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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To refuse to go to work tonight?

140 replies

merrymerrymonthofmay · 13/10/2022 13:06

I was due my wage today, always on the 13th of each month however it didn't go into my account. My timesheet was submitted and approved on time and have never had this problem before. I contacted my colleagues first to check they had been paid which they had.

I then contacted my line manager who said she would look into it for me. I also contacted the wages department.

This was over four hours ago - I have had no response at all from the wages department and my manager hasn't provided an update on the situation but has emailed me to remind me to attend training next week.

I'm pretty angry, I feel this has been a mess up on their end and at the very least they should be keeping me updated. I was relying on that money today.

Im at the point of saying if it's not sorted by the end of the day then I'm not going to my shift tonight but I'm not sure if that's a very mature way to deal with my frustrations?

At the end of the day though, im not working for free. AIBU?

OP posts:
Ladybug9 · 13/10/2022 19:53

JennyForeigner2 · 13/10/2022 13:10

No-one’s asking you to work for free; there’s been an error, and they are working to correct it.

If you just refuse to go in that’ll not get you your money any quicker, and will quite likely see you let go pretty much immediately, which is also unlikely to help, especially as you seem to have absolutely no savings to help you through issues such as this.

Horrible comment re savings

hadtochangetothisone · 13/10/2022 19:57

JennyForeigner2 · 13/10/2022 13:10

No-one’s asking you to work for free; there’s been an error, and they are working to correct it.

If you just refuse to go in that’ll not get you your money any quicker, and will quite likely see you let go pretty much immediately, which is also unlikely to help, especially as you seem to have absolutely no savings to help you through issues such as this.

In what world do people have 'savings' living on minimum wage ???

I am on 42k with three kids single parent and £1k in rent ... where EXACTLY do 'savings' occur ?...

Sugarplumfairy65 · 13/10/2022 19:59

MaverickSnoopy · 13/10/2022 16:53

Unfortunately if you don't go to work you'll be in breach of contract. At the moment you have the moral high ground.

Fwiw my husband before we met in his youth was in the same situation, kicked off and refused to leave until he was paid. He lost his job.

Go to work. Be persistent with them to sort out the pay. Pay related issues do not usually get resolved the same day.

Her employer is the one in breach of contract for not paying her.
If you are paid in arrears, you are well within your rights not to work your next shift and they cannot sack you for it. ACAS will tell you that.
If paid 2 weeks in arrears and 2 weeks in advance you would still need to go in for your shift to avoid disciplinary action.

Herejustforthisone · 13/10/2022 20:11

Ignore that poster, OP. She’s been just delightful on so many threads today.

Eatmycake3333 · 13/10/2022 20:14

Cats4life
I tend to disagree with you in that one, the op was being vile. She knew she was being patronising and kept on and on. She knew full well it riles folk up. People are working minimum wage, zero contact hours. Having to go to food banks. Homeless accommodation . Yeah right then, I’m sure that’s the last thing these folk can do is stick 10/20 quid in the savings pot every week! Get with the real world.

Herejustforthisone · 13/10/2022 20:16

JennyForeigner2 · 13/10/2022 19:33

You are wrong. I volunteered helping people on very low incomes to try to get their finances in order, and never once came across any person or family that could not have found themselves a buffer if they put the effort in to do so. Instead in pretty much every case people chose not to as they preferred to buy themselves “treats” instead.

They felt that they deserved it, as life was hard, and it took a lot of time and effort to help them to understand that like was likely to be a little bit less hard if for a few months they forewent any of those treats just until they got enough money in savings that something like being paid a few days late would not tip them over into crisis.

Unfortunately there were some beyond help, those like you, who’d just insist that they had no agency at all, that there was nothing that they could do, and so they and their children just went on as they ever had.

Lucky them, having you volunteering to tell them why they’re stupid and make bad choices. I truly hope you managed to keep the sneer of condescension that riddles your posts from your voice.

JessesMum777888 · 13/10/2022 20:18

JennyForeigner2 · 13/10/2022 13:10

No-one’s asking you to work for free; there’s been an error, and they are working to correct it.

If you just refuse to go in that’ll not get you your money any quicker, and will quite likely see you let go pretty much immediately, which is also unlikely to help, especially as you seem to have absolutely no savings to help you through issues such as this.

Not everyone’s lucky enough to have savings.
don’t be so condescending.

Up74 · 13/10/2022 20:20

Dude go to work, it will be sorted and not worth losing your job over.

@JennyForeigner2 come back! The savings conversation was the most interesting part of this thread.

oldstudentmum · 13/10/2022 20:23

Herejustforthisone · 13/10/2022 20:16

Lucky them, having you volunteering to tell them why they’re stupid and make bad choices. I truly hope you managed to keep the sneer of condescension that riddles your posts from your voice.

I agree ! What a horrid comment .

merrymerrymonthofmay · 13/10/2022 22:05

Well I went to work tonight. I think it was just a thought that went through my head and not one I'd actually follow through on. However still no reply or wages

OP posts:
Mulberry974 · 13/10/2022 22:43

Honestly just keep chasing your payroll department. I don't see it as impossible for them to have sorted a same day payment and if it was impossible they need to let you know.

burnoutbabe · 13/10/2022 23:25

Did you get a payslip today saying you are owed anything?

If yes then it sounds more like a bank issue (and assuming you have not changed accounts)

If no payslip sounds like you were missed off but that's also odd, if still on payroll and a zero work month, I think you'd probably get a payslip showing a tax refund of paye.

But if contact says they pay on 13th they must do this or have to cover your costs incurred by not doing it. So keep track of those.

Most payroll departments:finance departments would do an emergency advance if SOMEONE not paid (unless we had records showing we had sent the money to x, their normal bank account, and even then you'd probably ask your company bank to confirm no issues with receiving bank)

merrymerrymonthofmay · 14/10/2022 10:02

Have emailed them again this morning as well as CCing my manager in. Still no response.

OP posts:
merrymerrymonthofmay · 14/10/2022 10:02

burnoutbabe · 13/10/2022 23:25

Did you get a payslip today saying you are owed anything?

If yes then it sounds more like a bank issue (and assuming you have not changed accounts)

If no payslip sounds like you were missed off but that's also odd, if still on payroll and a zero work month, I think you'd probably get a payslip showing a tax refund of paye.

But if contact says they pay on 13th they must do this or have to cover your costs incurred by not doing it. So keep track of those.

Most payroll departments:finance departments would do an emergency advance if SOMEONE not paid (unless we had records showing we had sent the money to x, their normal bank account, and even then you'd probably ask your company bank to confirm no issues with receiving bank)

Payslips usually get sent out the week after pay

OP posts:
burnoutbabe · 14/10/2022 10:08

well thats against the law
Payslips must be provided on or before payday.

www.gov.uk/payslips

DailyMailHater · 14/10/2022 10:10

Payslips should be provided before or on payday, that is law

To refuse to go to work tonight?
KettrickenSmiled · 14/10/2022 10:13

JennyForeigner2 · 13/10/2022 19:33

You are wrong. I volunteered helping people on very low incomes to try to get their finances in order, and never once came across any person or family that could not have found themselves a buffer if they put the effort in to do so. Instead in pretty much every case people chose not to as they preferred to buy themselves “treats” instead.

They felt that they deserved it, as life was hard, and it took a lot of time and effort to help them to understand that like was likely to be a little bit less hard if for a few months they forewent any of those treats just until they got enough money in savings that something like being paid a few days late would not tip them over into crisis.

Unfortunately there were some beyond help, those like you, who’d just insist that they had no agency at all, that there was nothing that they could do, and so they and their children just went on as they ever had.

Like so many people, you imagine that your anecdata means you know more about poverty than the ONS. Your arrogance is astounding - why don't you join the government, & tell those 4 million UK children in poverty that all that is stopping them from having a 'buffer' is their "beyond help" parents?
While you're at it, you can explain to the parents how being on a zero hours contract will provide them will all the work & income they need to feed their children & heat their homes this winter.

The reality @JennyForeigner2 is that the economy is set up to ensure that those at the bottom stay there, because without their underpaid labour, the cream doesn't drift to the top of the bottle. But I suppose you'll counter that food banks are a mirage, caused by fecklessness, not greed & the pitifully transparent so-called "trickle down" effect.

merrymerrymonthofmay · 14/10/2022 10:13

DailyMailHater · 14/10/2022 10:10

Payslips should be provided before or on payday, that is law

Oh I never knew this

OP posts:
vodkaredbullgirl · 14/10/2022 10:20

merrymerrymonthofmay · 14/10/2022 10:13

Oh I never knew this

We get our payslips or by email, few days before we get paid.

merrymerrymonthofmay · 14/10/2022 10:31

What's upsetting me most is the lack of response from them. Even if they would let me know it's being dealt with.

OP posts:
Sashimiandhisthunderpaws · 14/10/2022 12:12

@merrymerrymonthofmay Do you have the direct numbers for senior finance/payroll/hr staff? You need to escalate this and kick up a fuss. You need to contact hourly until someone confirms why this has happened, when the payment will be processed. It needs to go through today.

It's unacceptable that nobody has confirmed when you will be paid and your manager's response is inadequate.

I say this as someone who has dealt with payroll payments across Europe and Middle East. If someone's not received payment on the contracted/expected pay date, it's a priority to get them paid ASAP and you have to communicate with them. People have bills to pay and they don't want to default on rent and mortgage.

Sashimiandhisthunderpaws · 14/10/2022 15:44

@merrymerrymonthofmay have they responded/paid yet?

WallaceinAnderland · 14/10/2022 16:11

This happened to me OP. I told my manager I would not be coming to work until I was paid. He said I would be in breach of contract, and I told him that he had breached the contract first. I was paid the same day.

Maryminx · 14/10/2022 18:25

U must do your night shift,or u will seriously piss your boss off .
I would be very annoyed not to get my wades on time.
however errors do occur.
send a friendly email to your boss, asking them to do an emergency transfer of money.Say u have bills that have to be paid ASAP.

LakieLady · 14/10/2022 18:37

Mulberry974 · 13/10/2022 22:43

Honestly just keep chasing your payroll department. I don't see it as impossible for them to have sorted a same day payment and if it was impossible they need to let you know.

My late DP was a payroll manager and he would always authorise a CHAPS payment to tide staff over if their wages hadn't been paid on time for any reason.

The organisation I work for does it too, but it has to be requested by the staff member's manager.