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Extremely rude doctor

307 replies

Picturesintheclouds08 · 06/09/2022 16:45

This is more of a vent than anything else.

In my GP practice you don't get a face to face, you get a phone call then a face to face if deemed necessary. That's fine, no issue with that.

You have to state what you are calling for to the receptionist so I stated stomach issues and period problems.

The doctor calls and asks how he can help.

I begin saying - I'm calling for Two things that may or may not be related.. one is a pain in my stomach, one is period pains.. he cuts me off right there and says .. I don't have time for a list of issues.

What's your stomach pain he asks - dull ache, coming and going, few centimeters to the right and below belly button, been going on few weeks. He says - it's just your bowels, it is very normal. I question that - I'm 36, never had this pain before.

Then I say - about my period - he goes - I don't have time to be talking about periods and all that, quickly give me the highlights. I could not believe the rudeness of him. Highlights - 12 days between a period, sometimes 7 weeks, extremely painful through to my back and bum - cannot physically move, blood clots, very heavy, would consider a hysterectomy it is that bad. (Took me about 30 seconds to give him that run down) Ok he says, i dont have time to deal with this today and you need to call back another day for a new appointment and request a female doctor.

I was gobsmacked at his rudeness. The phone call lasted under 5 mins. I understand they are under alot of pressure but his rudeness was terrible. I didn't realise you couldn't talk about 2 issues (that may be related) at the same appointment.

OP posts:
iklboo · 08/09/2022 20:07

The list also states:

minor clinical errors
rudeness
disagreements over a diagnosis and medical reports
concerns about other healthcare professionals
waiting lists and access to appointments
upkeep and condition of hospitals and practices.

Doingprettywellthanks · 08/09/2022 20:07

The GMC is explicit

We investigate when we believe a doctor poses a serious risk to patients or has significantly or repeatedly failed to meet our standards.

Doingprettywellthanks · 08/09/2022 20:08

iklboo · 08/09/2022 20:07

The list also states:

minor clinical errors
rudeness
disagreements over a diagnosis and medical reports
concerns about other healthcare professionals
waiting lists and access to appointments
upkeep and condition of hospitals and practices.

That’s what the GMC say they don’t investigate!!

Doingprettywellthanks · 08/09/2022 20:09

some of the things we don’t investigate

…. rudeness

Winnietheboo · 08/09/2022 21:02

Reporting to the GMC does seem a bit nuclear.

iklboo · 08/09/2022 21:24

@Doingprettywellthanks - sorry, that's what I meant. I cut off the 'don't' part 😄

Picturesintheclouds08 · 08/09/2022 21:27

@Doingprettywellthanks
@iklboo
@Winnietheboo

Oh do calm down - especially you @Doingprettywellthanks . Where in my comment does it say I reported to the GMC?? I said I asked them for advice. Phone down, case closed.

If i had of followed the advice on the previous 11 pages worth of comments on this post i would of reported it to the GMC however i went against everyone elses advice and i did not report to GMC. I complained to the practice manager by email.

Maybe you @Doingprettywellthanks need to continue that research you've been doing abit more thoroughly and you will see they have a section that provides a phone number for advice .

OP posts:
AWayWithWords3 · 08/09/2022 21:28

That's horrendous! He may as well have not bothered calling! What was the point in phoning you at all?

iklboo · 08/09/2022 21:30

@Picturesintheclouds08 - I was replying to other posters, not you.

SavingsThreads · 09/09/2022 08:01

iklboo · 08/09/2022 20:06

Why not when it's discrimination, which is on the list?

It's not discrimination, it's rudeness. He didn't refuse to treat OP, he said he didn't have time then to discuss & consider all symptoms and to request an appointment with a female doctor.

Of course it's discrimination. Refusing to treat 'womens problems'

Doingprettywellthanks · 09/09/2022 08:11

Fair dos

jeaux90 · 09/09/2022 09:01

Honestly OP I find it extremely odd you aren't allowed to request a specific Dr.

You ARE allowed to ask for a female one though. So I would definitely do that next time.

JollyPolly99 · 09/09/2022 10:19

Appalling.

BlodynGwyn · 09/09/2022 16:19

Picturesintheclouds08 · 06/09/2022 21:44

@BlodynGwyn My gynecologist?? I don't have a personal gynecologist.. 😕 You go to the GP who then refers you, if they don't dismiss you that is.

I've lived in the US a very long time and I forgot. We don't see our GP for things like that. We just make an appointment to see our gynecologist, we don't need referrals form a GP.

I couldn't imagine talking to our old family doctor about such issues, let alone allowing him examine me.

I'm very sorry things are so bad there.

Idunnowhatsgoingon · 09/09/2022 16:56

The previous poster who found that the doctor had made up test results, I hope you reported that!

Prescottdanni123 · 09/09/2022 18:13

@BlodynGwyn

Talking to a GP about those kind of issues is normal, and unless you get an awful doctor like in this instance, it's not really a hardship.

As for the 'old family doctor', when I've gone to speak to a GP about gybae issues, I haven't been sat across from the GP who treated me when I was 5.

BlodynGwyn · 09/09/2022 18:53

Prescottdanni123 · 09/09/2022 18:13

@BlodynGwyn

Talking to a GP about those kind of issues is normal, and unless you get an awful doctor like in this instance, it's not really a hardship.

As for the 'old family doctor', when I've gone to speak to a GP about gybae issues, I haven't been sat across from the GP who treated me when I was 5.

It might be a normal for you to endure hardships under the NHS, but when you live in a country where you can directly see a GYN it is embarrassing and weird to talk to your family doctor about things you should see your GYN about. After you'd stopped rambling about your female reproductive organ issues, your GP would recommend your see your GYN. In fact his nurse would probably tell you to see your GYN.

When we have have an annual pap smear, it not done by a nurse who only takes a swab, we have a complete pelvic examine done by a GYN.

Our GP's don't treat us like 5 year olds. Far from it. I have yet to have a doctor refer to my abdomen as my TUMMY, or a UTI as WATER problems, or anyone call my uterus my womb. Also, I'm never SAT across from my GP. I sit across.

I'm sorry the NHS is so bad now.

Picturesintheclouds08 · 09/09/2022 18:54

Prescottdanni123 · 09/09/2022 18:13

@BlodynGwyn

Talking to a GP about those kind of issues is normal, and unless you get an awful doctor like in this instance, it's not really a hardship.

As for the 'old family doctor', when I've gone to speak to a GP about gybae issues, I haven't been sat across from the GP who treated me when I was 5.

@BlodynGwyn where I am you have a GP assigned to your name and that's as far as it goes. You literally get someone different everytime you need to speak to someone because the staff turnaround is a constant. I don't even know the name of my GP never mind knowing what he looks like.

OP posts:
Picturesintheclouds08 · 09/09/2022 18:59

BlodynGwyn · 09/09/2022 18:53

It might be a normal for you to endure hardships under the NHS, but when you live in a country where you can directly see a GYN it is embarrassing and weird to talk to your family doctor about things you should see your GYN about. After you'd stopped rambling about your female reproductive organ issues, your GP would recommend your see your GYN. In fact his nurse would probably tell you to see your GYN.

When we have have an annual pap smear, it not done by a nurse who only takes a swab, we have a complete pelvic examine done by a GYN.

Our GP's don't treat us like 5 year olds. Far from it. I have yet to have a doctor refer to my abdomen as my TUMMY, or a UTI as WATER problems, or anyone call my uterus my womb. Also, I'm never SAT across from my GP. I sit across.

I'm sorry the NHS is so bad now.

@BlodynGwyn I seen a practice nurse today at the GP surgery. She took obs, urine sample, felt around stomach, arranged blood tests, smear, ultrasound. If all clear then referral to gynecologist who can then arrange further tests. I get what your saying though.

As a side note, all of that could of been done by the male Gp who I spoke to the other day.

OP posts:
iklboo · 09/09/2022 19:21

Of course it's discrimination. Refusing to treat 'womens problems'

He didn't refuse anything. He said

Ok he says, i dont have time to deal with this today and you need to call back another day for a new appointment and request a female doctor.

And he probably didn't have time to go into what seemed like quite a lot of concerns that would likely take more than the time slot he had to talk to the OP. Her symptoms suggested she might a face to face appointment for a physical examination, not a 5-10 minute chat over the phone. GPs don't just phone one patient a day. Other patients will have been waiting.

He was rude, he was short but he did not discriminate against the OP.

Prescottdanni123 · 09/09/2022 21:07

@BlodynGwyn

If you are used to talking to your GP about gynae issues, it is not a hardship it is normal. I've never had a problem using the appropriate language or being treated like an adult either.

I've just come back from volunteering jn a country where many people cannot afford healthy care. Even when they can, they sometimes have to walk miles and miles to reach the nearest hospital. That is a fucking hardship. Compared to that, using the NHS is not.

Mumofsons87 · 09/09/2022 22:41

I'm not a GP and instantly thought that sounds like 1 issue: endometriosis. Which unfortunately is notoriously difficult to diagnose ( or rather is notoriously underdiagnosed! ) I cannot believe he said to call back to a female doctor. They should both have the same training FFS. Does he also not cover breasts, pregnancy etc. Etc. Is a relic or what. Complain with a capital C. He needs to retire. Sounds like a dinosaur.

SavingsThreads · 09/09/2022 22:51

iklboo · 09/09/2022 19:21

Of course it's discrimination. Refusing to treat 'womens problems'

He didn't refuse anything. He said

Ok he says, i dont have time to deal with this today and you need to call back another day for a new appointment and request a female doctor.

And he probably didn't have time to go into what seemed like quite a lot of concerns that would likely take more than the time slot he had to talk to the OP. Her symptoms suggested she might a face to face appointment for a physical examination, not a 5-10 minute chat over the phone. GPs don't just phone one patient a day. Other patients will have been waiting.

He was rude, he was short but he did not discriminate against the OP.

Read the Op again. He did refuse to hear her or treat her, and he said she needed to speak to a woman, because of her concerns. That is 💯 discrimination - because he wouldn't have done it to a man.

iklboo · 10/09/2022 09:55

Read the Op again. He did refuse to hear her or treat her, and he said she needed to speak to a woman, because of her concerns. That is 💯 discrimination - because he wouldn't have done it to a man.

Well, no. Because a man wouldn't be trying to talk about periods would he?

Percypigfanatic · 10/09/2022 10:18

@Picturesintheclouds08 glad to hear you managed to see a nurse who did all the tests yesterday, hope you are feeling okay. Hope you get some results next week and can go from there. Well done for getting it sorted.