Shops that ask for your email

[Shiningstarr]

So many shops now ask for your email address when you pay, so they can email you the receipt, and / or add you to their mailing list.

I usually say just the paper receipt thanks, but does anyone else find this mildly annoying? Something I've noticed, everyone else in the queue then knows your personal details, especially if your email has your first and second name in the address...

I was thinking of making up an email specifically for shop receipts, something like stopaskingmeformyemailaddress @ outlook.com

AIBU?

This cannot possibly be legal.

As other PP have said, what if you don't receive the receipt and hence are unable to return the goods?

What if you don't have a smartphone at hand in order to check instantly that you have received it?

This whole forcing of a 'paperless' and 'cashless' society needs to stop

Also Tesco have jumped on the bandwagon and some of their tills state that they will not issue a receipt, full stop

I always avoid them, but, again is this legal?

Well, that's not the customers' problem!

I say Thankyou but I don’t have e:m get enough rubbish as it is

This whole forcing of a 'paperless' and 'cashless' society needs to stop

It's always done on the grounds of how much better it is for the environment, saving so much paper and storing it digitally; but only this evening, there was a Panorama programme about how much of the Earth's resources the Cloud consumes - a gigantic percentage.

I also note how delivery companies trumpet the vast saving of CO2 when customers have parcels delivered to a central hub and collect them from there themselves, thus saving the delivery companies a lot of time and money - but then only in tiny little print does it state that this depends on people going on foot or by bike to collect the parcels; even when the size and weight of many of the parcels will clearly require a car or van.

Awful!

Also Tesco have jumped on the bandwagon and some of their tills state that they will not issue a receipt, full stop

I always avoid them, but, again is this legal?

I can only assume that, legally-speaking, Tesco must thereby be confirming that, by refusing the option of a receipt, they are guaranteeing that they will accept all returns of goods from anybody who claims to have bought the item from Tesco on whatever date they say.

Surely, by denying the option of a receipt, they are waiving their own right to refuse any requested returns/exchanges/refunds on goods that they do/did actually sell - and could only reasonably refuse returns on items clearly branded e.g. 'Asda' or 'Sainsbury's'?

It doesn't bother me, most bills are email except that now that BG are using a new system that's not fully operational I want a paper copy of my bill. I do have a printer but I' ve had it a while and need to replace it.

Rymans refused to sell me a printer unless I gave them my email address.

Like with the swimming upthread, I despise car parks that only allow you to pay with an app or otherwise by phone (and have the audacity to add an unavoidable charge for the 'privilege' of it) and have no option for you to put in a coin or two, get your ticket and then get on with your day with the minimum of fuss.

It saves them money in admin and banking (savings which they never pass on to the customer), gives them user data that they can mine/exploit for goodness-knows-what - but it's still all sold as 'for your convenience'.

I think people should go in droves and try to do this and see what happens. It might teach them a lesson

I always say no, I get enough marketing Mail as it is ( question , why do they always hide the opt out link ? ) I don’t give my name in coffee shops either.🙂

I just tell them that I have to respond to over 100 emails a day at work, and I don't want to have to deal with any more when I get home, so thanks but no thanks.

Well, they don't seem to have done terribly well with their 'strategy'. But blame it on Covid, of course

www.mirror.co.uk/money/ryman-axes-shop-floor-head-23571204

They are after your email to send you promotional rubbish & they also pass information to third parties, just say no

Rymans refused to sell me a printer unless I gave them my email address.

Would that be the same Ryman that sell loads of different pens, kinds of writing paper and envelopes with which you could very easily send old-fashioned letters without any need of email whatsoever?!

It's such an invasion of your privacy, assuming that they have a right to your details - when in fact, you have a perfect right to hand over cash and buy their goods from them completely anonymously. It's not about 'something to hide'; it's about 'something to preserve': your privacy.

It's the real-world equivalent of websites that tell you that 'your privacy is important to us', by which they mean 'it's important for us to take it from you'. And don't even get me started on the principles of 'legitimate interest', with a default assumption of 'we already have a right to take your consent from you, whilst hoping you won't notice that you never knowingly gave it to us'.

This is nothing to do with marketing...its about saving paper and looking after the environment.
Why need a paper receipt when u can have it emailed and kept there safely?

Naivety at its finest

I work in marketing.

Ive also never recieved marketing emails from any shop ive had an email receipt from.

Then you are clearly an extraordinarily lucky unicorn.

Without wanting to deliberately rouse a rabble of agitators, I wonder what would happen if everybody took 10 or 15 minutes to remember, spell out, ask for confirmation and/or full detailed clarification as to what purposes their email addresses would be put to.

If these businesses realised that they were only able to serve 4, 5 or 6 customers in an hour, when they had previously been able to serve 20, 30 or 40; and that people were abandoning their purchases and walking away, or avoiding the shops in the first place specifically because of this - I wonder how keen they would remain to continue offering 'this popular service for the benefit of our valued customers'.

@AffIt a very lucky unicorn with all my receipts in one place. In my emails. Instead of on wasted paper.

I work in marketing

Rather predictable. Your ilk seem to be more interested in pushing the green agenda (amongst many others) than customer satisfaction, loyalty and the consequent repeated business

I actually find email receipts more convenient but New Look drive me insane as they add me into marketing emails every single time. And then I have to unsubscribe every single time because New Look email you DAILY

I will NEVER understand what makes these companies' marketing professionals believe that cyber-stalking will ultimately benefit them. Do they genuinely not realise that one or two well-composed and targeted emails a month may well get read and lead to sales (or at least be neutrally ignored this time); whereas a daily spam will make almost everybody instantly dash to unsubscribe? Would you really not want people to see your email and maybe think "Ooh, I wonder what interesting new products they might have", or at least "Hmm, not right now, but maybe another time"; as opposed to "Them AGAIN?! GO AWAY!!!" ?!

The paper's not being wasted. It's serving a use.