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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Should the holiday park of let us know?

116 replies

Highflow · 08/04/2023 16:51

We booked a caravan for 3 nights, it’s only 15 minutes from home but we and the kids love it. We’ve been several times.

Its really small and secure, so the kids take their bikes and off they go. They make friends, cycle round, hang out at the park and games room. We basically see them for food and drinks so it’s a break for hubby and I, we get to read, play cards. Let me reiterate though how small this caravan park is, we don’t neglect the kids. We often walk round the park and see what they are up to (football mostly on the field).

So, we get there yesterday to find, apart from the older couples that own caravans and a family with very young children, we are the only ones there. They had to make the decision to cancel all of their camping/touring caravans due to the ground being so wet. Such a shame seeing how lovely the weather is now.
So, kids are bored out of their mind as there’s no one to play with, and we can’t entertain them that much as there isn’t a lot to do there if your not a kid.
We decided to come home after 1 night. The guy on reception was understanding of the situation and apologised we hadn’t had the experience we normally have.
Manager is away until next week.
AIBU to call next week and ask for a refund as the people they’d cancelled had got?
Im torn, I’m not sure if I should or not so would like other peoples perspective.
Our holiday could go ahead because of the recent rain as we were in a caravan, but the holiday experience was massively impacted?

OP posts:

SittingOnTheSand · 08/04/2023 18:46

What would you have done @Highflow if the campsite was entirely booked out by an over 60s touring caravan convention? Or if there were only a couple of families on the site but they went out every day?

You can't ask for a refund based on the availability of other children to play with yours (that's what holiday clubs are for!!). Next time, book your kids into a local holiday club, then drive on over to the campsite with your husband to play cards and chill out.

Original poster

Highflow · 08/04/2023 19:01

So, it’s taken me so long to get back as we’ve been planning and booking some things for tomorrow now we’re home.

I feel I want to set the record straight as I think most of you have got the wrong impression of me and my parenting (or lack of it as most of you feel).
As a family we’ve gone through some real shite recently and wanted to treat the kids and their choice was this caravan site… because it gives them some freedom from us. They are at the age where they want some independence from us but that’s something they can’t have where we live, so they like the freedom they have at this campsite, but the way I worded it does sound like I kick them out the door and don’t bother with them. Totally untrue.

Also, I was never going to ask for a refund, I know it’s not their fault, I just felt so disheartened for my kids that it wasn’t the same as other times we’ve been there.
I shouldn’t have asked the question on here, I know it’s CF and I never would, just upset children made my heart hurt and I wanted to blame someone.
As someone helpfully suggested that we play with them… we had, all day, football, arcades, tennis. They were bored of us by the end and even they wanted to go home. As I say, they didn’t ask to go there to play with us, they can do that at home. Being so near home we’ve done the days out around us.

Anyway, we’re off to Alton Towers tomorrow. No doubt I’ll get a hard time off you guys again for something I’ve said 🙄

OP posts:

GoodChat · 08/04/2023 19:03

Fair enough, OP. I understand why you were upset.

I hope you have a great day tomorrow.

matis · 08/04/2023 19:04

How can you say you were never going to ask for a refund?

AIBU to call next week and ask for a refund as the people they’d cancelled had got?

I hope you enjoy Alton towers.

Whammyyammy · 08/04/2023 19:07

YABU.
You booked a caravan for 3 nights. You got a caravan for 3 nights..You chose to leave after 1

You didn't book other families or children

unclebuck · 08/04/2023 19:08

If you weren't going to ask for a refund why did you state that as your AIBU?

Original poster

Highflow · 08/04/2023 19:09

matis · 08/04/2023 19:04

How can you say you were never going to ask for a refund?

AIBU to call next week and ask for a refund as the people they’d cancelled had got?

I hope you enjoy Alton towers.

Because I was hurt for my kids that their Easter break wasn’t what they were expecting.
My anger was misplaced, I knew that really, I was just angry/hurt

OP posts:

GoodChat · 08/04/2023 19:10

unclebuck · 08/04/2023 19:08

If you weren't going to ask for a refund why did you state that as your AIBU?

She explained why - in the same post you read that said she was never really going to ask.

GlassBunion · 08/04/2023 19:12

You actually asked for a refund though!

A campsite isn't somewhere where you just let your kids run off.

There were no other children so your kids got bored.

No refund necessary.

matis · 08/04/2023 19:14

I don't really understand why you'd be angry and hurt that there weren't kids of the right age for your kids to play with. It's not as if that was ever promised in the booking.

I'm sorry you've had a shit time and I hope the next few days are better.

GoodChat · 08/04/2023 19:15

GlassBunion · 08/04/2023 19:12

You actually asked for a refund though!

A campsite isn't somewhere where you just let your kids run off.

There were no other children so your kids got bored.

No refund necessary.

She didn't ask for a refund.

Original poster

Highflow · 08/04/2023 19:16

GlassBunion · 08/04/2023 19:12

You actually asked for a refund though!

A campsite isn't somewhere where you just let your kids run off.

There were no other children so your kids got bored.

No refund necessary.

No, we didn’t ask for a refund.

They are of an age where they can go some distance without me. They have boundary’s that they keep to. Campsite is very small. Think on the lines of 100 paces and I’ll get to where they will be. And I’m a bit of a helicopter parent (hence I think why they like it here)

OP posts:

EnchentButteler · 08/04/2023 19:21

Thank you for coming back back and admitting you're unreasonable OP. Have a lovely day at Alton Towers.

GlassBunion · 08/04/2023 20:00

Ok , I've reread it but you wanted to ask for a refund. What for?

Frankola · 08/04/2023 20:33

Perhaps in future OP you would be better off booking a site with more facilities and things to keep the kids entertained. It doesn't sound like there is much for them on that site.

uncomfortablydumb53 · 09/04/2023 00:28

Children on site to entertain yours are not included in your booking fee, so YABU to even consider asking for a refund!

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