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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Gen Z is difficult to manage at work?

334 replies

donniedarko89 · 04/04/2023 14:20

I have noticed younger people tend to be more cynical and argumentative, with less work boundaries/respect for hierarchies (which is not necessarily a bad thing, but can come across as presumption/arrogance). This makes it more difficult to manage them at work imo.

Have you noticed any similar behaviours?

OP posts:
Macinae · 05/04/2023 20:56

albapunk · 04/04/2023 14:27

Millennial here but work with a lot of Gen Z.

I find they expect more pay, for the absolute minimal effort. They also are the most likely group to phone in "sick" ona regular and almost predictable basis and get upset when this is flagged up by management. Also very phone dependent and I work in a sector where having your phone on your person isn't acceptable. Always looking for a way to claim or accused of discrimination when in the shit.

That being said, my Gen Z team members are generally nice enough people, and I like the majority of them. I just wish they would understand that work places have rules, and consequences.

Absolutely agree.

Also agree with a PP re lack of resilience.

Scalottia · 05/04/2023 20:57

DorisParchment · 04/04/2023 15:09

Oh yes, the “anxiety” if you tell them they have done something wrong. Followed by a complaint of bullying.

I agree with this.

Mylobsterteapot · 05/04/2023 21:17

I’m a Millennial managing Gen Z, Boomers and Gen X, as well as another Millennial. They all have their strengths and weaknesses. As I’m sure do I. My most challenging colleague is Gen X. I think that’s to do with their personality, rather than their age.

T1Dmama · 05/04/2023 22:01

I think every generation says it about the younger one. And probably will till the end of time

IDontWantToBeAPie · 05/04/2023 22:08

CoalCraft · 04/04/2023 15:55

The handful I've worked with have been lazy and unwilling to learn, not even putting in the bare minimum. I'm 28 so hardly a dinosaur. That said it's probably just been bad luck. One of my closest colleagues is 24 and she's fab - talented and a hard worker - but I think just outside the age range. She does lack confidence and resilience but I think that might be more age and personality than generation.

Your 24year old is a Gen Z. You're only off by a year or so

Chuck2015 · 05/04/2023 23:17

I’m in my 50’s and I’ve been working in retail for a few months, I’ve heard the rumours about Gen Z workers but the ones I’m working with are incredible. They run a whole shop floor on their own, manage a real mix of employees and many start at 5am in the morning or work v late. It’s completely blown any preconceptions I’ve had about this generation. What I will say is that these aren’t particularly privileged young people so maybe that makes a difference?

Bleachmycloths · 06/04/2023 00:05

My son (40+j is a manager and has some aged 20+ on his team. He says many of them are snowflakes and are quick to argue eg “ I’m not paid to do that” His reply is “ Your job is to do what I ask you to do and I never ask you to do anything which is unreasonable or that I would not do myself.”
My hairdresser (40+) says the same thing about assistants. He prefers older people (35+) who will just get on with the job.
I don’t know what to think really. Perhaps older people said the same thing about Teddy Boys in the late 1950s 😃. and now those ancient Teddy Boys will reminisce about how hard they worked and daren’t have said a word to their bosses.
Its probably gone on for the 5000 years.

Bleachmycloths · 06/04/2023 00:07

T1Dmama · 05/04/2023 22:01

I think every generation says it about the younger one. And probably will till the end of time

Bang on! 😊

Bleachmycloths · 06/04/2023 00:08

I need a lesson on who is Gen Z, GenX, Millennials etc. Genuinely. I’m not taking the p**s.

StepAwayFromTheBiscuitJar · 06/04/2023 00:58

Well, you can't really generalise about an entire generation but I do feel like today's youth seem more inclined to perceive valid criticism as 'microaggressions' etc than my generation. I wonder if woke culture and identity politics has made some people more self involved.

mastertomsmum · 06/04/2023 01:03

Chooba · 04/04/2023 14:22

Nope, but I think it depends a bit on sectors. I find those hanging in there for retirement with no inclination to change/evolve much harder.

OMG what an attitude! I’m 60, I’m still running IT projects, I’m not ‘retirement age’ for state pension for more than five years and I don’t have to go then necessarily. What’s your problem?

magicthree · 06/04/2023 01:29

Albiboba · 05/04/2023 08:59

@magicthree I don't know why you are refusing to accept that!

Because it’s totally idiotic to think that an entire generation are the same!

Do you have the same personality traits as everyone one else who just happens to be the same age as you? Or somehow is that different?

I don't think "an entire generation" are the same. However, the way children are brought up changes with each generation, and the younger ones have been brought up to believe that they are all special, that they shouldn't have to do things they don't want to do, that their mental health is important (only theirs), etc. in a way that previous generations weren't and that has an impact on the way that they behave. Can you not grasp that concept????

You are refusing to accept that the majority of posters on this thread (and people in real life) are saying the same thing, yet you are adamant that they are all wrong. I work with people who employ others, and they are all shaking their heads at the way Gen Zers (mainly) behave, and in some cases they would rather not employ them at all - which of course is unfair to those who would be good at the job, but they've been burnt too often to take the risk.

Pomabroad · 06/04/2023 01:47

Id quite the Gen z’ers to start managing the Gen z’ers. Would be quite interesting to watch.

WE have a Gen z here in NZ who was elected as mayor …. Its not going very well. Missing in action, alienating his council, but doing as many of you have said ‘ not putting up with shit’, ‘not conforming to hierarchy’, ‘putting mental health first’,’refusing to do overtime’ and so forth.

Sometimes you just got to shut up, show up and do the work you are paid for!

I wonder how they would feel if it was they’re own business they were running ……

MrsRickAstley · 06/04/2023 06:47

Bleachmycloths · 06/04/2023 00:08

I need a lesson on who is Gen Z, GenX, Millennials etc. Genuinely. I’m not taking the p**s.

Google will help.

PinkTonic · 06/04/2023 06:49

Bintymcbintface · 05/04/2023 01:35

What's wrong with finishing work when your contracted hours are up? Are they paid for any overtime or just expected to suck it up and work for free?

When you’re several minutes late every day and given the flexibility to leave early for appointments or whatever whenever requested, it’s not unreasonable to actually finish what is urgent sometimes instead of logging off the instant the clock hits 5 irrespective of deadlines.

magicthree · 06/04/2023 06:59

Pomabroad · 06/04/2023 01:47

Id quite the Gen z’ers to start managing the Gen z’ers. Would be quite interesting to watch.

WE have a Gen z here in NZ who was elected as mayor …. Its not going very well. Missing in action, alienating his council, but doing as many of you have said ‘ not putting up with shit’, ‘not conforming to hierarchy’, ‘putting mental health first’,’refusing to do overtime’ and so forth.

Sometimes you just got to shut up, show up and do the work you are paid for!

I wonder how they would feel if it was they’re own business they were running ……

Yep, a classic example.

Toastofnotlondon · 06/04/2023 07:26

I think you need to think back to when you and your friends/colleagues were in your early 20s. I’m betting you were not all angels.
I’m 41 and I remember being a nightmare at times in my 20s as I thought I knew it all and even though I was good at my job and got things done; I also was too chatty and mucked about a bit. I see that now with the people in their 20s who I work with now.
GenZ do seem to be much more ambitious than 20 years ago, a lot of young managers, aged, 21-28 at our company whereas 20 years ago, most were at least 35.
Most also realise that work is just work and that if you’re sick, you have a sick day rather than force yourself to go into work ill.
I don’t think you can categorise one age group as difficult to manage, I think you get difficult people of all ages. I work with someone in their early 60s who is an absolute pain in the arse! Thinks he knows everything and is rude about people’s weight, looks etc because he’s older, he thinks these comments are acceptable!

Toastofnotlondon · 06/04/2023 07:29

Bleachmycloths · 06/04/2023 00:08

I need a lesson on who is Gen Z, GenX, Millennials etc. Genuinely. I’m not taking the p**s.

Generation Alpha – born 2013 to 2025
Generation Z – born 1997 to 2012
Millennials (sometimes ‘Generation Y’) – born 1981 to 1996
Generation X – born 1965 to 1980
Boomers II – born 1955 to 1964

Timeforchangeithink · 06/04/2023 07:29

I'm 50 - what gen am I??? Never heard of half of these - dinosaur gen??

Scratchybaby · 06/04/2023 07:36

In my workplace it feels bit by bit like the entirety of the workforce, regardless of age, is taking on the traits attributed to Gen Z - a strict sense of personal boundaries, (over)confidence in one's own ability, preoccupation with the mental health of staff, etc. I wonder if some of this is that work culture generally is changing, and Gen Z are just better suited to the new world, or simply happen to be the next cohort entering the workforce as this culture change is happening.

Some of this is a good thing, but from a management perspective as well as an employee myself, I find the amount of work involved in tending to staff mental wellbeing exhausting and a bit uncomfortable. It starts to feel like work is prying into your personal life.

Toastofnotlondon · 06/04/2023 07:39

Timeforchangeithink · 06/04/2023 07:29

I'm 50 - what gen am I??? Never heard of half of these - dinosaur gen??

Gen X

Emigratingimmigrant · 06/04/2023 07:43

DontSetYourselfOnFireToKeepOthersWarm · 05/04/2023 14:43

Thats because we've realised that we are going to be the ones left holding the baby when all of the boomers have gone off on their final cruise and then we will be the ones trying to explain to Gen Z why they can't have a house, or a decent job.

Absolutely not a case in my workplace. If anything it should be millenials going of with stress from bein stuck between "the young today are useless, what do you mean left click" and "the old ones are useless, I can't read cursive"!

Emigratingimmigrant · 06/04/2023 07:46

Toastofnotlondon · 06/04/2023 07:29

Generation Alpha – born 2013 to 2025
Generation Z – born 1997 to 2012
Millennials (sometimes ‘Generation Y’) – born 1981 to 1996
Generation X – born 1965 to 1980
Boomers II – born 1955 to 1964

The microgens to these also make sense. Dh is just about millenial but is more like my gen x parents....

Bintymcbintface · 06/04/2023 08:29

PinkTonic · 06/04/2023 06:49

When you’re several minutes late every day and given the flexibility to leave early for appointments or whatever whenever requested, it’s not unreasonable to actually finish what is urgent sometimes instead of logging off the instant the clock hits 5 irrespective of deadlines.

If 10 minutes late, make up 10 minutes at the end that's absolutely grand and no issues, but being expected to stay over your contracted working hours beyond that IS unreasonable. It doesn't matter if you're given flexibility to attend appointments, nobody should be expected to work for free regardless of how urgent a task is.

If deadlines are constantly being missed by one employee, find out why, if it's a whole team thing, sounds more like a management problem 🤷‍♀️

Easterfunbun · 06/04/2023 09:38

@Bintymcbintface

Sounds like poor management yes.