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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think WTF is going on with Royal Mail?

500 replies

WorriedandScared93 · 13/12/2022 12:32

What is the actual point of them anymore? I sent a small parcel 1st class 2 weeks ago and it's still not arrived...

OP posts:
panko · 14/12/2022 08:34

mogsrus · 14/12/2022 08:32

I know how much it costs & the price to send but in my mind it’s absolutely not the end of the world. As I said if it gets to the place so be it if it doesn’t who cares, I certainly don’t

I care. I've paid for it.

mogsrus · 14/12/2022 08:43

So have I I don’t 1stamp 1 card if it doesn’t arrive I’m still not in the slightest bit bothered especially when people r on strike definitely other things to worry about. Going to London Friday ( hopefully) if it’s cancelled Notting lost. Reschedule why fret about it

Florenz · 14/12/2022 08:59

If people don't have any confidence in the service, they aren't going to keep buying stamps and sending Christmas cards.

Thebestwaytoscareatory · 14/12/2022 09:34

OhmygodDont · 14/12/2022 07:52

Most letters could be emails why are we still posting all these letters in the first place. The nhs itself would be much better off emailing less appointments would be missed.

Obviously those who don’t have an email would still need a letter but let’s face it those who don’t have an email are a minority group who’s getting smaller and smaller each day.

How many letters genuinely do most people post in their home life in a year? That couldn’t be a phone call a text or an email. How many companies don’t do paperless apart form the nhs.

Wrt to the NHS, what are you basing that on? To receive an email you need a device, an account and an internet service. While most people do have those it's not universal, and there are just as many delivery issues or service interruptions with email as there are with post. You'd also need a massive investment in IT software and equipment for the NHS to support that change (which I'm sure would be forthcoming and well managed).

Similarly there are many times you need a physical copy of something i.e., passport, driving licence, postal vote, various other government documents, legal documents, certificates, etc. People already moan about how long it takes to get those things, I'm sure they'd be delighted if they missed a holiday, lost out on a sale, or couldn't vote because the post only came once a week and they'd missed the cut off point (remember without a daily delivery service you won't be able to get next day deliveries).

While you may not send many letters it is a vital service, one that would need to be replaced if RM stopped doing it. There's a reason that obligation was attached when the RM was sold.

Banjoman · 14/12/2022 09:34

Rachelsmachel · 14/12/2022 07:51

Lots of people's shifts changes. That's part of working life - especially in the low skilled sector.

If you want a 9-5, weekday role then gain some qualifications and get a better job.

Which is exactly what I had to do when I was a postie and realised it wasn't ideal for me or my family.

Those who don't want to work Sundays will have to upskill and move on.

Oh the good old gain some qualifications nonsense, your a low skilled worker, so deserve to be treated like shit. Even if your job is important, as in road sweeper, postie, supermarket worker, you should accept any old shit. Or you could join a union that means, you stand up for your own and other rights and not be walked over and have to foist your children onto "colleagues".

Have a bit more self respect for yourself and respect for others.

Rachelsmachel · 14/12/2022 10:01

Have a bit more self respect for yourself I do thanks, hence why I retrained and left the Royal Mail 🤣

What exactly is your point here?

Supermarket workers ARE key workers.

Posties are no longer required due to Evri, DPD, DX for letters.. etc etc. The strikes have proven that. They've turned their backs on their jobs and the public have realised they have alternatives.

Just a shame about all the parcels and letters they're holding ransom.

NHS appointments are now being rolled out via text / app and email too! Amazing

Rachelsmachel · 14/12/2022 10:03

Or you could join a union that means, you stand up for your own and other rights and not be walked over and have to foist your children onto "colleagues"

When I worked for the RM, we were BULLIED into joining the union. If we didn't we were outcasts and shamed. And bullied some more...

I think bullying in the workplace effects posties wellbeing and "working conditions" MORE than what the Royal Mail are now proposing.

Banjoman · 14/12/2022 10:42

Rachelsmachel · 14/12/2022 10:03

Or you could join a union that means, you stand up for your own and other rights and not be walked over and have to foist your children onto "colleagues"

When I worked for the RM, we were BULLIED into joining the union. If we didn't we were outcasts and shamed. And bullied some more...

I think bullying in the workplace effects posties wellbeing and "working conditions" MORE than what the Royal Mail are now proposing.

I cannot fathom what you are saying! Even with CAPITAL letters it makes no sense!

I do not believe however, that you were BULLIED.

Sceptre86 · 14/12/2022 10:52

I got my work parcel yesterday. I ordered the item in the first week of November, it was dispatched on the second week. Its taken 4 weeks to get to me from Evri.

The Royal mail strikes have been widely advertised or shared. It is also the busiest time of year for them and with shortages in staff it was always going to be a shitshow.

panko · 14/12/2022 10:55

I've got an ebay item outstanding for 15 days since dispatch. Usually I'd be item not recieved on that but I'm going to give it another week don't want to miss the cut off date though.

MermaidEyes · 14/12/2022 11:05

Yes, RM want to focus on parcels because they've realised how much business they're losing. There are more and more parcel companies now, DPD, Evri, Amazon have their own delivery service, so less people are choosing RM for a parcel service. And many less letters and cards are being sent nowadays. In 20 years time Royal Mail is going to look very different.

MadameOvary81 · 14/12/2022 11:36

I got a dispatch message from a company yesterday morning at 9am and Royal Mail delivered the parcel last night at 8pm!

Whammyyammy · 14/12/2022 11:45

Rachelsmachel · 14/12/2022 10:01

Have a bit more self respect for yourself I do thanks, hence why I retrained and left the Royal Mail 🤣

What exactly is your point here?

Supermarket workers ARE key workers.

Posties are no longer required due to Evri, DPD, DX for letters.. etc etc. The strikes have proven that. They've turned their backs on their jobs and the public have realised they have alternatives.

Just a shame about all the parcels and letters they're holding ransom.

NHS appointments are now being rolled out via text / app and email too! Amazing

Totally agree. I hope royal mail fold and then all end up unemployed.
I've stopped using RM, my company have stopped using them, and ive noticed a lot of online companies either don't use them or have warnings in place.

They've gone too far, ruined their reputation, highlighting other companies that are cheaper and better.

Goodbye royal mail 🤣🤣

Whammyyammy · 14/12/2022 11:46

MermaidEyes · 14/12/2022 11:05

Yes, RM want to focus on parcels because they've realised how much business they're losing. There are more and more parcel companies now, DPD, Evri, Amazon have their own delivery service, so less people are choosing RM for a parcel service. And many less letters and cards are being sent nowadays. In 20 years time Royal Mail is going to look very different.

Royal mail won't last 1 year hopefully , let alone 20

Thebestwaytoscareatory · 14/12/2022 12:23

@Rachelsmachel what are the alternatives for letters and similar items exactly?

Evri charge around £2.69 to send a letter from drop off point to door. DPD want £2.99 to send a letter from drop off point to another drop off point, or £5.69 for drop off point to door. Neither service offers next day delivery and say to allow at least 4 working days when sending an item.

The comparable Royal Mail service is 68p -95p and that's almost door to door.

If the public/businesses are happy to pay much more for a slower service then the obvious solution here is for Royal Mail to simply triple the price of stamps.

Florenz · 14/12/2022 13:04

There simply isn't enough demand for letters for it to be an issue.

NinjaWarriorCooker · 14/12/2022 13:29

Whammyyammy · 14/12/2022 11:46

Royal mail won't last 1 year hopefully , let alone 20

How incredibly unkind to a huge workforce! Hope you lose your job next year also.

NinjaWarriorCooker · 14/12/2022 13:29

Whammyyammy · 14/12/2022 11:45

Totally agree. I hope royal mail fold and then all end up unemployed.
I've stopped using RM, my company have stopped using them, and ive noticed a lot of online companies either don't use them or have warnings in place.

They've gone too far, ruined their reputation, highlighting other companies that are cheaper and better.

Goodbye royal mail 🤣🤣

Fingers crossed you end unemployments as well.

NinjaWarriorCooker · 14/12/2022 13:48

NinjaWarriorCooker · 14/12/2022 13:29

Fingers crossed you end unemployments as well.

Unemployed

MistyGreenAndBlue · 14/12/2022 14:05

I'm afraid I'm out of sympathy for them now

Maybe this time they do have legitimate grievances, but it just seems as if they do this every couple of years at least.
Fed up of them now. The service is pretty sub par even when they AREN'T on bloody strike.

Florenz · 14/12/2022 14:19

What do Royal Mail workers think the future of their company is going to be? If they do manage to keep their current working hours etc? How do they see things going after that?

amy85 · 14/12/2022 14:22

My son has missed a hospital appointment because we never got the appointment letter through the post...we now have to wait until February for his appointment that's after I had to pretty much beg for the appointment as they had took him off the consultants list for missing an appointment

Thebestwaytoscareatory · 14/12/2022 14:33

Florenz · 14/12/2022 13:04

There simply isn't enough demand for letters for it to be an issue.

Let's say RM get their wish, drop the USO and focus on parcel delivery only.

What are you going to do next time you need send a document / letter (passport/driving licence/legal document/etc) somewhere?

Will you be happy to pay DPD over 5 quid for that service? If so, why don't you support/encourage RM to put up their prices up so that they can employ more people on suitable shift patterns and pay a decent wage?

Alternatively, will you expect everyone else to modernise and become digital instead? In this case, are you happy to make an increased contribution to finance the change over and to ensure the entire country has access to the equipment and services they would need to make that work, or will you be happy for those with additional needs or who are unable to afford these things to just not be able to access services?

mogsrus · 14/12/2022 14:34

amy85 · 14/12/2022 14:22

My son has missed a hospital appointment because we never got the appointment letter through the post...we now have to wait until February for his appointment that's after I had to pretty much beg for the appointment as they had took him off the consultants list for missing an appointment

With things as they are I would have thought it prudent to ring them & enquire if everything ok

Florenz · 14/12/2022 15:09

Thebestwaytoscareatory · 14/12/2022 14:33

Let's say RM get their wish, drop the USO and focus on parcel delivery only.

What are you going to do next time you need send a document / letter (passport/driving licence/legal document/etc) somewhere?

Will you be happy to pay DPD over 5 quid for that service? If so, why don't you support/encourage RM to put up their prices up so that they can employ more people on suitable shift patterns and pay a decent wage?

Alternatively, will you expect everyone else to modernise and become digital instead? In this case, are you happy to make an increased contribution to finance the change over and to ensure the entire country has access to the equipment and services they would need to make that work, or will you be happy for those with additional needs or who are unable to afford these things to just not be able to access services?

Pretty much everyone HAS modernised and become digital. It's just RM that are stuck in antiquated ways.

If I needed to send a document somewhere I'd use a courier company to do it. UPS, DPD, Fedex, whoever. I literally cannot remember the last time I had to do this.