Woman trying to pull a fast one! Advice pls

[ChangeNane1]

I sold a shoe cabinet in face book market place. Very reduced. She picked it up yesterday and looked at it carefully and then decided to buy. I have her a further £5 off as she kept saying there’s a scratch.

my husband and her husband loaded it in the car and this morning I get a message from her saying can she have the other shelves as they are missing! I was confused as it was obviously there. There’s 4 shelves and she opened it infront of us and I saw too. I replied back that’s it’s impossible 3 of the 4 shelves have dissapeared. She keeps messaging me. Where do I stand? Husband not home and I’m home alone with my little kids. Say if she turns up?

id message her to summarise factually what happened and that she purchased the shoe rack as per pics provided (with all 4 shelves), and that you gave her an opportunity to change her mind. Then ignore her completely.

I sell about 5 mid range designer items a month on eBay. I dread coming across a scanner like this as it would put me right off selling in future.

Just ignore her

Caveat emptor. The law doesn’t exist to regulate a bad bargain. She inspected it, gave you money and took it away. The moment the cash was in your hand then that’s the end of your liability.

She’s trying it on.Block her.
Had similar selling a sewing machine, for a tenner. It worked perfectly well when she tested it my dining room,
90 minutes later she’s back at the door demanding her money back. I invited her in and asked her to show me. As soon as she sat down I knew what the problem was and reached over to switch it on at the machine. Machine lit up like Blackpool I couldn’t help myself and said…

“ Fixed it for you”

I’ve just blocked her! I feel really shaky. I suffer from anxiety so this is worse for me. I’m worried she’s gonna turn up at my door!

”Sold as seen”

Just block the stupid twat and forget about it.

Call her bluff, ask her to bring it back if she's unhappy, in the condition you sold it in for a full refund.

Sold as seen.

This is why I also don't like giving away items on Freecycle - last woman whinged a bit about a brand new work table (from my work) in a box. Yet I'd put pics etc of it up.

Oh, everyone is telling you to block her. Maybe I am just goady.

This is why I only sell on student swap-shop pages. Believe it or not they tend to be far more grateful for cheap furniture, appliances etc and far less likely to be entitled or CF about it.

Am a lawyer. Legally, she has relied on her own judgement to enter the contract as she has inspected the item before purchase.

Also, there is a saying in private sales 'caveat emptor', or let the buyer be wary!

As others have said, she hasn't got a leg to stand on. I wouldn't worry any more about it.

Thank you everyone! I will keep you updated incase she turns up!

@Res_Ipsa thank you. Means a lot hearing from the legal side.

Don’t block her as she’ll end up posting on the Facebook page or turning up.

Why not just say if she’s not happy she can return it for a full refund.

She can then choose to return it or just put up with it.

I sell a lot on fb.

After dealing with a couple of chancers who I would reply to with a breakdown of what happened. I now make them sign something. On the paper I also have the pictures of the item. Once the money has been given to me I take a picture of them with the item.

The chancers come up with a reason why they don’t want it.

before agreeing to let someone buy something I also search their name to see if others have had bad experiences with them.

Of she turns up put your chain on, explain that everything was there and close the door. If she carries on again with the chain on tell her if she doesn’t leave you alone you will be calling the police because of harassment.

I know how crippling anxiety can be. There are some amazing apps that are free that many people find very helpful.

@SunnyD44 its the fact she’s lying about it.

Don't offer a refund she will give it back with the shelfs missing!

Honestly, she's trying it on and is highly unlikely to pursue this scam any further. Bit daft of her pretending you've kept the shelves. Very much doubt she'd turn up at your door but this is where Ring doorbells earn their keep.

Don’t offer a refund.
it will not come back the same as you sold it.

Caveat emptor. She saw it and paid for it, end of story.

I'd do this too.
Tell her you're happy to refund her the £30.
But if she brings it back I'm assuming she'll have to keep the 3 shelves which will be useless to her

Sold as seen.

She saw it, haggled a discount, & drove off with it.

Your legal position is "tough tits, scammer" & block her.

She's unlikely to turn up, but if she does, don't let her in & don't engage.
If she refuses to go away, tell her she's harassing you, & call the cops.

Firstly I would check everywhere including proped up outside your flat building or wherever you live. Just in case. Then I'd say they aren't here and block her.

I sold a ton of stuff when moving and only had one person want to return an item. It was a giant chair, I was thrilled to get rid of it, it was off-white and we loaded it into the back of her not very clean SUV.
90 minutes later she wants to return it!

Initially I was so anxious about it, but I steeled myself to ignore her and 10 days later I haven’t heard a peep.

Anxiety is so hard, but block and ignore and after a bit the worry will seep away.

I’m giving what I can to charity now and just taking the rest to the tip. It’s too much stress. I sold a lawn mower this morning too and made sure the guy tested it out to show it works. Hopefully won’t hear from him later!