To think WTF is going on with Royal Mail?

[WorriedandScared93]

What is the actual point of them anymore? I sent a small parcel 1st class 2 weeks ago and it's still not arrived...

The whole point of striking is to cause inconvenience to the customer and hence financial loss to the company. The company make huge profits. The decision makers are paid millions. It's their choice to try to force through these unpopular changes. The postmen are low paid workers. They can go on strike or start working longer hours, Sundays, lose sick.pay etc. They don't have other options.

I am getting some cards through but every parcel is missing back to October. I am not ordering or sending anything else thats royal mail.

Yes I have thought about why the service is poor, in my case the local postie was found to be destroying Mail and not delivering it because he couldn’t be bothered to do his job. That was long before these strikes. I also often receive my neighbours post and they receive mine. That’s not due to the management, that’s due to the useless posties they seem to employ in my area.

Thats fine but don’t expect the customers to come back once they have found somewhere else. They always seem to have huge issues near Christmas regardless. This is the nail in the coffin.

We haven't received any post at all since about 3 weeks ago, none of our road has. I'm waiting on a 1st class signed for small parcel that was dispatched 23rd November from the seller.

I actually nearly got council tax court letters because my council letters were not delivered FIVE times in April. Still haven’t received them just do it online now. That was about the only bill that was still letter rather than email.

I Love you!

I have a small business on Etsy, and a lot of my items are large letters so go by Royal Mail - and the strikes/ delay are killing our small businesses.

I've had to close my shop much earlier than I normally would (and I know of so many other Etsy sellers who have done the same) as we just can't rely on things getting there in time. So its better to have no customers than unhappy customers :-(

Etsy is very quick refund customers (from our funds) if an item as delayed - so the customer ends up with their item and the money back - and the seller completely loses out.

and yes - Etsy pesters for reviews too early.

( I have a customer really unhappy with me - which I know is going to be a bad review. I posted her item (made to order btw) the next day - RM did actually try to deliver it 2 days later but she wasn't in - and then to rearrange delivery - the first available date is 10 days away) - so completely out of my control but I will suffer because of it :-)

So from an Etsy seller - thank you!! x

I can't talk for Royal Mail but Evri only exists to boil my blood. Its like Russian roulette.

These parcels? Get to destination
These ones? Not so much
These ones? Straight into the shop bin 😄

2 out ten just evaporate as soon as they have the offending company label attached. They possibly self destruct in pre empted disgust

I try not to order from anywhere that uses royal mail. I support them fighting against having their terms eroded etc hut selfishly I don't want to have to wait weeks for stuff to arrive, i also post stuff via evri and haven't had any issues yet. I think the couriers are getting overloaded with people who would normally use RM, letters are a different ball game but it seems that a lot of companies have expedited use of emails etc- I feel for people who can't access that though and rely on letters.

Front line workers are fighting for their jobs and rights while fat cat cat bosses are killing the service to line their own pockets. Perhaps not getting a bit of cardboard or plastic could take a back seat for a while.

Emm... they are on strike non stop. I know it's frustrating though, I have only just received parcels today that I ordered 3 weeks ago but also have received parcels yesterday that were ordered 4 days ago. Makes no sense.

Evri delivered to me today after the parcel sitting in the depot for over a week.

I have decided not to order online for Christmas anymore as I just can't rely on it being here on time.

Get a grip of yourself, I expect he was looking to see if you were in ffs.

To be fair it depends what you're waiting for. DWP etc tend to still send letters, for some people waiting to recieve them or their sent forms taking a while has a huge impact. Either the service of sending letters is important and should be saved, or its not and then it's right that it's not important. Isn't the boss trying to go more of a focus on parcels?

Not in my neck of these godforsaken woods! Literally nothing for about 10 days.

The workers have no choice other than to strike and clear message needs to be sent to their employers. It's difficult and inconvenient but what else can be done

I ordered some live snails that were dispatched a good while ago. I hope they never show up now, it won't be pretty.

Unfortunately Royal Mail workers can't force people to use their service, and a lot of people will look elsewhere after this. There will have to be redundancies, there's no two ways about it.

No, but I wonder if they realise that lots of strikes can put a service into terminal decline as customers leave, leading to massive job cuts.

The post gets less relevant by the day. Strikes will encourage people to ditch letters and use e-services for letters and the parcel firms for parcels/whatever else they take on. More streamlined outfits will be more attractive to the public.

If, to make the pay and turnover equation work, maybe the post will become every other day or once a week - then they'll see job cuts like never before.

I'm not dismissing you as such. You're shouting your points at me as though I said bad stuff about the low paid, which I didn't. So kindly unload onto someone else.

Ok I'll explain in more detail. RM want to reinvent their company to be the same model as evri. They are threatening huge redundancies already. If you look on their website they are advertising for owner drivers. If the company goes into terminal decline then they will be no worse off as most of them will be redundant anyway. Most of them don't have a vehicle to deliver parcels with. The whole thing is just another example of the rich using the poor.
Before the strikes RM was a profitable company. The only reason to force these changes is greed.

It's a total of about ten strike days spread over a couple of months. Don't forget postmen are not getting paid for strike days either.

I've been getting Evri parcels every day this week and one's I've sent have arrived no problem too..

I appear to have touched a nerve here - as I've already said, I quoted your post to give an alternative possible reason why the driver may have come out with his BS excuse - and the reasons why I think that.
I'm not shouting any points, you're being incredibly defensive - where have I said you've said bad stuff about the low paid? I haven't, you keep replying accusing me of 'unloading' on to you, I'm expressing an opinion based on my lived experience - an opinion you keep trying to shut down by telling me I'm offloading onto you - many others have been far less courteous in their replies to your original post - yet you keep singling me out, that doesn't show the 'disinterest' in my 'white knight crusade' that you claim.

Once stuff gets to our local Evri driver it's pretty good, but getting to her seems to be slow.
I've had some delays to RM packages but they've all got here so far
Yodel, I almost gave up on but parcel finally turned up 3wks late
DHL was also slower than expected but not quite as bad

I'm telling you not to direct it at me or to make accusations towards me. Not difficult to understand or comply.

I'm not singling you at - you quoted a comment of mine with a load of accusations. I wouldn't have noticed you otherwise.

So campaign at someone else - someone who might have actually done something bad to the low paid other than be confused as to why one of them decided to lie to me on my own doorstep and for no reason whatsoever.