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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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To sack cleaner for this?

383 replies

Katrinawaves · 21/10/2022 20:33

My husband and I had a mix up today and both left cash out to pay the cleaner. She has taken both lots of cash so double her normal payment for the day. Would I be unreasonable to sack her for this? My husband is saying we should just not pay her next week but I am concerned now about her honesty. What would you do?

OP posts:
PrioritiseCalm · 23/10/2022 06:00

goodbyestranger · 21/10/2022 20:41

No Worthy I wouldn't question it if I were a cleaner in the current economic mess that the less well off are in.

OP is clearly as tight as they come.

You have no idea how much op pays her cleaner. Stop being unkind.

marcopront · 23/10/2022 06:04

@PrioritiseCalm

You have no idea how much op pays her cleaner. Stop being unkind.

Yes we do, she pays her £50.

greenteafiend · 23/10/2022 06:35

Oh my God, I can't believe there are people who think what she did is remotely OK.

Any professional and honest person would NEVER take money left lying around unless they were 100% sure they were entitled to it. If she came across any money in the house that was not her pay, she needed to leave it alone. Even if she thought it might have been a gift or a tip, she absolutely needed to clarify first.

A lot of MNers are so, so weird about cleaners. I think it stems from a sort of middle-class female guilt about a) having someone else do housework for you b) class anxiety.

I'll never forget during the pandemic how some people on here INSISTED that you had to offer long-tern pay to a cleaner that was not coming in to work--not one missed week or whatever, but for months on end. Er, no. I am a freelance worker (not a cleaner, something else), and when you are a freelancer, less-stable pay is just a downside you have to accept, in exchange for the extra flexibility that you enjoy. Nobody bloody offered to pay me anything when projects I'd been hoping to take care of were canceled due to the pandemic!

FailingMum81 · 23/10/2022 06:37

WiddlinDiddlin · 23/10/2022 04:02

But she didn't see two lots of money.

She possibly saw ONE lot of money when they OP put a £50 note on the side table.

The OP's DH says he also left a £50 on the side table, which obviously wasn't there when the OP put down another, she assumes the DH is not mistaken or fibbing, and thus the cleaner took one note and later, took the other.

Who knows if the DH did put it there. Who knows if it wasn't blown off the side table and is now down the back of the radiator. Who knows if the cleaner picked it up, then saw later on that there was still a £50 note on the side table, and picked it up again.

If she picks up money from counters and side tables multiple times a day, most days of the week, it is easy to have a memory slip like that - ask anyone who does something like that every day, because you don't know all the time if you're remembering that days action or the previous days action..

The obvious thing to do is communicate with one another, something MumsNetters seem loathe to do!

Yep totally agree with this. There are lots of reasons and reasonable explanations as to how this could have happened and yet rather than asking a very basic question of someone you really have gone off at the deepend. It does feel a little like people are being encouraged to agree with you too rather than you asking for honest opinions. Bottom line is, in the same way you cannot speak to her until next week I can assume same would apply to her and she is not allowed/cannot speak to clients beforehand. You also cannot sack someone that isn't employed by you - you can request the agency don't send that particular person, or terminate your agreement with them but you can't sack her as a person. I do hope that you never make a mistake at work and your boss decides to 'sack' you without so much as discussing it with you first - I think thats almost the way you need to look at it in the initial stages. If it transpires that she has been fraudulent then that is what you pay the agency to deal with and they should take action and rectify.

Endlesslysurprised84 · 23/10/2022 07:37

LovelyIssues · 22/10/2022 18:09

You BOTH left £50 in notes for a cleaner for A WEEK?! That is an expensive cleaner. Do you live in a mansion or does she come daily?

I pay £40 for 3 hours a week. 3 bed.

Endlesslysurprised84 · 23/10/2022 07:38

£42

sue20 · 23/10/2022 07:44

goodbyestranger · 21/10/2022 20:38

You sound quite tight/ mean. You can afford a cleaner. She has to clean up your dirt to make a living. You made a mistake/ your problem.

This. A bit moral. So she may at worst think by mistake you left too much but took it anyway. Hoping it wasn’t noticed or maybe she happened to need extra at the moment so took it with intention of returning the extra next week. Etc. so what? She’s cleaning your place because you can’t yourself for whatever reason. Obviously if a pattern of taking things develops then tackle. that she’s agreed to employment terms.

Spottingtwerps · 23/10/2022 08:58

Who gets a tip that is double their normal pay?? Wow. I'd love that! Is this a thing?

Read the updates.

MyrtlethePurpleTurtle · 23/10/2022 09:00

SuspiciousHedgehog · 23/10/2022 05:48

After further thought, I can't help but feel that this was not an error, but a trap set, testing your cleaner and she failed?

Yes you should sack her and do it all yourself.

Cleaning is good for the soul, particularly humility.

This is a baity thread I don't believe the OP

What is so unbelievable tbat a poster has a cleaner? Or that tbe cleaner picked up money not for her? Of all tbe made up threads, this is tbe one you call troll on?

MyrtlethePurpleTurtle · 23/10/2022 09:03

greenteafiend · 23/10/2022 06:35

Oh my God, I can't believe there are people who think what she did is remotely OK.

Any professional and honest person would NEVER take money left lying around unless they were 100% sure they were entitled to it. If she came across any money in the house that was not her pay, she needed to leave it alone. Even if she thought it might have been a gift or a tip, she absolutely needed to clarify first.

A lot of MNers are so, so weird about cleaners. I think it stems from a sort of middle-class female guilt about a) having someone else do housework for you b) class anxiety.

I'll never forget during the pandemic how some people on here INSISTED that you had to offer long-tern pay to a cleaner that was not coming in to work--not one missed week or whatever, but for months on end. Er, no. I am a freelance worker (not a cleaner, something else), and when you are a freelancer, less-stable pay is just a downside you have to accept, in exchange for the extra flexibility that you enjoy. Nobody bloody offered to pay me anything when projects I'd been hoping to take care of were canceled due to the pandemic!

@greenteafiend - yea, those threads during pandemic were at shot. It was like cleaners were pid on a pedestal above even sainted nurses and PFBs. I didn’t see anyone suggesting their hairdresser , say, be paid during pandemic

Tiani4 · 23/10/2022 09:07

ExpectMore · 22/10/2022 08:51

@Tiani4

You assume OP can afford to lose £50

Which bit of my post states or implies this?

Re. "Be kind", my point is that, whilst theft is never right, the empathetic approach would be to try to understand the situation from the cleaners perspective and see what can be done (if anything, given OPs own personal perspective etc).

If you didn't get that, you're unlikely to get it, and people like you are why the world is fucked.

You are being ridiculous

Nobody needs to be empathetic to the reasons someone stole money from their home in your scenario where the cleaner knew she had stolen it and it wasn't her wages. Nobody has to put up with criminal offences, what a misogynist world you like in that OP should understand and be kind. If I'm your scenario this cleaner is stealing money from peoples homes opportunistically , then how many other homes does she steal from- are those people vulnerable adults at risk? It could be a safeguarding of this is a pattern of behaviour (financial abuse with the criminal offence of theft if it's an Older person or disabled adult with care and support needs under CA 2014)...

It worries me when there are apologists for crime (especially when there's clearly a victim and individual harmed as a result )

Endlesslysurprised84 · 23/10/2022 09:07

MyrtlethePurpleTurtle · 23/10/2022 09:03

@greenteafiend - yea, those threads during pandemic were at shot. It was like cleaners were pid on a pedestal above even sainted nurses and PFBs. I didn’t see anyone suggesting their hairdresser , say, be paid during pandemic

Because vast majority of hairdressers are on payroll or self employed. So would have benefited from furlough or other assistance.

vast majority of cleaners are cash in hand.

Endlesslysurprised84 · 23/10/2022 09:09

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Lovelycupofcoffee · 23/10/2022 09:10

So as a cleaner I would have questioned the overpayment but that’s probably just just me. Just gave a chat with her and advise that you paid for next week as well .

Tiani4 · 23/10/2022 09:11

The 'kind' way to deal with it is to ask the cleaner, give them opportunity to return the stolen money or to say ok that's next weeks wages.

If she says anything OP doesn't believe then reporting to her agency and to the police is perfectly appropriate

Yanbu OP, I think the trust has gone too- unless she tells you a story you believe about it being accidental- but there are many PPs detailing why it seems unlikely as SE workers getting cash count their money! Keep good records if they are honest.

Tiani4 · 23/10/2022 09:14

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OP didn't share this information on this thread

Of course if OP doubts hee DH's version then this is entirely different and a whole different thread and answer but she does not disclose that.

SuspiciousHedgehog · 23/10/2022 09:15

Did you read what I wrote. I do believe she has a cleaner, and this 'error' may have been a deliberate test.

Who wouldn't contact the cleaner directly to discuss it?

She's looking for other miss marples to justify sacking her cleaner.

If there's no trust, she should just do that, she doesn't need mumsnets' permission

Tiani4 · 23/10/2022 09:19

@Endlesslysurprised84

Because vast majority of hairdressers are on payroll or self employed. So would have benefited from furlough or other assistance.

vast majority of cleaners are cash in hand.

I don't understand your post. Many hairdressers are self employed and like self employed cleaners declare their earnings whether cash or not to HMRC. They benefited from self employed furlough payments . I know as my SE hairdresser explained process to me it required her applying and evidencing rather than an employer doing it on her behalf.

Unless you are saying it's not fair that cleaners who get paid cash in hand and don't declare all their earnings (ie weren't fully notifying HMRC) then lost out in furlough grants, in which case theirs an obvious self caused reason why.

Endlesslysurprised84 · 23/10/2022 09:21

Hairdressers employed or self employed. Will have received assistance during pandemic either way.

cleaners mainly cash in hand. Why? Many not English and overwhelmed and ignorant but the process of registering with HMRC as self employed. So cash in hand. Nothing during pandemic.

That is the reality.

MyrtlethePurpleTurtle · 23/10/2022 09:44

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No, we really don’t

ExpectMore · 23/10/2022 10:07

@Tiani4

what a misogynist world

If I wasn't already lost in your rubbish by the time I got to this statement, this completely sealed the deal.

Explain to me. How, even slightly, does misogynist views come into it?!

If anything, your readiness to jump to an identity based argument for no good reason demonstrates the horrible behaviours associated with misogynists...and misandrists...

Stars71 · 23/10/2022 10:54

Endlesslysurprised84 · 23/10/2022 09:21

Hairdressers employed or self employed. Will have received assistance during pandemic either way.

cleaners mainly cash in hand. Why? Many not English and overwhelmed and ignorant but the process of registering with HMRC as self employed. So cash in hand. Nothing during pandemic.

That is the reality.

It's not the reality because you say so! What about agency cleaners, as in this case? There are also people, who may have started out on their own and now built up their business. Thus paying tax.

C8H10N4O2 · 23/10/2022 10:59

MyrtlethePurpleTurtle · 22/10/2022 15:01

Transport?

Transport between several locations per day, materials if the cleaner provides them plus all the costs of running a small service business/self employment - cost of NI, holidays, pensions, book keeping or accounting costs possibly, filing etc, time spent on running the business which are not directly paid - all the things which come provided on top of the hourly rate if you are employed.

JustAnotherManicMomday · 23/10/2022 11:05

My question here is where was the money left? If both lots were together then I get how its happened and wo der how the person leaving it second did not notice. If it was in 2 separate locations say a side table in the hall and on the kitchen counter then yes I would be concerned about her honesty. Was a note with the money to say its hers? If so do you write said note like a receipt stating how much is there which should mean no confusion.

Endlesslysurprised84 · 23/10/2022 11:14

MyrtlethePurpleTurtle · 23/10/2022 09:44

No, we really don’t

Give the other person in this scenario is a proven liar on an epic scale. To the OP no less. Surely is relevant

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