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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU Proof of disability is fine ?

260 replies

Itsamission25 · 11/04/2023 17:26

My previous post was about an incident regarding daughter ( 9 in wheelchair ) being refused the wheelchair space on a bus in favour of a toddler in a stroller and a sleeping baby in a stroller.
anyway, I have tried to gain some online support regarding the company and also put in a complaint with the bus company but this has caused a debate about invisible illnesses.
apparently companies should not be allowed to ask for evidence of disability ? I find this a bit odd. There is certain things that annoy me now about this for example how anyone can buy a disabled toilet radar key, how sunflower lanyards ( I think ) are readily available for anyone so lose there authenticity I find.
now my daughter has a wheelchair - yes and has a physical medical device that is visible, however we still need to show evidence for things like blue badge / parking. Carers tickets / ride access at theme parks etc.
surely this is correct, I have never had an issue with needing to. If you took away the rights of companies or organisations being able to do this surely everything would just be abused ?

OP posts:
GeneHuntsCowboyBoots · 11/04/2023 18:38

Itsamission25 · 11/04/2023 18:29

@GeneHuntsCowboyBoots yes
the radar key thing is just a bit of a weird one
I don’t really care who comes out of a disabled toilets but what is the point in the radar key situation ? Like what are the doors locked with a lock that anyone can actually purchase haha they may as well just take the radar Key away.

I know! However, I don’t think they’re abused as much as it might seem and that there’s probably only a very small percentage of people who have one that don’t need it. That said, that’s only my experience of it. If disabled loos (I’m thinking of the Alton Towers ones as an example) were just open then I can see them being abused. I’m sure there’s one at the entrance inside the park that doesn’t need a key and it seems to have a steady stream of users at busy times, whereas the one near Rita which needs a key hardly has anyone in it, regardless of busyness. And I know that the people in the one near the front could have an invisible disability but when you see people in the regular queue then go into the disabled loo because they don’t want to wait, it’s natural to question it!

ValleyClouds · 11/04/2023 18:40

@SquareRootOfAllEvil

I also hate Registered Disabled as a term

There actually WAS a register at one time but it was done away with in the 90s for being creepy, unhelpful and a bit fascist

Inkblue · 11/04/2023 18:40

Viviennemary · 11/04/2023 18:24

I didn't agree with mask exemption lanyards being available for anybody to download on the internet. I think your DD should have had priority on the bus. This has been discussed a lot on MN in the past. I think proof should be needed for a blue badge.

Proof is needed for a blue badge. Either your PiP entitlement or an assessment from the council.

DidyouNO · 11/04/2023 18:41

My foster child has been through hell, he is severely disabled, blind, non verbal, has severe complex needs in all areas born very early addicted to heroin and methodone, he cannot feed himself, he cannot talk or communicate in any way. But he's 3yrs old, still travels in a pushchair and looks normal unless people notice his shaky eyes or he has a spasm episode. If people were to question me on him then if tell them to mind their business. You need to at some point just trust that the majority of people are good and ho eat and I am not disrespecting my boy and airing his private issues for all to hear. Its would feel far to disrespectful!

ValleyClouds · 11/04/2023 18:45

commonslibrary.parliament.uk/registering-as-disabled/

This is the info @SquareRootOfAllEvil

Was done away with in 95 or 96

GeneHuntsCowboyBoots · 11/04/2023 18:45

DidyouNO · 11/04/2023 18:41

My foster child has been through hell, he is severely disabled, blind, non verbal, has severe complex needs in all areas born very early addicted to heroin and methodone, he cannot feed himself, he cannot talk or communicate in any way. But he's 3yrs old, still travels in a pushchair and looks normal unless people notice his shaky eyes or he has a spasm episode. If people were to question me on him then if tell them to mind their business. You need to at some point just trust that the majority of people are good and ho eat and I am not disrespecting my boy and airing his private issues for all to hear. Its would feel far to disrespectful!

That’s not what OP was saying though. So, using my Alton Towers example. If you were having a family day out (assuming your foster son could be included) at a theme park and you wanted to get carer’s entry, would you be happy to show the relevant proof then?

splilt · 11/04/2023 18:46

@Lippydoody

Be really careful with the radar keys. Sometimes, the internal lock doesn’t work properly and anyone can open the door with a key whilst you’re on the loo.

Thank, I have had this happen in the past. If the lock looks at all dodgy I leave now. Hope for the best with the others and 90% of the time I'm not alone, thankfully. There was one time I was in my own and mid pee when an alarm started going off (I hadn't touched anything) and I was terrified the attendant was just going to come in but couldn't stop seeing. It also is a bit of an effort for me to get 'back together' after a wee Blush I was fortunate that no one came in but it left me quite concerned for anyone who actually needed help in the loo.

Sirzy · 11/04/2023 18:48

Lippydoody · 11/04/2023 18:38

Be really careful with the radar keys. Sometimes, the internal lock doesn’t work properly and anyone can open the door with a key whilst you’re on the loo. It’s happened countless times and I’ve had it happen to me. Sadly, I will only use it when I have someone with me to hold the door. It creates a huge barrier for me as I do need to use the disabled toilets but it’s a hidden disability

I was somewhere with ds last week which has a secondary lock which was a big touch pad on the inside which locked/unlocked it which I thought was a good improvement

(it said it automatically unlocked after 30 minutes or when the emergency cord was pulled)

ValleyClouds · 11/04/2023 18:50

I unlocked a RADAR toilet once in a Spoons to find a drunk lying on the floor

splilt · 11/04/2023 18:53

I once tried to use the accessible toilet at a train station and I had to ask the cleaner because it was cordoned off and she asked me 'why?'

It infuriated me to the point I complained the the station management, so while I don't have an issue providing proof I absolutely do not want to explain myself to a cleaner. Particularly when I am at risk of wetting myself.

pinkpip100 · 11/04/2023 18:55

Wow, I know this is off topic but the more I hear about radar keys, dodgy locks, key pads etc, the more I can't imagine my dc ever being able to manage this. Which is a shame, because I can definitely see that they would be capable of going into a unlocked disabled toilet and locking it behind them, if it just had a 'typical' public toilet lock on it. So potentially the radar key system will end up preventing her independence - in my view it would be much more 'accessible' to leave them unlocked and rely on people's conscience in terms of not using them if they don't need them.

Oldbutnotout · 11/04/2023 18:55

SouthCountryGirl · 11/04/2023 17:31

And if you don't have proof? Whilst I carry my disabled persons bus pass I'll only carry other evidence if I know I'm going to need it.

You're all arguing the wrong point.

If you were on a bus sat in the disabled area as a disabled person (visible or not) would you refuse to move for someone in a wheelchair if you physically could?? That's the issue.

Inkblue · 11/04/2023 18:58

Oldbutnotout · 11/04/2023 18:55

You're all arguing the wrong point.

If you were on a bus sat in the disabled area as a disabled person (visible or not) would you refuse to move for someone in a wheelchair if you physically could?? That's the issue.

That would never be an issue because the wheelchair space is a dedicated space separate to the disabled seats. It's an issue with people who have kids in pushchairs who don't want to move/fold them up.

Oldbutnotout · 11/04/2023 19:00

Inkblue · 11/04/2023 18:58

That would never be an issue because the wheelchair space is a dedicated space separate to the disabled seats. It's an issue with people who have kids in pushchairs who don't want to move/fold them up.

Exactly. So why is everyone getting huffy about bringing proof of disability? That's not the issue. The issue is people - any people- refusing to move. You might get the odd person claiming invisible disability (truthfully or not) but there's not many like that out there surely? Those with buggies must be forced to remove sleeping children/fold up buggies etc. The drivers should refuse to move until they do so in place of a wheelchair.

splilt · 11/04/2023 19:01

Exactly. So why is everyone getting huffy about bringing proof of disability? That's not the issue. The issue is people - any people- refusing to move

The issue is surely about proof of disability, because that's what the thread is about?

PussBilledDuckyPlait · 11/04/2023 19:03

Oldbutnotout · 11/04/2023 19:00

Exactly. So why is everyone getting huffy about bringing proof of disability? That's not the issue. The issue is people - any people- refusing to move. You might get the odd person claiming invisible disability (truthfully or not) but there's not many like that out there surely? Those with buggies must be forced to remove sleeping children/fold up buggies etc. The drivers should refuse to move until they do so in place of a wheelchair.

Which is the point I made earlier - none of the people on the OP's bus actually claimed to have a disability, so whether they could prove it if they had is a moot point.

Oldbutnotout · 11/04/2023 19:05

PussBilledDuckyPlait · 11/04/2023 19:03

Which is the point I made earlier - none of the people on the OP's bus actually claimed to have a disability, so whether they could prove it if they had is a moot point.

Exactly! OP you're going down the wrong route. Complain on the basis anyone with a buggy MUST be forced to collapse it by the bus driver refusing to move the bus (sleeping child or not) and Move due to a wheelchair. I'm absolutely digusted that any mother or father would do anything differently to that to be honest. Shame on them.

itsgettingweird · 11/04/2023 19:06

Itsamission25 · 11/04/2023 17:30

@TulipsAndDaisiesAndBlossom huh ? That’s not what I said was it, at the moment of you want a carers ticket or ride access pass or a blue badge your have to show evidence. I don’t agree in taking this away or stopping organisations from doing so.

A lot of theme parks now are using access card.

You can get a free one or you can then upgrade for £15 for the full version.

It's actually quite good because it uses symbols to show what support you need.

itsgettingweird · 11/04/2023 19:10

Inkblue · 11/04/2023 17:41

Do you really think someone who sits in a disabled seat on the bus should show proof of their disability? What if they are just exhausted, or elderly or pregnant? IME it works pretty well in that if you see someone get on the bus who looks more disabled or frailer than you, people get up and offer them a seat on the whole.

But the issue is that they don't.

Parents refuse to collapse a stroller for those actually in wheelchairs on buses where there is a speedo if wheelchair space.

The problem is that many people won't do the decent thing and move over for those more in need and those with disabilities are fighting back about having to prove they are disabled.

It's a stalemate that won't move forward.

My ds has never had an issue proving his disability and I agree with theme parks cracking down. It's got to the point you queue for an hour in the access queue so they need to ensure the system isn't abused.

OhmygodDont · 11/04/2023 19:10

So say the disabled toilet I have a bowl issue that means when I need the toilet I need the toilet. I don’t get pip for it, or a blue badge, so if I needed it and the disabled was the only option am in it disabled enough via a toileting issue to use the disabled toilet which also has its own private sink which is invaluable

itsgettingweird · 11/04/2023 19:11

So what I think we need is a national card like the access card.

So it works like a drivers license, passport, blue badge etc.

splilt · 11/04/2023 19:14

My experience of the access card is that it is very hard to apply for. I have been in and off the site so many times starting an application then giving up because they want so much. They want more than disability benefit proof. They want more then diagnosis. The hoops to jump through just seem to high.

splilt · 11/04/2023 19:14

TOO high Blush

ValleyClouds · 11/04/2023 19:15

OhmygodDont · 11/04/2023 19:10

So say the disabled toilet I have a bowl issue that means when I need the toilet I need the toilet. I don’t get pip for it, or a blue badge, so if I needed it and the disabled was the only option am in it disabled enough via a toileting issue to use the disabled toilet which also has its own private sink which is invaluable

You can just buy a RADAR key online you don't need proof

x2boys · 11/04/2023 19:20

DidyouNO · 11/04/2023 18:41

My foster child has been through hell, he is severely disabled, blind, non verbal, has severe complex needs in all areas born very early addicted to heroin and methodone, he cannot feed himself, he cannot talk or communicate in any way. But he's 3yrs old, still travels in a pushchair and looks normal unless people notice his shaky eyes or he has a spasm episode. If people were to question me on him then if tell them to mind their business. You need to at some point just trust that the majority of people are good and ho eat and I am not disrespecting my boy and airing his private issues for all to hear. Its would feel far to disrespectful!

Of course ,but there is endless debate on here about wheelchair spces.on buses,and how mum's with babies and toddlers ( who.are not disablec) don't understand why wheelchairs users should get priority, that along with people thinking that blue badge spaces are akin to parent and child spaces