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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Landlords assistant fuming that I’ve had 3 parcels…

136 replies

animalscooby1 · 09/04/2022 17:35

I live in a flat complex with just 4 flats in it. I’m on the first floor and an elderly lady lives with her daughter (my landlords assistant) downstairs.

In the week I had two parcels delivered when I was at work, and there is no safe place apart from tiny postboxes. I’m assuming that they called their flat and they left them outside my door.

I then had another parcel come today, which I was in for- they buzzed my buzzer as usual (no one else’s) and I went down and collected it. The man said that apparently my neighbours were pissed that I’ve had “so many” parcels.
Anyway I took my parcel and went back up the stairs. As I went up, I heard their door open, the landlords assistant looked up at me angrily, turned around and shouted “fuck sake”.

This hasn’t affected her at all- it was my parcel, my buzzer went off and I went to collect it. Why was she fuming about that?! Our buzzers are quite loud and we can hear each other’s but that isn’t my problem and I hear theirs too and never complain. Especially in the middle of the day.

I just feel like I’m being made to feel extremely uncomfortable and can’t even order things to my own house where I live. I had 3 parcels this week and have rarely had any other deliveries.

I’m tempted to say something as I feel uncomfortable in my own flat… surely it’s down to them to get quieter buzzers or bigger postboxes, or a safe place - not my problem?

OP posts:
SquirrelG · 09/04/2022 20:49

One of the interesting things about being on MN is that I have learned how many strange people there are in this world!! You are entitled to have as many parcels delivered as you wish - it's your home. Thank goodness I have never encountered such strange neighbours in my 62 years on this earth.

Becca19962014 · 09/04/2022 20:51

My landlord refers to me as an ‘assistant’ because I’ve been here the longest and give info packs on the building to new tenants cos the landlord can’t be bothered and tells others to bother me with any issues and expects me to sort stuff out.

I’m just an tenant like anyone else. They are just being lazy.

itsgettingweird · 09/04/2022 20:51

For those saying don't expect neighbours taking in parcels when you're at work - have you read the OP?

She's,not asked them to do anything and has no control over what the delivery company do.

I always say use grades button and leave outside front door.

We are same set up of 4 flats over 2 floors.

If they buzz my neighbours that nothing I can help.

MargosKaftan · 09/04/2022 20:57

What so you don't even know if it was the landlords assistant who took the other 2 parcels in as it could have been one of the other flats? If today you were in for your delivery and she was still mad, it might not be her who took them in, she's just angry at any delivery happening. And while you had 3 deliveries this week, if the other 2 flats had 3 each she might be annoyed at the sheer volume arriving, but that's what happens when you live in flats.

SquirrelG · 09/04/2022 21:00

Further to my previous post, I am now reading some of the replies on this thread. To those of you who can see the neighbours point of view - well I'm flabbergasted!! Are you really so self-centred that having to answer the door now and again is such a burden, and that it would lead to you swearing at someone for having parcels delivered? Unbelievable.

yellowsuninthesky · 09/04/2022 21:12

I agree Squirrel - some bizarre comments on this thread.

If I live somewhere I get my post delivered to it. If I work somewhere I'll get parcels delivered there. If my employer doesn't allow it, I'll make other arrangements. I won't get parcels delivered elsewhere because one of my neighbours takes exception to the buzzer going.

grapehyacinthisactuallyblue · 09/04/2022 22:16

@itsgettingweird

For those saying don't expect neighbours taking in parcels when you're at work - have you read the OP?

She's,not asked them to do anything and has no control over what the delivery company do.

I always say use grades button and leave outside front door.

We are same set up of 4 flats over 2 floors.

If they buzz my neighbours that nothing I can help.

If they have only 4 flats over 2 floors, it's very easy to ask them all and say thanks if they actually did the favour for you?

I have no problem taking deliveries for neighbours, but if there are only 3 people and they didn't thank me for doing the favour for them multiple times in a week, may be I feel annoyed.

spectre1356 · 09/04/2022 22:59

@AndAsIfByMagic

YANBU to have parcels delivered while you are at home.

YABVU to expect other people to take them in for you. Get them delivered somewhere else. It's cheeky.

When did she say she expected them to take her deliveries? The landlords assistant isn't being forced to take in her parcels. She can just say no!
spectre1356 · 09/04/2022 23:04

@SoupDragon

For a start don't have things delivered when you aren't going to be in. They've had to deal with 2 out of your 3 parcels this week.

It's not their job to have "bigger post boxes" it's yours to only order stuff for when you're in. It's probably not just you, it's the other 2 flats too.

I seem to be the local parcel drop shop for my neighbours and it is irritating.

Bloody hell imagine taking in TWO parcels for your neighbour! Absolute nightmare! Thoughts and prayers with them! I wish they would of just said no! It's such hard work!
smine1 · 09/04/2022 23:06

She sounds like a complete twat! Get on Amazon and get ordering more stuff! She don't have to take the delivery in if its a nuisance, bloody people !

spectre1356 · 09/04/2022 23:09

I live In a apartment complex. I always took my neighbours in occasionally when they weren't in and when they moved they knocked on with a box of chocolates to say thanks. I said it was no problem if I was in I was more than happy. Neighbour underneath has a severely disabled daughter and she's still more than happy for any of our parcels to be delivered to her if we're not in because as she says "she's always there" so glad I don't live next door to any of the ones commenting saying yabu or telling you to use a drop off point!

NotNotNotMyName · 09/04/2022 23:11

I would have a quiet word with your landlord about his rude “assistant”.

Maybe have a think about how you can receive your parcels. A different neighbour maybe or get them delivered to work, parcel shop etc.

melj1213 · 09/04/2022 23:13

@A580Hojas

It's presumptious to expect neighbours to take parcels in for you. Most things can be click and collect now. Do the leg work yourself.
I never understand attitudes like this - the OP has made no suggestion she has any expectation of her neighbours taking in her parcel.

Tbh I wish my neighbours wouldn't take my parcels in! I work late shifts (2-10pm so I'm out of the house from about 1pm-11pm and go to bed about 1am by the time I've had something ro eat, wound down, showered etc) and the neighbour who always martyrs herself by taking in parcels unasked doesn't work but babysits for her grandkids at her DDs house from 8am-12pm Mon-Fri.

If she takes my parcel in "to keep it safe" - despite the fact it is usually tucked in the corner outside my door, in a secure hallway in a locked building and not visible to anyone outside (literally the only way to see there is a parcel is to be right outside my door so you have to have a key/be let in to the building) - then I have to either get up at 7am and knock before she leaves (and I hate knocking so early in case she isn't awake) or hope she comes straight home from her DDs and I can catch her before I have to leave for work myself. It usually takes at least three days of days of knocking, or waiting till Sundays when I'm not at work to get my parcel. And it is the same if a courier actually knocks on her door and asks her to take it.

If she left the parcels hen she sees them at my door then it's my own fault if it goes missing but means I get it when I get home from work. If she just said "No" when a courier asks her to take in a parcel (Which I never ask them to do, nor do I say anything along the lines of "leave with a neighbour" in the delivery notes) then I can either collect it from the depot (if its RM) or rearrange delivery at my convenience. But instead she insists on taking it in and making it infinitely more inconvenient for me.

HollowTalk · 09/04/2022 23:13

@Tasteslikeregret

It’s not down to them to get bigger boxes or safe spaces. Have them delivered to a parcel shop & collect, delivered to your work address or a pay for a named delivery day when you are in.
Why should she have to do that? Do you have your things delivered somewhere else or to your own home?
Becca19962014 · 10/04/2022 00:57

This is all based around a courier claiming the neighbour was pissed off about two parcels and the neighbour saying ‘fuck sake’ neither of which really necessitate drama. Sounds to me like there’s possibly other stuff going on with the neighbour and the courier got shitty with them when they, possibly, said no. I know that people in my building have told couriers not to bother me yet they still do it. Even says on the deliveries if not in to arrange redelivery not to bother me.

More information is needed here to be honest.

I’ve had all kinds of abuse from couriers to accept parcels not for me. Simple no doesn’t work here at least.

Becca19962014 · 10/04/2022 00:59

And we don’t have click and collect or store deliveries or lockers for Amazon where I am either. So those aren’t always an option.

milkyaqua · 10/04/2022 01:08

@animalscooby1

Well the landlord owns the property so surely? Also I was in today and she was still fuming…. She didn’t have to do or take anything. Why should I have to get my personal parcels delivered somewhere else, where I have to go out my way, even when I’m in.. just because the noise is slightly inconvenient for them?
Christ, you sound entitled here!
Midlifemusings · 10/04/2022 01:19

Usually in online deliveries you can leave additional delivery instructions. You can say please ring buzzer x, if no answer please leave parcels by the door. Please do not ring other buzzers.

I have never ordered from anywhere that didn't have a space for additional instructions for delivery.

Becca19962014 · 10/04/2022 02:02

@Midlifemusings it’s just whether or not the courier reads the instructions! I know some have ignored it when delivering where I live. Though of course I’ve no idea about the OPs situation.

CrazyCatLover · 10/04/2022 03:06

She is being unreasonable. She doesn’t have to answer the door if she doesn’t want to. Sounds like a busy body.

Newhousesad · 10/04/2022 03:08

You have the right to private and peaceful enjoyment. Sadly another case of a landlord overstepping their mark. Ive rented for years with DH and we have encountered many like this

milkyaqua · 10/04/2022 03:20

At least read the opening sentence correctly. She is not the landlord, she is the landlord's assistant. The OP seems to feel she should be her unpaid assistant, also.

1forAll74 · 10/04/2022 03:24

Jusattt try and ignore any comments. these people are just nit picking about stuff, there are always people who have this kind of attitude about things.

Ponderingwindow · 10/04/2022 06:02

Is accepting parcels part of the landlord assistant’s job?

HaveringWavering · 10/04/2022 07:32

@melj1213 have you said to your neighbour clearly that her taking your parcels is very inconvenient and asked her to stop?