To complain about cleaner walking in on me naked

[Yolojo]

Staying in a chain hotel, Western Europe, 8am. I'm up but also naked in bed, having a coffee. Someone knocks on the door, I ignore it, not sure if it's my door or someone else's. Then the door opens and a man calls out something, I dive under my sheets and I think I shouted out 'there's someone in here', so the door closes. I throw some clothes on, go in the corridor and say to the guy that check out is 11, and also angrily 'don't come in my room, what the hell!' I didn't have a 'do not disturb ' sign on my door, but then I wouldn't expect to have to use it if I'm checking out before 11. AIBU to complain?

You little dripfeed makes you even more unreasonable.

8 am is far too early for cleaners to come round in a hotel. Many people are on holiday and want to have a bit of a lie in.

I think people need to be a bit more considerate and understand. I haven’t RTWT but if someone feels uncomfortable or has had bad experiences that have left them traumatised they shouldn’t be shamed and berated.

Yes, I wouldn’t be happy at 8am.

What if you were asleep and didn’t hear the knock then you wake up to find a man standing over you?

Yes, I wouldn’t be happy at 8am.

What if you were asleep and didn’t hear the knock then you wake up to find a man standing over you?

I really don't know why people don't understand that that's what the 'do not disturb' signs are for. People do leave their rooms early on holiday to go on long day trips, or if staying there for work it's perfectly normal to be out of your room by 8. The sooner the cleaners can get on with rooms, the better.

YABVVU to berate any woman for feeling vulnerable and then complaining about it after an unknown guy let himself into her hotel room

Also, there is not always an extra lock.

@Yolojo
I agree with you that yanbu

I wouldn't have expected a staff member to quickly knock and then use a staff keycode to enter my locked hotel room at 8am!!!! On the day I am checking out . (With the hotel being perfectly aware I haven't yet checked out!!)

That's outrageously early . Staff will know when the checked out room is free because the person will have checked out ! It's the one day they will be told of room is free to be cleaned or not yet. Passes by can easily remove DND signs and not everyone wants to use them every minute of the day when in a hotel room, you'd expect a bit of sense.

I would send in a mild complaint letter that it was an uncomfortable experience.

No, I think they all stay in holiday cottages.

Many people are out early on trips.
We always do that in hot countries, then come back for a siesta.
Putting the DND sign on.

I'm with you OP, why is he knocking on the door at 8am, three whole hours before checkout?! This drives me mad, they should surely have a list of people who are checked out early, I would feel that they were in a rush to get me out so they could make a start on the housekeeping. How did the cleaner know that you weren't having a lie in, you're on holiday and it's the actual weekend after all! I wouldn't make an official complaint but I would be mentioning it on checkout. I'm guessing the hotel was probably expensive as everything is nowadays, you paid for the duration of the time you were in the hotel room and have a right not to be disturbed in these hours!

If someone knocks on a door, respond in some way to indicate your presence even if you don't want to get up to answer it. You can always tell it's your door that's being knocked on.
If there's a unique acoustic situation and it's not your door, no harm done.

No, it’s far too early for housekeeping to come around. This has not happened to me in any hotel I have stayed in- ever. If you are checking out at 11 cleaning commences then unless you have checked out early.

This is the hotel managements’ fault entirely though- the cleaner will have been instructed to do x, y, z. So I’d stress that if you leave feedback and that they should not try and get their cleaners to attempt to clean rooms that are being vacated that same morning. It wasn’t the cleaner’s fault and he did what he could in the circumstances.

You usually can, there's a lever you can flip up on the lock. In every hotel I've stayed in (many) there is always a means to deadlock the door on the inside.
Although no doubt someone will come on here to contradict this. However, that's my experience over many years.

Some people work on a Saturday.

I have stayed in at least 100 different hotels over the past 20+years, ranging from budget to high luxury. Maybe I had bad luck, but probably 5-10 percent of them had electronic entry but were lacking any means (lever or chain) to lock from the inside. I hate it! It seems to happen with either hotels with a young vibe wanting to be both trendy and "budget", or smaller boutiqu-ish hotels that had electronic locks retrofitted. It also seems to happen more with European hotels than US hotels; the latter seem to more reliably have those locks. Maybe that is down to the higher litigation risk in the US.

@YankeeDad - could be. Possibly I've been lucky in Europe and the UK, but even saw that in Russia!
Maybe it varies widely.
I know sometimes people put those wedges under the door for extra security.

He knocked and also that’s why they have DND signs so the staff know not to come in..

It is quite funny to read all the post where people think that using DND sign is something you have to use when staying in a hotel. People forget or don't expect a knock on the door at 8am in the morning so feel they shouldn't need to use the sign. Regardless of the other person using the DND or not the cleaner would have had a list of rooms that would be vacted that morning. Even if the cleaner was checking if the op had gone down for breakfast they still wouldn't be cleaning the room until it had been vacted.

My hotel corridor last night, not a DND sign in sight on any door I could see.

by the logic of this thread a lot of people should have expecting knocking and people coming into their rooms at 8am, that didn’t happen. I'd expect reception and breakfast to work out who's had breakfast and/or checked out rather than randomly knocking on doors to see who's left

also daily regular cleans are not the norm now, hotels are blaming Covid but I think it’s a cost cutting exercise.

Thank god! I though I had been issuing hotels all wrong for decades! I only use DND sign If napping or showering etc during the day. Never at night! I always assume I won’t be disturbed during normal sleeping / dressing times.

but for safety I do always put a chair against the door (fire risk I know😩)

Why, though? They provide a little sign to hang on your door handle that does exactly the same job.

I have never stayed in a hotel that did not clean daily.

But there’s a clue in the name of the sign- you use it any time you don’t want disturbing…. For me that includes when I’m asleep overnight. I frequently stayed in hotels all over the world and was on different time zones, I didn’t always sleep on local time zones (I was cabin crew).

And the cleaner didn’t even see her. This whole thread is ludicrous.

But if you are ina different time zone surely you mean you were sleeping during the day?? In those circumstances I would absolutely use a DND.

maybe I’m wrong here - but It has just never struck me that cleaners would want to clean occupied rooms outside normal day/business hours (9am - 6pm). I have stayed in lots of hotels and dont ever remember cleaners coming to occupied rooms at these times.

but after this thread I will start issuing the DND sign more liberally