companion symbol for my 12 year old without having to request specifically just from evidence I sent in but the younger the child I understand they are less likely to give as all children of that age need an adult to accompany, so you’d need to be able to show evidence over and above that they just need an adult with them

They're 10. I have another child on the diagnosis pathway (aged 8) so my argument was that a parent with NT kids should be able to take an 8 and 10 year old out by themselves, I needed an extra pair of hands as if one started to need 1:1 care/ran off/ got violent who would look after the other? So by virtue of the (hidden) disability I was at a disadvantage compared to other families. As a PP mentioned, the Access scheme doesn't always work well with hidden disabilities.

Livinginanotherworld · 13/10/2023 01:19

You can apply for an access card which will have symbols on which are individual to your own disabilities. Most large venues now ask for this if you want to go in the wheelchair area at concerts, you usually are given a free carers ticket too.

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